Add your latest resume to match with open positions.

252 results for Client Service Representative jobs

Sr. Customer Service Representative

Ann Arbor, MI
onsite
Temporary to Hire
23 - 26 USD / Hourly
We are searching for a full-time a Sr. Customer Care Specialist, in Ann Abor MI. Must excel at communicating effectively and have a passion for providing exceptional customer service. In this role, you will function as the hub of operations - supporting Sales, Warehouse, Customer Care, Quality and Finance functions. You will be managing the customer service process from start to finish. If you are a highly organized and thrive in a fast-paced environment, with commitment to service, working towards the seamless resolution of issues, then LET'S TALK. This role is onsite for the first 6 months and then hybrid. Pay up to $26/hr. Responsibilities: • Responsible for processing customer orders, setting up and monitoring accounts, and collaborating closely with the fulfillment team to ensure timely delivery to customers. • Exceptional internal and external customer service is a critical component of this role. Provide support to sales team, offering product information, generating sales quotes, dispatching demo and evaluation products to representatives and clients, and compiling sales metrics and reports. • Extensive email-based interactions; we seek candidates with exceptional written communication skills and a strong ability to follow through with customers. Proficiency in Excel is required. • Answer client questions in a timely manner specifically regarding product specifics, connecting with sales representatives, ordering, and receiving products. • Sales representatives are highly dependent on the Customer Specialist team. This team is responsible for sending samples to customers, remitting invoices, and taking payment. Must meet the following to be considered: • 1+ years of Senior level Customer support • 1+ years of experience requiring proficiency in CRM use, data entry, and high-volume phone management preferred • 2+ years of experience building relationships with external and internal clients in a professional setting. • Medical device experience preferred. • Ability to maintain professionalism and deliver high-quality customer service across various digital platforms • Strong technical proficiency and computer literacy required. • SAP and Electronic Data Interchange (EDI) experience preferred.
2026-07-28T00:00:00Z

Customer Service Representative - Monday - Friday

Bentonville, AR
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support employees with questions related to benefit programs in Bentonville, Arkansas. This Long-term Contract opportunity is well suited for someone who communicates clearly, handles confidential information with care, and can work effectively in a remote environment to start. In this role, you will assist with health, retirement, enrollment, and claims-related inquiries while delivering accurate guidance and a positive service experience. Responsibilities: • Respond to employee inquiries about health, retirement, enrollment, claims, and other benefit-related topics with accuracy and care. • Help individuals navigate online portals, internal systems, and available resources to complete benefits-related tasks. • Investigate questions thoroughly, resolve routine concerns independently, and escalate more complex issues to the appropriate support teams. • Record each customer interaction carefully and maintain complete, accurate documentation in the required systems. • Manage conversations efficiently while working across multiple platforms and applications at the same time. • Safeguard personal and benefits information by following confidentiality and data privacy standards. • Participate fully in required training and apply new information quickly to deliver consistent service. • Maintain a dependable remote work setup and remain engaged, available, and attentive throughout scheduled hours.
2026-08-07T00:00:00Z

Customer Success Specialist

Raleigh, NC
onsite
Temporary to Hire
31.35 - 36.3 USD / Hourly
We are looking for a Customer Success Specialist to support customer programs and keep orders, production activity, and deliveries aligned with business commitments in Raleigh, North Carolina. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced utilities and infrastructure environment and enjoys working across operations, logistics, and customer-facing teams. In this role, you will help ensure a smooth customer experience by tracking order execution, communicating updates, and coordinating solutions when issues arise. Responsibilities: • Oversee customer program activity by aligning order timelines with production capacity, inventory availability, and delivery schedules. • Review forecasts, purchase orders, shipment progress, and stock levels to help maintain reliable fulfillment and on-time performance. • Serve as a central point of contact for customers and internal teams by sharing status updates, managing expectations, and addressing service concerns. • Maintain accurate order, inventory, and delivery information within Microsoft Dynamics 365 and related business systems. • Work closely with manufacturing, supply chain, logistics, and operations partners to resolve exceptions and keep commitments on track. • Identify recurring service or process issues, recommend practical improvements, and support corrective actions that strengthen customer satisfaction. • Prepare operational reports, monitor performance indicators, and provide administrative coordination to support daily program execution.
2026-07-15T00:00:00Z

