<p>We are looking for a dedicated Front Desk Office Coordinator to join our team in Charlotte, North Carolina. In this contract role, you will play a key part in ensuring the smooth daily operations of our office and providing exceptional support to employees and visitors. This position is ideal for someone with strong organizational skills and a passion for maintaining a welcoming and efficient work environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist guests and vendors, ensuring a positive and attentive experience for all visitors.</p><p>• Manage incoming and outgoing mail, including sorting, organizing, and preparing packages for delivery.</p><p>• Conduct regular walkthroughs of office and kitchen spaces to ensure supplies are stocked and areas are well-maintained.</p><p>• Provide logistical support for events, including setting up light furniture and arranging food as needed.</p><p>• Assist with audiovisual setup and troubleshooting to support meetings and events.</p><p>• Collaborate with vendors to coordinate deliveries and manage service schedules.</p><p>• Monitor and maintain purchase orders and ensure timely procurement of office supplies.</p><p>• Address any facility-related concerns promptly to maintain a functional and comfortable office environment.</p>
<p><strong>Company Overview:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Senior Collections Specialist</strong> with 5+ years of experience to join our team. As a key member of the accounting operations, you will play a critical role in managing accounts receivable, recovering outstanding debt, and maintaining productive relationships with clients to ensure timely payment of invoices.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Collections Management:</strong></li><li>Oversee the collections process for assigned accounts, including contacting clients to resolve overdue payments.</li><li>Negotiate payment arrangements and settlements while adhering to company policies and maintaining positive client relationships.</li><li><strong>Account Reconciliations:</strong></li><li>Analyze past-due accounts and perform detailed reconciliations to resolve discrepancies.</li><li>Investigate and resolve payment discrepancies, misapplied funds, and follow up on account adjustments as needed.</li><li><strong>Customer Communications:</strong></li><li>Build and maintain strong relationships with customers to address payment issues and ensure timely collections.</li><li>Communicate professionally and clearly, escalating unresolved issues to management when necessary.</li><li><strong>Reporting:</strong></li><li>Prepare regular reports on collections status, aging receivables, and key metrics for leadership review.</li><li>Track and maintain accurate records of collections efforts and payment histories.</li><li><strong>Compliance & Risk Management:</strong></li><li>Ensure compliance with company policies, legal regulations, and industry best practices in collections activities.</li><li>Monitor accounts for potential credit risks and recommend appropriate actions to mitigate exposure.</li></ul><p><br></p>
<p>We are looking for an experienced Senior Tax Manager to join our team in St Petersburg, Florida. In this role, you will play a key part in overseeing complex tax-related tasks for a diverse portfolio of clients across various industries. This opportunity offers mentorship and opportunities for growth within a firm committed to excellence.</p><p><br></p><p>What’s in it for you?</p><ul><li>Join a respected firm with deep community roots</li><li>Fast track to shareholder</li><li>Work with diverse clients across industries and sectors</li><li>Get mentored by partners invested in your success</li><li>Access strong benefits, bonuses, and career stability</li></ul><p><br></p><p>Responsibilities:</p><p>• Review and prepare federal and state income tax returns for individuals, businesses, fiduciary trusts, estates, and tax-exempt organizations.</p><p>• Establish and maintain strong client relationships by demonstrating comprehensive knowledge of their industries and financial needs.</p><p>• Draft internal memoranda, correspondence, and documentation for submission to relevant tax authorities.</p><p>• Oversee multiple client accounts, ensuring efficient management of budgeted hours and project timelines.</p><p>• Provide training and mentorship to less experienced staff members to enhance their technical expertise.</p><p>• Conduct thorough research on tax-related topics, summarizing findings and providing actionable solutions.</p><p>• Utilize advanced tax software and tools, including CCH ProSystem Fx, to ensure accurate and efficient reporting.</p><p>• Assist with annual income tax provisions and corporate tax return filings.</p><p>• Offer guidance on entity formation and compliance with applicable tax laws.</p>
We are looking for a dedicated Collections Specialist to join our team in Lexington-Fayette, Kentucky. This position offers an opportunity for long-term growth and is ideal for someone who excels in managing commercial accounts and delivering exceptional customer service while effectively handling collections. The role requires someone who is proactive, detail-oriented, and able to maintain positive relationships with clients while ensuring timely payments.<br><br>Responsibilities:<br>• Manage and oversee collections for commercial accounts to ensure timely payments.<br>• Communicate professionally with clients to resolve payment issues and address concerns.<br>• Maintain accurate records of collections activities, including payment histories and account statuses.<br>• Collaborate with internal teams to address account discrepancies and improve payment processes.<br>• Proactively identify and resolve issues that may delay payments or impact client relationships.<br>• Utilize established collection processes to recover overdue accounts efficiently.<br>• Provide exceptional customer service while balancing the need for effective collections.<br>• Monitor and report on account statuses and collection progress to management.<br>• Ensure compliance with company policies and regulations related to collections.
