We are seeking a contract Administrative Assistant that will manage a variety of administrative tasks to support our team in a fast-paced and dynamic environment. The ideal candidate is resourceful, detail-oriented, quick to learn, and thrives under pressure. Strong multitasking skills and detail oriented communication abilities are essential. Key Responsibilities: Client Interaction: Answer inbound calls, address general client inquiries, and ensure timely follow-ups on messages. Act as a knowledgeable first point of contact, providing accurate information or redirecting clients appropriately. Handle client callbacks to ensure resolution and client satisfaction. Administrative Support: Conduct thorough plan lookups and gather key data from various carrier systems to address inquiries effectively. Match clients with appropriate sales representatives based on their region, product interest, or needs. Document and relay client needs and questions to relevant team members. Maintain and update internal systems with accurate and current records. Task Management: Handle a high volume of inquiries with accuracy, efficiency, and exceptional attention to detail. Prioritize competing tasks and deadlines to ensure seamless business operations. Office Coordination: Assist with scheduling, preparing documents, and completing additional administrative duties as required. Desired Skills and Qualifications: Proven experience in an administrative support role. Strong ability to multitask, prioritize, and manage a dynamic workload. Exceptional written and verbal communication skills. Meticulous attention to detail and a high degree of accuracy in work. Resourceful, quick learner with the ability to thrive in a fast-paced business environment. Proficiency with common productivity tools (e.g., Microsoft Office Suite), and the ability to navigate carrier platforms or internal systems is a plus. Why You’ll Love This Role: An opportunity to gain hands-on experience in a dynamic, client-focused business environment. Work alongside a supportive and detail oriented team dedicated to delivering top-tier service. Strengthen your administrative and organizational skills during a critical season in our business operations.
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This long-term contract position offers the opportunity to work in a hybrid schedule and develop expertise in financial recovery processes, ensuring compliance and quality service delivery. The ideal candidate will play a key role in resolving returned items, supporting clients, and maintaining adherence to regulatory standards.<br><br>Responsibilities:<br>• Process and resolve bank-returned items with accuracy and efficiency, ensuring compliance with company guidelines.<br>• Deliver attentive customer service to both internal and external clients while minimizing risk exposure.<br>• Educate clients and branches on resolution procedures and alternative service options when required.<br>• Develop and maintain knowledge of company products, including Taxpay, Direct Deposit, Garnishments, 401(k), Workers’ Compensation, and other offerings.<br>• Research and address product and service issues reported by clients, ensuring timely and effective resolutions.<br>• Collaborate with mentors to manage daily payment and payroll hold reports, maintaining accuracy and preventing penalties.<br>• Evaluate client accounts to determine approved services and mitigate potential risks to the company.<br>• Participate in ongoing training to enhance skills and ensure adherence to regulatory standards, including the Fair Debt Collections Practices Act.<br>• Handle client objections effectively, aiming to recover lost revenue while adhering to established procedures.
<ul><li>Address and resolve complex customer inquiries and complaints quickly and professionally.</li><li>Serve as the primary point of contact for escalated issues and ensure timely resolutions.</li><li>Accurately document customer interactions, resolutions, and ongoing issues in the CRM system.</li><li>Generate detailed reports from customer data, presenting key insights to management when required.</li><li>Analyze customer feedback and identify recurring trends to suggest improvements to workflows, policies, and service strategies.</li><li>Monitor and optimize the effectiveness of customer service processes and tools.</li><li>Support team members by answering technical or procedural questions and acting as a resource in challenging situations.</li><li>Partner with other departments like Sales, Operations, and Product teams to align on customer needs and resolve complex cases.</li><li>Contribute to cross-departmental initiatives aimed at improving the customer experience.</li></ul>
We are looking for a dedicated Customer Experience Specialist to join our team in Cottage Grove, Minnesota. This Contract-to-permanent position offers an excellent opportunity to support customers through various stages of their service journey while contributing to team success and fostering growth. The role is designed to include hands-on training and gradual integration into advanced responsibilities.<br><br>Responsibilities:<br>• Provide exceptional support by managing inbound and outbound customer calls with attention to detail and efficiency.<br>• Create, document, and close service requests while ensuring accuracy and timeliness.<br>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding concerns.<br>• Schedule technician appointments and conduct virtual assessments to streamline service delivery.<br>• Adhere to quoting protocols and compliance guidelines to maintain service standards.<br>• Collaborate with team members to promote productivity, engagement, and cross-functional support.<br>• Log and document customer interactions to ensure comprehensive service records.<br>• Maintain awareness of service dashboards and cycle times to optimize efficiency.<br>• Participate in quality assurance processes and skill development opportunities to enhance capabilities.
