Are you passionate about providing exceptional service and resolving customer inquiries? As a Call Center Agent, you will act as the voice of the company, ensuring customer needs are met and delivering a positive experience with every interaction. Join a fast-paced, customer-focused environment and make a meaningful impact! Key Responsibilities:<ul><li>Handle inbound and/or outbound calls in a professional, courteous, and timely manner.</li><li>Address customer inquiries, provide solutions, and resolve issues efficiently.</li><li>Document and update customer information in the database following each interaction.</li><li>Follow company guidelines to achieve quality standards and meet performance metrics.</li><li>Collaborate with team members to resolve complex inquiries and escalate issues as necessary.</li><li>Educate customers on products, services, and company policies while promoting a positive image of the business.</li></ul>

<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Proficiency in navigating computer systems and customer relationship management (CRM) tools (e.g., Salesforce).</li><li>High level of patience, empathy, and professionalism in customer interactions.</li><li>Previous experience in a call center, customer service, or related role preferred but not required.</li></ul>

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

San Diego, CA
remote
Contract / Temporary to Hire
19.00 - 22.00 USD / Hourly
Are you passionate about providing exceptional service and resolving customer inquiries? As a Call Center Agent, you will act as the voice of the company, ensuring customer needs are met and delivering a positive experience with every interaction. Join a fast-paced, customer-focused environment and make a meaningful impact! Key Responsibilities:<ul><li>Handle inbound and/or outbound calls in a professional, courteous, and timely manner.</li><li>Address customer inquiries, provide solutions, and resolve issues efficiently.</li><li>Document and update customer information in the database following each interaction.</li><li>Follow company guidelines to achieve quality standards and meet performance metrics.</li><li>Collaborate with team members to resolve complex inquiries and escalate issues as necessary.</li><li>Educate customers on products, services, and company policies while promoting a positive image of the business.</li></ul>
2025-09-19T16:44:18Z