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235 results for Client Service Representative jobs

Client Account Operations Associate

Plano, TX
onsite
Temporary / Contract
21.97 - 21.97 USD / Hourly
We are seeking a detail-oriented Client Account Operations Associate to support a fast-paced financial services team. This role focuses on reviewing client accounts, analyzing account information, researching details, and coordinating with internal partners to ensure requests are handled accurately and on time. This is a great opportunity for someone with financial services, client account, or operations experience. Recent graduates are also encouraged to apply. Schedule & Environment<ul><li>Monday-Friday, 8:00 AM-4:30 PM</li><li>5 days onsite in Plano, TX</li><li>Overtime may be available or required based on business volume, with higher-volume periods during the summer</li></ul>Responsibilities<ul><li>Review and analyze client accounts, statements, and account data</li><li>Research account details and determine appropriate next steps</li><li>Manage account-related requests from start to finish</li><li>Communicate with internal stakeholders to resolve questions and remove blockers</li><li>Track pending requests and ensure timely completion</li><li>Prepare status updates, reports, metrics, and presentations</li><li>Identify discrepancies, risks, and opportunities to improve processes</li><li>Maintain accurate documentation and procedures</li><li>Manage multiple priorities in a high-volume, deadline-driven environment</li></ul>
2026-09-18T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-09-10T00:00:00Z

Patient Access Rep

Palo Alto, CA
onsite
Temporary / Contract
33 - 43 USD / Hourly
We are looking for a Patient Access Rep to support front-end patient registration and admission activities in California. This Long-term Contract position is ideal for someone who enjoys helping patients, managing administrative details accurately, and providing dependable service in a healthcare setting. The role focuses on intake coordination, payment collection, insurance-related support, and documentation handling while maintaining a detail-focused and patient-centered experience. Responsibilities: • Manage patient intake and registration activities by entering accurate demographic, insurance, and account information for admissions and scheduled services. • Collect point-of-service payments securely, record transactions correctly, and maintain proper cash-handling standards for all financial interactions. • Assist patients with basic questions about coverage, financial resources, and registration steps while delivering courteous customer service. • Prepare, review, and gather required forms and supporting documents needed for billing, regulatory compliance, and complete account setup. • Address straightforward service concerns and routine escalations with care, and involve senior team members when issues require advanced support. • Develop working knowledge of common insurance programs and payer processes to help ensure accurate registration and benefit-related documentation. • Meet established productivity goals, quality expectations, and departmental performance measures during daily operations. • Support a range of Patient Access functions as assigned, adapting to rotating priorities and operational needs across the department.
2026-09-18T00:00:00Z

Account Specialist

Mahwah, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an organized Account Manager to support daily client account activities near Mahwah, New Jersey. This contract position has the potential to become permanent and will handle administrative requests, coordinate service-related tasks, and keep projects moving efficiently. The ideal candidate is detail-oriented, responsive, and comfortable managing multiple priorities while serving as a reliable point of support for account operations. Responsibilities:• Carry out daily assignments provided by the Account Manager and adjust focus as business priorities change throughout the day.• Research internal company resources to gather accurate information, respond to questions, and build familiarity with association-related matters.• Prepare and submit proposal requests for upcoming projects, ensuring all required details are complete and properly documented.• Create and process work orders while monitoring each request through completion in alignment with established procedures.• Draft and distribute routine account correspondence, including budget notices, annual meeting communications, and form-related letters.• Coordinate with vendors to obtain project proposals, review scope details, compare pricing, and organize information for decision-making.• Track project updates and communicate relevant status information to the community and other stakeholders as needed.• Support the overall execution of account services by maintaining organized records and helping ensure timely follow-up on open items.
2026-09-17T00:00:00Z

