<p>The<strong> Commercial Collections Specialist</strong> is responsible for <strong>collecting delinquent payments </strong>of commercial SBA accounts. This role requires effective communication skills, attention to detail, and the ability to work in a fast-paced, high-volume environment while maintaining positive client relationships.</p><p> </p><p><strong>Commercial Loan Collector Responsibilities: </strong></p><ul><li>Contact customers with past-due accounts via phone and email to secure payment arrangements.</li><li>Track and document all collection activities, including conversations and payment commitments, in the collection software system.</li><li>Utilize skip-tracing techniques and databases to locate customers when necessary.</li><li>Adhere to all state and federal regulations regarding debt collection practices.</li><li>Meet or exceed monthly collection and call volume targets. </li></ul>

<p><strong>Commercial Loan Collector Requirements:</strong></p><ul><li>Previous experience in collections, customer service, or a call center environment is a plus.</li><li>Excellent communication, negotiation, and people skills.</li><li>Strong organizational and time-management skills with the ability to multitask.</li><li>Proficiency in Microsoft Office Suite and experience with database or collection software</li><li>Knowledgeable in the loan operations workflow functions and understands the impact of each role within the department.</li></ul>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>