<p>Our client, a leading company in the property management industry, is seeking a professional and friendly Receptionist to join their team. As the first point of contact for clients and visitors, the Receptionist plays a critical role in creating a welcoming and professional environment while performing essential administrative tasks. The ideal candidate will be highly organized, have excellent communication skills, and thrive in a fast-paced, customer-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors promptly and warmly, ensuring they feel welcomed and supported.</li><li>Answer and direct incoming calls, messages, and inquiries promptly and professionally.</li><li>Maintain the reception area to ensure it is clean, organized, and reflects a professional appearance.</li><li>Assist with administrative tasks, including scheduling, filing, data entry, and distributing mail.</li><li>Coordinate meeting room bookings and prepare meeting spaces as needed.</li><li>Maintain accurate records of visitors and communicate relevant information to internal staff.</li><li>Support property management staff with document preparation and follow-ups.</li><li>Respond to tenant inquiries regarding lease agreements, property-related issues, or general questions, escalating concerns as necessary.</li><li>Monitor and order office supplies to ensure continuous operations.</li></ul><p><br></p>
<p>We are seeking a <strong>Tier 1 Help Desk Analyst</strong> to join our client's team in Downtown Los Angeles. The ideal candidate will possess strong troubleshooting skills on Windows devices, have experience with Freshservice ticketing systems, and can provide support both on-premises and remotely. Knowledge of Okta and deploying software is a plus. This role is perfect for someone motivated to deliver exceptional technical support and enhance the efficiency of our IT operations.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Respond to and resolve Tier 1 support requests, including technical issues on Windows-based devices, efficiently and professionally.</li><li>Manage and track customer inquiries through the Freshservice ticketing system, ensuring timely updates and resolution.</li><li>Provide remote and on-premises technical support for end-users, diagnosing and resolving technical challenges.</li><li>Assist with user account management, including basic support for Okta (e.g., login issues, MFA setup).</li><li>Troubleshoot network connectivity issues and common software-related problems.</li><li>Escalate advanced technical issues to higher-tier support when necessary while providing detailed documentation.</li><li>Maintain accurate records of identified solutions and technical processes.</li><li>Collaborate with internal teams to ensure software and hardware deployment aligns with business goals (optional but preferred skill area).</li></ul>
<p>Robert Half is assisting a growing client to identify a Property Accountant for their corporate team. With a diverse portfolio and a commitment to excellence and innovation, our client prides themselves on fostering a positive and engaging culture that values teamwork, professional development, and work-life balance.</p><p><br></p><p>As a Property Accountant you will be responsible for managing the financial aspects of our diverse property portfolio, ensuring accurate and timely accounting for multiple properties. This role offers stability, longevity, and the opportunity to work in a collaborative environment with a strong emphasis on employee well-being and growth.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare and analyze financial statements for various property types, ensuring accuracy and compliance with accounting standards.</li><li>Generate monthly, quarterly, and annual financial reports for stakeholders and management.</li><li>Oversee lease accounting activities, including rent billing, collections, and reconciliation.</li><li>Work closely with property management teams to ensure lease terms are accurately reflected in the accounting system.</li><li>Manage property-related expenses, including property taxes, insurance, and common area maintenance (CAM) charges.</li><li>Conduct regular expense reviews and identify opportunities for cost savings.</li><li>Collaborate with property managers to develop annual property budgets.</li><li>Assist in forecasting financial performance and variances, providing insights to support strategic decision-making.</li><li>Address tenant inquiries related to financial matters and provide excellent customer service.</li></ul><p><br></p><p>For confidential consideration, submit your resume to [email protected].</p>