<p>We are looking for a motivated and customer-focused <strong>Customer Experience Specialist</strong> to provide exceptional support to Independent Operators. In this long-term contract role, you will act as a key resource for resolving business-related issues while fostering trust and collaboration with stakeholders. This position is based in Emeryville, California, and offers an exciting opportunity to contribute to a dynamic and service-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve operator concerns across multiple channels with efficiency and professionalism.</p><p>• Partner with different teams to escalate complex issues and ensure timely resolutions.</p><p>• Provide tailored solutions to operators and follow up to ensure satisfaction.</p><p>• Build and maintain strong relationships with Independent Operators through transparent and responsive communication.</p><p>• Document case resolutions to identify trends and enhance future support processes.</p><p>• Advocate for operator needs by communicating feedback and reporting system bugs.</p><p>• Utilize customer service tools such as <strong>Zendesk </strong>and <strong>ServiceNow </strong>to manage inquiries and track progress.</p><p>• Assist operators with connectivity issues and deliver solutions for technical challenges.</p><p>• Ensure exceptional service delivery while adapting to flexible work schedules, including weekends.</p>
<ul><li>Respond promptly to customer inquiries via phone, email, chat, or in-person interactions.</li><li>Provide accurate information regarding products, services, policies, and procedures. </li><li>Handle complaints, troubleshoot issues, and follow up to ensure resolution.</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor, as needed.</li><li>Maintain detailed records of customer interactions, transactions, and feedback in the company database.</li><li>Work effectively with internal teams, such as sales, technical support, and operations, to deliver seamless service. </li></ul>
<p><strong>About the Firm</strong></p><p>Founded in 2012, the firm operates at the intersection of wealth strategy, portfolio management, family office services, and financial operations. Unlike traditional multi-family offices, this team builds deep, tailored relationships with a limited number of ultra-wealthy clients, offering direct investment access, proprietary after-tax planning, and operational infrastructure. The firm’s culture emphasizes collaboration, customization, and long-term impact.</p><p><br></p><p><strong>Position Overview</strong></p><p>The <strong>Client Services Associate</strong> will support all operational aspects of client service, including onboarding, investment reporting, and financial administration. This role sits between junior support staff and senior client-facing directors, offering a unique opportunity to grow into a leadership position while shaping internal processes and contributing to the firm’s continued scalability.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own the end-to-end client experience across onboarding, subscriptions/redemptions, money movements, and reporting.</li><li>Coordinate wires, funding requests, and operational workflows for family office clients.</li><li>Support philanthropic operations for client-run foundations.</li><li>Monitor and assist with tax-related workflows and liaise with external accountants.</li><li>Review and approve investment performance reports.</li><li>Maintain CRM systems and organize client documentation for intuitive team access.</li><li>Partner with senior client service leaders to execute strategic initiatives.</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p><strong>Jennifer Fukumae</strong> is partnering with an established multi-family office based in San Francisco is seeking a <strong>Client Associate</strong> to serve as a key relationship manager and trusted advisor to a select group of ultra-high-net-worth individuals and families. This firm is known for delivering white-glove service across wealth management, financial planning, lending strategy, and family office services.</p><p><br></p><p><strong>Client Associate – Multi Family Office</strong></p><p>📍 San Francisco (Steps from Montgomery BART) | Hybrid</p><p>💰 $100,000–$130,000 base (DOE) + Bonus</p><p><br></p><p><strong>About the Firm:</strong></p><ul><li>Headquartered in San Francisco with easy BART access</li><li>Serves a sophisticated UHNW client base with personalized, high-touch service</li><li>Known for long-standing client relationships, cross-functional collaboration, and a modern approach to wealth management</li><li>Emphasizes professional development, mentorship, and continuous improvement</li></ul><p> </p><p><strong>About the Role:</strong></p><p>The Client Associate will be the primary point of contact on assigned client relationships, partnering closely with firm leadership to execute custom strategies. You’ll lead client service initiatives, manage complex planning workflows, mentor junior team members, and collaborate across departments. This is a highly visible, client-facing role that requires both strategic thinking and operational excellence.