We are looking for a dedicated Client Care Coordinator to join our team in Ridgefield, Connecticut. In this Contract-to-permanent position, you will play a key role in ensuring exceptional support for our clients by addressing their needs and facilitating seamless communication between caregivers and families. This is an opportunity to make a meaningful impact within the non-profit sector while fostering positive relationships and delivering outstanding service. Responsibilities: • Regularly connect with clients to address their concerns and ensure their needs are consistently met. • Maintain detailed and up-to-date records of clients' medical and personal information while adhering to confidentiality standards. • Serve as the primary point of contact between caregivers and families, ensuring optimal matches based on individual requirements. • Coordinate schedules and communication to ensure efficient service delivery between clients and caregivers. • Work closely with team members to identify areas for process improvement and enhance the overall client experience. • Provide empathetic support and assistance to clients and their families, addressing challenges and offering solutions. • Ensure compliance with relevant regulations and standards while managing client files. • Respond promptly to client inquiries, demonstrating professionalism and attentiveness.

• Proven experience in customer service or a related field, showcasing strong interpersonal skills. • Ability to manage administrative tasks with attention to detail and accuracy. • Excellent communication skills, both written and verbal, to effectively interact with clients and team members. • Strong organizational skills to manage schedules, records, and client interactions efficiently. • Familiarity with confidentiality practices and regulations related to client data. • Capacity to handle multiple tasks while maintaining a focus on client satisfaction. • Demonstrated ability to work collaboratively within a team to achieve shared goals.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Ridgefield, CT
onsite
Contract / Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a dedicated Client Care Coordinator to join our team in Ridgefield, Connecticut. In this Contract-to-permanent position, you will play a key role in ensuring exceptional support for our clients by addressing their needs and facilitating seamless communication between caregivers and families. This is an opportunity to make a meaningful impact within the non-profit sector while fostering positive relationships and delivering outstanding service. Responsibilities: • Regularly connect with clients to address their concerns and ensure their needs are consistently met. • Maintain detailed and up-to-date records of clients' medical and personal information while adhering to confidentiality standards. • Serve as the primary point of contact between caregivers and families, ensuring optimal matches based on individual requirements. • Coordinate schedules and communication to ensure efficient service delivery between clients and caregivers. • Work closely with team members to identify areas for process improvement and enhance the overall client experience. • Provide empathetic support and assistance to clients and their families, addressing challenges and offering solutions. • Ensure compliance with relevant regulations and standards while managing client files. • Respond promptly to client inquiries, demonstrating professionalism and attentiveness.
2025-10-24T17:43:44Z