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Customer Service Representative
We are looking for a skilled Customer Service Representative to join our team on a long-term contract basis in Santee, California. This role requires someone who thrives in a fast-paced environment, excels at managing high call volumes, and can provide exceptional support to customers. If you enjoy helping others and have a track record of delivering attentive and reliable service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to incoming calls promptly, providing accurate information and resolving customer inquiries.<br>• Schedule appointments efficiently while ensuring all details are accurately recorded.<br>• Promote inspection services to customers and successfully secure bookings.<br>• Maintain an attentive and engaging demeanor when interacting with customers.<br>• Handle high call volumes with patience and organization.<br>• Address customer questions and concerns with clarity and empathy.<br>• Collaborate with team members to meet service goals and improve processes.<br>• Utilize bilingual Spanish skills to assist a diverse customer base.<br>• Ensure all customer interactions are documented accurately in the system.
• Minimum of 1 year of proven experience in a customer service role.<br>• Strong communication skills with the ability to engage and build rapport with customers.<br>• Experience managing high call volumes in a fast-paced environment.<br>• Bilingual in Spanish and English, with fluency in both languages.<br>• Ability to schedule appointments and manage customer inquiries effectively.<br>• Familiarity with order entry and inbound/outbound call handling.<br>• Detail-oriented, pleasant, and customer-focused attitude.<br>• Exceptional organizational and multitasking abilities.
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
  • Santee, CA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • We are looking for a skilled Customer Service Representative to join our team on a long-term contract basis in Santee, California. This role requires someone who thrives in a fast-paced environment, excels at managing high call volumes, and can provide exceptional support to customers. If you enjoy helping others and have a track record of delivering attentive and reliable service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to incoming calls promptly, providing accurate information and resolving customer inquiries.<br>• Schedule appointments efficiently while ensuring all details are accurately recorded.<br>• Promote inspection services to customers and successfully secure bookings.<br>• Maintain an attentive and engaging demeanor when interacting with customers.<br>• Handle high call volumes with patience and organization.<br>• Address customer questions and concerns with clarity and empathy.<br>• Collaborate with team members to meet service goals and improve processes.<br>• Utilize bilingual Spanish skills to assist a diverse customer base.<br>• Ensure all customer interactions are documented accurately in the system.
  • 2025-10-13T21:44:14Z

Customer Service Representative Job in Santee | Robert Half