Add your latest resume to match with open positions.

228 results for Client Service Representative jobs

Medical Customer Service Rep

Westerville, OH
onsite
Temporary / Contract
21.85 - 23 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient account services. This long-term contract opportunity is ideal for someone with experience in medical billing, collections, and patient-facing customer service who can adapt to changing priorities. The person in this role will help patients understand account balances, payment options, and insurance-related matters while ensuring account activity is handled accurately and with attention to detail. Responsibilities: • Assist patients with billing questions, account balances, and payment arrangements in a detail-oriented and service-focused manner. • Review patient accounts promptly to support timely resolution of outstanding balances and reduce aging receivables. • Set up and monitor payment plans in accordance with established guidelines and follow up on missed or delinquent payments. • Discuss financial obligations, benefit coverage details, and available payment options so patients can make informed decisions. • Investigate account issues, including claim discrepancies, registration corrections, insurance updates, and guarantor changes. • Handle special account situations such as bankruptcy documentation, deceased patient accounts, refund requests, and agency placements when appropriate. • Collect payments accurately and document account activity to maintain complete and current records. • Partner with scheduling, leadership, and team members to identify insurance network considerations, reimbursement concerns, and workflow improvements.
2026-08-07T00:00:00Z

Customer Resolution Specialist

Sacramento, CA
remote
Temporary / Contract
22.22 - 24 USD / Hourly
We are looking for a Customer Resolution Specialist to support patient and payer account service operations in Sacramento, California. This Long-term Contract opportunity is ideal for someone who can manage billing-related questions, account follow-up, and balance resolution with accuracy and professionalism. The person in this role will help customers understand charges, coverage, and payment options while ensuring work is completed in line with healthcare billing standards and internal procedures. Responsibilities: • Address customer questions related to hospital and billing services that require close attention to detail, including statements, payments, benefits, eligibility, and coverage details. • Review patient accounts and complete appropriate account corrections, approved adjustments, and contractual write-offs based on account findings and payer guidelines. • Follow up on self-pay balances by contacting patients, guarantors, or other responsible parties to secure payment or establish suitable payment arrangements. • Investigate and resolve account issues involving authorizations, explanations of benefits, and outstanding balance concerns across assigned accounts. • Evaluate accounts for financial assistance eligibility and complete presumptive charity reviews when applicable. • Transfer qualifying accounts for bad debt processing in accordance with departmental standards and timelines. • Maintain accurate documentation by recording account activity, action codes, and follow-up outcomes for each interaction. • Apply working knowledge of payer rules, reimbursement practices, and department procedures to ensure compliant account resolution. • Meet daily productivity expectations while managing account workload efficiently and supporting additional customer care tasks as needed.
2026-07-21T00:00:00Z

Client Solutions Manager

McKinney, TX
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a driven Client Solutions Manager to expand our presence in Texas by building strong client relationships and creating new revenue opportunities. This is a permanent position is well suited for a sales specialist who enjoys opening doors, developing strategic partnerships, and guiding clients through consultative business conversations. The role centers on identifying prospect needs, engaging decision-makers, and turning new accounts into long-term business relationships. Responsibilities:• Develop and pursue new business opportunities across small businesses, mid-sized companies, and enterprise organizations within the assigned market.• Create a steady pipeline through outbound outreach, networking, referrals, virtual meetings, face-to-face appointments, and participation in industry events.• Engage technology and business leaders, including senior executives, to understand organizational priorities and position appropriate solutions.• Lead discovery discussions that uncover client goals, workforce gaps, project demands, and technology-related challenges.• Build and execute territory plans designed to increase market share, generate revenue, and achieve or surpass sales targets.• Strengthen newly established accounts by nurturing relationships, identifying expansion opportunities, and introducing additional services where appropriate.• Serve as a consultative partner by sharing relevant market knowledge, industry trends, and tailored solution recommendations.• Maintain consistent communication with stakeholders to identify future initiatives and support ongoing account development.• Represent the organization within the local business community to enhance visibility, credibility, and connections in the marketplace.
2026-07-27T00:00:00Z

