<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
We are looking for a skilled Database Analyst to join our team on a contract basis in Vista, California. In this role, you will play a key part in managing, analyzing, and reporting healthcare data while supporting technical and application needs across various locations. This position requires advanced expertise in database technologies and a strong commitment to delivering timely and detail-oriented solutions.<br><br>Responsibilities:<br>• Export and manage database content using advanced tools and processes, ensuring data accuracy and reliability.<br>• Provide technical and application support to multiple locations, addressing issues promptly and with attention to detail.<br>• Collaborate with teams to identify data requirements and create detailed report specifications.<br>• Prepare statistical and narrative reports, as well as visual data presentations, for internal and external stakeholders.<br>• Develop analytics and strategies based on healthcare data to drive informed decision-making.<br>• Analyze and interpret complex health plan data, identifying trends and translating them into actionable insights.<br>• Communicate user needs and requests effectively to management.<br>• Assist clinic and IT staff by resolving issues submitted via the IT Help Desk.<br>• Participate in development activities, including workshops and educational programs, to enhance skills.<br>• Ensure alignment with the organization's mission, vision, and values through your work.
<p>We are seeking a detail-oriented and technically skilled professional to join our client's team as a Database Analyst. In this role, you will play a key part in supporting clinical and provider units by leading the end-to-end report generation process—including requirements analysis, development, and deployment—with a primary focus on exporting and managing databases using SQL.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the full report generation process, emphasizing analysis, development, documentation, and deployment—with a strong focus on exporting databases using SQL.</li><li>Provide technical and application support for all locations, including managing and exporting databases via SQL for reporting and analytics.</li><li>Generate and compile reports by exporting and manipulating data with SQL Server tools and platforms like Power BI and Crystal Reports.</li><li>Collaborate with stakeholders to define data requirements, ensuring accurate SQL database exports and data extraction for statistical, narrative, and graphical reporting.</li><li>Troubleshoot database export issues and support users via the IT Help Desk, continuously improving processes and maintaining organizational standards.</li></ul>
<p>We are looking for a dedicated Risk Analyst to join our team in El Monte, California, as part of a long-term contract position within the financial services industry. This role is crucial in developing and implementing fraud risk management frameworks and methodologies to safeguard the organization against financial losses due to fraudulent activities. The successful candidate will play a pivotal role in overseeing fraud detection tools, collaborating across departments, and ensuring adherence to industry standards and regulatory requirements.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement a comprehensive fraud risk management framework, including preventive and detective controls.</p><p>• Conduct regular risk assessments to identify, evaluate, and mitigate internal and external fraud risks.</p><p>•Collaborate with Enterprise Risk Management, Compliance, First Line business unit management and Business Risk & Control Officers (BRCs) in performing periodic Risk and Control Self Assessments (RCSA) specific to internal and external fraud, associated with both new and existing activities, products, or services.</p><p>• Oversee the deployment and management of fraud detection tools to ensure operational efficiency and effectiveness.</p><p>• Lead investigations into fraud incidents, identifying root causes and recommending corrective actions.</p><p>• Monitor fraud warning reports and ensure timely responses to suspicious activities flagged for review.</p><p>• Coordinate the preparation of Suspicious Activity Reports (SARs) in compliance with regulatory requirements.</p><p>• Maintain relationships with law enforcement, regulatory bodies, and industry resources to stay informed about fraud trends and best practices.</p><p>• Develop and monitor performance metrics such as Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to track fraud risk and trends.</p><p>• Facilitate training sessions for internal stakeholders to promote awareness and accountability in fraud risk management.</p>
We are looking for a skilled PC Technician to join our team in Irvine, California, on a long-term contract basis. In this role, you will play a vital part in providing on-site technical support to our valued clients, ensuring their systems operate smoothly and efficiently. As a key representative of our organization, you will be responsible for delivering excellent customer service and building trusted relationships.<br><br>Responsibilities:<br>• Provide on-site technical support to clients, addressing both scheduled and on-demand service requests.<br>• Analyze and resolve technical issues by identifying root causes and implementing effective solutions.<br>• Perform tasks such as password retrieval, patch deployment, and remediation of system alerts.<br>• Collaborate with clients to understand their needs and deliver personalized IT solutions.<br>• Ensure compliance with security standards, policies, and ethical business practices.<br>• Utilize critical thinking to evaluate and troubleshoot problems, proposing tested solutions.<br>• Maintain detailed documentation of all service activities for future reference and efficiency.<br>• Conduct backup remediation and infrastructure-related problem analysis to prevent outages.<br>• Escalate unresolved issues promptly to appropriate teams while maintaining excellent service standards.<br>• Continuously review and improve troubleshooting methods to enhance service delivery.