On-Call Receptionist

Reno, NV
onsite
Temporary / Contract
20 - 20 USD / Hourly
An established Reno organization is seeking a professional and dependable On-Call Receptionist to provide front desk coverage during vacations, planned absences, and occasional scheduling needs. For this temporary assignment, our client is looking to build a relationship with one reliable individual who can become familiar with the office, staff, and daily operations, providing seamless coverage whenever needed. This is an excellent opportunity for someone with flexibility during the week, including college students with daytime availability or business professionals that work weekends.<ul><li>On-call, as-needed basis</li><li>Coverage needed during employee vacations, planned absences, and occasional scheduling gaps</li><li>All shifts occur during standard business hours, Monday through Friday 8:00 AM - 5:00PM</li><li>Advance notice is typically provided for planned coverage needs</li><li>Ideal for someone with flexibility during the week, such as a college student with open daytime availability or business professional looking for flexibility</li></ul> Responsibilities<ul><li>Serve as the first point of contact for visitors, clients, and vendors</li><li>Answer and direct incoming phone calls in a professional manner</li><li>Greet guests and maintain a welcoming front office environment</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Schedule appointments and assist with calendar coordination as needed</li><li>Perform data entry, filing, scanning, and other administrative tasks</li><li>Maintain confidentiality and professionalism in all interactions</li><li>Support office staff with various administrative projects and duties</li></ul>
2026-09-18T00:00:00Z

Patient Services Coordinator

Norfolk, VA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a detail oriented and customer-focused Patient Services & Front Desk Coordinator to join our team onsite. This Patient Services & Front Desk Coordinator role serves as the first point of contact for patients and is responsible for providing exceptional customer service while supporting daily administrative and financial operations. Here's what you get to do everyday as a Patient Services & Front Desk Coordinator: Schedule and confirm patient appointments. Greet patients and assist with check-in and check-out procedures. Collect patient payments and process transactions Answer incoming calls and address patient inquiries in a courteous and detail oriented manner. Maintain accurate patient records and appointment schedules. Perform daily financial audits and reconcile payments to ensure accuracy. Prepare and organize financial reports and documentation. Collaborate with office staff to ensure smooth daily operations. Adhere to HIPAA and company confidentiality policies.
2026-09-09T00:00:00Z

Customer Success Technical Associate

Export, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Customer Success Technical Associate to join a customer-focused team in Export, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys combining technical problem-solving with responsive client support in a fully on-site environment. The role centers on helping customers identify the right products and services, preparing accurate quotes, and coordinating with internal teams to deliver timely solutions. Candidates who communicate clearly, stay organized, and work well in a fast-paced setting will be well suited for this position. Responsibilities: • Guide customers toward suitable products, replacement parts, or service offerings by assessing their technical needs and application requirements. • Respond to client inquiries with entry-level troubleshooting support and assist in resolving product and service-related issues. • Create detailed pricing proposals for both standard offerings and customized solutions based on customer specifications. • Partner with the Territory Account Manager to prepare quotations, track open requests, and maintain consistent customer follow-up. • Work closely with sales, service, product support, and related internal groups to confirm pricing, availability, and lead times. • Review reseller opportunities above established thresholds, organize them appropriately, and help maintain accurate sales pipeline information. • Gather end-user details required for export compliance and ensure documentation aligns with U.S. commerce regulations. • Support general customer success and sales support activities as needed to meet team and business objectives.
2026-09-11T00:00:00Z

Bilingual Call Center Specialist

Allentown, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
Robert Half is seeking a professional and customer-focused Bilingual Call Center Representative to join a local team. In this role, you will handle inbound and outbound calls, assist customers with questions and concerns, provide accurate information, and deliver excellent service in both languages. The ideal candidate is a strong communicator, a problem-solver, and comfortable working in a fast-paced call center environment. Key Responsibilities:<ul><li>Answer inbound calls and make outbound calls to customers in a professional manner</li><li>Assist customers with account questions, service issues, order updates, and general inquiries</li><li>Communicate clearly and effectively in both English and Spanish </li><li>Document customer interactions accurately in the system</li><li>Resolve customer concerns efficiently while maintaining a high level of service</li><li>Escalate complex issues to the appropriate department when needed</li><li>Meet performance goals for call quality, response time, and customer satisfaction</li><li>Maintain confidentiality and follow company policies and procedures</li></ul>
2026-09-18T00:00:00Z

