Add your latest resume to match with open positions.

217 results for Client Service Representative jobs

Director of Client Services

Lithonia, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry. Responsibilities:• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.• Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals.• Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership.• Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems.• Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery.• Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans.• Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion.• Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.
2026-04-29T00:00:00Z

Director of Client Services

Grand Rapids, MI
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
The Director of Client Services leads and scales the firm’s client service and operations function, transitioning it from an execution-heavy model to a system-driven, automation-enabled department. This role owns the end-to-end client operations experience, develops the operations team, and partners with leadership to deliver a technology-leveraged, team-based firm model.This is a leadership role accountable for results through people, process, and systems—not personal execution. While some tactical work will occur initially, the long-term focus is on strategy, team development, and operational scalability. Core ResponsibilitiesLeadership & Team Development<ul><li>Lead, coach, and grow the Client Operations team</li><li>Drive a client-first, service-focused team culture</li><li>Oversee hiring, onboarding, and performance management</li></ul>Process & Systems<ul><li>Own all operations processes, SOPs, and workflow optimization</li><li>Drive continuous improvement and operational scalability</li><li>Maintain a structured process and workflow library</li></ul>Compliance<ul><li>Lead operational compliance and serve as primary liaison with LPL</li><li>Ensure audit readiness and adherence to regulatory standards</li><li>Monitor, escalate, and mitigate compliance risks</li></ul>Strategic Partnerships<ul><li>Manage key vendor and partner relationships</li><li>Support succession planning and external partnerships</li><li>Represent operations in external and industry engagements</li></ul>Client Operations Oversight<ul><li>Ensure timely task execution, workflow accuracy, and service standards</li><li>Maintain high-quality, low-error client operations</li><li>Oversee transaction workflows, cash management, and activity tracking</li></ul>Client Experience<ul><li>Own and elevate the end-to-end client operations journey</li><li>Drive a “white-glove” service standard</li></ul>Technology & Automation<ul><li>Lead adoption of operations technology and AI tools</li><li>Identify and implement automation opportunities</li><li>Oversee training and change management initiatives</li></ul>Success Metrics (KPIs)Operational Performance<ul><li>≥90% adherence to operational standards</li><li>95%+ implementation of client action items within 90 days</li><li>Zero material compliance issues</li></ul>Team & Leadership<ul><li>100% voluntary retention of operations staff</li><li>Full SOP documentation across all processes within year one</li></ul>
2026-05-15T00:00:00Z

Director of Client Services

Atlanta, GA
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
We are working with a client who is looking to hire a Director of Print Production. This role owns service excellence, team performance, and client satisfaction while partnering closely with Sales and Leadership on strategy, delivery, and growth. What You’ll Do<ul><li>Lead and develop a team of client service managers and professionals</li><li>Drive service excellence, client satisfaction, and operational efficiency</li><li>Partner with Sales to support renewals, upsell, and new business initiatives</li><li>Oversee implementation and execution of products and services</li><li>Serve as senior escalation point and remove operational roadblocks</li><li>Manage capacity planning, staffing, workflows, and process improvement</li><li>Support client onboarding, business reviews, and new implementations</li><li>Own team performance, reporting, compliance, and succession planning</li></ul>
2026-05-20T00:00:00Z

Customer Excellence Associate

West Des Moines, IA
onsite
Temporary to Hire
21.5 - 22.5 USD / Hourly
A dynamic and growing insurance company in Urbandale is looking for contract to hire Customer Excellence Associate who can juggle customer needs, system navigation, and process accuracy—all without missing a beat. This is a great opportunity for someone who enjoys staying busy, learning quickly, and making an impact from day one. In This Role, You Will:<ul><li>Act as a go-to resource for customer inquiries related to new business</li><li>Deliver a high-quality customer experience through clear and timely communication</li><li>Maintain accurate customer records across multiple systems</li><li>Leverage CRM tools to manage daily workflow and follow-ups</li></ul> Ready to be part of a team where your work keeps business moving forward? Apply through our Robert Half website today or call 515.706.4974!
2026-05-19T00:00:00Z