Client Solutions Manager

McKinney, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Client Solutions Manager (Business Development) Overview Robert Half is seeking a driven Client Solutions Manager to focus on new business development and revenue growth across the Dallas market. This role is ideal for a sales professional who thrives on prospecting, opening new doors, winning new clients, and building long-term partnerships. As a consultative seller, you will engage business and technology leaders to identify workforce and project needs while growing a portfolio of strategic accounts. Key Responsibilities New Business Development Prospect, develop, and secure new client relationships within SMB, Mid-Market, and Enterprise organizations. Drive revenue growth through cold outreach, networking, referrals, client meetings, and industry events. Build relationships with executive stakeholders, including CIOs, CTOs, CFOs, IT Directors, and business leaders. Conduct consultative discovery conversations to identify hiring, project, and technology consulting opportunities. Create and execute territory plans to consistently exceed sales and revenue goals. Relationship & Account Growth Convert new client wins into long-term strategic partnerships. Expand existing accounts through cross-selling and consultative solution discussions. Serve as a trusted advisor by providing market insights, workforce trends, and technology staffing solutions. Maintain strong client relationships to uncover additional opportunities and drive ongoing growth. What Success Looks Like Consistently acquires new logos and develops new business opportunities. Builds strong executive-level relationships and earns trusted advisor status. Demonstrates a hunter mentality with a passion for prospecting and business development. Thinks strategically, acts consultatively, and focuses on long-term account growth. Thrives in a competitive, goal-oriented environment and is motivated by performance and results. Qualifications 3-5+ years of B2B sales, business development, account executive, technology sales, or consultative solution sales experience. Proven success generating new business and exceeding revenue targets. Strong prospecting and pipeline development skills. Executive presence with the ability to engage and influence decision-makers. Excellent communication, negotiation, and relationship-building abilities. Self-motivated, competitive, and results-driven with a strong desire to win.
2026-07-28T00:00:00Z

Client Solutions Manager

Austin, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a driven Client Solutions Manager to join our technology, marketing, and creative department. This person will expand our presence in Austin by building strong client relationships and creating new revenue opportunities. This is a permanent position that is well suited for a sales specialist who enjoys opening doors, developing strategic partnerships, and guiding clients through consultative business conversations. The role centers on identifying prospect needs, engaging decision-makers, and turning new accounts into long-term business relationships. This position is hybrid in Austin, 3 days onsite. Key Responsibilities:<ul><li>Develop and pursue new business opportunities across small businesses, mid-sized companies, and enterprise organizations within the assigned market.</li><li>Create a steady pipeline through outbound outreach, networking, referrals, virtual meetings, face-to-face appointments, and participation in industry events.</li><li>Engage technology and business leaders, including senior executives, to understand organizational priorities and position appropriate solutions.</li><li>Lead discovery discussions that uncover client goals, workforce gaps, project demands, and technology-related challenges.</li><li>Build and execute territory plans designed to increase market share, generate revenue, and achieve or surpass sales targets.</li><li>Strengthen newly established accounts by nurturing relationships, identifying expansion opportunities, and introducing additional services where appropriate.</li><li>Serve as a consultative partner by sharing relevant market knowledge, industry trends, and tailored solution recommendations.</li><li>Maintain consistent communication with stakeholders to identify future initiatives and support ongoing account development.</li><li>Represent the organization within the local business community to enhance visibility, credibility, and connections in the marketplace.</li></ul>
2026-08-03T00:00:00Z

Customer Service Representative/Order Processor

Los Angeles, CA
onsite
Temporary to Hire
23 - 26 USD / Hourly
We are looking for a Customer Service Representative/Order Processor to join a fast-moving team in Commerce, California in a contract capacity with permanent potential. This position is ideal for someone who takes pride in staying organized, responding quickly, and ensuring customer requests are handled accurately from initial inquiry through final payment and delivery coordination. Working closely with internal teams, this person will help keep orders on track, support timely communication, and deliver a dependable customer experience. Responsibilities: • Prepare customer quotes based on incoming requests and update pricing details promptly when revisions are needed • Turn approved estimates into invoices, verify deposit information, and help ensure payments are properly recorded • Monitor outstanding quotes and invoices, maintaining complete and well-organized documentation for each transaction • Support accounts receivable activities by sending courteous payment follow-ups, checking status, and escalating concerns when appropriate • Partner with internal teams to confirm production schedules and shipping timing, then share clear updates with customers • Address customer concerns professionally, including changes to timing, incomplete order details, or delivery-related questions • Handle inbound and outbound customer communication related to orders, account questions, and service needs • Assist with order entry, purchase order processing, shipping paperwork, and related administrative support tied to customer accounts
2026-08-05T00:00:00Z

