<p><strong>Job Posting: Senior DevOps Engineer</strong></p><p><strong>Salary: </strong>$150K - $185K</p><p><strong>Location:</strong> Hybrid – Onsite Monday-Thursday (Greater Los Angeles Area, with flexibility based on events), Remote on Friday</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Schedule:</strong> Highly Flexible, Adapted to Event Calendar, some evenings and weekends are required</p><p> </p><p><strong>About the Role</strong></p><p>Are you ready to make an impact in a dynamic, fast-paced environment powered by cutting-edge technology? We are hiring a <strong>Senior DevOps Engineer</strong> for a unique opportunity to support high-profile events. In this role, you’ll oversee and optimize mission-critical infrastructure that ensures exceptional experiences for guests, staff, and stakeholders.</p><p>This hybrid position offers a flexible work schedule tailored to event calendars, such as games, concerts, and special programming, with quieter offseasons resembling a more traditional schedule. If you thrive in adaptable environments and enjoy solving technical challenges, this role is for you.</p>
We are looking for a meticulous Billing Analyst to join our team on a long-term contract basis in Carlstadt, New Jersey. This role is essential for ensuring accurate billing processes and maintaining strong relationships with customers through efficient service. The ideal candidate will bring expertise in billing functions, accounts receivable, and system management to contribute to the organization’s financial operations.<br><br>Responsibilities:<br>• Prepare and process invoices while ensuring accuracy and compliance with company policies.<br>• Manage accounts receivable, including payment tracking and reconciliation.<br>• Utilize Aderant and Costpoint systems to streamline billing operations and resolve discrepancies.<br>• Provide exceptional support to export customers, addressing inquiries and resolving issues promptly.<br>• Analyze billing data to identify trends and implement process improvements.<br>• Collaborate with internal departments to ensure seamless communication and workflow.<br>• Maintain thorough documentation of billing activities for audit and reporting purposes.<br>• Monitor deadlines and ensure timely submission of invoices and payments.<br>• Generate detailed financial reports to support decision-making and planning.
We are looking for a dedicated Administrative Assistant to join a dynamic legal firm in Irmo, South Carolina. This Contract to permanent position offers an excellent opportunity to support day-to-day operations in a fast-paced environment. The role requires someone who thrives in an office setting and enjoys working collaboratively to manage administrative tasks effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with attention to detail, ensuring prompt responses and accurate information.<br>• Provide outstanding customer service to clients, addressing inquiries and resolving issues efficiently.<br>• Perform data entry tasks with precision, maintaining organized and up-to-date records.<br>• Manage email correspondence, including drafting, responding, and organizing communications.<br>• Schedule appointments and coordinate calendars to facilitate smooth operations.<br>• Prepare and edit documents using Microsoft Word, Excel, PowerPoint, and Outlook.<br>• Assist with file management and ensure proper organization of legal documents.<br>• Support tax resolution efforts by collaborating with clients and team members.<br>• Uphold business casual dress code and maintain a detail-oriented demeanor in all interactions.
We are looking for an experienced IT Director to guide and oversee our technology operations while driving innovation and efficiency. In this role, you will play a crucial part in shaping our IT infrastructure and ensuring it aligns with organizational goals. The ideal candidate will bring a strategic mindset, strong leadership abilities, and a passion for leveraging technology to achieve business success.<br><br>Responsibilities:<br>• Lead and manage the IT department, fostering a culture of collaboration and innovation.<br>• Develop and implement strategies for IT infrastructure, ensuring scalability and efficiency.<br>• Oversee the deployment and maintenance of hardware, software, and network systems.<br>• Collaborate with leadership to align IT priorities with organizational objectives.<br>• Ensure the security, reliability, and performance of IT systems and networks.<br>• Design and enforce IT policies, standards, and best practices to support operational excellence.<br>• Evaluate emerging technologies and recommend solutions to enhance business capabilities.<br>• Manage IT budgets, forecast resource needs, and plan for future growth.<br>• Lead hiring decisions for IT roles and build a high-performing team.<br>• Provide technical leadership and guidance to ensure successful project execution.