<p><strong>Robert Half has partnered with a banking institution in Denver in search of an Assistant Controller! The Assistant Controller position is offering a hybrid work schedule, unlimited PTO, free parking, and great benefits! The Assistant Controller position is paying $125,000-175,000 + bonus!</strong></p><p><br></p><p><strong>The Assistant Controller will be responsible for the following: </strong></p><ul><li>Manage month end close reporting package. </li><li>Oversight of the revenue cycle for Trust and Investment Management, including: initial set-up of clients in systems, revenue calculations, accurate and timely billing and collections, tracking of receivables by client, analytical reviews, accurate and timely reporting for SEC and call reports.</li><li>Involvement in and oversight of general ledger entry preparation and review, account reconciliation reviews, and month-end close process including reporting results.</li><li>Assist in review of certain financial reporting schedules for Call/Regulatory Reporting and SEC filings.</li><li>Oversee the payroll process including benefits billing and compensation accruals.</li><li>Lead and develop a team of 5-7 people. </li></ul><p><strong>Requirements for the Assistant Controller include: </strong></p><ul><li>Bachelor’s Degree in Accounting, Finance or Business</li><li>10+ years of accounting experience</li><li>2+ years of supervisory experience </li><li>Banking, financial services, mortgage, investments or related industry experience</li></ul><p><strong>Preferred qualifications for the Assistant Controller include:</strong></p><ul><li>CPA</li><li>Public company experience</li><li>Software implementation experience</li></ul><p><strong>If interested in the Assistant Controller position, please click "Apply Now" below! </strong></p>
<p><strong>Job Summary:</strong></p><p>An established and growing <strong>industrial services company in Houston, TX</strong> is seeking a full-time <strong>Controller</strong> to lead accounting operations. The ideal candidate will have a <strong>CPA</strong>, strong leadership skills, and deep experience with <strong>month-end close</strong>, <strong>account reconciliations</strong>, and <strong>percentage-of-completion accounting (POC)</strong>.</p><p>W<strong>Responsibilities:</strong></p><ul><li>Manage and lead <strong>monthly, quarterly, and year-end close</strong> processes</li><li>Prepare and review <strong>journal entries</strong>, <strong>account reconciliations</strong>, and <strong>financial statements</strong></li><li>Oversee <strong>percentage-of-completion (POC)</strong> accounting and job costing</li><li>Supervise and mentor accounting staff, ensuring accuracy and efficiency</li><li>Partner with project managers to analyze <strong>WIP schedules</strong> and job profitability</li><li>Ensure compliance with GAAP and internal control policies</li><li>Coordinate with external auditors and tax professionals</li><li>Assist with <strong>budgeting, forecasting, and cash flow management</strong></li><li>Continuously improve accounting processes and reporting tools</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Salt Lake City, Utah. This is a Contract to permanent position, offering an excellent opportunity for growth while supporting our expanding customer base. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional service to our clients.<br><br>Responsibilities:<br>• Handle incoming customer inquiries via phone and email, providing timely and accurate responses.<br>• Resolve customer issues effectively, ensuring a positive experience and maintaining high satisfaction levels.<br>• Communicate fluently in both English and Spanish to assist diverse clientele.<br>• Manage high call volumes with professionalism and efficiency, adapting to varying customer needs.<br>• Document customer interactions and resolutions in the system accurately for future reference.<br>• Collaborate with team members to streamline processes and improve overall service quality.<br>• Stay updated on company policies, products, and services to provide accurate information to customers.<br>• Identify opportunities to enhance customer experience and share feedback with management.<br>• Maintain a courteous and empathetic approach during all customer interactions.<br>• Adhere to company guidelines and procedures to ensure compliance and consistency.