Customer Success Specialist

Chula Vista, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
Robert Half is seeking a proactive and customer-focused Customer Success Specialist to support client relationships, drive satisfaction, and promote long-term account success. This role is responsible for onboarding customers, addressing questions and concerns, monitoring account activity, and helping ensure clients receive maximum value from products or services. The ideal candidate is a strong communicator, solution-oriented, and committed to delivering an exceptional customer experience. Key Responsibilities:<ul><li>Serve as a primary point of contact for customer accounts and build positive client relationships</li><li>Support customer onboarding, training, and account setup activities</li><li>Respond to customer inquiries and resolve issues in a timely and professional manner</li><li>Monitor customer activity, identify needs, and proactively recommend solutions</li><li>Coordinate with internal departments to address service issues and support account success</li><li>Maintain accurate records of customer interactions, updates, and account activity</li><li>Assist with renewals, account changes, and customer retention efforts</li><li>Track customer feedback and help identify opportunities to improve the client experience</li><li>Prepare reports, usage summaries, and account updates as needed</li><li>Contribute to process improvements and customer success initiatives</li></ul>
2026-08-04T00:00:00Z

Customer Success Specialist

Reading, PA
onsite
Temporary / Contract
18 - 22 USD / Hourly
We're looking for a detail-oriented Customer Success Specialist to join a growing team! If you enjoy working with customers, processing orders, and keeping things organized, this could be a great opportunity to join a growing team! Responsibilities:<ul><li>Enter customer orders accurately into the system.</li><li>Review orders for pricing, quantities, and accuracy.</li><li>Track orders and provide updates to customers.</li><li>Resolve order issues and communicate with internal teams.</li><li>Maintain accurate records while supporting day-to-day customer needs.</li></ul>
2026-08-11T00:00:00Z

Customer Success Specialist

Wadsworth, OH
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Customer Success Specialist to support customers by answering inbound inquiries and providing clear updates on claim status. This Long-term Contract position is based in Ohio and is ideal for someone who enjoys delivering responsive service in a fast-paced environment. The person in this role will maintain accurate customer records, communicate clearly across phone and email, and help ensure each interaction is handled with care and efficiency. Responsibilities: • Respond to incoming calls from customers seeking information about the status of their insurance-related claims. • Provide timely, accurate updates while setting clear expectations and maintaining a helpful, detail-oriented tone. • Enter and revise customer and claim-related information in internal databases to keep records current. • Manage multiple browser windows and systems efficiently while assisting callers in real time. • Handle email communication with customers when follow-up or additional clarification is needed. • Document conversations thoroughly to support service continuity and accurate account history. • Escalate complex questions or unresolved issues to the appropriate team when necessary. • Contribute to a positive customer experience by addressing concerns with patience, accuracy, and attention to detail.
2026-08-11T00:00:00Z

Customer Success Specialist

San Diego, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
Our client is seeking a Customer Success Specialist to support client relationships, ensure customer satisfaction, and help drive retention through responsive service and proactive communication. This role is ideal for a customer-focused professional who enjoys building relationships, solving problems, and helping clients maximize the value of products or services. Key Responsibilities:<ul><li>Serve as a primary point of contact for customer accounts and provide timely, professional support</li><li>Build strong relationships with clients to understand their needs and ensure a positive customer experience</li><li>Respond to customer inquiries, resolve issues, and escalate more complex concerns as needed</li><li>Support onboarding activities and help customers navigate products, services, or internal processes</li><li>Monitor customer accounts, track follow-up items, and ensure timely resolution of service requests</li><li>Maintain accurate customer records, account notes, and activity updates in internal systems</li><li>Collaborate with internal teams such as sales, operations, and support to address customer needs</li><li>Identify opportunities to improve customer satisfaction, retention, and overall service delivery</li><li>Assist with reporting, account reviews, and special projects as assigned</li></ul>
2026-08-04T00:00:00Z