<p>Robert Half's Client in Westborough MA is looking for a detail-oriented and driven Customer Service Representative to support their operations team!</p><p><br></p><p>Responsibilities:</p><p>- Customer service</p><p>- Phone/Email correspondence</p><p>- Shipping/Receiving</p><p>- Data entry </p><p>- Perform routine maintenance on equipment </p><p>- Strong technical skills</p><p><br></p><p>Start Date: Asap!</p><p>End Date: ~ 6months (likely to extend)</p><p>Work Type: On-site</p><p>Hours: M-F | 8am-4pm or 9am-5pm</p><p><br></p><p>*If interested, APPLY now!</p>
<p>We are looking for a Collections Specialist to join our team in Bensenville, Illinois. In this role, you will play a critical part in managing and overseeing collection activities, ensuring timely payments from both commercial and consumer accounts. The ideal candidate will have strong communication skills and a detail-oriented approach to handling credit and billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection efforts for both commercial and consumer accounts, ensuring timely resolution of outstanding payments.</p><p>• Communicate effectively with clients to negotiate payment arrangements and address billing discrepancies.</p><p>• Monitor account status and identify overdue payments, taking appropriate action to minimize financial risk.</p><p>• Collaborate with internal departments to ensure accurate billing and credit processing.</p><p>• Maintain detailed records of collection activities and payment agreements.</p><p>• Prepare regular reports on collection status and account performance.</p><p>• Review and analyze customer credit information to support the collection process.</p><p>• Implement strategies to improve collection efficiency and reduce delinquent accounts.</p><p>• Stay updated on industry regulations and best practices related to collections.</p><p><br></p><p>Medical, dental, and paid time off</p>
We are looking for an Administrative Coordinator to join our team in Montgomery, Alabama, on a long-term contract basis. This role involves providing essential administrative support to ensure smooth day-to-day operations within a dynamic manufacturing environment. The ideal candidate will excel in managing multiple tasks, handling communication effectively, and maintaining a high level of organizational efficiency.<br><br>Responsibilities:<br>• Answer inbound calls and address inquiries in a timely and efficient manner.<br>• Provide exceptional customer service by assisting clients and resolving issues as needed.<br>• Perform accurate data entry tasks to maintain organized and up-to-date records.<br>• Manage email correspondence, ensuring prompt responses and proper documentation.<br>• Handle both inbound and outbound calls to coordinate schedules and relay information.<br>• Utilize Microsoft Word, Excel, PowerPoint, and Outlook to create, manage, and share documents and presentations.<br>• Schedule appointments and ensure calendar management is efficient and accurate.<br>• Collaborate with team members to support administrative and operational needs.<br>• Maintain a high level of confidentiality when handling sensitive information.<br>• Proactively identify and implement process improvements to enhance efficiency.
<p>Charlie Gilmur with Robert Half is looking for a detail-oriented Accounting Specialist to join our team in Portland, Oregon. As part of a nonprofit organization dedicated to supporting research and educational initiatives, this role involves managing financial transactions and ensuring compliance with accounting policies. This is an excellent opportunity to contribute to impactful projects that advance biomedical science and support the well-being of U.S. Veterans.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts payable and receivable transactions while ensuring adherence to established policies and procedures.</p><p>• Generate and submit accurate invoices to funding agencies within set deadlines.</p><p>• Investigate and resolve discrepancies in payroll and financial accounts.</p><p>• Audit purchase orders and invoices to ensure accuracy and compliance.</p><p>• Prepare and deposit funds into organizational bank accounts.</p><p>• Maintain organized financial records, including journals, ledgers, receipts, and invoices.</p><p>• Collaborate on month-end and year-end closing activities, as well as annual audits.</p><p>• Verify and review orders to ensure proper invoicing procedures are followed.</p><p>• Support the organization in delivering efficient and accurate financial reporting.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013289457</p><p><br></p>
<p>Are you passionate about providing exceptional service and resolving customer inquiries? As a <strong>Call Center Agent</strong>, you will act as the voice of the company, ensuring customer needs are met and delivering a positive experience with every interaction. Join a fast-paced, customer-focused environment and make a meaningful impact!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and/or outbound calls in a professional, courteous, and timely manner.</li><li>Address customer inquiries, provide solutions, and resolve issues efficiently.</li><li>Document and update customer information in the database following each interaction.</li><li>Follow company guidelines to achieve quality standards and meet performance metrics.</li><li>Collaborate with team members to resolve complex inquiries and escalate issues as necessary.</li><li>Educate customers on products, services, and company policies while promoting a positive image of the business.</li></ul>
