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261 results for Client Service Representative jobs

Medical Customer Service

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Representative to support patients and healthcare staff by providing outstanding service in a fast-paced medical environment. This role is responsible for handling patient inquiries, scheduling appointments, verifying information, and ensuring a positive experience for every patient interaction. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer incoming calls and respond to patient questions in a professional and courteous manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient demographic and insurance information</li><li>Assist patients with intake forms, referrals, and general office procedures</li><li>Route calls and messages to appropriate clinical or administrative staff</li><li>Maintain accurate patient records in electronic medical record systems</li><li>Resolve patient concerns and escalate complex issues when needed</li><li>Support front desk and administrative operations as required</li><li>Follow HIPAA guidelines and maintain patient confidentiality at all times</li></ul>
2026-08-05T00:00:00Z

Insurance Service Representative

Shrewsbury, MA
onsite
Temporary to Hire
28 - 30 USD / Hourly
We are looking for a Insurance Service Representative to support existing and prospective clients with their insurance needs in a fast-paced, service-focused agency environment. This role is primarily in-office, with the opportunity for 1–2 remote days per week after training, based on staffing needs. This is a long term contract - contract to permanent position. The position will handle client service, quoting, endorsements, new business applications, policy reviews, remarkets, billing support, account rounding, and cross-selling. This is a great opportunity for someone with agency experience who enjoys building client relationships, delivering excellent service, and identifying coverage opportunities.
2026-08-10T00:00:00Z

Call Center Specialist

Hillside, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Call Center Specialist to join a busy customer support operation in. This Contract to permanent opportunity is ideal for someone who thrives in a fast-moving call center setting and enjoys helping customers while coordinating with internal teams and field staff. The role centers on delivering responsive service, maintaining accurate records, and keeping service activity organized from intake through completion. Responsibilities:• Manage a high volume of incoming calls each day from customers and field technicians while providing timely, attentive support.• Document service needs accurately by creating detailed work orders and entering all relevant information into company systems.• Review completed jobs and finalize work orders to ensure records are correct, complete, and ready for closure.• Distribute daily assignments to technicians after schedules are confirmed and adjust workloads when service needs change.• Update technician queues by removing, rescheduling, or reassigning calls to support efficient service delivery.• Investigate equipment service history to assist with issue resolution and provide useful background for troubleshooting.• Coordinate with field technicians to offer remote assistance, clarify job details, and support successful service outcomes.• Work closely with sales and installation teams to address service concerns and maintain clear communication across departments.• Process customer refunds through designated payment platforms in accordance with company procedures.
2026-08-12T00:00:00Z

Call Center Specialist

Charlotte, NC
onsite
Temporary / Contract
16.15 - 18.7 USD / Hourly
We are looking for a Call Center Specialist to support a busy student registration program for families seeking school placement assistance in Charlotte, North Carolina. This Contract position is ideal for someone who communicates clearly, stays composed in high-volume situations, and can provide helpful bilingual support when needed. The role is part-time with a flexible schedule, including weekday and Saturday coverage, and focuses on delivering responsive, solution-oriented service to callers throughout peak enrollment periods. Responsibilities: • Respond to a large volume of inbound calls from families seeking guidance on student registration and school placement steps. • Assist callers with registration-related questions, explain required information, and help them move forward in the enrollment process. • Provide bilingual assistance to support families who are more comfortable communicating in another language. • Document customer details accurately and capture unresolved issues for follow-up when additional support is needed. • Address upset or frustrated callers with professionalism, de-escalate concerns, and work toward practical resolutions. • Maintain strong responsiveness during peak business hours while managing call queues efficiently and courteously. • Continue conversations already in progress by reviewing prior notes and helping callers complete next steps without delay. • Escalate complex matters through the appropriate support channels or shared resources when a solution cannot be provided immediately.
2026-08-05T00:00:00Z