Service Advisor

Bastrop, TX
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a customer-focused Service Advisor to support a busy automotive service team in Texas. This is a Contract position for someone who can guide customers through the service process, coordinate with technicians, and keep repair activity organized from arrival to completion. The ideal candidate communicates clearly, stays composed in a fast-moving environment, and helps create a positive service experience at every stage. Responsibilities: • Welcome customers, gather vehicle concerns, and document service needs with accuracy at the start of each visit. • Open, update, and finalize repair orders while following dealership procedures and maintaining complete records. • Suggest appropriate maintenance, warranty work, and repair services based on vehicle condition, mileage, and manufacturer recommendations. • Discuss findings, estimated costs, and expected turnaround times in a clear and thorough manner. • Work closely with service technicians to track diagnoses, confirm repair details, and support efficient job completion. • Keep customers informed on repair progress, delays, and next steps through timely follow-up communication. • Review completed services, final invoices, and related warranty or recall information before vehicle pickup. • Promote preventive maintenance options, dealership service programs, and current offers when they align with customer needs. • Maintain organized customer and vehicle information within the dealership management system, including system entries as needed.
2026-05-19T00:00:00Z

Sr. Client Service Associate

Framingham, MA
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
We are looking for a dedicated Senior Client Service Associate to join a boutique wealth management firm located in Framingham, Massachusetts. This role provides an excellent opportunity to gain diverse experience in client service, operational processes, compliance, and financial planning support. Ideal for professionals seeking to advance their career in the wealth management sector, this position offers a collaborative environment to grow and thrive.
2026-05-06T00:00:00Z

Service Coordinator Specialist

Lowell, MA
onsite
Temporary / Contract
23.75 - 26.5 USD / Hourly
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction. Responsibilities: • Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication. • Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details. • Update and re-estimate contracts to reflect current labor rates and service needs. • Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks. • Resolve customer issues and secure agreement before renewal deadlines. • Maintain an organized list of customers and track annual renewal dates. • Identify opportunities to expand services or cross-sell products based on customer needs. • Collaborate with internal teams to improve service delivery and address customer concerns. • Provide regular updates during sales meetings regarding the status of renewals. • Conduct in-person meetings with customers as required to strengthen relationships and address needs.
2026-05-08T00:00:00Z

IT Client Account Coordinator

Boston, MA
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an experienced IT Client Account Coordinator to join our team in Boston, Massachusetts. In this role, you will play a crucial part in managing schedules, coordinating projects, and ensuring seamless communication between clients and internal teams. The ideal candidate will bring strong organizational skills and a deep understanding of IT systems and tools. Previous MSP experience is highly preferred. This role is hybrid, onsite in Boston 3-4 days a week. Responsibilities:• Coordinate and manage calendars for Client Leads, Consultants, and Technical Account Managers to ensure efficient scheduling and resource allocation.• Utilize Microsoft 365 tools and platforms such as ConnectWise or Autotask to track and maintain project workflows.• Prepare and deliver detailed reports using standardized templates while ensuring accuracy and clarity.• Foster strong communication with clients to address inquiries, resolve issues, and maintain positive relationships.• Oversee project timelines and ensure all deliverables are met within agreed-upon deadlines.• Collaborate with internal teams to facilitate seamless project execution and client satisfaction.• Monitor and analyze project performance metrics to identify opportunities for improvement.• Support document coding and ensure proper handling of client-related documentation.• Maintain and update relevant systems to ensure all client information is accurate and up-to-date.
2026-05-12T00:00:00Z

Medical Office Representative

Santa Cruz, CA
onsite
Temporary / Contract
20 - 25 USD / Hourly
The Medical Office Representative supports daily front office operations in a busy outpatient setting. This role focuses on patient interaction, phone coverage, and accurate use of medical office systems.
2026-05-09T00:00:00Z

Client Service Associate - Beautiful Office on the Peninsula

Palo Alto, CA
onsite
Permanent / Full Time
85000 - 115000 USD / Yearly
If interested, please reach out to Jennifer Fukumae on LinkedIn for quickest consideration! Established wealth management firm serving high-net-worth and ultra-high-net-worth individuals, families, foundations, and endowments is seeking a Client Service Associate to join its growing team in the Peninsula/San Francisco area. This role offers exposure to sophisticated financial planning, investment management, and client relationship support within a collaborative environment. Responsibilities<ul><li>Support and maintain relationships with high-net-worth clients </li><li>Coordinate and execute new client onboarding </li><li>Partner with attorneys, accountants, and other client advisors </li><li>Assist with strategic planning initiatives including concentrated stock, estate planning, philanthropy, and 10b5-1 plans </li><li>Provide portfolio reporting, analytical, and relationship management support </li><li>Collaborate across teams to deliver a high-touch client experience </li></ul>
2026-05-16T00:00:00Z