<p>We are looking for an experienced Accounts Payable Specialist to join our team on a contract basis in Asheville, North Carolina. You will play a key part in managing vendor accounts, processing payments, and ensuring accurate financial records. This is an excellent opportunity to contribute your expertise while working in a dynamic and detail-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process invoices and ensure proper account coding.</p><p>• Manage payment runs, including ACH transactions and check distributions.</p><p>• Handle vendor management tasks, such as maintaining account details and responding to inquiries.</p><p>• Reconcile accounts payable transactions to maintain accurate financial records.</p><p>• Monitor and resolve discrepancies in invoices or payments.</p><p>• Collaborate with internal teams to ensure timely processing of financial documents.</p><p>• Review and verify invoices for compliance with organizational policies.</p><p>• Prepare and maintain reports related to accounts payable activities.</p><p>• Ensure adherence to deadlines for payments and reporting.</p><p>• Support audits by providing necessary documentation and reports.</p>
<p>Join a trusted Quad Cities organization as a <strong>Service Center Coordinator</strong>, where you’ll play a key role in supporting field technicians and ensuring smooth day-to-day service operations. In this role, you’ll be the information hub—relaying updates, coordinating schedules, and maintaining clear communication to keep projects moving forward. If you’re detail-oriented, thrive in a team environment, and enjoy being the person others rely on for organization and clarity, this could be a great fit.</p><p>Apply today or call our office at 563-359-3995 to connect with our team to learn more!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Act as the primary support contact for field technicians, providing timely updates and accurate details.</li><li>Coordinate schedules, assignments, and service requests to keep operations running efficiently.</li><li>Document and update service records, work orders, and project details with accuracy.</li><li>Ensure smooth communication between customers, technicians, and office staff.</li><li>Assist with additional administrative and coordination needs as required.</li></ul><p><strong><u>Why Robert Half?</u></strong></p><p>At Robert Half, we do more than connect you with a job—we partner with you to find the right fit. From flexible placements to long-term career growth, we’re here to support you every step of the way. When you work with us, you’ll have a team in your corner, ready to advocate for your success.</p>
<p>We are seeking an experienced <strong>Senior Marketing Specialist </strong>with 7+ years of experience for a fully remote position with our client on the East Coast. Must have experience in the insurance or financial services industries. Must be able to work East Coast hours. Must have experience with Salesforce, CRM platforms, Excel, and Tableau. Salary is up to 95K with some flex depending on experience and qualifications.</p><p><strong> </strong></p><p>The Senior Marketing Specialist develops member segmentation strategies, journey maps, and personalized experiences to drive engagement, growth, and retention. This role combines strategic thinking, creativity, data insights, and collaboration to deliver measurable marketing outcomes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and execute marketing initiatives driven by business goals, segmentation strategies, and market trends.</li><li>Design personalized segmentation strategies, including account-based marketing, to enhance engagement and growth.</li><li>Collaborate with sales and member relations teams to align on priorities, goals, and execution.</li><li>Partner with digital, events, and content teams to ensure strategy alignment and maximize program effectiveness.</li><li>Track and analyze metrics to assess campaign effectiveness, optimize performance, and generate actionable insights.</li><li>Support sales teams with insights, campaign strategies, and marketing collateral.</li><li>Manage budgets and operational activities for segment-specific marketing programs.</li><li>Conduct market analysis to inform and refine marketing strategies.</li></ul>
We are offering an exciting opportunity for a Product Support Specialist in the Internet Service Provider industry, based in Atlanta, Georgia. The role involves the development and execution of an integrated omnichannel strategy, collaboration with various teams, and the use of data analytics to improve service delivery. <br><br>Responsibilities:<br><br>• Implement and manage a comprehensive strategy to unify customer interactions across various platforms such as phone, email, chat, social media, and self-service options.<br>• Collaborate with the customer service, marketing, technology, and sales teams to ensure the omnichannel strategy aligns with the organization's objectives.<br>• Utilize data analytics to monitor customer behavior and feedback, identifying opportunities for service improvement and personalizing customer experiences across all channels.<br>• Incorporate AI and automation tools such as chatbots, voicebots, and automated workflows to enhance efficiency and align with customer service goals.<br>• Advocate for a customer-first approach, designing every touchpoint to meet client needs and expectations while maintaining brand consistency.<br>• Streamline internal workflows, systems, and processes to reduce redundancy, increase cost-efficiency, and eliminate manual work in the omnichannel operations environment.<br>• Oversee budget and resources for omnichannel operations, ensuring efficient use of resources to meet business goals.<br>• Provide guidance and mentorship to team members, promoting their detail-oriented development and alignment with team and company objectives.<br>• Carry out other related duties as needed.