Reference Lab Outreach Customer Success Specialist

Newark, CA
onsite
Temporary / Contract
30 - 38 USD / Hourly
We are looking for a Hybrid Reference Lab Outreach Customer Success Specialist to support day-to-day administrative and operational activities for a healthcare-focused team in Newark, California. This Contract position is ideal for someone who can balance workflow coordination, staff support, reporting, and process improvement in a fast-paced environment. The person in this role will help keep operations running smoothly by organizing resources, guiding administrative practices, and partnering with leadership on department needs. Responsibilities:<ul><li>Monitored the shared mailbox and responded to outreach customer inquiries in a timely and professional manner.</li><li>Supported outreach customer inquiries through phone and email communication.</li><li>Served as a liaison between Operations, the Reference Lab Business Operations team, and outreach customers to coordinate issue resolution.</li><li>Managed assigned outreach customer accounts by monitoring customer needs and coordinating appropriate follow-up.</li><li>Provided customer support to clinics and providers regarding reference laboratory services and processes.</li><li>Trained and re-educated clients on proper specimen collection, submission requirements, ordering workflows, and laboratory procedures.</li><li>Reinforced laboratory submission requirements and service expectations with outreach customers.</li><li>Reviewed and monitored the Outreach Customer Supplies Tracker to ensure customer supply requests were appropriately followed up on.</li><li>Managed outreach customer supply requests, including order intake, fulfillment tracking, inventory coordination, and follow-up.</li><li>Coordinated courier services for outreach customers, including service schedules, route changes, pickup concerns, and service requests.</li><li>Communicated with courier vendors, outreach customers, and internal stakeholders regarding courier-related needs.</li><li>Supported courier invoicing activities by tracking invoices, reviewing documentation, and coordinating follow-up as needed.</li><li>Assisted with resolving courier service and billing issues in collaboration with appropriate internal and external stakeholders.</li><li>Coordinated the secure printing and mailing of laboratory test results to outreach customers.</li><li>Printed and mailed notice letters to outreach customers as needed.</li><li>Coordinated the printing and mailing of test requisition forms and other outreach customer materials.</li><li>Maintained accurate documentation and records related to customer inquiries, supplies, courier services, and operational activities.</li><li>Escalated customer, operational, and service-related concerns to leadership when appropriate.</li><li>Supported customer feedback initiatives and assisted with identifying opportunities to improve outreach customer service.</li><li>Assisted with outreach engagement and marketing activities designed to support customer retention and business growth.</li><li>Coordinated customer communications, outreach materials, customer lists, event logistics, and follow-up activities as assigned.</li><li>Supported strategic and operational initiatives by coordinating activities across internal departments and outreach customers.</li><li>Prepared clear and professional communications, updates, and summaries for management and key stakeholders.</li><li>Performed additional administrative duties and ad hoc projects as assigned by the Manager.</li></ul>
2026-09-18T00:00:00Z

Patient Accounts Collector

Atwater, CA
onsite
Temporary / Contract
22 - 22 USD / Hourly
We are looking for a detail-oriented Patient Accounts Collector to support healthcare billing and collections operations in Atwater, California. This Long-term Contract opportunity is ideal for someone with hands-on experience managing patient accounts, following up on outstanding balances, and working with a variety of insurance payers. The person in this role will help maintain timely reimbursement, resolve billing issues, and communicate clearly with patients regarding financial responsibilities. Responsibilities:• Review patient accounts to identify unpaid balances and take timely action to secure payment from insurers or patients.• Investigate claim issues, correct billing discrepancies, and resubmit accounts when additional documentation or updates are needed.• Communicate with commercial carriers, Medi-Cal, Medicare, and other third-party payers to verify claim status and resolve collection barriers.• Speak with patients professionally about account balances, payment expectations, and available options for resolving outstanding charges.• Maintain accurate account notes, payment activity, and collection follow-up details within billing records.• Work closely with internal billing and revenue cycle staff to address denials, underpayments, and account exceptions.• Monitor aging reports and prioritize follow-up efforts to improve account resolution and reimbursement timelines.• Support ongoing account maintenance by ensuring billing information is complete, current, and aligned with payer requirements. For immediate consideration, contact Robert Half at 209-232-1991.
2026-09-16T00:00:00Z