<p><strong>Job Title:</strong> Senior CRM Business Analyst</p><p><strong>Location:</strong> Hybrid (3 days onsite in Woodland Hills, CA)</p><p><strong>Salary Range:</strong> $120K – $140K + Comprehensive Benefits</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced <strong>Senior CRM Business Analyst</strong> to join our Business Solutions team. This role will focus on leveraging <strong>Microsoft Dynamics 365 CRM</strong> to deliver impactful, scalable solutions that optimize both user experience and business value. You will work closely with cross-functional teams across Sales, Marketing, Operations, and other departments to define requirements, design customized solutions, and manage the development lifecycle.</p><p>We are looking for someone who is a <strong>strategic problem-solver with hands-on technical expertise</strong>. This is a hybrid position that blends business analysis responsibilities with technical configuration and administration to ensure solutions are both efficient and user-centered.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, configure, and optimize <strong>Microsoft Dynamics 365 CRM</strong> solutions tailored to business goals.</li><li>Collaborate with cross-departmental stakeholders to translate business needs into clear technical requirements and acceptance criteria.</li><li>Write and manage detailed business and functional specifications to guide development and testing teams.</li><li>Configure Dynamics 365 CRM components, including workflows, entities, forms, dashboards, and business rules.</li><li>Utilize <strong>SQL</strong> and tools like <strong>Power BI</strong> for advanced data analysis and performance reporting.</li><li>Act as the primary liaison between stakeholders and technical teams to ensure seamless communication and delivery.</li><li>Support Agile project lifecycles, including requirements gathering, testing, and solution implementation.</li><li>Lead workshops, provide project updates, and ensure smooth knowledge transfer across teams.</li><li>Mentor junior analysts and facilitate knowledge sharing within the team.</li></ul><p><br></p>
<p>Salary: $70-80k</p><p>Benefits: Medical, dental, vision, 401k</p><p><br></p><p>We are looking for an experienced Billing Analyst to join our team in Chicago, Illinois. In this role, you will oversee critical billing operations, ensuring accuracy and timeliness in financial processes. You will play a key part in managing accounts receivable and collaborating with various departments to maintain efficient workflows.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process invoices for clients, ensuring accuracy and compliance with company policies.</p><p>• Manage accounts receivable operations, including tracking payments and resolving discrepancies.</p><p>• Utilize billing software such as Aderant to streamline billing processes and maintain records.</p><p>• Provide exceptional support to export customers by addressing inquiries and resolving billing issues.</p><p>• Analyze and report on billing data to identify trends and optimize financial procedures.</p><p>• Collaborate with internal teams to ensure timely processing of invoices and payments.</p><p>• Maintain accurate documentation of all billing activities for audit and compliance purposes.</p><p>• Assist in legal billing tasks to support the firm's financial operations.</p><p>• Monitor and improve billing workflows to enhance overall efficiency.</p><p>• Ensure adherence to regulatory standards and company policies within all billing activities.</p>
We are looking for a motivated Customer Service Representative to join our team in Minneapolis, Minnesota. In this long-term contract position, you'll play a key role in delivering outstanding service to prospective learners and applicants in the higher education industry. The ideal candidate will excel in communication and thrive in a metrics-driven environment while building meaningful connections with callers.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to leads, opportunities, and applications to engage prospects and provide valuable information.<br>• Make outbound calls to individuals who have requested details about programs, ensuring their questions are answered effectively.<br>• Collaborate on additional call campaigns based on organizational priorities and needs.<br>• Assess the needs of prospects and efficiently redirect them to the appropriate team or individual, often making over 100 calls a day.<br>• Offer a positive and welcoming first impression for inbound callers and online chat inquiries.<br>• Identify the caller’s requirements and ensure seamless transfers to the correct department or team.<br>• Provide support to prospects, applicants, and learners by addressing their inquiries and assisting with their needs.<br>• Share best practices and insights with team members to improve overall customer service.<br>• Perform administrative tasks as assigned, contributing to the smooth operation of the team.