Sr. Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
25 - 26 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to join an onsite team in San Francisco, California, supporting members with complex banking and account-related concerns. This is a Long-term Contract position suited for someone who can navigate sensitive situations with professionalism, sound judgment, and a strong service mindset. The role focuses on resolving challenging issues involving cards, transfers, account activity, and digital banking tools while delivering clear and empathetic communication. The ideal candidate brings strong banking support experience and the confidence to make fair, thoughtful decisions within established guidelines. Responsibilities: • Resolve advanced member concerns involving digital banking access, debit and credit card activity, money movement, and account-related questions. • Manage escalated interactions with calm professionalism, especially when assisting members who are upset, confused, or facing financial impact. • Review account details and available information to identify root causes, determine next steps, and provide accurate resolutions. • Apply established policies and service guidelines to decide when credits, adjustments, or exception-based resolutions are appropriate. • Partner closely with onsite leadership and internal support teams to address issues efficiently and maintain a high standard of service. • Record conversations, investigative findings, actions taken, and final outcomes with accuracy and attention to detail. • Communicate decisions clearly and confidently while balancing member satisfaction with risk awareness and operational standards. • Support ongoing service continuity by adapting to internal tools, workflows, and process updates as needed.
2026-08-07T00:00:00Z

Sr. Customer Service Representative

Ann Arbor, MI
onsite
Temporary to Hire
23 - 26 USD / Hourly
We are searching for a full-time a Sr. Customer Care Specialist, in Ann Abor MI. Must excel at communicating effectively and have a passion for providing exceptional customer service. In this role, you will function as the hub of operations - supporting Sales, Warehouse, Customer Care, Quality and Finance functions. You will be managing the customer service process from start to finish. If you are a highly organized and thrive in a fast-paced environment, with commitment to service, working towards the seamless resolution of issues, then LET'S TALK. This role is onsite for the first 6 months and then hybrid. Pay up to $26/hr. Responsibilities: • Responsible for processing customer orders, setting up and monitoring accounts, and collaborating closely with the fulfillment team to ensure timely delivery to customers. • Exceptional internal and external customer service is a critical component of this role. Provide support to sales team, offering product information, generating sales quotes, dispatching demo and evaluation products to representatives and clients, and compiling sales metrics and reports. • Extensive email-based interactions; we seek candidates with exceptional written communication skills and a strong ability to follow through with customers. Proficiency in Excel is required. • Answer client questions in a timely manner specifically regarding product specifics, connecting with sales representatives, ordering, and receiving products. • Sales representatives are highly dependent on the Customer Specialist team. This team is responsible for sending samples to customers, remitting invoices, and taking payment. Must meet the following to be considered: • 1+ years of Senior level Customer support • 1+ years of experience requiring proficiency in CRM use, data entry, and high-volume phone management preferred • 2+ years of experience building relationships with external and internal clients in a professional setting. • Medical device experience preferred. • Ability to maintain professionalism and deliver high-quality customer service across various digital platforms • Strong technical proficiency and computer literacy required. • SAP and Electronic Data Interchange (EDI) experience preferred.
2026-07-28T00:00:00Z