Customer Success Specialist

Birmingham, AL
onsite
Temporary / Contract
18 - 22 USD / Hourly
Job Summary Our client, a well-established financial institution in Birmingham, Alabama, is seeking a Customer Success Specialist with a strong call center-focused customer service background. This fully onsite role is ideal for a detail oriented who thrives in a high-volume phone environment, provides exceptional service, and can effectively support customers with account-related questions, service needs, and issue resolution. The Customer Success Specialist will serve as a primary point of contact for customers, handling inbound calls, delivering timely solutions, documenting interactions, and ensuring a positive customer experience. This is an excellent opportunity for someone who is detail-oriented, dependable, and comfortable working in a structured, fast-paced setting. Key Responsibilities Handle a high volume of inbound customer calls in a detail oriented, courteous, and efficient manner. Assist customers with account questions, service requests, general inquiries, and basic problem resolution. Provide accurate information regarding products, services, policies, and account activity. Document all customer interactions thoroughly and accurately in internal systems. Research and resolve customer concerns while escalating more complex issues as needed. Maintain a customer-first approach while meeting quality, productivity, and service expectations. Support retention and satisfaction efforts by building rapport and delivering consistent service. Ensure compliance with company policies, procedures, and confidentiality standards related to financial information. Collaborate with internal departments to support timely issue resolution and customer follow-up.
2026-08-04T00:00:00Z

Benefits Customer Service Representative

Edina, MN
onsite
Temporary / Contract
21 - 23 USD / Hourly
Position DescriptionWe are seeking a customer-focused professional to join a Benefits Administration team supporting members and employer groups with benefit-related inquiries. This role combines customer service, call center support, and administrative responsibilities while helping individuals navigate benefit plans, enrollment changes, account updates, and general benefit-related questions. The ideal candidate is a strong communicator who enjoys problem-solving, learning complex information, and delivering a high-quality customer experience in a fast-paced environment. Key Responsibilities<ul><li>Respond to inbound customer inquiries regarding benefits, enrollment, coverage, and account updates.</li><li>Assist customers with benefit-related questions, plan changes, and administrative requests.</li><li>Research and resolve customer concerns while providing accurate and timely information.</li><li>Document customer interactions and maintain accurate records within company systems.</li><li>Navigate multiple platforms and CRM systems to access and update account information.</li><li>Process benefit-related transactions and administrative requests.</li><li>Deliver exceptional customer service while handling sensitive or complex conversations.</li><li>Partner with team members to ensure service levels and customer satisfaction goals are met.</li><li>Adapt to changing processes, systems, and business needs during peak enrollment periods.</li></ul>
2026-08-03T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-07-13T00:00:00Z

Sales Service Representative

Newton, MA
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are in search of a Sales Service Representative to join our team in the retail industry, located in Newton, Massachusetts. In this role, you will be fundamental in facilitating customer satisfaction, resolving issues proactively, and bolstering the success of our sales team. Responsibilities: • Efficiently process customer orders using SAP software • Address inquiries about orders, product availability, and pricing • Organize shipments from domestic warehouses and international manufacturing plants • Maintain effective communication and thorough documentation within established deadlines • Facilitate the processing of invoices and assist customers with payment procedures • Provide support to Regional Sales Managers with contract management and yearly budget data • Monitor customer accounts and take appropriate action when necessary • Uphold detail oriented standards in customer service and contribute to a dynamic, fast-paced work environment • Utilize skills in Inbound Sales and Order Entry to enhance customer experience and team performance.
2026-08-11T00:00:00Z

Inside Sales and Customer Service Representative

Fremont, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a proactive Inside Sales and Customer Service Representative to support daily customer interactions and branch coordination in California. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys balancing customer service, order processing, and sales support in a fast-paced environment. The person in this role will help ensure accurate documentation, timely follow-up, and a high standard of service for customers and internal teams. Responsibilities: • Handle incoming customer questions, service requests, and order-related concerns through phone and email with professionalism and urgency. • Prepare and distribute sales and operational paperwork such as invoices, contracts, pick documents, packing records, and return-related forms. • Take ownership of customer concerns by addressing routine issues directly and escalating more complex situations to the appropriate team members for resolution. • Coordinate closely with branch staff, outside sales partners, and operational teams to keep communication clear and service activities on track. • Provide requested records, transaction details, and supporting documentation to customers and internal locations as needed. • Monitor open issues and follow up consistently with customers and internal departments until each matter is fully resolved. • Identify service problems or unusual conditions that may affect the customer experience and communicate them to leadership promptly. • Support branch operations with occasional after-hours response needs or facility opening and closing duties when required.
2026-08-05T00:00:00Z