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the day-to-day contact for a portfolio of UHNW clients</li><li>Execute requests promptly and with a high level of accuracy</li><li>Collaborate with firm leadership on bespoke planning and investment strategies</li><li>Serve as a guide and mentor to junior associates and analysts</li><li>Assist with advanced estate planning, philanthropic strategies, and tax-advantaged planning</li><li>Coordinate with clients’ extended teams (e.g., personal CFOs, attorneys, assistants)</li><li>Support new investment allocations, liquidity planning, and account structuring</li><li>Contribute to firm-wide initiatives and special projects</li></ul><p><br></p>
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. This contract-to-permanent role is crucial to ensuring long-term customer satisfaction and success by delivering outstanding service and personalized experiences. The ideal candidate will excel in a fast-paced environment, consistently meeting high performance standards while advocating for customer needs.<br><br>Responsibilities:<br>• Serve as a proactive customer success advocate, addressing inquiries and concerns with urgency and professionalism.<br>• Make at least 85 customer calls daily to meet performance targets and enhance customer engagement.<br>• Personalize customer interactions to minimize effort and ensure a seamless experience.<br>• Analyze and resolve customer issues independently, offering timely and effective solutions.<br>• Troubleshoot technical challenges using self-help tools and resources.<br>• Maintain strong knowledge of company products and services to provide accurate and helpful guidance.<br>• Collaborate with cross-functional teams to achieve one-call resolutions for customer inquiries.<br>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel for efficient communication and data management.<br>• Deliver elite experiences to customers by consistently exceeding expectations.
<p>Robert Half Contract Finance and Accounting team is looking for a dedicated and customer-focused Financial Services Representative to join a small credit union here in Reno, Nevada. In this Contract to permanent position, you will play a key role in building strong financial relationships with members while delivering exceptional service. If you thrive in a fast-paced, goal-oriented environment and have experience in financial services, this opportunity is ideal for you.</p><p><br></p><p>Responsibilities:</p><p>• Provide detail-oriented and courteous service to credit union members, ensuring their needs are met efficiently and accurately.</p><p>• Promote and sell credit union products and services, including insurance offerings, to meet monthly sales targets.</p><p>• Open new accounts and assist members with account maintenance, providing them with all necessary membership information.</p><p>• Process member transactions such as loan payments, share withdrawals, check requests, and line of credit advances.</p><p>• Maintain a thorough understanding of credit union loan policies and educate members about their options.</p><p>• Calculate loan terms, rates, and payment amounts, ensuring accuracy and adherence to lending guidelines.</p><p>• Monitor and maintain compliance with banking regulations, including the Bank Secrecy Act, Patriot Act, and other applicable programs.</p><p>• Participate in business development activities to support branch growth and team success.</p><p>• Handle member inquiries, complaints, and requests, resolving issues or directing them to the appropriate team member.</p><p>• Maintain accurate sales tracking reports and follow through on loan applications </p>
<p>Do you excel at delivering outstanding customer experiences and creating meaningful connections? Are you fluent in Spanish and English with a talent for problem-solving and fostering customer loyalty? Our client is seeking a Spanish Bilingual Customer Experience Specialist to provide exceptional service to a diverse customer base. This role blends communication, empathy, and efficiency, allowing you to support customers and contribute to the success of a mission-driven organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Deliver excellent service by answering inquiries, resolving issues, and offering solutions to customers via phone, email, and other communication platforms—both in Spanish and English.</li><li><strong>Problem-Solving:</strong> Actively listen to customer concerns and address them with empathy, patience, and efficiency while providing clear guidance.</li><li><strong>Bilingual Support:</strong> Serve as the primary contact for Spanish-speaking customers, ensuring cultural sensitivity and effective communication.</li><li><strong>Data Management:</strong> Maintain accurate records of customer interactions and resolutions using CRM systems.</li><li><strong>Feedback Collection:</strong> Capture customer feedback and identify trends to help improve processes and service delivery.</li><li><strong>Collaborative Communication:</strong> Partner with internal departments to escalate issues, streamline workflows, and align customer needs with company goals.</li><li><strong>Customer Retention:</strong> Build rapport with repeat customers, maintaining relationships that foster satisfaction and loyalty.</li><li><strong>Brand Representation:</strong> Uphold the organization’s mission, values, and reputation in your interactions with customers.</li></ul><p><br></p>