Customer Service Representative - Monday - Friday

Bentonville, AR
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support employees with questions related to benefit programs in Bentonville, Arkansas. This Long-term Contract opportunity is well suited for someone who communicates clearly, handles confidential information with care, and can work effectively in a remote environment to start. In this role, you will assist with health, retirement, enrollment, and claims-related inquiries while delivering accurate guidance and a positive service experience. Responsibilities: • Respond to employee inquiries about health, retirement, enrollment, claims, and other benefit-related topics with accuracy and care. • Help individuals navigate online portals, internal systems, and available resources to complete benefits-related tasks. • Investigate questions thoroughly, resolve routine concerns independently, and escalate more complex issues to the appropriate support teams. • Record each customer interaction carefully and maintain complete, accurate documentation in the required systems. • Manage conversations efficiently while working across multiple platforms and applications at the same time. • Safeguard personal and benefits information by following confidentiality and data privacy standards. • Participate fully in required training and apply new information quickly to deliver consistent service. • Maintain a dependable remote work setup and remain engaged, available, and attentive throughout scheduled hours.
2026-08-07T00:00:00Z

Customer Success Specialist

Raleigh, NC
onsite
Temporary to Hire
31.35 - 36.3 USD / Hourly
We are looking for a Customer Success Specialist to support customer programs and keep orders, production activity, and deliveries aligned with business commitments in Raleigh, North Carolina. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced utilities and infrastructure environment and enjoys working across operations, logistics, and customer-facing teams. In this role, you will help ensure a smooth customer experience by tracking order execution, communicating updates, and coordinating solutions when issues arise. Responsibilities: • Oversee customer program activity by aligning order timelines with production capacity, inventory availability, and delivery schedules. • Review forecasts, purchase orders, shipment progress, and stock levels to help maintain reliable fulfillment and on-time performance. • Serve as a central point of contact for customers and internal teams by sharing status updates, managing expectations, and addressing service concerns. • Maintain accurate order, inventory, and delivery information within Microsoft Dynamics 365 and related business systems. • Work closely with manufacturing, supply chain, logistics, and operations partners to resolve exceptions and keep commitments on track. • Identify recurring service or process issues, recommend practical improvements, and support corrective actions that strengthen customer satisfaction. • Prepare operational reports, monitor performance indicators, and provide administrative coordination to support daily program execution.
2026-07-15T00:00:00Z

Customer Success Specialist

Reading, PA
onsite
Temporary / Contract
18 - 22 USD / Hourly
We're looking for a detail-oriented Customer Success Specialist to join a growing team! If you enjoy working with customers, processing orders, and keeping things organized, this could be a great opportunity to join a growing team! Responsibilities:<ul><li>Enter customer orders accurately into the system.</li><li>Review orders for pricing, quantities, and accuracy.</li><li>Track orders and provide updates to customers.</li><li>Resolve order issues and communicate with internal teams.</li><li>Maintain accurate records while supporting day-to-day customer needs.</li></ul>
2026-08-07T00:00:00Z

Customer Success Specialist

Chula Vista, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
Robert Half is seeking a proactive and customer-focused Customer Success Specialist to support client relationships, drive satisfaction, and promote long-term account success. This role is responsible for onboarding customers, addressing questions and concerns, monitoring account activity, and helping ensure clients receive maximum value from products or services. The ideal candidate is a strong communicator, solution-oriented, and committed to delivering an exceptional customer experience. Key Responsibilities:<ul><li>Serve as a primary point of contact for customer accounts and build positive client relationships</li><li>Support customer onboarding, training, and account setup activities</li><li>Respond to customer inquiries and resolve issues in a timely and professional manner</li><li>Monitor customer activity, identify needs, and proactively recommend solutions</li><li>Coordinate with internal departments to address service issues and support account success</li><li>Maintain accurate records of customer interactions, updates, and account activity</li><li>Assist with renewals, account changes, and customer retention efforts</li><li>Track customer feedback and help identify opportunities to improve the client experience</li><li>Prepare reports, usage summaries, and account updates as needed</li><li>Contribute to process improvements and customer success initiatives</li></ul>
2026-08-04T00:00:00Z

