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Customer Service Representative
We are looking for a dedicated Customer Service Representative to join our team in Carlstadt, New Jersey. This is a long-term contract position where you will play a key role in ensuring smooth operations and exceptional customer support. The ideal candidate will have strong organizational skills and a proactive approach to handling administrative and client-facing tasks.<br><br>Responsibilities:<br>• Process customer orders accurately and efficiently, ensuring timely placement and follow-through.<br>• Coordinate the creation and tracking of shipments to meet delivery schedules.<br>• Generate and manage invoices, ensuring all documentation is accurate and up-to-date.<br>• Handle document scanning and organization to maintain proper records.<br>• Provide administrative and clerical support to assist with day-to-day operations.<br>• Respond to inbound calls and address customer inquiries with attention to detail.<br>• Collaborate with internal teams to resolve customer issues and improve service.<br>• Utilize Salesforce.com to manage customer data and maintain accurate records.<br>• Monitor and ensure compliance with company policies and procedures.
• Proven experience in customer service or a related field.<br>• Proficiency in order entry and processing.<br>• Familiarity with creating and managing invoices.<br>• Experience in coordinating customer shipments.<br>• Knowledge of Salesforce.com or similar CRM systems.<br>• Strong organizational skills and attention to detail.<br>• Ability to handle multiple tasks and prioritize effectively.<br>• Excellent communication and problem-solving skills.
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
  • Carlstadt, NJ
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Carlstadt, New Jersey. This is a long-term contract position where you will play a key role in ensuring smooth operations and exceptional customer support. The ideal candidate will have strong organizational skills and a proactive approach to handling administrative and client-facing tasks.<br><br>Responsibilities:<br>• Process customer orders accurately and efficiently, ensuring timely placement and follow-through.<br>• Coordinate the creation and tracking of shipments to meet delivery schedules.<br>• Generate and manage invoices, ensuring all documentation is accurate and up-to-date.<br>• Handle document scanning and organization to maintain proper records.<br>• Provide administrative and clerical support to assist with day-to-day operations.<br>• Respond to inbound calls and address customer inquiries with attention to detail.<br>• Collaborate with internal teams to resolve customer issues and improve service.<br>• Utilize Salesforce.com to manage customer data and maintain accurate records.<br>• Monitor and ensure compliance with company policies and procedures.
  • 2025-10-28T17:24:08Z

Customer Service Representative Job in Carlstadt | Robert Half