Company Overview:We are seeking a detail-oriented and proactive Senior Collections Specialist with 5+ years of experience to join our team. As a key member of the accounting operations, you will play a critical role in managing accounts receivable, recovering outstanding debt, and maintaining productive relationships with clients to ensure timely payment of invoices.Key Responsibilities:<ul><li>Collections Management:</li><li>Oversee the collections process for assigned accounts, including contacting clients to resolve overdue payments.</li><li>Negotiate payment arrangements and settlements while adhering to company policies and maintaining positive client relationships.</li><li>Account Reconciliations:</li><li>Analyze past-due accounts and perform detailed reconciliations to resolve discrepancies.</li><li>Investigate and resolve payment discrepancies, misapplied funds, and follow up on account adjustments as needed.</li><li>Customer Communications:</li><li>Build and maintain strong relationships with customers to address payment issues and ensure timely collections.</li><li>Communicate professionally and clearly, escalating unresolved issues to management when necessary.</li><li>Reporting:</li><li>Prepare regular reports on collections status, aging receivables, and key metrics for leadership review.</li><li>Track and maintain accurate records of collections efforts and payment histories.</li><li>Compliance & Risk Management:</li><li>Ensure compliance with company policies, legal regulations, and industry best practices in collections activities.</li><li>Monitor accounts for potential credit risks and recommend appropriate actions to mitigate exposure.</li></ul>

Requirements:<ul><li>Experience:</li><li>Minimum of 5 years of collections experience, preferably in a senior or lead role.</li><li>Strong knowledge of collections practices, procedures, and relevant laws/regulations.</li><li>Skills:</li><li>Proficiency in accounting systems such as NetSuite, SAP, Oracle, or similar platforms.</li><li>Advanced skills in MS Excel, including pivot tables, data analysis, and reporting.</li><li>Excellent communication and negotiation skills, with a client-focused approach.</li><li>Strong analytical and problem-solving skills, with the ability to work independently.</li><li>Attributes:</li><li>Highly organized, with exceptional attention to detail.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Team-oriented mindset with the capability to lead and mentor junior collections staff.</li></ul>Work Environment:<ul><li>Opportunity to work in a fast-paced and collaborative environment with opportunities for growth.</li><li>Supportive team culture focused on achieving financial goals.</li></ul>

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Stamford, CT
remote
Temporary
30.00 - 38.00 USD / Hourly
Company Overview:We are seeking a detail-oriented and proactive Senior Collections Specialist with 5+ years of experience to join our team. As a key member of the accounting operations, you will play a critical role in managing accounts receivable, recovering outstanding debt, and maintaining productive relationships with clients to ensure timely payment of invoices.Key Responsibilities:<ul><li>Collections Management:</li><li>Oversee the collections process for assigned accounts, including contacting clients to resolve overdue payments.</li><li>Negotiate payment arrangements and settlements while adhering to company policies and maintaining positive client relationships.</li><li>Account Reconciliations:</li><li>Analyze past-due accounts and perform detailed reconciliations to resolve discrepancies.</li><li>Investigate and resolve payment discrepancies, misapplied funds, and follow up on account adjustments as needed.</li><li>Customer Communications:</li><li>Build and maintain strong relationships with customers to address payment issues and ensure timely collections.</li><li>Communicate professionally and clearly, escalating unresolved issues to management when necessary.</li><li>Reporting:</li><li>Prepare regular reports on collections status, aging receivables, and key metrics for leadership review.</li><li>Track and maintain accurate records of collections efforts and payment histories.</li><li>Compliance & Risk Management:</li><li>Ensure compliance with company policies, legal regulations, and industry best practices in collections activities.</li><li>Monitor accounts for potential credit risks and recommend appropriate actions to mitigate exposure.</li></ul>
2025-10-24T17:18:43Z