Customer Success Specialist

Birmingham, AL
onsite
Temporary / Contract
18 - 22 USD / Hourly
Job Summary Our client, a well-established financial institution in Birmingham, Alabama, is seeking a Customer Success Specialist with a strong call center-focused customer service background. This fully onsite role is ideal for a detail oriented who thrives in a high-volume phone environment, provides exceptional service, and can effectively support customers with account-related questions, service needs, and issue resolution. The Customer Success Specialist will serve as a primary point of contact for customers, handling inbound calls, delivering timely solutions, documenting interactions, and ensuring a positive customer experience. This is an excellent opportunity for someone who is detail-oriented, dependable, and comfortable working in a structured, fast-paced setting. Key Responsibilities Handle a high volume of inbound customer calls in a detail oriented, courteous, and efficient manner. Assist customers with account questions, service requests, general inquiries, and basic problem resolution. Provide accurate information regarding products, services, policies, and account activity. Document all customer interactions thoroughly and accurately in internal systems. Research and resolve customer concerns while escalating more complex issues as needed. Maintain a customer-first approach while meeting quality, productivity, and service expectations. Support retention and satisfaction efforts by building rapport and delivering consistent service. Ensure compliance with company policies, procedures, and confidentiality standards related to financial information. Collaborate with internal departments to support timely issue resolution and customer follow-up.
2026-08-04T00:00:00Z

Customer Success Specialist

San Diego, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
Our client is seeking a Customer Success Specialist to support client relationships, ensure customer satisfaction, and help drive retention through responsive service and proactive communication. This role is ideal for a customer-focused professional who enjoys building relationships, solving problems, and helping clients maximize the value of products or services. Key Responsibilities:<ul><li>Serve as a primary point of contact for customer accounts and provide timely, professional support</li><li>Build strong relationships with clients to understand their needs and ensure a positive customer experience</li><li>Respond to customer inquiries, resolve issues, and escalate more complex concerns as needed</li><li>Support onboarding activities and help customers navigate products, services, or internal processes</li><li>Monitor customer accounts, track follow-up items, and ensure timely resolution of service requests</li><li>Maintain accurate customer records, account notes, and activity updates in internal systems</li><li>Collaborate with internal teams such as sales, operations, and support to address customer needs</li><li>Identify opportunities to improve customer satisfaction, retention, and overall service delivery</li><li>Assist with reporting, account reviews, and special projects as assigned</li></ul>
2026-08-04T00:00:00Z

Benefits Customer Service Representative

Edina, MN
onsite
Temporary / Contract
21 - 23 USD / Hourly
Position DescriptionWe are seeking a customer-focused professional to join a Benefits Administration team supporting members and employer groups with benefit-related inquiries. This role combines customer service, call center support, and administrative responsibilities while helping individuals navigate benefit plans, enrollment changes, account updates, and general benefit-related questions. The ideal candidate is a strong communicator who enjoys problem-solving, learning complex information, and delivering a high-quality customer experience in a fast-paced environment. Key Responsibilities<ul><li>Respond to inbound customer inquiries regarding benefits, enrollment, coverage, and account updates.</li><li>Assist customers with benefit-related questions, plan changes, and administrative requests.</li><li>Research and resolve customer concerns while providing accurate and timely information.</li><li>Document customer interactions and maintain accurate records within company systems.</li><li>Navigate multiple platforms and CRM systems to access and update account information.</li><li>Process benefit-related transactions and administrative requests.</li><li>Deliver exceptional customer service while handling sensitive or complex conversations.</li><li>Partner with team members to ensure service levels and customer satisfaction goals are met.</li><li>Adapt to changing processes, systems, and business needs during peak enrollment periods.</li></ul>
2026-08-03T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-07-13T00:00:00Z

Inside Sales and Customer Service Representative

Fremont, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a proactive Inside Sales and Customer Service Representative to support daily customer interactions and branch coordination in California. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys balancing customer service, order processing, and sales support in a fast-paced environment. The person in this role will help ensure accurate documentation, timely follow-up, and a high standard of service for customers and internal teams. Responsibilities: • Handle incoming customer questions, service requests, and order-related concerns through phone and email with professionalism and urgency. • Prepare and distribute sales and operational paperwork such as invoices, contracts, pick documents, packing records, and return-related forms. • Take ownership of customer concerns by addressing routine issues directly and escalating more complex situations to the appropriate team members for resolution. • Coordinate closely with branch staff, outside sales partners, and operational teams to keep communication clear and service activities on track. • Provide requested records, transaction details, and supporting documentation to customers and internal locations as needed. • Monitor open issues and follow up consistently with customers and internal departments until each matter is fully resolved. • Identify service problems or unusual conditions that may affect the customer experience and communicate them to leadership promptly. • Support branch operations with occasional after-hours response needs or facility opening and closing duties when required.
2026-08-05T00:00:00Z