<p>Robert Half is recruiting for a <strong>Content Migration Strategist </strong>to join the HR Employee Experiences team at a leading global financial services organization. This role will focus on <strong>content migration</strong> from SharePoint to <strong>ServiceNow</strong>, along with auditing, refining, and creating digital content that improves employee self-service experiences. You’ll use your skills in <strong>UX</strong>, <strong>information architecture</strong>, and <strong>microcopy</strong> to make content clear, findable, and actionable for internal audiences, including employees and customer service representatives.</p><p><br></p><p>This is a <strong>high-volume, execution-focused role</strong> that requires strong attention to detail, the ability to work independently, and proven experience in content design within regulated industries.</p><p><br></p><p><strong>Content Strategist – HR Employee Experiences</strong></p><p><strong>Location:</strong> Newark, DE; Jersey City, NJ; or Columbus, OH (5 days onsite)</p><p><strong>Contract Duration:</strong> 1 year, with potential to extend or convert to full-time</p><p><strong>Hours:</strong> 40 hours/week</p><p><strong>Pay:</strong> $40-45/hour</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead the <strong>migration</strong> of HR content from SharePoint to <strong>ServiceNow</strong>, ensuring accuracy, consistency, and alignment with <strong>UX</strong> and <strong>information architecture</strong> best practices.</li><li>Perform a comprehensive <strong>content audit</strong> to identify outdated, redundant, or unclear information and recommend improvements.</li><li>Write, edit, and publish <strong>microcopy</strong> and long-form content that supports employee self-service, chatbot training, and search engine optimization for internal platforms.</li><li>Organize content logically within the <strong>information architecture</strong> to improve findability and navigation.</li><li>Collaborate with product subject matter experts to review, approve, and publish updated content.</li><li>Manage multiple content requests and projects simultaneously while meeting tight deadlines.</li><li>Maintain and refresh evergreen content on topics such as benefits, compensation, and career development.</li><li>Ensure all content meets brand guidelines, compliance requirements, and accessibility standards.</li></ul>
<p>Our client is seeking a dedicated Bilingual Customer Experience Specialist to provide top-tier service and support to a diverse range of customers. In this role, you will act as a key resource for resolving issues, answering inquiries, and ensuring customer satisfaction in multiple languages. You will collaborate across teams to deliver a seamless customer experience while addressing needs with efficiency and professionalism. The ideal candidate is fluent in both English and Spanish and excels at problem-solving, communication, and multitasking in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver exceptional customer service via phone, email, live chat, or other communication channels in (English and Spanish)</li><li>Respond to customer inquiries and resolve issues promptly with professionalism and empathy.</li><li>Communicate complex information effectively across different languages to ensure customer understanding.</li><li>Collaborate with internal teams to escalate and resolve customer concerns efficiently.</li><li>Document customer interactions within CRM systems and ensure accurate records are maintained.</li><li>Collect and analyze customer feedback to identify areas for service improvement.</li><li>Stay current on company product information, services, and policies to provide accurate guidance.</li></ul><p><br></p>
