Search jobs now Find the right job type for you Create a job alert Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Job Market Outlook Press Room Tech insights Labor market overview AI in recruiting Navigating the AI era Staffing for small businesses Cost of a bad hire Browse jobs Find your next hire Our locations

Add your latest resume to match with open positions.

255 results for Client Service Representative jobs

Patient Service Representative
  • Greenville, SC
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a detail-oriented and compassionate Patient Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a vital role in delivering excellent service by assisting patients and visitors, managing appointments, and ensuring accurate record-keeping. This is an exciting opportunity to contribute to the healthcare industry while providing a positive experience for patients.<br><br>Responsibilities:<br>• Welcome and assist patients and visitors with a friendly and attentive demeanor.<br>• Schedule, confirm, and reschedule patient appointments to ensure efficient use of time and resources.<br>• Register patients and update their demographic and insurance details in the electronic health records system.<br>• Verify insurance coverage and complete authorization processes as needed.<br>• Collect payments, including co-pays, deductibles, and outstanding balances, during patient visits.<br>• Maintain accurate and up-to-date patient records in compliance with healthcare regulations.<br>• Collaborate with clinical staff to coordinate patient appointments and ensure proper documentation.<br>• Oversee smooth check-in and check-out procedures to enhance patient flow and satisfaction.<br>• Address patient inquiries and provide guidance regarding services and billing.<br>• Support the team in managing high call volumes while maintaining excellent customer service.
  • 2026-04-24T00:00:00Z
Customer Service Specialist
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 22 - 24 USD / Hourly
  • <p><strong>Customer Service Specialist</strong></p><p>Serve as a primary contact for clients, assisting with orders, inquiries, and issue resolution to ensure an excellent customer experience.</p><p>Job Responsibilities:</p><ul><li>Handle inbound and outbound customer calls.</li><li>Resolve customer complaints and track cases.</li><li>Document customer interactions in CRM software.</li><li>Collaborate with team members to achieve service goals.</li></ul>
  • 2026-04-10T00:00:00Z
Customer Service Specialist
  • Chicago, IL
  • onsite
  • Temporary / Contract
  • 30 - 32 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position offers an opportunity to provide exceptional support to customers while contributing to the efficient handling of orders and inquiries. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you. The Position pays between <strong>$30.00-32.00 an hour.</strong></p><p><br></p><p><strong>Primary Responsibilities:</strong></p><p>• Develop mutually rewarding working relationships with customers through superior customer service</p><p>• Receive and process orders with an exceptional accuracy level of 95% or better into order system</p><p>• Send customer confirmation of order receipt within 3 hours of order entry</p><p>• Update/add customer account information as needed (i.e. contact information, product usage, shipping information, etc.)</p><p>• Serve as the customers advocate by solving problems on the customer’s behalf by engaging right departments and people (including but not limited to product specs, logistical issues, or other related issues)</p><p>• Review, edit and report on the company’s on time in full (OTIF) performance</p><p>• Coordinate with logistics to record and maintain freight rates systematically and in compliance with customer contracts</p><p>• Review outbound reports to ensure customer orders are shipped in accordance with schedule and communicate with customer or logistics to resolve any missed or late shipments</p><p>• Process, monitor and review various customer reports or account information and communicates to the customer or sales team</p><p>• Cross check other customer account specialists order entries for accuracy daily</p><p>• Support other customer accounts as needed</p><p>• Provide necessary follow-up and initiates correspondence to customers</p><p>• Achieve KPI’s set forth by the company and/or department</p><p>• Perform other duties as assigned</p>
  • 2026-04-07T00:00:00Z
Customer Service Specialist
  • Saukville, WI
  • onsite
  • Permanent / Full Time
  • 65000 - 78000 USD / Yearly
  • <p>Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
  • 2026-04-13T00:00:00Z
Customer Service Specialist
  • Honolulu, HI
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Our renowned Honolulu resort seeks an upbeat and reliable Customer Service Specialist to support our guests across various touchpoints. If you’re passionate about creating memorable visitor experiences on Oahu, we want to hear from you. Preference is given to Hawaii residents due to on-site work requirements. Please call us at 808-531-0800 to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Answer guest questions and provide information about resort amenities and local attractions</li><li>Handle phone and in-person reservation requests, modifications, and confirmations</li><li>Resolve guest concerns with empathy and professionalism</li><li>Collaborate with housekeeping, maintenance, and management to address special requests</li><li>Assist with check-in/check-out processes at the front desk as needed</li><li>Maintain accurate records of all guest interactions</li><li>Deliver exceptional customer service in all interactions</li></ul><p><br></p>