Bilingual Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dedicated Bilingual Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a vital role in delivering exceptional service to customers by addressing their inquiries and concerns with professionalism and efficiency. This position requires fluency in Spanish and English to effectively communicate with a diverse client base. *Fully ONSITE and must be Bilingual in Spanish* Responsibilities:• Respond promptly and professionally to inbound customer inquiries via phone, ensuring customer satisfaction.• Handle both inbound and outbound calls to address customer needs and provide accurate information.• Assist customers in resolving issues, answering questions, and providing guidance on services offered.• Document customer interactions and maintain accurate records in the system.• Collaborate with team members to ensure seamless service delivery and problem resolution.• Identify and escalate complex issues to appropriate departments for further support.• Follow established protocols and procedures to maintain high-quality service standards.• Utilize bilingual skills to communicate effectively with Spanish-speaking customers.• Provide feedback to improve customer service processes and enhance the overall experience.
2026-08-05T00:00:00Z

Bilingual Customer Service Representative

Lorain, OH
onsite
Temporary to Hire
17.1 - 19 USD / Hourly
We are looking for a bilingual Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position with the potential to become permanent, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment. Responsibilities:• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.• Enter and update case or client information in internal systems with a high level of precision and attention to detail.• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.• Participate in training activities and follow established procedures to support consistent service delivery across the office.
2026-08-11T00:00:00Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a compassionate Bilingual Customer Service Representative to join a mission-driven non-profit team in San Diego, California. This contract opportunity with potential for a permanent role is ideal for someone who values meaningful community impact and enjoys helping people access important services through a fast-paced call center environment. In this role, you will serve as a trusted first point of contact, providing clear guidance, thoughtful support, and accurate documentation for every interaction. The position offers the chance to build your customer service career while contributing to an organization focused on strengthening lives and communities. Responsibilities:• Handle incoming calls and messages with professionalism, identifying each caller’s needs and offering accurate information, support, or appropriate community referrals.• Record client conversations and service details in web-based platforms promptly and thoroughly to maintain reliable case information.• Stay informed about programs, eligibility guidelines, and available resources so you can provide current and helpful direction to clients.• Work closely with colleagues and partner teams to coordinate solutions and help resolve client concerns efficiently.• Deliver respectful, empathetic service across phone and digital channels while maintaining strong quality standards in every interaction.• Use call center and customer management tools to track inquiries, monitor follow-up needs, and support a smooth client experience.
2026-07-31T00:00:00Z

Bilingual Customer Service Representative

Nazareth, PA
onsite
Temporary / Contract
18 - 23 USD / Hourly
Robert Half is seeking a friendly, customer-focused Bilingual Customer Service Representative (English/Spanish) for a growing organization in the Lehigh Valley area. This individual will serve as the first point of contact for customers, providing exceptional service while assisting with inquiries, resolving concerns, and ensuring a positive customer experience. Responsibilities<ul><li>Respond to incoming customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist Spanish-speaking and English-speaking customers with professionalism and empathy</li><li>Research and resolve customer concerns in a timely manner</li><li>Document customer interactions and update records within company systems</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to ensure customer needs are met</li><li>Maintain a high level of customer satisfaction and service excellence</li></ul>
2026-08-05T00:00:00Z

Customer Service Rep/ Counter Sales

Odessa, TX
onsite
Temporary to Hire
18 - 24 USD / Hourly
We are looking for a customer-focused, detail-oriented team member to join our team as a Customer Service Rep/Counter Sales team member in Texas. This position supports daily front-counter operations by assisting customers, entering orders, handling payments, and helping maintain accurate inventory activity in a fast-paced environment. The ideal candidate brings strong attention to detail, a service-oriented mindset, and the ability to learn technical product information while providing dependable support to both customers and coworkers. Responsibilities: • Create and update customer sales orders with accuracy, ensuring order information is complete and ready for processing. • Support walk-in customers at the counter by identifying their needs and guiding them to appropriate products or solutions. • Suggest suitable tooling and related products based on customer applications and specifications. • Manage product returns carefully, confirming documentation and completing each transaction correctly. • Receive and post customer payments while reviewing paperwork for accuracy before final submission. • Process cash, credit, and debit transactions responsibly and balance customer-facing financial interactions with attention to detail. • Help keep the sales counter clean, organized, and welcoming to improve the overall customer experience. • Assist with stock replenishment, monitor item levels, and communicate low-inventory concerns to support inventory accuracy. • Contribute to team success by collaborating with coworkers, maintaining a positive attitude, and stepping in where needed. • Use basic math and data entry skills to calculate totals, provide correct change, and maintain reliable transaction records.
2026-08-11T00:00:00Z