Bilingual Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dedicated Bilingual Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a vital role in delivering exceptional service to customers by addressing their inquiries and concerns with professionalism and efficiency. This position requires fluency in Spanish and English to effectively communicate with a diverse client base. *Fully ONSITE and must be Bilingual in Spanish* Responsibilities:• Respond promptly and professionally to inbound customer inquiries via phone, ensuring customer satisfaction.• Handle both inbound and outbound calls to address customer needs and provide accurate information.• Assist customers in resolving issues, answering questions, and providing guidance on services offered.• Document customer interactions and maintain accurate records in the system.• Collaborate with team members to ensure seamless service delivery and problem resolution.• Identify and escalate complex issues to appropriate departments for further support.• Follow established protocols and procedures to maintain high-quality service standards.• Utilize bilingual skills to communicate effectively with Spanish-speaking customers.• Provide feedback to improve customer service processes and enhance the overall experience.
2026-08-05T00:00:00Z

Bilingual Customer Service Representative

Nazareth, PA
onsite
Temporary / Contract
18 - 23 USD / Hourly
Robert Half is seeking a friendly, customer-focused Bilingual Customer Service Representative (English/Spanish) for a growing organization in the Lehigh Valley area. This individual will serve as the first point of contact for customers, providing exceptional service while assisting with inquiries, resolving concerns, and ensuring a positive customer experience. Responsibilities<ul><li>Respond to incoming customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist Spanish-speaking and English-speaking customers with professionalism and empathy</li><li>Research and resolve customer concerns in a timely manner</li><li>Document customer interactions and update records within company systems</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to ensure customer needs are met</li><li>Maintain a high level of customer satisfaction and service excellence</li></ul>
2026-08-05T00:00:00Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a compassionate Bilingual Customer Service Representative to join a mission-driven non-profit team in San Diego, California. This contract opportunity with potential for a permanent role is ideal for someone who values meaningful community impact and enjoys helping people access important services through a fast-paced call center environment. In this role, you will serve as a trusted first point of contact, providing clear guidance, thoughtful support, and accurate documentation for every interaction. The position offers the chance to build your customer service career while contributing to an organization focused on strengthening lives and communities. Responsibilities:• Handle incoming calls and messages with professionalism, identifying each caller’s needs and offering accurate information, support, or appropriate community referrals.• Record client conversations and service details in web-based platforms promptly and thoroughly to maintain reliable case information.• Stay informed about programs, eligibility guidelines, and available resources so you can provide current and helpful direction to clients.• Work closely with colleagues and partner teams to coordinate solutions and help resolve client concerns efficiently.• Deliver respectful, empathetic service across phone and digital channels while maintaining strong quality standards in every interaction.• Use call center and customer management tools to track inquiries, monitor follow-up needs, and support a smooth client experience.
2026-07-31T00:00:00Z

Customer Service Rep/ Counter Sales

Odessa, TX
onsite
Temporary to Hire
18 - 24 USD / Hourly
We are looking for a customer-focused, detail-oriented team member to join our team as a Customer Service Rep/Counter Sales team member in Texas. This position supports daily front-counter operations by assisting customers, entering orders, handling payments, and helping maintain accurate inventory activity in a fast-paced environment. The ideal candidate brings strong attention to detail, a service-oriented mindset, and the ability to learn technical product information while providing dependable support to both customers and coworkers. Responsibilities: • Create and update customer sales orders with accuracy, ensuring order information is complete and ready for processing. • Support walk-in customers at the counter by identifying their needs and guiding them to appropriate products or solutions. • Suggest suitable tooling and related products based on customer applications and specifications. • Manage product returns carefully, confirming documentation and completing each transaction correctly. • Receive and post customer payments while reviewing paperwork for accuracy before final submission. • Process cash, credit, and debit transactions responsibly and balance customer-facing financial interactions with attention to detail. • Help keep the sales counter clean, organized, and welcoming to improve the overall customer experience. • Assist with stock replenishment, monitor item levels, and communicate low-inventory concerns to support inventory accuracy. • Contribute to team success by collaborating with coworkers, maintaining a positive attitude, and stepping in where needed. • Use basic math and data entry skills to calculate totals, provide correct change, and maintain reliable transaction records.
2026-08-07T00:00:00Z