<p>We have partnered with a premier client on their search for a Cost Accountant with proven manufacturing accounting expertise. In this role, you will review and control costs related to inventory, provide financial analysis, perform product manufacturing analysis, report on daily inventory, oversee the billing process, create and implement standard costs, perform audits, manage and update costs estimates, assist with client invoicing, follow-up on collection efforts, and research and resolve invoicing or billing discrepancies. The successful candidate will have proven product cost experience, strong problem-solving skills, and excellent time management skills.</p><p><br></p><p>What you get to do everyday</p><p>· Create annual standard cost updates</p><p>· Inventory Analysis</p><p>· Analyze pricing of goods and services</p><p>· Account Reconciliation</p><p>· Perform profit analysis</p><p>· Generating financial reports and statements</p><p>· Calculate labor rates for goods </p><p>· Manage product cost and margin forecast</p><p>· Assist with month end close</p><p>· Implementing process improvements where needed</p><p>· Ensure compliance with internal policies and procedures</p>
We are looking for a skilled Help Desk Analyst to join our team in Palm Desert, California, on a contract basis. This role is ideal for a tech-savvy individual with a strong background in troubleshooting and technical support. You will play a key part in ensuring smooth operations by resolving technical issues and providing exceptional service.<br><br>Responsibilities:<br>• Respond promptly to incoming service desk tickets, diagnosing and resolving technical issues efficiently.<br>• Provide support and troubleshooting assistance for Microsoft Windows environments, including Windows 10.<br>• Manage user accounts and permissions through Active Directory, ensuring security protocols are adhered to.<br>• Collaborate with team members to identify and implement solutions for recurring technical problems.<br>• Maintain detailed records of all support interactions, documenting resolutions and escalating complex issues when necessary.<br>• Assist with basic hardware and software installations and configurations.<br>• Educate users on best practices and preventive measures to minimize technical disruptions.<br>• Ensure timely communication with users about issue status and resolution timelines.<br>• Test and confirm the functionality of systems after troubleshooting to ensure seamless performance.
<p>Stable client located in the Wilmington Delaware area is looking to staff a full-time Bookkeeper with proven payroll and problem-solving skills. In this Bookkeeper role, you will assist with accounts receivable/payable, bank account reconciliation, journal entries, vendor management, payroll processing, compliance, administrative tasks, account analysis, general ledger, and other accounting projects as needed. The ideal individual will have strong understanding of accounting principles and procedures, excellent organizational skills and a keen attention to detail.</p><p><br></p><p>Major Responsibilities </p><p>· Enter and process accounts payable/receivable </p><p>· Maintain general ledger</p><p>· Perform bank reconciliations</p><p>· Drafting internal and external documents</p><p>· Assist with payroll compliance/deductions</p><p>· Maintain internal file/record keeping system</p><p>· Post journal entries</p><p>· Ensure compliance with local, state, and federal regulations</p><p>· Spreadsheet Maintenance</p><p>· Light office support</p>
We are looking for a detail-oriented and proactive Customer Service Representative-Funding (Tier II) to join our team in West Henrietta, New York. This role involves supporting accounts receivable processes, ensuring timely and accurate reporting, and delivering exceptional customer service. As part of a long-term contract position, you will play a key role in maintaining financial accuracy and fostering positive client relationships.<br><br>Responsibilities:<br>• Accurately enter data for invoiced purchases and prepare weekly accounts receivable packets, including reserve analysis.<br>• Monitor and analyze invoice activity to identify discrepancies or potential risks.<br>• Compile and share detailed reports with senior management, ensuring clarity and timeliness.<br>• Collaborate with customers and team members to meet satisfaction goals while adhering to company objectives.<br>• Manage and transmit accounting and payment reports, such as wires, aging reports, and subsidiary financial documents.<br>• Address customer inquiries promptly and professionally to maintain trust and satisfaction.<br>• Offer insights to management by analyzing client activity and providing feedback based on sound business principles.<br>• Ensure all tasks are completed in a timely, organized, and efficient manner to support company policies.<br>• Participate in occasional travel for required training and maintain a strong understanding of company dynamics.<br>• Uphold teamwork and contribute to a positive work environment through effective communication and collaboration.