<p>The Call Center Specialist serves as the frontline representative for the company, handling inbound and outbound customer inquiries related to telecommunications products and services. This role is responsible for resolving issues, providing technical support, processing service requests, and ensuring a high level of customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in a high-volume call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, or chats from customers regarding billing, service plans, technical issues, and general inquiries.</li><li>Troubleshoot and resolve customer concerns related to mobile, internet, TV, and landline services.</li><li>Provide accurate product and service information, upsell or recommend upgrades as appropriate.</li><li>Escalate complex issues to Tier 2 support or technical departments when necessary.</li><li>Document all interactions in the customer relationship management (CRM) system.</li><li>Maintain a strong knowledge of company services, promotions, pricing plans, and policies.</li><li>Meet or exceed performance metrics, including call handling time, customer satisfaction, and resolution rate.</li><li>Follow all company procedures regarding data security, customer privacy, and compliance requirements.</li><li>Participate in regular training sessions to stay up to date on new products, system updates, and customer service best practices.</li></ul><p><br></p>
<p>Are you an excellent communicator with a drive to help others and solve problems? We are partnering with John Deere Financial in Johnston, Iowa to find their next Customer Account Specialist! You will be part of a team that helps customers find solutions while building long-term relationships. This opportunity perfect for strong communicators who are eager to learn and grow in a professional environment!</p><p><br></p><p>Reach out to our team at (563) 359-3995 for more information - Christin, Erin, and Lydia are great points of contact!</p><p><br></p><p>Position Details:</p><p>Location: Onsite – Johnston, IA</p><p>Schedule: Shifts scheduled between 6:55 AM – 6:05 PM to cover operating hours (7:00 AM – 6:00 PM)</p><p>Duration: 1-year contract with the potential for extension</p><p>Visa Sponsorship: Not available now or in the future</p><p><br></p><p>What You’ll Do:</p><p>As a Customer Account Specialist, you’ll support customers with delinquent accounts by identifying issues, educating them on solutions, and guiding them toward resolution—all while maintaining positive relationships.</p><p><br></p><p>Key Responsibilities:</p><p>- Communicate with customers via phone to resolve overdue accounts</p><p>- Negotiate payment plans within established policies</p><p>- Review account and payment history</p><p>- Update and verify customer information</p><p>- Assist with misapplied payments and escalate issues as needed</p><p>- Ensure compliance with federal/state regulations and company policies</p>
<p>We are looking for a dedicated Inside Sales Representative to join our Client team in McHenry, Illinois for a Warehouse Distribution Center. This role is integral to ensuring smooth communication between our operations and customers, while maintaining excellent service standards. The position focuses on building strong relationships with clients and supporting various operational and administrative tasks. </p><p><br></p><p>Compensation: $60k-$65k </p><p>Monday-Friday – Onsite</p><p>7:30am-4:00pm </p><p>Benefits: Medical, and Dental 10 days PTO, 10 paid holidays, 5 sick days</p><p><br></p><p>Responsibilities:</p><p>• Act as the key point of contact for customers, addressing their needs and ensuring satisfaction through effective communication.</p><p>• Develop and maintain long-term relationships with customers by fostering trust and open dialogue.</p><p>• Prepare and issue accurate quotations for new orders based on customer requests.</p><p>• Maintain and update trackers while leading review meetings to ensure operational efficiency.</p><p>• Process customer orders, place internal purchase requests, and monitor on-time delivery performance.</p><p>• Coordinate operations review meetings with customers to address concerns and improve service.</p><p>• Manage inventory levels to balance sufficient supply with the avoidance of excess stock.</p><p>• Schedule and oversee incoming shipments from international sourcing locations and outgoing shipments to customers.</p><p>• Participate in continuous improvement initiatives to enhance operational processes.</p><p>• Assist with warehouse duties</p>
<p>Our client is looking for a dedicated Operations Manager to oversee the daily activities of their small distribution center in Sugar Grove, Illinois. This role is essential for ensuring efficient workflows, managing teams, and maintaining high standards in shipping, receiving, and customer service. As a key member of the team, you will collaborate closely with leadership while driving operational success and fostering a productive work environment. This position is 100% on-site and offers a salary of $85,000 + a full, generous benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily operations of the distribution center, ensuring smooth workflows and optimal efficiency.</p><p>• Supervise and provide guidance to a team of customer service representatives, warehouse staff, and managers.</p><p>• Oversee inbound and outbound shipments, ensuring timely delivery to customers across the nation.</p><p>• Implement strategies to improve warehouse processes, focusing on safety, cost-effectiveness, and performance.</p><p>• Monitor inventory levels to guarantee accurate receiving, storage, and dispatch of products.</p><p>• Facilitate communication between warehouse staff, customer service teams, and senior leadership to ensure alignment.</p><p>• Ensure compliance with company policies, safety standards, and regulatory requirements within the facility.</p><p>• Track and analyze performance metrics related to shipping, delivery, inventory, and overall productivity.</p><p>• Lead recruitment, training, and development initiatives to build a motivated and efficient team.</p><p>• Address operational challenges and customer concerns with effective problem-solving and decision-making.</p>