We are looking for an experienced Accounts Receivable Specialist to join our team in San Diego, California. In this Contract-to-permanent role, you will be responsible for overseeing customer invoicing, payment collection, and maintaining accurate financial records, all while collaborating with internal teams to ensure seamless operations. If you excel in accounts receivable processes and thrive in a fast-paced, business-to-business environment, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and deliver accurate customer invoices for products and services in a timely manner.<br>• Actively manage collections by monitoring outstanding payments and following up with customers.<br>• Communicate effectively with customers to address inquiries and resolve billing-related concerns.<br>• Collaborate with internal departments to ensure customer issues are handled efficiently.<br>• Record and post customer payments to appropriate accounts with precision.<br>• Maintain detailed and organized records of transactions and account statuses.<br>• Provide assistance to the accounting team with ad hoc tasks and reconciliations.<br>• Ensure compliance with tax regulations using Avalara Tax Compliance Software.<br>• Utilize NetSuite and Salesforce platforms for billing and accounts management.
<p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan on first shift. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service abilities and accurate data-entry skills to contribute to a healthcare environment. The role will require flexibility in scheduling, including virtual training and rotating shifts, along with adherence to health and safety requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform patient registration for emergency room visits, inpatient admissions, and outpatient services.</p><p>• Assist patients in navigating technology and resolving any technical issues during the registration process.</p><p>• Verify and update patient information accurately to ensure seamless scheduling and insurance processing.</p><p>• Deliver exceptional customer service by addressing patient inquiries and concerns with attention to detail.</p><p>• Collaborate with other departments to ensure smooth operational workflows.</p><p>• Maintain compliance with organizational policies, including health screenings, COVID vaccination, and flu shot requirements.</p><p>• Adapt to varying shift schedules, including virtual training and midnight rotations.</p><p>• Support additional departmental tasks as needed to optimize patient care and administrative efficiency.</p>
We are looking for a dynamic Product Manager to join our team in Miami, Florida. In this role, you will oversee the recruitment and placement of highly-skilled IT professionals while developing strategies to meet client needs. This position offers an exciting opportunity to work in a fast-paced environment and contribute to the success of both candidates and clients.<br><br>Responsibilities:<br>• Source, screen, and recruit top IT talent for contract, contract-to-permanent, and long-term roles.<br>• Manage the complete recruitment process, including job intake, candidate outreach, interviews, and offer negotiations.<br>• Establish and maintain a robust pipeline of candidates across areas such as software development, infrastructure, cybersecurity, and data analytics.<br>• Build strong relationships with clients to understand their hiring needs and deliver tailored recruitment solutions.<br>• Utilize tools such as LinkedIn Recruiter, job boards, and networking events to attract experienced candidates.<br>• Maintain accurate records of candidates and clients while ensuring compliance with internal standards.<br>• Collaborate with team members to cross-sell services and maximize the firm’s network.<br>• Stay informed about industry trends, compensation benchmarks, and emerging technologies to provide valuable insights.<br>• Support onboarding processes and ensure smooth transitions for placed candidates.