Inside sales client support

Leominster, MA
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
We are looking for an Inside Sales Client Support specialist to join our team in Massachusetts. This position serves as a key connection point for customers, sales partners, and internal teams, helping ensure orders, quotes, and service requests are handled accurately and on time. The ideal candidate brings strong customer service experience in a business-to-business setting, excellent attention to detail, and the ability to manage multiple priorities while maintaining a high standard of communication. Responsibilities:• Manage day-to-day communication with customers, prospects, and sales representatives by responding to questions, resolving order-related concerns, and providing timely updates on service issues.• Enter purchase orders into the company system promptly, review submitted information for completeness, and escalate discrepancies that could delay processing.• Evaluate customer orders and related terms carefully to confirm requirements can be fulfilled before finalizing transactions, partnering with internal teams when clarification is needed.• Prepare and update quotations, sales orders, and order revisions while maintaining a high level of accuracy and responsiveness.• Maintain organized records of customer interactions, requests, and supporting documents in accordance with established document retention practices.• Coordinate delivery activity by creating shipment records, supporting order fulfillment, and notifying customers of schedule changes such as delays or early releases.• Work closely with sales representatives and pricing partners to support changes in volume, delivery commitments, rebate programs, and other account needs.• Contribute to on-time delivery performance by tracking order progress, addressing issues quickly, and helping align customer expectations with operational capabilities. **For immediate consideration, please call me directly. Eric Lebow 508-205-2127 **
2026-04-27T00:00:00Z

Associate HR Service Center Representative

Minneapolis, MN
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a detail-oriented and customer-focused HR Services Representative to join our team in Minneapolis, MN. This role is ideal for someone who enjoys supporting employees, resolving inquiries, and contributing to a positive HR experience across the organization.The HR Services Representative will serve as a key point of contact for HR-related questions and requests, providing timely and accurate support while ensuring a high level of customer service. The ideal candidate will have experience with Workday, a strong customer service background, and at least 1 year of HR experience. Key Responsibilities:<ul><li>Respond to employee and manager inquiries related to HR policies, procedures, benefits, and general employment matters</li><li>Provide exceptional customer service through phone, email, and internal HR support channels</li><li>Support HR transactions and maintain accurate employee records in Workday</li><li>Assist with onboarding, offboarding, and other employee lifecycle processes</li><li>Troubleshoot issues and escalate complex HR matters when needed</li><li>Ensure data accuracy, confidentiality, and compliance with company policies</li><li>Partner with internal teams to deliver a seamless HR support experience</li><li>Contribute to process improvements and ongoing HR service initiatives</li></ul>
2026-05-19T00:00:00Z

Service Administrator

Duluth, GA
onsite
Temporary / Contract
18 - 24 USD / Hourly
We are seeking a detail-oriented and customer-focused Service Administrator to join our team in Duluth, GA. This role serves as a primary point of contact for aftermarket technical support and warranty-related inquiries, helping ensure a high level of service for customers using our products. The ideal candidate is a proactive problem-solver who can manage customer interactions, administrative processes, and service-related documentation with accuracy and professionalism. This person should be comfortable working both independently and collaboratively in a fast-paced environment. Key Responsibilities<ul><li>Assist customers by providing product and service information. </li><li>Handle customer inquiries and complaints in a detail oriented and timely manner. </li><li>Evaluate and process warranty-related claims and inquiries. </li><li>Communicate with customers and service shops regarding the status of open cases. </li><li>Process return material authorizations (RMAs) for defective products. </li><li>Receive and process orders for billable services. </li><li>Process purchase orders for third-party suppliers. </li><li>Review invoices and respond to related inquiries. </li><li>Support and resolve tasks tied to internal processes. </li><li>Assist with the setup and management of new vendors. </li><li>Provide training and mentorship to entry level team members, as appropriate. </li><li>Follow all company and departmental procedures while identifying opportunities for improved productivity and efficiency. </li><li>Maintain availability to answer incoming calls and support customer requests. </li><li>Manage assigned tasks with limited supervision. </li><li>Perform other administrative duties as needed. </li><li>Complete additional duties and special projects as assigned.</li></ul>
2026-05-15T00:00:00Z