Medical Customer Service

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Representative to support patients and healthcare staff by providing outstanding service in a fast-paced medical environment. This role is responsible for handling patient inquiries, scheduling appointments, verifying information, and ensuring a positive experience for every patient interaction. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer incoming calls and respond to patient questions in a professional and courteous manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient demographic and insurance information</li><li>Assist patients with intake forms, referrals, and general office procedures</li><li>Route calls and messages to appropriate clinical or administrative staff</li><li>Maintain accurate patient records in electronic medical record systems</li><li>Resolve patient concerns and escalate complex issues when needed</li><li>Support front desk and administrative operations as required</li><li>Follow HIPAA guidelines and maintain patient confidentiality at all times</li></ul>
2026-08-05T00:00:00Z

Insurance Service Representative

Shrewsbury, MA
onsite
Temporary to Hire
28 - 30 USD / Hourly
We are looking for a Insurance Service Representative to support existing and prospective clients with their insurance needs in a fast-paced, service-focused agency environment. This role is primarily in-office, with the opportunity for 1–2 remote days per week after training, based on staffing needs. This is a long term contract - contract to permanent position. The position will handle client service, quoting, endorsements, new business applications, policy reviews, remarkets, billing support, account rounding, and cross-selling. This is a great opportunity for someone with agency experience who enjoys building client relationships, delivering excellent service, and identifying coverage opportunities.
2026-08-10T00:00:00Z

Call Center Specialist

Charlotte, NC
onsite
Temporary / Contract
16.15 - 18.7 USD / Hourly
We are looking for a Call Center Specialist to support a busy student registration program for families seeking school placement assistance in Charlotte, North Carolina. This Contract position is ideal for someone who communicates clearly, stays composed in high-volume situations, and can provide helpful bilingual support when needed. The role is part-time with a flexible schedule, including weekday and Saturday coverage, and focuses on delivering responsive, solution-oriented service to callers throughout peak enrollment periods. Responsibilities: • Respond to a large volume of inbound calls from families seeking guidance on student registration and school placement steps. • Assist callers with registration-related questions, explain required information, and help them move forward in the enrollment process. • Provide bilingual assistance to support families who are more comfortable communicating in another language. • Document customer details accurately and capture unresolved issues for follow-up when additional support is needed. • Address upset or frustrated callers with professionalism, de-escalate concerns, and work toward practical resolutions. • Maintain strong responsiveness during peak business hours while managing call queues efficiently and courteously. • Continue conversations already in progress by reviewing prior notes and helping callers complete next steps without delay. • Escalate complex matters through the appropriate support channels or shared resources when a solution cannot be provided immediately.
2026-08-05T00:00:00Z

Call Center Specialist

Wescosville, PA
onsite
Temporary to Hire
18 - 21 USD / Hourly
Robert Half is partnering with a respected local financial organization to hire a Call Center Specialist. This is an excellent opportunity for a customer-focused professional who enjoys helping others, solving problems, and providing exceptional service in a fast-paced environment. The ideal candidate will have strong communication skills, the ability to multitask, and a passion for delivering a positive customer experience. Bilingual candidates are highly encouraged to apply. Responsibilities<ul><li>Answer a high volume of inbound customer calls professionally and efficiently</li><li>Assist customers with account inquiries, payment questions, and general service requests</li><li>Research and resolve customer concerns while ensuring accuracy and compliance</li><li>Document all customer interactions in the company's system</li><li>Provide clear explanations regarding products, services, and account information</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Meet established quality, productivity, and customer satisfaction goals</li><li>Maintain confidentiality of sensitive customer and financial information</li></ul>
2026-08-10T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Call Center Specialist to join a team in a Long-term Contract position. This role is ideal for someone who thrives in a high-volume customer service environment, communicates confidently with a wide range of contacts, and can balance speed with accuracy. The successful candidate will support customer account inquiries, coordinate with internal and external partners, and identify opportunities to strengthen the overall customer experience. Responsibilities: • Manage a large volume of incoming and outgoing calls while maintaining a detail-oriented, customer-focused approach. • Provide clear and accurate updates on account and enrollment activity to customers, clients, sales partners, and project teams as needed. • Serve as a point of contact between external partners and clients to help resolve billing concerns and discuss workable payment arrangements. • Address customer or vendor concerns by presenting alternative solutions and guiding conversations toward positive outcomes. • Navigate CRM platforms, customer service software, and other computer applications simultaneously to research issues and complete requests efficiently. • Support revenue growth by identifying appropriate opportunities to recommend additional products or services during customer interactions. • Route calls and escalations to the correct department or team member when specialized assistance is required. • Enter and update customer information with precision while listening actively, resolving problems, and maintaining service quality in a fast-paced setting. • Collaborate effectively with colleagues and leadership while taking on additional duties that align with operational needs.
2026-08-10T00:00:00Z