<p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
<p>We are looking for a detail-oriented and welcoming Receptionist to join our team in Dublin, California. This is a long-term contract position where you will play a vital role in creating a positive first impression for visitors and ensuring smooth office operations. The ideal candidate will excel in customer service, have strong organizational skills, and thrive in a fast-paced environment.</p><p><br></p><p>Receptionist Responsibilities:</p><p>• Provide exceptional customer service to all visitors, clients, and colleagues, ensuring a positive and detail-oriented experience.</p><p>• Greet and assist guests, connecting them with their designated host.</p><p>• Handle incoming calls efficiently and courteously, directing them to the appropriate contacts.</p><p>• Manage the ordering and stocking of office supplies to maintain adequate inventory levels.</p><p>• Support mail and scanning operations as needed to ensure timely and accurate processing.</p><p>• Oversee the visitor management process, including guest check-in and issuing security access badges.</p><p>• Assist with administrative tasks such as preparing documents, printing, photocopying, and scanning.</p><p>• Coordinate on-site meetings and events by reserving conference rooms and arranging catering services.</p><p>• Collaborate with team members to achieve the goals of the Workplace Services department.</p><p><br></p><p>If you are interested in this Receptionist position, please apply today!</p>
We are looking for a skilled Dispatcher to join our team on a long-term contract basis in Plymouth, Minnesota. This role involves coordinating service requests, managing technician routes, and ensuring customer needs are met efficiently. If you excel in multi-tasking and communication, this is an excellent opportunity to contribute to a dynamic and fast-paced environment. If interested, please call our office today - (952) 473-0442. <br> Responsibilities: • Coordinate daily service requests and technician schedules across multiple regions. • Monitor service technician routes and address emergency needs with district service managers. • Communicate with customers directly to clarify service requirements and exceptions. • Utilize auto-routing systems while managing manual scheduling during high-demand periods. • Provide occasional support to the service intake team by handling incoming technician calls. • Collaborate with technicians and service managers using tools like Teams and Outlook. • Maintain accurate records and notes in ticketing systems such as Solomon and Astea. • Adapt to new systems and software as required, ensuring seamless transitions. • Prioritize tasks effectively to address competing demands, including urgent customer needs. • Work efficiently under pressure while interacting with diverse personalities and strong industry professionals.
<p>We are looking for a proactive and personable Office Assistant to join our client's team in Waupaca! In this position, you will play a key role in ensuring smooth daily operations by providing administrative support and maintaining an organized work environment. This role requires a friendly demeanor and adaptability to a dynamic setting. </p><p><br></p><p>Responsibilities:</p><p>• Open the office daily and create a welcoming atmosphere.</p><p>• Greet customers and provide exceptional service with a detail-oriented and friendly approach.</p><p>• Handle clerical tasks such as scanning documents, organizing files, and maintaining office records.</p><p>• Answer inbound calls and assist with inquiries in a timely and efficient manner.</p><p>• Support daily operations by performing receptionist duties and managing administrative tasks.</p><p>• Utilize Microsoft Office Suite, including Excel and Outlook, to manage communications and documentation.</p><p>• Stay eager to learn and take on new responsibilities as they arise.</p>
<p>Our client, an international Fortune 500 manufacturing company, is seeking to hire a Senior Commercial Counsel to their Parsippany, NJ office. Our client is known for manufacturing appliances (refrigerators, air conditioners, laundry solutions, and floor solutions). </p><p><br></p><p>Key Responsibilities</p><p>- Commercial Agreements Management: Draft, review, negotiate, and manage a variety of commercial agreements(e.g., NDAs, sales agreements, vendor/supplier contracts, service agreements, basic distribution agreements).Advise internal stakeholders on contractual risks and compliance.</p><p>- Employment Law & Labor Compliance: provide legal advice and support on employment law (hiring, termination, discrimination, wage/hour, workplace safety). Represent the company in employment-related disputes or investigations (EEOC, OSHA, etc.).</p><p>- Product Safety Compliance: Advise on product safety regulations (CPSC, UL standards, labeling).</p><p>- Conduct legal research on federal, state, and local laws and regulations relevant to the business.</p><p>- Advise internal stakeholders on general commercial law, contract interpretation, and risk mitigation strategies. </p><p> </p>
We are looking for a dedicated CW Medical Record Retrieval Specialist to join our team in Mountlake Terrace, Washington. In this long-term contract position, you will play a crucial role in supporting healthcare initiatives by retrieving and managing medical records. This opportunity allows you to contribute to impactful projects while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Retrieve electronic medical records from various provider systems and copy service platforms.<br>• Generate and send letter requests to healthcare providers to facilitate record collection.<br>• Conduct outbound calls to providers to resolve obstacles and ensure timely receipt of medical records.<br>• Perform data entry tasks and research within multiple electronic medical records (EMR) systems.<br>• Collaborate with the Risk Adjustment and Quality Departments to support related initiatives.<br>• Manage strict deadlines to ensure project milestones are met efficiently.<br>• Support additional tasks such as system research and document handling as needed.<br>• Assist team leads, managers, or directors with project-specific assignments.<br>• Adhere to company protocols and maintain confidentiality when handling sensitive medical information.
