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Customer Service Representative
<p>We are looking for a success-driven Call Center Representative to join our team for this remote project in New Jersey. In this role, you will be instrumental in supporting clients by simplifying complex processes related to open enrollment and benefit plan administration. This is a long-term contract position offering extensive training, making it a great opportunity for individuals eager to grow their skills in the health insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to clients during open enrollment periods, ensuring their needs are met efficiently.</p><p>• Assist in the administration and management of employee benefit plans with attention to detail.</p><p>• Enter and update data accurately using alphanumeric and numeric systems.</p><p>• Utilize Outlook, Excel, and Word to organize information and communicate effectively.</p><p>• Collaborate with team members to streamline processes and enhance client satisfaction.</p><p>• Participate in comprehensive training sessions to develop expertise in benefit plan administration.</p><p>• Address client inquiries with professionalism, providing clear and helpful responses.</p><p>• Maintain accurate records and documentation for compliance purposes.</p><p>• Support strategic communication efforts to improve employee engagement with benefit options.</p><p>• Adapt to evolving priorities and tasks to meet organizational goals.</p>
• Proficiency in alphanumeric and numeric data entry.<br>• Familiarity with Microsoft Outlook, Excel, and Word.<br>• Strong attention to detail and organizational abilities.<br>• Excellent communication skills, both written and verbal.<br>• Ability to manage multiple tasks and deadlines effectively.<br>• Willingness to participate in extensive training sessions.<br>• Customer-focused mindset with a detail-oriented approach.<br>• Previous experience in customer service or administrative roles is a plus but not required.
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
  • Wall, NJ
  • remote
  • Temporary
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a success-driven Call Center Representative to join our team for this remote project in New Jersey. In this role, you will be instrumental in supporting clients by simplifying complex processes related to open enrollment and benefit plan administration. This is a long-term contract position offering extensive training, making it a great opportunity for individuals eager to grow their skills in the health insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to clients during open enrollment periods, ensuring their needs are met efficiently.</p><p>• Assist in the administration and management of employee benefit plans with attention to detail.</p><p>• Enter and update data accurately using alphanumeric and numeric systems.</p><p>• Utilize Outlook, Excel, and Word to organize information and communicate effectively.</p><p>• Collaborate with team members to streamline processes and enhance client satisfaction.</p><p>• Participate in comprehensive training sessions to develop expertise in benefit plan administration.</p><p>• Address client inquiries with professionalism, providing clear and helpful responses.</p><p>• Maintain accurate records and documentation for compliance purposes.</p><p>• Support strategic communication efforts to improve employee engagement with benefit options.</p><p>• Adapt to evolving priorities and tasks to meet organizational goals.</p>
  • 2025-10-20T13:30:57Z

Customer Service Representative Job in Wall | Robert Half