Call Center Specialist

Honolulu, HI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dependable Call Center Specialist to support logistics to customers in Honolulu, Hawaii. This Contract position is ideal for someone who enjoys helping business clients, managing shipment-related questions, and working closely with an onsite operations team in a fast-moving setting. The role offers paid training, a four-day work week after onboarding, and the opportunity to grow with a stable local organization. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Respond to incoming inquiries from business customers regarding item shipments, delivery timelines, and service-related concerns.• Make outbound calls as needed to provide shipment updates, confirm details, and resolve logistics questions promptly.• Enter and maintain shipment records with accuracy, ensuring information is complete and up to date in company systems.• Coordinate with the onsite operations staff to support daily logistical movement and keep customer communication aligned with shipment activity.• Manage multiple service requests at once while maintaining professionalism, attention to detail, and timely follow-through.• Support day-to-day call center and customer service activities in a high-volume environment focused on reliable logistics service.
2026-08-07T00:00:00Z

Call Center Specialist

Woodbridge, NJ
onsite
Temporary to Hire
15.8365 - 18.337 USD / Hourly
We are looking for a Call Center Specialist to join a busy team in New Jersey in a contract-to-permanent capacity. This role combines customer communication, order coordination, and accurate record management to support storage, shipping, and inventory activity. The ideal candidate is organized, responsive, and comfortable handling multiple requests while delivering a high level of service to customers and internal partners. Responsibilities: • Manage customer inquiries related to storage requests, shipment activity, inventory status, and order support through timely and clear communication. • Enter, update, and maintain inventory and shipping information in Excel and company systems with a high degree of accuracy. • Work closely with warehouse teams, carriers, dealers, and installers to help ensure pickups, deliveries, and related services stay on schedule. • Provide customers with shipment updates, tracking details, and status information throughout the order lifecycle. • Review incoming and outgoing inventory records to confirm item details are correct and warehouse documentation remains current. • Assist in arranging deliveries, returns, pickups, and storage coordination based on customer needs and operational timelines. • Address service issues involving transportation, inventory discrepancies, or fulfillment concerns by identifying practical solutions. • Prepare reports, shipping paperwork, and operational records that support day-to-day shipping and receiving activities.
2026-08-11T00:00:00Z

Bilingual Spanish Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
19 - 25 USD / Hourly
We are seeking a Bilingual Spanish Customer Service Representative to serve as a key point of contact for both English- and Spanish-speaking customers. This position will be responsible for providing exceptional customer service, answering questions, resolving concerns, processing requests, and ensuring customers receive clear and accurate information in their preferred language. The ideal candidate is fluent in Spanish and English, professional, patient, and comfortable communicating with a diverse customer base.Responsibilities<ul><li>Provide customer service and support to English- and Spanish-speaking customers by phone, email, and in person.</li><li>Communicate with Spanish-speaking customers to understand their needs, answer questions, and provide accurate information regarding products, services, accounts, or processes.</li><li>Translate or explain company information, policies, procedures, and documentation to Spanish-speaking customers as needed.</li><li>Respond to customer inquiries and concerns in a timely, professional, and courteous manner.</li><li>Troubleshoot customer issues and identify appropriate solutions while maintaining a positive customer experience.</li><li>Process customer requests, orders, payments, account updates, and other transactions accurately.</li><li>Enter and maintain customer information and service interactions in company databases or CRM systems.</li><li>Follow up with customers regarding outstanding questions, requests, or concerns.</li><li>Escalate complex issues to the appropriate department or supervisor when necessary.</li><li>Communicate customer needs and concerns to internal teams to help ensure timely resolution.</li><li>Maintain accurate documentation of customer interactions and transactions.</li><li>Handle a high volume of customer interactions while maintaining professionalism, accuracy, and attention to detail.</li><li>Maintain knowledge of company products, services, policies, and procedures to effectively assist customers.</li><li>Perform additional administrative and customer service responsibilities as assigned.</li></ul>
2026-08-04T00:00:00Z

7 9