We are looking for a dedicated Customer Service Representative to join our team in Wall, New Jersey. This long-term contract position offers the opportunity to support health insurance clients by streamlining benefit administration and improving employee engagement. Extensive training will be provided, making this an excellent role for individuals eager to develop their skills in the industry. Responsibilities:• Assist clients during open enrollment periods by answering inquiries and providing accurate information regarding benefits.• Perform precise data entry tasks, ensuring both numeric and alphanumeric information is recorded efficiently.• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to manage communications and document processing.• Collaborate with team members to streamline the administration of benefit plans and enhance client satisfaction.• Participate in comprehensive training sessions to gain expertise in industry-specific processes and tools.• Handle sensitive client data with confidentiality and professionalism.• Support strategic communication efforts to improve employee engagement and understanding of benefit options.• Troubleshoot client issues and escalate complex cases to the appropriate department when necessary.

• Strong proficiency in alphanumeric and numeric data entry. • Familiarity with Microsoft Office applications, including Word, Excel, and Outlook. • Excellent verbal and written communication skills. • Ability to work collaboratively within a team environment. • Keen attention to detail and a commitment to accuracy. • Willingness to learn and adapt to new industry-specific tools and processes. • Prior customer service experience is a plus but not required. • High level of professionalism and ability to handle confidential information.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Wall, NJ
onsite
Temporary
20.00 - 20.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Wall, New Jersey. This long-term contract position offers the opportunity to support health insurance clients by streamlining benefit administration and improving employee engagement. Extensive training will be provided, making this an excellent role for individuals eager to develop their skills in the industry. Responsibilities:• Assist clients during open enrollment periods by answering inquiries and providing accurate information regarding benefits.• Perform precise data entry tasks, ensuring both numeric and alphanumeric information is recorded efficiently.• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to manage communications and document processing.• Collaborate with team members to streamline the administration of benefit plans and enhance client satisfaction.• Participate in comprehensive training sessions to gain expertise in industry-specific processes and tools.• Handle sensitive client data with confidentiality and professionalism.• Support strategic communication efforts to improve employee engagement and understanding of benefit options.• Troubleshoot client issues and escalate complex cases to the appropriate department when necessary.
2025-10-14T14:04:06Z