Medical Customer Service

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Representative to support patients and healthcare staff by providing outstanding service in a fast-paced medical environment. This role is responsible for handling patient inquiries, scheduling appointments, verifying information, and ensuring a positive experience for every patient interaction. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer incoming calls and respond to patient questions in a professional and courteous manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient demographic and insurance information</li><li>Assist patients with intake forms, referrals, and general office procedures</li><li>Route calls and messages to appropriate clinical or administrative staff</li><li>Maintain accurate patient records in electronic medical record systems</li><li>Resolve patient concerns and escalate complex issues when needed</li><li>Support front desk and administrative operations as required</li><li>Follow HIPAA guidelines and maintain patient confidentiality at all times</li></ul>
2026-08-05T00:00:00Z

Insurance Service Representative

Shrewsbury, MA
onsite
Temporary to Hire
28 - 30 USD / Hourly
We are looking for a Insurance Service Representative to support existing and prospective clients with their insurance needs in a fast-paced, service-focused agency environment. This role is primarily in-office, with the opportunity for 1–2 remote days per week after training, based on staffing needs. This is a long term contract - contract to permanent position. The position will handle client service, quoting, endorsements, new business applications, policy reviews, remarkets, billing support, account rounding, and cross-selling. This is a great opportunity for someone with agency experience who enjoys building client relationships, delivering excellent service, and identifying coverage opportunities.
2026-08-04T00:00:00Z

Call Center Specialist

Charlotte, NC
onsite
Temporary / Contract
16.15 - 18.7 USD / Hourly
We are looking for a Call Center Specialist to support a busy student registration program for families seeking school placement assistance in Charlotte, North Carolina. This Contract position is ideal for someone who communicates clearly, stays composed in high-volume situations, and can provide helpful bilingual support when needed. The role is part-time with a flexible schedule, including weekday and Saturday coverage, and focuses on delivering responsive, solution-oriented service to callers throughout peak enrollment periods. Responsibilities: • Respond to a large volume of inbound calls from families seeking guidance on student registration and school placement steps. • Assist callers with registration-related questions, explain required information, and help them move forward in the enrollment process. • Provide bilingual assistance to support families who are more comfortable communicating in another language. • Document customer details accurately and capture unresolved issues for follow-up when additional support is needed. • Address upset or frustrated callers with professionalism, de-escalate concerns, and work toward practical resolutions. • Maintain strong responsiveness during peak business hours while managing call queues efficiently and courteously. • Continue conversations already in progress by reviewing prior notes and helping callers complete next steps without delay. • Escalate complex matters through the appropriate support channels or shared resources when a solution cannot be provided immediately.
2026-08-05T00:00:00Z

Call Center Specialist

Wescosville, PA
onsite
Temporary to Hire
18 - 21 USD / Hourly
Robert Half is partnering with a respected local financial organization to hire a Call Center Specialist. This is an excellent opportunity for a customer-focused professional who enjoys helping others, solving problems, and providing exceptional service in a fast-paced environment. The ideal candidate will have strong communication skills, the ability to multitask, and a passion for delivering a positive customer experience. Bilingual candidates are highly encouraged to apply. Responsibilities<ul><li>Answer a high volume of inbound customer calls professionally and efficiently</li><li>Assist customers with account inquiries, payment questions, and general service requests</li><li>Research and resolve customer concerns while ensuring accuracy and compliance</li><li>Document all customer interactions in the company's system</li><li>Provide clear explanations regarding products, services, and account information</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Meet established quality, productivity, and customer satisfaction goals</li><li>Maintain confidentiality of sensitive customer and financial information</li></ul>
2026-08-07T00:00:00Z

6 8