We are looking for a skilled PC Technician to join our team on a contract basis in Commerce, California. This role involves evaluating and testing electronic equipment, identifying resale potential, and ensuring functionality according to industry standards. The ideal candidate will have hands-on experience with audio/video equipment, a solid understanding of signal paths, and the ability to work effectively in a warehouse environment.<br><br>Responsibilities:<br>• Sort and process electronic items and commodities to identify those with potential resale value.<br>• Assess the resale potential of electronics, including whole units and individual components, using established methods.<br>• Conduct thorough testing and verification of electronic functionality while adhering to R2 standards.<br>• Handle and evaluate audio/video equipment such as soundboards, speakers, lighting systems, turntables, and keyboards.<br>• Apply knowledge of audio/video signal paths and connectivity to ensure proper functionality.<br>• Perform PC technician duties, including troubleshooting, repairing, and maintaining computer systems.<br>• Lift and carry items weighing up to 50 pounds as part of warehouse operations.<br>• Operate effectively in a warehouse environment, ensuring safety and efficiency.<br>• Utilize technical expertise to work with a variety of computer hardware and operating systems, including Linux, Mac, and Windows.<br>• Assist with cable installation and system setup as needed.
<p><strong>***Please contact Valerie Nielsen for immediate consideration - please send copy of your resume and times to connect***</strong></p><p><br></p><p><strong>Job Title: Director of IT (Media & Entertainment / Post-Production)</strong></p><p><strong>Location:</strong> Century City, California - Hybrid — 3 days onsite (Tues/Wed/Thurs)</p><p><strong>Compensation:</strong> $175,000 – $250,000 base + bonus tied to ROI / operational savings</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a strategic, efficiency-driven <strong>Director of IT</strong> with deep experience in the <strong>Media & Entertainment</strong> industry—particularly in Trailer, Post-Production, or Creative Operations environments. This leader will be responsible for driving operational excellence, implementing scalable workflows, optimizing costs, and ensuring technology empowers both the creative and business sides of the organization.</p><p>The ideal candidate has a unique blend of <strong>technical expertise, financial acumen, and an understanding of creative workflows</strong>, with a proven track record of influencing teams, improving efficiency, and delivering measurable ROI.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the design, implementation, and optimization of technology systems that support post-production, trailer workflows, and creative operations.</li><li>Partner with Finance, Operations, and Creative stakeholders to streamline processes, reduce operational friction, and ensure technology aligns with business goals.</li><li>Drive change management initiatives—promoting new tools, workflows, and processes to improve efficiency across teams.</li><li>Collaborate closely with the Director of IT on <strong>AI integration</strong>, automation, and next-generation toolsets that enhance productivity and reduce costs.</li><li>Evaluate, select, and implement software and hardware that support media asset management, workflow orchestration, and post-production pipelines.</li><li>Maintain high service levels for all studio, creative, and production teams; ensure uptime, reliability, and workflow continuity.</li><li>Oversee IT budget, cost optimization initiatives, vendor management, and technology forecasting.</li><li>Implement KPIs and ROI metrics to track cost savings, workflow improvements, and operational efficiencies.</li><li>Lead and mentor IT staff; foster a collaborative, service-oriented, and results-driven culture.</li></ul>
