<p>A respected and innovative <strong>instrument manufacturing company in San Marcos</strong> is seeking a proactive and detail-oriented <strong>Customer Service Representative</strong> to provide world-class support to clients in the scientific and technical fields. This is a fantastic opportunity for someone who thrives on problem-solving, clear communication, and building long-term customer relationships. You’ll work closely with sales, logistics, and production teams to ensure that every order and inquiry is handled with precision and care.</p><p><br></p><p><u>&#129513; </u><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries via phone and email regarding products, pricing, and order status.</li><li>Process orders, issue quotes, and manage returns and replacements.</li><li>Collaborate with internal departments to track shipments and resolve order discrepancies.</li><li>Maintain accurate customer records and documentation in the CRM system.</li><li>Support the sales team with lead follow-up, account updates, and contract details.</li><li>Provide product knowledge support and troubleshooting guidance.</li><li>Contribute to continuous improvement in customer service procedures.</li></ul>

<ul><li>2–4 years of experience in customer service or order management (manufacturing or B2B preferred).</li><li>Strong written and verbal communication skills.</li><li>Proficient with Microsoft Office and CRM/order entry systems.</li><li>Detail-oriented with excellent organizational and follow-up skills.</li><li>Ability to multitask and remain calm under pressure.</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>