We are looking for a dedicated Customer Relations Specialist to join our team in Boston, Massachusetts. In this role, you will provide exceptional support to customers, addressing their inquiries related to billing, payments, and mortgage servicing. This is a long-term contract position that offers an excellent opportunity to contribute to impactful work while enhancing your expertise in mortgage servicing and customer relations.<br><br>Responsibilities:<br>• Address customer inquiries by providing payment details, managing payment adjustments, and clarifying documentation and billing information.<br>• Collaborate with management to oversee third-party billing partners, ensuring accurate escrow analyses and billing data.<br>• Organize correspondence from applicants and provide timely responses to inquiries.<br>• Reach out to clients with delinquent accounts, investigate reasons for payment delays, and encourage timely payments.<br>• Present viable solutions to resolve arrearages, including appropriate use of capital reserve accounts.<br>• Refer clients to the Loss Mitigation Manager when necessary and work collaboratively to resolve complex issues.<br>• Utilize mortgage loan servicing systems, Encompass, and other automated tools to track tasks and generate timely reports.<br>• Maintain detailed records of all customer interactions, ensuring accurate documentation and easy tracking.<br>• Participate actively in team meetings and contribute to process improvement initiatives.<br>• Support additional administrative tasks, including backlog processing, as needed.
<p>The <em>Patient Access Representative</em> is essential in ensuring the smooth and accurate registration of all patient types. The <em>Patient Access Representative</em> gathers and verifies demographic and insurance information while providing exceptional customer service throughout the registration process. As a <em>Patient Access Representative</em>, you will contribute directly to patient satisfaction, operational efficiency, and regulatory compliance.</p><p><strong>Responsibilities:</strong></p><ul><li>Complete patient registration and admission processes in compliance with EMTALA regulations and organizational policies.</li><li>Accurately obtain and enter patient demographic, insurance, and eligibility information.</li><li>Collect and document co-pays, deductibles, and deposits from patients.</li><li>Obtain all required patient signatures on legal and registration-related documentation.</li><li>Scan all registration-related documents into the Electronic Document Management (EDM) system by the end of each shift.</li><li>Utilize verification tools such as HDX, payer websites, and Experian for insurance and demographic confirmation.</li><li>Prioritize registration tasks effectively during high-volume periods while maintaining service quality.</li><li>Collaborate with clinical and administrative staff by providing essential materials such as wristbands and facesheets in a timely manner.</li><li>Respond to notifications and crossovers from nursing staff in a prompt and accurate manner.</li><li>Distribute HIPAA-compliant Notices of Privacy Practices</li></ul>
We are looking for a compassionate and meticulous Call Center Specialist to join our team on a Contract to Permanent basis in Springfield, Vermont. In this role, you will serve as the first point of contact for individuals seeking assistance, helping them connect with vital resources and services. This position requires strong communication skills, the ability to handle sensitive situations with empathy, and a commitment to providing excellent support to clients.<br><br>Responsibilities:<br>• Respond to incoming calls and connect individuals to the appropriate programs or services.<br>• Assist clients with completing applications for housing, food, or fuel assistance.<br>• Communicate empathetically with individuals who may be in crisis or facing challenging circumstances.<br>• Accurately input and manage client data within internal systems.<br>• Collaborate with caseworkers and program staff to ensure timely and effective client support.<br>• Perform administrative tasks such as data entry, documentation, and follow-up communications.<br>• Maintain confidentiality and uphold the organization’s values of dignity and respect for all clients.<br>• Provide clear and precise communication while addressing client concerns and inquiries.