Call Center Specialist

Wescosville, PA
onsite
Temporary to Hire
18 - 21 USD / Hourly
Robert Half is partnering with a respected local financial organization to hire a Call Center Specialist. This is an excellent opportunity for a customer-focused professional who enjoys helping others, solving problems, and providing exceptional service in a fast-paced environment. The ideal candidate will have strong communication skills, the ability to multitask, and a passion for delivering a positive customer experience. Bilingual candidates are highly encouraged to apply. Responsibilities<ul><li>Answer a high volume of inbound customer calls professionally and efficiently</li><li>Assist customers with account inquiries, payment questions, and general service requests</li><li>Research and resolve customer concerns while ensuring accuracy and compliance</li><li>Document all customer interactions in the company's system</li><li>Provide clear explanations regarding products, services, and account information</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Meet established quality, productivity, and customer satisfaction goals</li><li>Maintain confidentiality of sensitive customer and financial information</li></ul>
2026-08-12T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Call Center Specialist to join a team in a Long-term Contract position. This role is ideal for someone who thrives in a high-volume customer service environment, communicates confidently with a wide range of contacts, and can balance speed with accuracy. The successful candidate will support customer account inquiries, coordinate with internal and external partners, and identify opportunities to strengthen the overall customer experience. Responsibilities: • Manage a large volume of incoming and outgoing calls while maintaining a detail-oriented, customer-focused approach. • Provide clear and accurate updates on account and enrollment activity to customers, clients, sales partners, and project teams as needed. • Serve as a point of contact between external partners and clients to help resolve billing concerns and discuss workable payment arrangements. • Address customer or vendor concerns by presenting alternative solutions and guiding conversations toward positive outcomes. • Navigate CRM platforms, customer service software, and other computer applications simultaneously to research issues and complete requests efficiently. • Support revenue growth by identifying appropriate opportunities to recommend additional products or services during customer interactions. • Route calls and escalations to the correct department or team member when specialized assistance is required. • Enter and update customer information with precision while listening actively, resolving problems, and maintaining service quality in a fast-paced setting. • Collaborate effectively with colleagues and leadership while taking on additional duties that align with operational needs.
2026-08-10T00:00:00Z

Call Center Specialist

Honolulu, HI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dependable Call Center Specialist to support logistics to customers in Honolulu, Hawaii. This Contract position is ideal for someone who enjoys helping business clients, managing shipment-related questions, and working closely with an onsite operations team in a fast-moving setting. The role offers paid training, a four-day work week after onboarding, and the opportunity to grow with a stable local organization. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Respond to incoming inquiries from business customers regarding item shipments, delivery timelines, and service-related concerns.• Make outbound calls as needed to provide shipment updates, confirm details, and resolve logistics questions promptly.• Enter and maintain shipment records with accuracy, ensuring information is complete and up to date in company systems.• Coordinate with the onsite operations staff to support daily logistical movement and keep customer communication aligned with shipment activity.• Manage multiple service requests at once while maintaining professionalism, attention to detail, and timely follow-through.• Support day-to-day call center and customer service activities in a high-volume environment focused on reliable logistics service.
2026-08-13T00:00:00Z

Call Center Specialist

Woodbridge, NJ
onsite
Temporary to Hire
15.8365 - 18.337 USD / Hourly
We are looking for a Call Center Specialist to join a busy team in New Jersey in a contract-to-permanent capacity. This role combines customer communication, order coordination, and accurate record management to support storage, shipping, and inventory activity. The ideal candidate is organized, responsive, and comfortable handling multiple requests while delivering a high level of service to customers and internal partners. Responsibilities: • Manage customer inquiries related to storage requests, shipment activity, inventory status, and order support through timely and clear communication. • Enter, update, and maintain inventory and shipping information in Excel and company systems with a high degree of accuracy. • Work closely with warehouse teams, carriers, dealers, and installers to help ensure pickups, deliveries, and related services stay on schedule. • Provide customers with shipment updates, tracking details, and status information throughout the order lifecycle. • Review incoming and outgoing inventory records to confirm item details are correct and warehouse documentation remains current. • Assist in arranging deliveries, returns, pickups, and storage coordination based on customer needs and operational timelines. • Address service issues involving transportation, inventory discrepancies, or fulfillment concerns by identifying practical solutions. • Prepare reports, shipping paperwork, and operational records that support day-to-day shipping and receiving activities.
2026-08-12T00:00:00Z

