We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will provide exceptional support to clients within the real estate industry, ensuring their inquiries are handled efficiently and professionally. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the organization. Responsibilities: • Respond to inbound calls and address customer inquiries with professionalism and efficiency. • Manage email correspondence with clients, ensuring prompt and accurate communication. • Handle data entry tasks, maintaining precise and up-to-date records. • Schedule and confirm appointments, coordinating effectively with internal and external stakeholders. • Utilize Microsoft Excel and Word to create reports and maintain documentation. • Process orders and manage related administrative tasks with attention to detail. • Support call center operations by managing both inbound and outbound calls. • Leverage Yardi software to assist with real estate-related customer service tasks, if applicable. • Work collaboratively with team members to enhance client satisfaction and resolve issues promptly. • Maintain a thorough understanding of company policies and procedures to provide accurate information to customers.

• At least 1 year of experience in customer service, preferably in a call center or real estate setting. • Proficiency in Microsoft Office applications, including Excel and Word. • Familiarity with Yardi software is highly preferred. • Strong communication skills, both written and verbal, with attention to detail. • Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment. • Experience with inbound and outbound calls, including scheduling and order processing. • Ability to work onsite at least three days per week in New York, New York. • Demonstrated problem-solving skills and a customer-focused mindset.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

New York, NY
onsite
Contract / Temporary to Hire
20.90 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will provide exceptional support to clients within the real estate industry, ensuring their inquiries are handled efficiently and professionally. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the organization. Responsibilities: • Respond to inbound calls and address customer inquiries with professionalism and efficiency. • Manage email correspondence with clients, ensuring prompt and accurate communication. • Handle data entry tasks, maintaining precise and up-to-date records. • Schedule and confirm appointments, coordinating effectively with internal and external stakeholders. • Utilize Microsoft Excel and Word to create reports and maintain documentation. • Process orders and manage related administrative tasks with attention to detail. • Support call center operations by managing both inbound and outbound calls. • Leverage Yardi software to assist with real estate-related customer service tasks, if applicable. • Work collaboratively with team members to enhance client satisfaction and resolve issues promptly. • Maintain a thorough understanding of company policies and procedures to provide accurate information to customers.
2025-10-23T21:54:19Z