<p>We are looking for a Call Center Specialist to join our team in Las Vegas, Nevada. In this Contract-to-permanent position, you will play a critical role in delivering exceptional customer service to our clients. This role is ideal for someone with strong communication skills and the ability to work in a fast-paced, dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to customers by addressing inquiries, troubleshooting issues, processing orders, and offering technical solutions.</p><p>• Accurately document customer interactions and maintain up-to-date records in the system.</p><p>• Collaborate with team members to ensure timely and effective resolution of customer concerns.</p><p>• Participate in a rotating weekend schedule to ensure consistent customer support availability.</p><p>• Utilize customer service software and tools effectively to enhance the customer experience.</p><p>• Demonstrate a commitment to delivering superior service and maintaining an attentive and meticulous demeanor in all interactions.</p><p>• Follow company policies and procedures to achieve key performance metrics and uphold service standards.</p><p>• Attend and actively engage in the comprehensive training program to build skills and knowledge required for the role.</p><p>• Contribute to a positive team environment by sharing insights and supporting colleagues.</p><p>• Adapt to high-volume call center operations and handle multiple customer interactions efficiently.</p>
We are partnering with a local manufacturing company to permanent an on-site Sales Coordinator, working Monday through Friday from 8 AM to 5 PM. This role plays a key part in supporting sales representatives and distributors through routine communication and coordination tasks. Responsibilities include preparing materials for pre-sales outreach, organizing contact lists to help grow the sales pipeline, and conducting warm calls and follow-ups to engage leads and maintain strong relationships with distributors and end users. The Sales Coordinator will monitor shared inboxes, respond professionally to routine inquiries via email and phone, and escalate complex issues to senior staff when needed. Additional duties involve sending out timely sales-related reports to stakeholders, assisting with basic data entry and organization of customer and lead records in SAGE CRM, and supporting the preparation of machinery quotations by formatting and organizing relevant data. The role also includes collaborating with internal departments such as sales and logistics to assist with order processing tasks, and contributing to special projects aimed at improving sales processes.
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>Robert Half is representing a client in search of a Service Coordinator to join their property management division. The ideal candidate is dependable, detail-oriented, and a self-starter, with excellent customer service skills and the ability to collaboratively support the property management team. To learn more about this role, please call Melissa Tree at 808.452.0254. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer tenant service calls and dispatch service personnel as instructed by the Property Manager.</li><li>Organize, file, and maintain property-related documentation, such as Certificates of Insurance (COIs), lease agreements, and expense documents, in electronic storage systems.</li><li>Assist with property inspections and maintain follow-up records to address unresolved issues promptly.</li><li>Track tenant service requests, ensure completion, and monitor service response times.</li><li>Aid in budgeting and reforecasting by organizing vendor contracts, cost histories, and service-related logs.</li><li>Support capital improvement planning by updating project schedules and timelines.</li><li>Monitor recurring expenses, follow up on missing invoices, and track related activities.</li><li>Update and manage relevant databases, including mailing lists, tenant contacts, and client details.</li><li>Draft, distribute, and manage correspondence, reports, and other property-related documents.</li><li>Track critical property deadlines, such as tax filings, permits, and compliance testing (e.g., fire alarms, elevators).</li><li>Coordinate with vendors, utility providers, and tenants to address issues and maintain relationships.</li><li>Manage certificates of insurance and other key documents, including lease summaries.</li><li>Assist with rent collection, minor account discrepancies, and tenant relations.</li><li>Facilitate the bid process for contracted services.</li><li>Work on special projects under the direction of the Property Manager.</li><li>Liaise with building staff and contractors, such as janitorial, security, and landscaping service providers.</li><li>Calculate utility chargeback amounts based on sub-meter readings.</li><li>Compile and organize reports for distribution.</li><li>Handle other duties as assigned by the Property Manager.</li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented Inside Sales Representative to join our team in Oxnard, California. In this long-term contract position, you will play an integral role in supporting outside sales efforts, managing customer accounts, and ensuring smooth order processing. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional customer service.</p><p><br></p><p>Experience in the Manufacturing or similar industry is a HUGE PLUS!</p><p><br></p><p>Responsibilities:</p><p>• Accurately input customer sales orders into the system while ensuring timely processing.</p><p>• Prepare and deliver quotes based on customer inquiries and specifications.</p><p>• Collaborate with outside sales representatives to follow up on leads and convert them into successful sales.</p><p>• Maintain meticulous records of quotes, orders, and customer communications using Excel for tracking and organization.</p><p>• Build strong relationships with repeat customers by addressing their needs and ensuring satisfaction.</p><p>• Handle detailed product data, including extensive part numbers, with precision and attention to detail.</p><p>• Provide post-sales support to ensure smooth resolution of any issues or concerns.</p><p>• Assist with inbound and outbound sales activities to drive growth and meet company goals.</p><p>• Coordinate with internal teams to ensure seamless order fulfillment and customer satisfaction.</p>