Bilingual Spanish Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
19 - 25 USD / Hourly
We are seeking a Bilingual Spanish Customer Service Representative to serve as a key point of contact for both English- and Spanish-speaking customers. This position will be responsible for providing exceptional customer service, answering questions, resolving concerns, processing requests, and ensuring customers receive clear and accurate information in their preferred language. The ideal candidate is fluent in Spanish and English, professional, patient, and comfortable communicating with a diverse customer base.Responsibilities<ul><li>Provide customer service and support to English- and Spanish-speaking customers by phone, email, and in person.</li><li>Communicate with Spanish-speaking customers to understand their needs, answer questions, and provide accurate information regarding products, services, accounts, or processes.</li><li>Translate or explain company information, policies, procedures, and documentation to Spanish-speaking customers as needed.</li><li>Respond to customer inquiries and concerns in a timely, professional, and courteous manner.</li><li>Troubleshoot customer issues and identify appropriate solutions while maintaining a positive customer experience.</li><li>Process customer requests, orders, payments, account updates, and other transactions accurately.</li><li>Enter and maintain customer information and service interactions in company databases or CRM systems.</li><li>Follow up with customers regarding outstanding questions, requests, or concerns.</li><li>Escalate complex issues to the appropriate department or supervisor when necessary.</li><li>Communicate customer needs and concerns to internal teams to help ensure timely resolution.</li><li>Maintain accurate documentation of customer interactions and transactions.</li><li>Handle a high volume of customer interactions while maintaining professionalism, accuracy, and attention to detail.</li><li>Maintain knowledge of company products, services, policies, and procedures to effectively assist customers.</li><li>Perform additional administrative and customer service responsibilities as assigned.</li></ul>
2026-08-04T00:00:00Z

Client Services & Operations Associate

San Francisco, CA
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Client Operations Associate | Wealth Management Firm | San Francisco | Hybrid; 3 days onsite | Base + Strong Bonus Join a well-established, growth-oriented wealth management firm known for its client-first culture, collaborative team, and long-term approach to financial planning. This is an excellent opportunity to build your career in wealth management while gaining direct exposure to financial advisors, firm leadership, and high-net-worth clients. The firm offers a flexible hybrid schedule, strong mentorship, ongoing professional development, internal growth opportunities, bonus potential, retirement contributions, and employee financial planning benefits. Responsibilities<ul><li>Serve as a primary contact for client service and account maintenance</li><li>Support account openings, transfers, money movement, and other client requests</li><li>Coordinate client meetings and ongoing advisor outreach</li><li>Prepare and process client paperwork while maintaining accurate CRM records</li><li>Communicate with clients, custodians, and internal teams to ensure timely resolution of requests</li><li>Monitor account activity and follow up on outstanding documentation</li><li>Support workflow improvements, operational initiatives, and special projects</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-07-11T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-07-23T00:00:00Z

Medical Billing Service Representative

Dunwoody, GA
remote
Temporary / Contract
17 - 17.5 USD / Hourly
Self Pay Operations Specialist (Remote) - This role is open to candidates who sit in EST only Position OverviewWe are seeking Remote Self Pay Operations Specialists to support patient account operations, medical record fulfillment, and revenue cycle documentation processes. In this role, you will be responsible for reviewing patient accounts, processing and distributing medical and billing records, maintaining productivity standards, and collaborating with internal teams to resolve account-related issues. The ideal candidate is highly organized, detail-oriented, and has experience in healthcare administration, medical records, billing support, or revenue cycle operations. Key Responsibilities<ul><li>Print, prepare, and distribute medical records, itemized bills, UB-04 forms, CMS-1500 forms, EOBs, and other patient-related documentation.</li><li>Retrieve and compile documentation from multiple sources, including client host systems, shared drives, Microsoft Teams folders, email, virtual fax platforms, and internal applications.</li><li>Process daily record and documentation requests, ensuring timely and accurate delivery to patients, insurance payers, attorneys, and internal departments.</li><li>Review patient accounts, work queues, worklists, and patient portals to identify documentation needs and resolve account-related issues.</li><li>Research account discrepancies, correct errors when appropriate, and coordinate with cross-functional teams to ensure timely resolution.</li><li>Respond to inquiries from patients, insurance carriers, attorneys, and other stakeholders while maintaining HIPAA compliance and patient confidentiality.</li><li>Collaborate with internal departments to investigate and resolve patient complaints, account concerns, and complex documentation requests.</li><li>Track and maintain daily productivity metrics, workflow volumes, backlog status, and operational reporting requirements.</li><li>Support special projects, department initiatives, and reporting requests as assigned.</li><li>Maintain accuracy, quality, productivity, and compliance standards in a fast-paced healthcare environment.</li></ul>
2026-08-07T00:00:00Z

