Qualifications: • Associate degree, preferably in finance, health, business administration or a related field • Fluency in applicable office technology and software, including Microsoft 365 and its component parts • Written and verbal communication skills • Excellent interpersonal skills • Experience in quality improvement, compliance, and/or insurance preferred • Aflexible schedule to accommodate communicationwith working families • Bi-lingual English/Spanish preferred Core Competencies: • Conveys ideas and facts, both verbally and in writing, using language that others will best understand; listens with undivided attention while seeking to understand • Makes decisions with knowledge of facts, goals, constraints, and risks within the scope of their position, including consideration of the health and safety of all stakeholders • Develops solution-focused and creative ideas when problem solving and working to achieve goals • Takes personal responsibility for the quality and timeliness of work, is resourceful and achieves results with little oversight • Adapts to changing business needs, conditions, andwork responsibilities • Displays an on-going commitmentto learning and professional development; responds positively to coaching and feedback • Facilitates collaborative, professional, and productive relationships with all agency stakeholders • Supports a work environment that embraces and appreciates diversity • Strong ability to work independently, manage multiple complex and high priority assignments 2 August 2025 Responsibilities and Skills Required: • Communicate with families via phone to ensure the timeliness and quality of service delivery is provided in accordance with contracted standards; skills include o A true interest in and enthusiasm for direct communication with the families we serve o Effective communication with families whose healthcare system knowledge may be limited o Troubleshooting o Ability to process complaints o De-escalation o Directitems of concern to the appropriate staff member for follow-up o Record details of family contacts and actions taken if any o Develop quarterly reports based on the data collected • Complete monthly auditing youth charts, including: o Review of family and youth charts to ensure the amount, timeliness and quality of service delivery is provided in accordance with contracted standards; skills include  Attention to detail  Efficient use of resources  Efficienttime management  Strong organizational skills • At the instruction of the Compliance Supervisor, process family medical records requests • Maintain strict confidentiality of all compliance matters, including information and processes • Provide additional data reporting and

Administrative Assistance, Answering Inbound Calls, Administrative Office, Data Entry, Receptionist Duties

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Hackensack, NJ
onsite
Temporary
20.90 - 24.20 USD / Hourly
Qualifications: • Associate degree, preferably in finance, health, business administration or a related field • Fluency in applicable office technology and software, including Microsoft 365 and its component parts • Written and verbal communication skills • Excellent interpersonal skills • Experience in quality improvement, compliance, and/or insurance preferred • Aflexible schedule to accommodate communicationwith working families • Bi-lingual English/Spanish preferred Core Competencies: • Conveys ideas and facts, both verbally and in writing, using language that others will best understand; listens with undivided attention while seeking to understand • Makes decisions with knowledge of facts, goals, constraints, and risks within the scope of their position, including consideration of the health and safety of all stakeholders • Develops solution-focused and creative ideas when problem solving and working to achieve goals • Takes personal responsibility for the quality and timeliness of work, is resourceful and achieves results with little oversight • Adapts to changing business needs, conditions, andwork responsibilities • Displays an on-going commitmentto learning and professional development; responds positively to coaching and feedback • Facilitates collaborative, professional, and productive relationships with all agency stakeholders • Supports a work environment that embraces and appreciates diversity • Strong ability to work independently, manage multiple complex and high priority assignments 2 August 2025 Responsibilities and Skills Required: • Communicate with families via phone to ensure the timeliness and quality of service delivery is provided in accordance with contracted standards; skills include o A true interest in and enthusiasm for direct communication with the families we serve o Effective communication with families whose healthcare system knowledge may be limited o Troubleshooting o Ability to process complaints o De-escalation o Directitems of concern to the appropriate staff member for follow-up o Record details of family contacts and actions taken if any o Develop quarterly reports based on the data collected • Complete monthly auditing youth charts, including: o Review of family and youth charts to ensure the amount, timeliness and quality of service delivery is provided in accordance with contracted standards; skills include  Attention to detail  Efficient use of resources  Efficienttime management  Strong organizational skills • At the instruction of the Compliance Supervisor, process family medical records requests • Maintain strict confidentiality of all compliance matters, including information and processes • Provide additional data reporting and
2025-10-21T13:49:05Z