Client Service Associate - Indep. RIA - 2 Days onsite

San Carlos, CA
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
Boutique Wealth Management Firm | 2 days on-site / 3 days from home! A growing boutique wealth management firm with family values, excellent tenures, and an outstanding client retention record is seeking a Client Service Associate or Senior Associate to support they high-net-worth individuals and family clients. This firm delivers customized investment management and financial planning with a strong fiduciary, relationship-driven approach. This is an excellent opportunity for someone who thrives in a high-touch advisory environment and enjoys owning client experience from onboarding through ongoing support. This role has room to grow into greater responsibilities over time and fosters long-term career opportunities and trajectory. Key Responsibilities<ul><li>Serve as a primary point of contact for high-net-worth clients</li><li>Manage new client onboarding and account setup</li><li>Prepare materials for client meetings and handle follow-up</li><li>Support financial planning and portfolio servicing processes</li><li>Coordinate with custodians, accountants, and attorneys</li><li>Process account maintenance, cash movements, and service requests</li><li>Maintain accurate client records in CRM and custodial platforms</li><li>Assist clients with online access and platform navigation</li><li>Proactively anticipate client needs and deliver thoughtful solutions</li></ul>
2026-05-01T00:00:00Z

AR Advisor - Customer Service

Loveland, CO
onsite
Temporary / Contract
27 - 33 USD / Hourly
We are looking for an experienced AR Advisor - Customer Service to support customer and branch inquiries for a leading organization in the agriculture industry based in Loveland, Colorado. This Long-term Contract opportunity is ideal for someone who thrives in a fast-moving service environment, communicates clearly, and takes pride in delivering accurate, solutions-focused support. The person in this role will serve as a key point of contact for accounts receivable and customer service matters while helping maintain a high standard of responsiveness and quality. Responsibilities: • Serve as a primary contact for branch and customer questions, providing clear guidance and timely resolution to service-related and accounts receivable concerns. • Build strong working knowledge of company products and support resources in order to address inquiries confidently and accurately. • Document incidents, requests, resolutions, and key interaction details in ServiceNow to maintain complete and organized service records. • Coordinate with internal teams and colleagues to escalate complex issues, track progress, and ensure appropriate follow-through. • Monitor open cases from initial intake through closure, keeping customers and branches informed throughout the resolution process. • Share best practices and effective troubleshooting approaches with team members, and assist in supporting the development of newer customer service staff. • Maintain a detail-oriented, patient, and customer-focused approach when handling concerns, complaints, and high-pressure situations. • Contribute to additional operational tasks and special projects assigned by leadership as business needs evolve.
2026-05-21T00:00:00Z

IT Service Desk 1

Chatsworth, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an IT Service Desk 1 specialist to join a contract assignment supporting end users in California. This role is ideal for someone who enjoys solving everyday technical issues, delivering responsive service, and working across core desktop and account support tasks. The position focuses on assisting internal users with Microsoft-based environments, access administration, and frontline troubleshooting in a hybrid support setting. Responsibilities: • Provide first-line technical assistance for common user issues related to Microsoft 365, Outlook, Exchange, account access, and password recovery. • Administer user profiles and permissions within Active Directory and Exchange, including account creation, updates, and access changes. • Investigate desktop, operating system, and entry-level network problems, resolving issues directly or routing them to the appropriate support tier. • Handle routine network and organizational assignment tasks required to support daily IT operations. • Complete workstation setup, software installation, maintenance activities, and foundational system administration duties. • Review endpoint security alerts in CrowdStrike, take initial action, and escalate potential threats when necessary. • Manage incoming support requests through the ticketing system while maintaining a responsive, timely, and customer-focused experience for internal staff.
2026-05-21T00:00:00Z

PART TIME Call Center Rep

Camp Hill, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Looking for a flexible, part-time role where you can put your communication skills to work? Join a fast-paced, friendly team as a Call Center Agent and make an impact with every call! What You’ll Be Doing<ul><li>Handle inbound and/or outbound calls with professionalism and a positive attitude</li><li>Assist customers by answering questions, providing information, and resolving issues</li><li>Accurately document calls and update systems</li><li>Follow call scripts and quality guidelines while still being personable</li><li>Work collaboratively with a supportive team</li></ul>
2026-04-28T00:00:00Z