SPANISH BILINGUAL Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a Spanish Bilingual Customer Service Representative to join our team in Minneapolis, Minnesota. This is an onsite role for a customer-focused professional who is passionate about helping others and delivering excellent service in both English and Spanish.The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle a high volume of customer interactions with professionalism and empathy. Key Responsibilities:<ul><li>Provide exceptional customer service to clients and customers in both English and Spanish</li><li>Answer incoming calls, emails, and other inquiries in a timely and professional manner</li><li>Resolve customer issues, complaints, and questions efficiently</li><li>Maintain accurate customer records and update information in internal systems</li><li>Process orders, account updates, and service requests as needed</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Support team goals by meeting service and productivity expectations</li><li>Build positive relationships with customers and ensure a strong customer experience</li></ul>
2026-07-27T00:00:00Z

Customer Relations Coordinator

Des Moines, IA
remote
Temporary / Contract
19 - 21 USD / Hourly
Our client is looking for a professional Customer Relations Coordinator to join their team on a contract-to-hire basis. This role focuses on delivering exceptional customer experiences, ensuring information accuracy, and maintaining strong communication throughout the customer support process. What you'll be doing:<ul><li>Manage inbound customer requests and make outbound follow-up contacts.</li><li>Review customer records and update account details as necessary.</li><li>Maintain thorough documentation of interactions and resolutions.</li><li>Utilize multiple systems simultaneously to research and resolve inquiries.</li><li>Coordinate service appointments and customer requests.</li></ul>Please apply through our Robert half website and call 515.706.4974 if interested. You MUST be located in the Des Moines Area to move forward with this opportunity.
2026-08-10T00:00:00Z

Customer Service Representative - Wed/Sun Off

Bentonville, AR
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are seeking experienced Customer Service Representatives to support employees with questions related to health, retirement, enrollment, claims, and other benefit programs. This long-term temporary assignment will begin remotely and is expected to run through April 2027. The ideal candidate is detail oriented, self-directed, dependable, technologically confident, and comfortable handling sensitive information while working independently. Responsibilities: • Answer employee benefits questions accurately and professionally. • Guide employees through systems, portals, enrollment processes, and available resources. • Research customer issues, resolve routine matters, and appropriately escalate complex cases. • Document all interactions accurately and thoroughly. • Navigate multiple systems while actively assisting employees. • Protect confidential employee and benefits information. • Learn new systems, benefits content, and processes during required training. Schedule: • 40 hours per week, Monday-Friday. • 8-hour shifts with a 30-minute lunch. • Assigned shifts will fall within operating hours of 7:30 a.m.-6:00 p.m. CT. • Saturday and Sunday off. • Specific shift times will be assigned based on business needs. This assignment is remote to start; however, candidates must reside in Northwest Arkansas and understand that work-location requirements could change during the assignment.
2026-08-07T00:00:00Z

Customer Experience Specialist

Scottsdale, AZ
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Scottsdale, Arizona in a contract capacity with the potential for a permanent role. This position supports the customer journey from order placement through delivery, ensuring accurate processing, timely follow-up, and a positive service experience. The ideal candidate brings strong organization, clear communication, and the flexibility to contribute across multiple operational and customer-facing tasks in a collaborative environment. Responsibilities: • Manage customer orders by entering transactions into business systems and maintaining accurate order records from receipt through completion. • Verify sales documentation and billing details to ensure information is complete, correct, and aligned across internal records. • Coordinate outbound shipments directly from the office and work with external fulfillment partners to support timely delivery. • Communicate with customers regarding order questions, exceptions, or delays, and take ownership of resolving issues efficiently. • Support onboarding of new customer accounts by setting up profiles and maintaining accurate information in company systems. • Monitor inventory information and help keep stock records current to support order accuracy and fulfillment needs. • Review ecommerce activity for incoming orders, address declined transactions, and maintain the administrative side of the online store. • Prepare shipping documentation and carrier labels as needed to facilitate smooth distribution activities.
2026-08-10T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
remote
Temporary to Hire
35.625 - 41.25 USD / Hourly
We are looking for a Customer Experience Specialist to join a manufacturing organization in a contract capacity with permanent potential. This position focuses on strengthening the customer journey by combining technical training, call center oversight, and parts support into a consistent service experience. The role will work across customer-facing teams to ensure accurate product knowledge is shared effectively and that service interactions are handled with professionalism, clarity, and responsiveness. Responsibilities:• Design and deliver product and technical training programs for sales personnel and field service teams using current and reliable equipment information.• Organize and facilitate instructor-led learning sessions.• Monitor daily call center activity and provide guidance that helps resolve customer questions, technical concerns, and service-related issues effectively.• Partner with leadership to improve service quality across customer support, technical assistance, and parts-related interactions.• Support parts operations by helping maintain inventory accuracy, workflow consistency, and timely response to internal and external requests.• Provide hands-on troubleshooting assistance for equipment and connectivity concerns reported by customers or internal staff.• Review support trends and customer feedback to identify opportunities for stronger training content and better service outcomes.• Communicate with customers and cross-functional teams through phone and email channels to ensure issues are documented, addressed, and followed through to resolution.
2026-08-10T00:00:00Z

