We are looking for a skilled Customer Service Representative to join our team on a long-term contract basis in Santee, California. This role requires someone who thrives in a fast-paced environment, excels at managing high call volumes, and can provide exceptional support to customers. If you enjoy helping others and have a track record of delivering attentive and reliable service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to incoming calls promptly, providing accurate information and resolving customer inquiries.<br>• Schedule appointments efficiently while ensuring all details are accurately recorded.<br>• Promote inspection services to customers and successfully secure bookings.<br>• Maintain an attentive and engaging demeanor when interacting with customers.<br>• Handle high call volumes with patience and organization.<br>• Address customer questions and concerns with clarity and empathy.<br>• Collaborate with team members to meet service goals and improve processes.<br>• Utilize bilingual Spanish skills to assist a diverse customer base.<br>• Ensure all customer interactions are documented accurately in the system.
We are looking for a dedicated Customer Service Representative to join our team in San Marcos, California. In this long-term contract role, you will play a crucial part in delivering exceptional service to our customers by handling inquiries, managing data, and maintaining accurate records. This position offers an opportunity to build strong relationships with clients while contributing to the success of the utilities and infrastructure industry.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries and provide accurate and helpful information.<br>• Handle customer interactions via phone, email, and other communication channels.<br>• Perform data entry tasks to ensure precise documentation of customer information and transactions.<br>• Schedule appointments and coordinate follow-ups with clients as needed.<br>• Process orders and maintain accurate records in the system.<br>• Manage inbound and outbound calls to address customer needs effectively.<br>• Utilize Microsoft Word and Excel to create reports, track data, and organize relevant information.<br>• Collaborate with team members to ensure seamless customer service operations.<br>• Uphold a high level of professionalism when addressing customer concerns.<br>• Identify opportunities to improve customer service procedures and contribute to team efficiency.
<p>Join an organization that is making a difference in people's lives every day! Our client, a mission-driven nonprofit organization, is seeking a dedicated and enthusiastic Customer Service Representative to be the face of their operations. This role is ideal for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is eager to contribute to the success of a nonprofit organization focused on positive impact.</p><p><br></p><p>The Customer Service Representative will play an essential role in connecting the organization with its stakeholders, providing excellent support, and ensuring a seamless experience for donors, members, and program participants. This position requires strong communication skills, problem-solving abilities, and a passion for helping others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service by answering inquiries via phone, email, and live chat, addressing stakeholder needs in a courteous and efficient manner.</li><li>Assist donors, members, and program participants with questions related to services, events, and organization initiatives.</li><li>Resolve issues, concerns, and conflicts promptly while maintaining a positive and professional demeanor.</li><li>Accurately enter customer information into the organization’s database and maintain records with the highest confidentiality standards.</li><li>Collaborate with internal teams to follow up on customer inquiries and ensure issues are addressed in a timely manner.</li><li>Support program enrollment processes and provide guidance to participants when needed.</li><li>Monitor and manage customer feedback, ensuring timely responses and contributing ideas for service improvement.</li><li>Assist with special projects as directed by the customer service and leadership teams.</li></ul><p><br></p>
<p>Robert Half is currently seeking a skilled and motivated Customer Service Representative to join the team of a thriving company. This opportunity is ideal for a candidate who excels at providing exceptional customer service, solving problems efficiently, and serving as the first point of contact between the company and its clients. If you are detail-oriented, communicative, and passionate about creating positive customer experiences, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate product, service, or policy information to customers.</li><li>Maintain detailed customer records by logging all interactions into the CRM or ticketing system.</li><li>Proactively escalate unresolved issues to the appropriate departments for resolution.</li><li>Process customer orders, returns, or requests using internal platforms.</li><li>Identify opportunities to enhance customer satisfaction and provide feedback to the management team.</li><li>Collaborate with cross-functional teams to ensure smooth customer service operations.</li></ul><p><br></p>
<p>A respected and innovative <strong>instrument manufacturing company in San Marcos</strong> is seeking a proactive and detail-oriented <strong>Customer Service Representative</strong> to provide world-class support to clients in the scientific and technical fields. This is a fantastic opportunity for someone who thrives on problem-solving, clear communication, and building long-term customer relationships. You’ll work closely with sales, logistics, and production teams to ensure that every order and inquiry is handled with precision and care.</p><p><br></p><p><u>🧩 </u><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries via phone and email regarding products, pricing, and order status.</li><li>Process orders, issue quotes, and manage returns and replacements.</li><li>Collaborate with internal departments to track shipments and resolve order discrepancies.</li><li>Maintain accurate customer records and documentation in the CRM system.</li><li>Support the sales team with lead follow-up, account updates, and contract details.</li><li>Provide product knowledge support and troubleshooting guidance.</li><li>Contribute to continuous improvement in customer service procedures.</li></ul>
