We are looking for a dedicated CW Medical Record Retrieval Specialist to join our team in Mountlake Terrace, Washington. In this long-term contract position, you will play a crucial role in supporting healthcare initiatives by retrieving and managing medical records. This opportunity allows you to contribute to impactful projects while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Retrieve electronic medical records from various provider systems and copy service platforms.<br>• Generate and send letter requests to healthcare providers to facilitate record collection.<br>• Conduct outbound calls to providers to resolve obstacles and ensure timely receipt of medical records.<br>• Perform data entry tasks and research within multiple electronic medical records (EMR) systems.<br>• Collaborate with the Risk Adjustment and Quality Departments to support related initiatives.<br>• Manage strict deadlines to ensure project milestones are met efficiently.<br>• Support additional tasks such as system research and document handling as needed.<br>• Assist team leads, managers, or directors with project-specific assignments.<br>• Adhere to company protocols and maintain confidentiality when handling sensitive medical information.

• Minimum of two years of relevant experience in medical records retrieval or a related field.<br>• High school diploma or equivalent educational qualification.<br>• Proficiency in customer service, data entry, and research tasks.<br>• Familiarity with electronic medical records (EMR) and electronic health record (EHR) systems.<br>• Strong communication skills, including the ability to handle inbound and outbound calls effectively.<br>• Demonstrated ability to meet deadlines while managing multiple tasks.<br>• Knowledge of healthcare initiatives such as Medicare Advantage and risk adjustment processes.<br>• Attention to detail and commitment to maintaining data accuracy and confidentiality.

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