Customer Experience Specialist

Saint Paul, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are seeking a dedicated Customer Experience Specialist to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-08-10T00:00:00Z

Customer Experience Specialist

Los Angeles, CA
onsite
Temporary to Hire
24.7 - 26 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Experience Specialist. This contract opportunity with potential for a long-term role is ideal for someone who enjoys building strong client relationships, handling detailed account work, and delivering dependable support in a high-volume setting. The right candidate will bring strong communication skills, a sharp eye for accuracy, and a genuine interest in long-term career growth. Responsibilities: • Oversee customer agreement renewals and keep order details, account documentation, and contract records current and accurate. • Examine customer profiles, contract terms, and database entries to confirm information is complete, correct, and aligned with company standards. • Validate reported hours, process account updates, and complete assigned tasks within required timeframes. • Respond to customer questions through phone and email while providing clear, attentive service across multiple browser-based systems. • Resolve account and connectivity-related concerns by researching issues, identifying next steps, and following through to completion. • Look for ways to strengthen the customer experience while recognizing opportunities to support additional services when appropriate. • Build trust with customers by maintaining responsive communication and ensuring a consistent, high-quality service experience.
2026-08-05T00:00:00Z

customer experience specialist

Norwalk, CT
onsite
Temporary / Contract
20 - 22 USD / Hourly
Customer Experience Specialist – Norwalk, CTWe are seeking personable, customer-focused professionals for ongoing Customer Experience Specialist opportunities in the Norwalk, CT area. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment where communication and follow-through are key.Responsibilities<ul><li>Serve as a primary point of contact for customers via phone and email</li><li>Respond to customer questions, requests, and concerns in a timely and professional manner</li><li>Provide accurate information regarding products, services, orders, or accounts</li><li>Assist with resolving customer issues and escalate concerns when appropriate</li><li>Enter and update customer information accurately within internal systems and CRM platforms</li><li>Process orders, requests, account updates, and other customer transactions</li><li>Maintain detailed documentation of customer interactions</li><li>Coordinate with internal departments to ensure customer needs are addressed</li><li>Follow up with customers to ensure timely resolution and a positive experience</li><li>Support additional customer service and administrative projects as needed</li></ul>
2026-08-11T00:00:00Z

Customer Experience Specialist

Middletown, OH
onsite
Temporary to Hire
21 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to support clients and internal teams by keeping orders, account activity, and service requests moving efficiently from start to finish. This contract opportunity with potential for a permanent role is based in Ohio and is ideal for someone who excels at communication, organization, and solving customer issues in a fast-paced environment. The person in this role will help create a positive client experience by coordinating across departments, maintaining accurate account information, and ensuring timely follow-up on customer needs. Responsibilities: • Serve as the primary point of contact for assigned customers or territories, responding promptly and ensuring requests are handled within expected timeframes. • Partner with sales team members to stay informed on client needs, order activity, pricing updates, concerns, and overall account status. • Maintain accurate customer records, reports, and account documentation within company databases and related systems. • Review workflows and customer feedback to identify opportunities to improve service, packaging, shipping, billing, or other operational processes. • Document customer communications thoroughly, including questions, concerns, resolutions, and any follow-up actions taken. • Coordinate with production, transportation, and accounting teams to manage returns, credits, replacement orders, and other service-related needs. • Support new business activity by assisting with product inquiries, quote preparation, and customer account setup, including credit application paperwork. • Learn and use company platforms and customer-specific software tools to manage orders, quoting, and service requirements effectively. • Participate in on-call support coverage as needed, including occasional evenings, weekends, and holidays. • Provide additional customer and sales support duties as business needs require.
2026-08-10T00:00:00Z