<p>Are you ready to lead and own a global Salesforce ecosystem at the enterprise level? We’re searching for a seasoned Salesforce Platform & Integration Manager who can blend strategic vision with deep technical execution. This is a highly visible, onsite leadership role reporting directly to executive leadership, responsible for driving CRM transformation across a diverse business landscape—including Sales, Service, Marketing, Legal, Ops, and more.</p><p>This role is ideal for someone who thrives at the intersection of architecture, delivery leadership, stakeholder engagement, and hands-on platform ownership. If you’re passionate about advancing Salesforce maturity, scaling innovation, and ensuring enterprise systems work together seamlessly—you’ll feel right at home here.</p><p><br></p><p><strong>What You’ll Lead</strong></p><ul><li>Own the <strong>end-to-end Salesforce platform roadmap</strong>, ensuring every investment and enhancement drives measurable business value.</li><li>Serve as the <strong>global authority on Salesforce</strong>, defining governance, innovation pipelines, and executive reporting.</li><li>Translate enterprise strategy into scalable, secure, and modern Salesforce capabilities across multiple clouds.</li><li>Lead engagement with internal teams, integration partners, and contractors—ensuring alignment, accountability, and delivery excellence.</li><li>Build a frictionless, mature DevOps environment leveraging CI/CD, release governance, and quality standards.</li><li>Oversee cross-cloud architecture, API integration patterns, data models, and security/compliance frameworks across the enterprise.</li><li>Drive adoption and enablement with rich training programs, release change management, and performance dashboards.</li></ul><p><strong>Your Impact</strong></p><p>This role is pivotal in:</p><ul><li>Accelerating digital transformation</li><li>Raising CRM and data maturity across the organization</li><li>Strengthening integration between Salesforce and enterprise systems (ERP, MDM, Finance, and more)</li><li>Ensuring scalability, consistency, and transparency across global departments and regions</li></ul><p> </p><p><strong>Why This Role Matters</strong></p><p>This is not just a Salesforce admin job—it’s a strategic leadership position that forms the bridge between enterprise vision and real-world delivery. You will shape the CRM future of the organization, modernize global workflows, and empower teams to operate at a higher level of performance and scale.</p><p><br></p><p>For immediate consideration, direct message Reid Gormly on LinkedIn Today and Apply Now!</p>
<p><strong>Senior Technical Lead – Customer Data Platform (CDP)</strong></p><p><strong>Location:</strong> Torrance, CA</p><p><strong>Work Type:</strong> Onsite – 4 days per week</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Senior Technical Lead</strong> to define the technical strategy, architecture, and execution of our Customer Data Platform (CDP). This individual will lead the design and delivery of scalable, secure, and high-performing solutions that enable unified customer data management, advanced analytics, and personalized experiences. The role requires deep technical expertise, strong leadership, and a solid understanding of modern cloud technologies and data platforms.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the design, development, and deployment of a scalable, secure, and high-performance CDP SaaS product.</li><li>Architect solutions integrating various data sources, APIs, and third-party platforms.</li><li>Design, develop, and optimize complex SQL queries for data extraction, transformation, and analysis.</li><li>Build and maintain workflow pipelines using <strong>Digdag</strong>, integrating with platforms such as <strong>Treasure Data</strong>, <strong>AWS</strong>, or other cloud services.</li><li>Automate ETL processes and schedule tasks using Digdag’s YAML-based workflow definitions.</li><li>Implement data quality checks, logging, and alerting mechanisms within workflows.</li><li>Leverage AWS services (e.g., S3, Lambda, Athena) to enhance data processing and storage capabilities.</li><li>Ensure best practices in software engineering, including code reviews, testing, CI/CD, and documentation.</li><li>Oversee data privacy, security, and compliance initiatives (e.g., GDPR, CCPA).</li><li>Develop real-time and batch data processing systems.</li><li>Collaborate with cross-functional teams to translate business requirements into technical solutions.</li><li>Mentor and guide developers, fostering a culture of technical excellence and continuous improvement.</li><li>Troubleshoot complex technical issues and provide hands-on support as needed.</li><li>Monitor, troubleshoot, and optimize data workflows for performance, reliability, and cost-efficiency.</li></ul>