<p>A fast-growing company in <strong>Escondido</strong> is looking for an energetic and dedicated <strong>Customer Support Representative</strong> to join their dynamic team. This role is perfect for someone who loves problem-solving, enjoys connecting with people, and takes pride in creating a smooth and positive customer experience every single time.</p><p>You’ll work closely with clients, operations, and technical teams to handle inquiries, provide product support, and ensure customer satisfaction from first contact through resolution. This is an opportunity to be part of a team that values innovation, collaboration, and friendly professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for customer questions via phone, email, or chat.</li><li>Troubleshoot basic product or service issues and ensure timely resolution.</li><li>Document all interactions in the CRM system and follow up on open cases.</li><li>Process orders, returns, and adjustments accurately and efficiently.</li><li>Communicate updates to customers regarding delivery timelines or service appointments.</li><li>Collaborate with internal departments to improve communication and service efficiency.</li><li>Identify trends in customer feedback and assist management in implementing improvements.</li></ul>
<p>Our client, a professional and customer-focused organization, is seeking a friendly and adaptable Call Center Representative to join their team. Committed to delivering superior customer service, this company is looking for someone who can provide excellent support, resolve customer concerns efficiently, and contribute to a positive customer experience.</p><p><br></p><p>The Call Center Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, and troubleshooting issues while maintaining professionalism and providing exceptional service. The ideal candidate is tech-savvy, detail-oriented, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Resolve customer complaints and issues efficiently, providing accurate information and ensuring customer satisfaction.</li><li>Communicate effectively to educate customers about the company’s products, services, and policies.</li><li>Process orders, applications, and transactions with a high degree of accuracy.</li><li>Document customer interactions and maintain detailed records in the company’s CRM system.</li><li>Escalate complex or unresolved issues to the appropriate department or manager for further assistance.</li><li>Participate in training programs to stay updated on company policies, services, and best practices.</li><li>Assist in identifying opportunities for improving customer service processes and systems.</li></ul><p><br></p>
<p>Robert Half is partnering with a mission-driven nonprofit organization to find a dedicated and compassionate Call Center Representative. This role is perfect for a customer-focused individual who thrives on providing exceptional service while contributing to the meaningful work of a nonprofit organization. If you enjoy helping others, possess strong communication skills, and are motivated to make a difference in a community-focused organization, this opportunity might be for you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls from donors, members, and the public, providing friendly and professional service.</li><li>Resolve inquiries or concerns regarding the nonprofit’s programs, services, or policies quickly and efficiently.</li><li>Maintain accurate records of calls, interactions, and resolutions in the database system.</li><li>Provide information regarding donation processes, volunteer opportunities, and community events as needed.</li><li>Triage calls and escalate complex issues to the appropriate departments.</li><li>Participate in outreach efforts to strengthen donor relations and program satisfaction, as necessary.</li><li>Ensure sensitive donor data and other confidential information are handled securely and with discretion.</li></ul><p><br></p>
<p>Are you an organized, people-focused professional who thrives in a fast-paced, client-driven environment? A reputable <strong>financial services firm in Carlsbad</strong> is seeking a sharp and motivated <strong>Client Services Associate</strong> for an <strong>immediate, ASAP opportunity</strong>. This role is ideal for someone with a strong foundation in customer service who wants to grow within the financial industry. You’ll work directly with clients and advisors, ensuring that every interaction reflects accuracy, professionalism, and care. The ideal candidate is someone who enjoys being the steady hand behind the details—someone who anticipates needs before they’re spoken and supports the team in delivering an exceptional client experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for clients, addressing inquiries, scheduling meetings, and managing communications.</li><li>Prepare client documentation, reports, and forms for account openings, transfers, and transactions.</li><li>Maintain client records in CRM and ensure all compliance and confidentiality protocols are followed.</li><li>Collaborate closely with advisors and operations staff to support financial planning and investment processes.</li><li>Assist in preparing materials for client reviews and financial presentations.</li><li>Proactively follow up on pending items and keep clients informed throughout each stage of their requests.</li><li>Participate in team meetings and help identify opportunities to improve workflow and client satisfaction.</li></ul>
<p>A prestigious <strong>wealth management firm in Rancho Santa Fe</strong> is seeking a <strong>Senior Client Service Associate</strong> to join their close-knit, high-performing team. This is a career-defining opportunity for a polished professional who takes pride in excellence, precision, and relationship management at the highest level. In this role, you’ll serve as the right hand to advisors—handling complex administrative and client service responsibilities, improving workflows, and ensuring a seamless experience from every touchpoint. You’ll be the steady foundation that allows the advisory team to focus fully on strategy and client engagement.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and oversee all client account activity, ensuring timely and accurate execution of requests.</li><li>Anticipate client and advisor needs, managing schedules, follow-ups, and service requests with discretion and efficiency.</li><li>Lead the preparation of reports, portfolio reviews, and meeting documentation for clients and prospects.</li><li>Collaborate with advisors to enhance client workflows, refine service standards, and improve overall operational processes.</li><li>Support compliance and documentation processes while maintaining strict confidentiality.</li><li>Manage client onboarding and transitions with precision and care.</li><li>Serve as a mentor to junior staff, setting an example of excellence in service, accuracy, and communication.</li></ul>