We are looking for a dedicated Administrative Assistant to join our team in West Columbia, South Carolina. This is a Contract-to-permanent position that offers an excellent opportunity to showcase your organizational and communication skills in a dynamic office environment.<br><br>Responsibilities:<br>• Manage incoming calls professionally, ensuring inquiries are addressed or directed appropriately.<br>• Perform accurate data entry tasks, maintaining the integrity and confidentiality of all records.<br>• Provide administrative support to the team, including scheduling and meeting coordination.<br>• Assist in receptionist duties, welcoming visitors and maintaining a positive office atmosphere.<br>• Organize and maintain office files, ensuring documents are easily accessible and up-to-date.<br>• Prepare and distribute correspondence, reports, and other documents as needed.<br>• Monitor office supplies inventory and coordinate with vendors for replenishment.<br>• Support various office functions, ensuring smooth daily operations.<br>• Collaborate with team members to streamline administrative processes.
<p>We are looking for an organized and detail-oriented Distribution Coordinator to join our team in Memphis, Tennessee. This position will focus on facilitating payroll distribution tasks, ensuring timely and accurate processing, shipping, and tracking of payrolls to client locations. As a long-term contract role, this opportunity offers stability and the chance to support critical HR functions in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the daily printing, assembling, sealing, and shipping of payroll documents to ensure timely delivery to client locations.</p><p>• Perform accurate data entry and verify the integrity of payroll information before distribution.</p><p>• Maintain and update permanent shipping instructions to streamline operations.</p><p>• Handle incoming and outgoing mail parcels, ensuring proper labeling and organization.</p><p>• Support internal teams by fulfilling client and employee material requests, such as notices and enrollment summaries.</p><p>• Document procedures and identify opportunities for service, delivery, and accuracy improvements.</p><p>• Maintain confidentiality while handling sensitive payroll and HR-related information.</p><p>• Organize departmental files, stock supplies, and ensure a clean workspace.</p><p>• Assist with additional projects and responsibilities as assigned by the manager.</p><p>• Lift and transport packages up to 35 pounds when required.</p><p><br></p><p>M - F</p><p>10:30 AM to 7:30 PM</p>
<p>We are looking for a skilled Systems Business Analyst to join our client's team on a Contract-to-Permanent basis in Prattville, Alabama. In this role, you will collaborate closely with business stakeholders to gather and analyze requirements, ensuring the successful implementation of technical solutions. Seeking someone with strong project management skills and customer relations background. Ideal candidates will bring a strong background in financial services. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to identify and document system requirements and business needs.</p><p>• Act as a liaison between technical teams and business owners to ensure alignment on project goals.</p><p>• Develop comprehensive Business Requirement Documents (BRDs) to guide project execution.</p><p>• Analyze existing application architectures and recommend improvements to enhance efficiency.</p><p>• Facilitate Agile Scrum ceremonies and track progress to meet project timelines.</p><p>• Conduct technical assessments to ensure systems meet business objectives.</p><p>• Provide basic project management support, including task prioritization and progress tracking.</p><p>• Assist in the implementation of system updates and new applications.</p><p>• Ensure clear communication and documentation throughout the project lifecycle.</p><p>• Support the planning and coordination of system-related initiatives within the financial services sector.</p>
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Woburn, Massachusetts. In this Contract-to-permanent role, you will play a key part in ensuring a seamless experience for our customers by managing order processing, addressing inquiries, and coordinating with internal and external stakeholders. This is an excellent opportunity to contribute to a global organization while developing your skills in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Process customer quotations, purchase orders, and confirmations with accuracy and efficiency using relevant tools and systems.<br>• Coordinate with logistics, production planning, and sales teams to ensure timely delivery of products.<br>• Communicate effectively with customers regarding lead times, shipping terms, tariffs, and product availability.<br>• Provide support to outside sales teams and channel partners by updating pricing, sharing documentation, and tracking order status.<br>• Address and resolve customer complaints or service issues, escalating concerns when necessary.<br>• Maintain and update customer records and transaction histories accurately in the system.<br>• Collaborate on process improvement initiatives to enhance the overall customer experience.<br>• Work cross-functionally with international teams to meet customer needs and expectations.<br>• Ensure compliance with company policies and industry standards in all customer interactions.