We are looking for a detail-oriented Full Charge Bookkeeper to join our team in Middletown, Pennsylvania. In this role, you will oversee a variety of financial operations, including payroll, benefits management, accounts payable, and general ledger maintenance. Your contributions will play a critical role in ensuring accurate financial reporting and the smooth operation of our accounting functions.<br><br>Responsibilities:<br>• Supervise and support utility billing and customer service staff, ensuring accurate billing, adjustments, and account management.<br>• Oversee payroll processes, including reviewing timecards, maintaining accurate employee records, and ensuring compliance with collective bargaining agreements.<br>• Manage employee benefits programs, coordinating health and pension benefits, tracking expenses, and ensuring regulatory compliance.<br>• Reconcile bank accounts, prepare journal entries, and maintain accurate financial records for accounts payable and accounts receivable.<br>• Assist in budget preparation and monitoring, creating financial reports and supporting documentation for audits.<br>• Review and process accounts payable, ensuring compliance with organizational policies and resolving vendor inquiries.<br>• Maintain accurate coding for non-utility payments and oversee monetary transfers, account closures, and fiscal year-end processes.<br>• Collaborate with auditors, staying informed of regulatory changes, and ensuring accurate reporting for tax compliance.<br>• Address customer service concerns related to utilities, including approving shut-offs and resolving account issues.<br>• Provide support to the Financial Director in managing financial operations and ensuring efficient processing of financial data.
<p>We are looking for a dedicated and organized Administrative Assistant to join our client during their busy season. This long term contact position with potential to hire offers an excellent opportunity to contribute to a detail-oriented and client-focused environment, supporting various administrative and receptionist tasks. The ideal candidate will excel at multitasking, maintaining an efficient workflow, and delivering exceptional customer service. Responsibilities:</p><ul><li>Welcome clients and visitors with a detail-oriented and friendly demeanor, ensuring a positive first impression.</li><li>Answer incoming calls, direct them to the appropriate team members, and respond to inquiries promptly.</li><li>Manage mail and packages, including sorting, distributing, and coordinating outgoing shipments.</li><li>Provide administrative support by scheduling meetings, maintaining calendars, and preparing documentation.</li><li>Create reports, correspondence, and presentations as needed for management or team use.</li><li>Monitor office supplies and coordinate orders to maintain adequate inventory levels.</li><li>Organize and maintain both electronic and physical filing systems for easy access and retrieval.</li><li>Collaborate with team members to address client requests and ensure smooth communication.</li><li>Handle sensitive and confidential information with discretion and professionalism.</li><li>Assist with special projects and initiatives as assigned by firm leadership.</li></ul>
We are looking for an experienced IT Support Analyst to join our team in Savannah, Georgia. This Contract-to-Permanent position offers the opportunity to provide advanced technical assistance and ensure the smooth functioning of IT systems. As a key member of the team, you will handle escalated issues while delivering exceptional service to users and clients.<br><br>Responsibilities:<br>• Troubleshoot and resolve escalated technical issues from Tier 1 support, ensuring timely solutions.<br>• Perform in-depth diagnostics and repair of hardware, software, and network problems.<br>• Configure, install, and upgrade operating systems, software applications, and hardware components.<br>• Monitor system performance, implement updates, and apply security patches to maintain stability.<br>• Support and manage IT infrastructure, including servers, workstations, and network devices.<br>• Assist with the deployment and management of cloud-based backup services and solutions.<br>• Document IT processes, configurations, and support activities for future reference.<br>• Collaborate with IT teams and departments to ensure efficient service delivery.<br>• Provide clear communication and excellent customer service to build strong client relationships.