<p>A growing <strong>professional services firm in San Diego</strong> is seeking a personable and detail-oriented <strong>Client Services Coordinator</strong> to join their team. This position plays a key role in supporting clients, managing projects, and ensuring that all communications and deliverables meet the company’s high standards of service.</p><p>This is a great role for someone who loves working with people, balancing multiple priorities, and being the bridge between clients and internal teams.</p><p><br></p><p>💬 <strong>What You’ll Do</strong></p><ul><li>Serve as the first point of contact for clients — manage inquiries, schedule meetings, and ensure prompt follow-up.</li><li>Support project coordination, documentation, and client onboarding processes.</li><li>Maintain accurate client records in CRM systems and track ongoing engagement activities.</li><li>Collaborate with internal departments to ensure timely completion of deliverables.</li><li>Prepare client-facing materials, reports, and presentations.</li><li>Anticipate client needs and provide proactive communication and solutions.</li></ul>
<p>Robert Half is partnering with a growing company seeking a professional and personable Front Desk Coordinator to serve as the first point of contact for clients, visitors, and staff. This role is ideal for someone who excels at organization, communication, and creating a welcoming office environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet clients, visitors, and vendors in a professional and courteous manner.</li><li>Answer and direct incoming calls, emails, and inquiries efficiently.</li><li>Manage appointment scheduling, meeting room bookings, and calendar coordination.</li><li>Assist with administrative tasks, including filing, scanning, and document preparation.</li><li>Maintain a clean and organized reception area and office supplies.</li><li>Support internal teams with ad hoc administrative projects as needed.</li><li>Ensure a positive and professional first impression for all guests and clients.</li></ul><p><br></p>
<p>A highly regarded <strong>multi-provider medical office in Encinitas</strong> is searching for a compassionate and organized <strong>Front Office Scheduler</strong> to join their patient-focused team.</p><p>This position is ideal for someone who thrives in a healthcare environment and takes pride in delivering exceptional service. You’ll be responsible for coordinating appointments, assisting patients with registration, and ensuring the front office runs smoothly for both patients and staff.</p><p><u>📋 </u><strong><u>Responsibilities:</u></strong></p><ul><li>Greet patients and visitors in a warm, professional manner.</li><li>Schedule and confirm patient appointments across multiple providers.</li><li>Verify insurance information and collect copays at check-in.</li><li>Manage provider calendars and resolve scheduling conflicts proactively.</li><li>Maintain accurate patient data in the EHR system.</li><li>Assist with referrals, authorizations, and incoming calls.</li><li>Support the clinical team with administrative needs and ensure compliance with HIPAA guidelines.</li></ul>
<p>We are recruiting for an Operations & Growth Manager for an amazing mortgage company based in San Diego, CA. This is a high-visibility role responsible for overseeing operations, compliance, and investor coordination. This role is ideal for someone who thrives in a fast-paced, growth-oriented environment and wants to make a direct impact on company growth. You’ll optimize processes, ensure compliance with investor and regulatory requirements, manage communications, and directly support loan officers. </p><p><br></p><p>Key Responsibilities: </p><p><br></p><ul><li>Lead departmental communications and respond to loan officer and investor inquiries promptly. </li><li>Provide training and guidance on banking, compliance, and operational requirements via webinars, office hours, and one-on-one check-ins. </li><li>Track and ensure completion of required investor and regulatory training (Fannie Mae, Freddie Mac, UCDP, MERS, etc.). Loan & Investor Coordination </li><li>Serve as primary contact for appraisal orders, investor inquiries, and back-end fulfillment questions. </li><li>Track loan pipelines and ensure delivery of notes to warehouse lines and investors. </li><li>Monitor loan conditions and collaborate with internal teams to ensure timely clearance and purchase. </li><li>Coordinate with investors to resolve loan delivery or purchase issues efficiently. Documentation & Posting</li><li>Maintain and update departmental policies, procedures, and guidelines on the C2 Funding site. </li><li>Manage investor communications, including servicing letters for Kind, PennyMac, and other investors. </li><li>Enter financial and loan-related information into CRM system. </li><li>Reconcile warehouse line balances and ensure compliance.</li><li>Prepare and reconcile monthly P& L reports.</li></ul>
<p>Our <strong>healthcare client in San Luis Rey</strong> is seeking a proactive <strong>Collections Specialist</strong> to manage outstanding patient and insurance balances within the revenue cycle department. The ideal candidate has prior experience handling medical collections, understands insurance follow-up procedures, and thrives in a fast-paced, results-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Follow up on unpaid insurance claims and patient balances to ensure timely reimbursement.</li><li>Contact insurance companies regarding claim denials, underpayments, and appeals.</li><li>Initiate patient outreach for outstanding self-pay balances with professionalism and empathy.</li><li>Record all collection activities in the billing system, ensuring documentation accuracy.</li><li>Work closely with billing and posting teams to correct errors and resubmit claims.</li><li>Review EOBs and identify opportunities to improve collection efficiency.</li><li>Maintain compliance with HIPAA and Fair Debt Collection Practices Act (FDCPA) standards.</li><li>Generate weekly collection reports and aging summaries for management.</li></ul>