Admin/Customer Service Coordinator

Buffalo, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Admin/Customer Service Coordinator to support benefits-related operations for a Long-term Contract position in Buffalo, New York. This role combines customer service, administrative coordination, and billing support, making it ideal for someone who can manage multiple priorities while maintaining accuracy. The selected candidate will work across benefit administration activities, documentation, and service requests while using office technology to keep processes organized and responsive. Responsibilities: • Coordinate third-party billing activities, ensuring invoices, records, and related communications are processed accurately and on time. • Support prevailing wage administration by organizing documentation, tracking required information, and responding to routine inquiries. • Create, review, and monitor purchase orders and work orders to help maintain smooth daily operations. • Use Salesforce and Microsoft Office applications to document activity, manage data, and prepare reports or correspondence. • Assist with benefits coordination, including responding to employee questions and helping resolve coverage-related issues. • Administer COBRA-related tasks by maintaining records, tracking timelines, and supporting required communications. • Help manage leave of absence processes by updating files, monitoring status changes, and coordinating follow-up actions. • Provide administrative support for compensation and benefits activities while maintaining organized and confidential records.
2026-08-07T00:00:00Z

Customer Success Manager

Hayward, CA
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
We are looking for a Customer Success Manager to support a portfolio of government contracted accounts the East Bay, California. This role focuses on strengthening client relationships, guiding accounts through the full-service lifecycle, and partnering with internal teams to maintain a high standard of support. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to turn client feedback into practical improvements. Responsibilities:• Manage a group of assigned school accounts and serve as the primary point of contact for day-to-day client needs.• Guide customers through each stage of the account relationship, from onboarding and ongoing support to issue resolution and retention efforts.• Hold recurring check-ins with clients to review service performance, address concerns, and identify opportunities to improve satisfaction.• Partner with operations and nutrition teams to investigate service challenges and coordinate timely, effective solutions.• Maintain organized account calendars, activity checklists, and client records to ensure follow-through on commitments and next steps.• Keep customer information, account updates, and service details current within internal tracking systems and CRM tools.• Monitor service trends, document recurring issues, and recommend process enhancements that improve the customer experience.• Provide responsive support for inbound client questions and escalate complex matters when needed to protect account health
2026-08-08T00:00:00Z

Customer Service Returns Associate

Bridgewater, NJ
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Customer Service Returns Associate for a great long-term contract opportunity. This position is ideal for someone who enjoys helping customers, solving problems, and keeping processes organized. The role focuses on supporting return-related requests, coordinating with internal teams, and ensuring transactions are handled accurately and efficiently. Responsibilities:• Oversee return authorization cases from initial request through final resolution using company systems and established service procedures.• Investigate return-related questions by working closely with teams such as Sales and Accounting to confirm details, resolve discrepancies, and maintain accurate records.• Coordinate the movement of returned or exchanged products between customers, internal operations, and affiliated business units while keeping Logistics informed of required actions.• Respond to customer inquiries in a clear and detail-oriented manner through verbal and written communication, providing timely updates on return status and next steps.• Enter, update, and maintain transaction data within ERP and customer service platforms to support accurate processing and reporting.• Track inventory-related return activity and help ensure product movements are documented correctly across departments.• Balance multiple service requests at once by prioritizing urgent matters, following through on outstanding items, and meeting daily operational expectations.
2026-08-11T00:00:00Z

Service Coordinator

Akron, NY
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Service Coordinator to support collection activities and maintain strong communication with customers and internal teams in Akron, New York. This Long-term Contract position is ideal for someone who can manage consumer and commercial accounts with professionalism, consistency, and attention to detail. The person in this role will help drive timely payment resolution, keep account records accurate, and contribute to effective credit and billing follow-up. Responsibilities: • Manage a portfolio of commercial and consumer accounts to encourage timely payment and reduce outstanding balances. • Contact customers by phone, email, and written correspondence to resolve past-due invoices and negotiate appropriate payment arrangements. • Review account histories, billing records, and payment activity to identify discrepancies and determine next steps for collection efforts. • Maintain accurate documentation of collection actions, customer commitments, and account status updates in internal systems. • Work closely with billing, customer service, and credit teams to address disputes, clarify charges, and support account resolution. • Monitor aging reports and prioritize follow-up activities based on risk, balance size, and payment trends. • Escalate complex or high-risk accounts when needed and support any related process updates or system changes as part of ongoing collection operations.
2026-08-06T00:00:00Z

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