<p>Robert Half is seeking a Senior ServiceNow Transformation Consultant to lead a major Customer Support modernization initiative for a global enterprise. This Senior ServiceNow Transformation Consultantis a high-impact, strategic role focused on helping the organization migrate from Salesforce Service Cloud to ServiceNow Customer Service Management (CSM) — not as a lift-and-shift, but as a full-scale transformation of global support operations.</p><p>The selected Senior ServiceNow Transformation consultant will bring a fresh, expert perspective on process design, ITIL alignment, and industry best practices. You’ll serve as a trusted advisor to leadership — ensuring the ServiceNow platform, processes, and operating model enable scalability, efficiency, and an exceptional customer experience across a complex, security-focused B2B environment. This Senior ServiceNow Transformation Consultant role is a fully remote role for about 3-6 months. </p><p><br></p><p>Key Responsibilities for Senior ServiceNow Transformation Consultant</p><ul><li>Lead a comprehensive assessment of existing global support processes, identifying inefficiencies and improvement opportunities.</li><li>Partner with cross-functional stakeholders to reimagine customer support workflows, ensuring alignment with ITIL and industry standards.</li><li>Provide strategic guidance during the migration from Salesforce Service Cloud to ServiceNow CSM, advising on functionality gaps and recommending best-practice solutions.</li><li>Evaluate and challenge proposed designs to ensure platform build aligns with transformation goals, scalability, and operational excellence.</li><li>Define and track key performance indicators (KPIs) and develop frameworks for measuring adoption, performance, and ROI.</li><li>Advise on opportunities to leverage AI, automation, and analytics to enhance case management, routing, and self-service capabilities.</li><li>Collaborate with business analysts, architects, and implementation partners to ensure process intent translates effectively into system configuration.</li><li>Deliver benchmarking and maturity assessments, comparing operations to leading B2B support organizations.</li></ul>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in managing client invoicing and ensuring timely payment collection. This is an excellent opportunity to contribute to a fast-paced and collaborative environment.<br><br>Responsibilities:<br>• Generate accurate client invoices for completed projects and services.<br>• Monitor outstanding balances and follow up with clients to ensure timely payments.<br>• Maintain detailed records of all billing and collection activities.<br>• Apply payments to appropriate accounts in a precise and efficient manner.<br>• Identify and resolve discrepancies in client accounts, collaborating with relevant teams as needed.<br>• Prepare regular reports on accounts receivable status for management review.<br>• Support month-end closing activities by reconciling accounts receivable records.<br>• Ensure compliance with company policies and accounting standards in all billing and collection processes.<br>• Communicate professionally with clients to address inquiries and disputes.
<p>We are looking for a diligent and detail-oriented Bookkeeper/Administrator to join our team in Louisville, Kentucky. In this role, you will manage essential accounting tasks, including accounts payable and receivable, bank reconciliations, and general ledger reconciliations. This position also involves administrative support and client management, making it ideal for someone who thrives in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Perform accounts payable (AP) and accounts receivable (AR) tasks with accuracy and efficiency.</p><p>• Reconcile bank accounts, cash balances, and general ledger entries to ensure financial accuracy.</p><p>• Prepare and post journal entries while maintaining organized financial records.</p><p>• Utilize QuickBooks and Excel tools, such as pivot tables and VLOOKUPs, to streamline accounting processes.</p><p>• Respond to customer inquiries and provide exceptional service to maintain strong client relationships.</p><p>• Support administrative tasks, including maintaining client records and assisting with office operations.</p><p>• Collaborate with team members to ensure compliance with accounting standards and procedures.</p><p>• Identify and resolve discrepancies in financial data through thorough analysis.</p><p>• Generate financial reports as required to support business operations.</p><p><br></p><p>Benefits:</p><ul><li>Health, Dental, Vison- 100% covered for employee </li><li>Life and Disability employer paid</li><li>Parental Leave</li><li>Bereavement Leave</li><li>PTO- 13 days </li><li>Retirement - Simple IRA Plan - 3% match</li></ul><p><br></p>
<p>We are in search of an Accounts Payable Supervisor/Manager to join our clients team. This role primarily involves overseeing the full cycle of accounts payable, including invoice processing and check printing, and leading the day-to-day operations of the accounts payable department. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the complete accounts payable cycle that includes two-way and three-way matching of invoices</p><p>• Manage the day-to-day operations of the Accounts Payable Department, ensuring accurate and timely completion of tasks</p><p>• Allocate tasks to the Accounts Payable Team and ensure their accurate and timely completion</p><p>• Manage vendor assignments and team member workloads</p><p>• Conduct audits on vendor information, including statements, payment terms, tax information, and other data</p><p>• Prepare weekly cash requirements reports</p><p>• Collaborate with internal team members to resolve billing errors</p><p>• Ensure timely processing of discounts, sales and use taxes, and freight charges</p><p>• Post accounts payable journals and reconcile accounts payable aging to the general ledger</p><p>• Oversee period-end accruals and audit entries to ensure all invoices are accounted for and expenses are recorded promptly</p><p>• Foster a culture of continuous improvement by identifying and implementing process enhancements</p><p>• Review and approve team timecards, schedules, and time off requests</p><p>• Prepare and submit detailed explanations for all accounts payable audit materials</p><p>• Perform other duties as assigned.</p>