  • 2026-04-10T00:00:00Z
Customer Service
  • Hermitage, PA
  • onsite
  • Temporary / Contract
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
  • 2026-04-24T00:00:00Z
Customer Service
  • Louisville, KY
  • onsite
  • Permanent / Full Time
  • 41000 - 48000 USD / Yearly
  • <p><strong>Customer Support Specialist</strong></p><p><br></p><p> <strong>Location:</strong> Louisville, KY (onsite)</p><p><br></p><p>A stable, privately held distribution and logistics company is seeking a <strong>Customer Support Specialist </strong>to support a high-volume, industrial client base. This organization has a long-standing presence in the market and offers strong stability and growth potential.</p><p><br></p><p><strong>Position Overview:</strong></p><ul><li>Manage customer orders, inquiries, and updates</li><li>Coordinate with internal teams to ensure accurate and timely fulfillment</li><li>Support sales and assist with issue resolution</li><li>Maintain records and contribute to process improvements</li></ul><p><strong>Benefits</strong></p><ul><li>2 weeks PTO + 5 sick days</li><li>8 paid holidays</li><li>Health, dental, and vision insurance</li><li>Life insurance and EAP program</li><li>401(k) plan</li><li>Discretionary profit sharing</li></ul><p><br></p><p><br></p>
  • 2026-03-31T00:00:00Z
Customer Service
  • Racine, WI
  • onsite
  • Temporary / Contract
  • 19 - 19 USD / Hourly
  • <p>Bot</p><p>Job Description: Contract-to-Hire Application Processor (Nonprofit Organization – Racine, WI)</p><p>Overview: Join a mission-driven nonprofit organization in Racine, WI as an Application Processor (Contract-to-Hire). This essential administrative role provides critical support to our community by reviewing applications, maintaining accurate data, and delivering excellent customer service.</p><p>Key Responsibilities:</p><ul><li>Review and process incoming applications for eligibility, completeness, and compliance with organizational guidelines.</li><li>Perform accurate data entry of application details into electronic systems and databases.</li><li>Respond to applicant inquiries via phone, email, and in person, providing professional and empathetic customer service.</li><li>Schedule appointments for applicants and clients, coordinating calendars and sending confirmations.</li><li>Maintain confidential records and uphold privacy standards in accordance with nonprofit policies.</li><li>Collaborate with internal staff and external stakeholders to resolve application issues and ensure timely support.</li><li>Assist with general office tasks and administrative support as needed.</li></ul><p>Contract-to-Hire Details: This role starts as a contract position with the intention to convert to full-time based on performance and organizational needs.</p><p>Ready to make a difference? Apply today and help support our nonprofit’s community impact.</p>
  • 2026-04-09T00:00:00Z
Member Services Representative
  • Durham, NC
  • onsite
  • Temporary / Contract
  • 17 - 18 USD / Hourly
  • We are looking for a motivated and detail-oriented Member Services Representative to join our team in Durham, North Carolina. In this long-term contract role, you will play a key part in delivering top-notch customer service in a fast-paced call center environment. This position is ideal for someone who thrives on assisting others and enjoys working with technology to resolve customer inquiries efficiently.<br><br>Responsibilities:<br>• Handle a high volume of inbound calls, providing prompt and courteous assistance to members.<br>• Address and resolve customer inquiries, ensuring satisfaction and timely follow-up.<br>• Accurately process transactions, including payments and account updates, while adhering to cash handling procedures.<br>• Utilize computer systems to input data, track customer interactions, and manage account information.<br>• Maintain a thorough understanding of company policies and services to provide accurate information to members.<br>• Collaborate with team members to ensure seamless service delivery and support.<br>• Identify and escalate complex issues to the appropriate department for resolution.<br>• Meet or exceed performance metrics, including call handling time and customer satisfaction ratings.<br>• Stay updated on new products, services, and system changes to better assist customers.
  • 2026-04-10T00:00:00Z
Member Services Representative
  • Baton Rouge, LA
  • onsite
  • Temporary / Contract
  • 18 - 20 USD / Hourly
  • We are looking for a dedicated Member Services Representative to join our team on a contract basis in Baton Rouge, Louisiana. In this role, you will provide exceptional support to members by addressing inquiries, offering tailored solutions, and promoting financial products and services. This position is well-suited for individuals with a strong background in customer service and experience in banking or financial institutions.<br><br>Responsibilities:<br>• Respond to member inquiries and resolve issues efficiently, ensuring a positive customer experience.<br>• Promote and educate members on financial products and services to meet their needs.<br>• Maintain accurate records of member interactions and transactions in the system.<br>• Handle a high volume of calls in a fast-paced call center environment while maintaining professionalism.<br>• Assist members with account management, including deposits, withdrawals, and balance inquiries.<br>• Collaborate with team members to meet performance goals and service standards.<br>• Uphold compliance with banking regulations and company policies.<br>• Participate in ongoing training to stay updated on financial products and services.<br>• Provide face-to-face customer support as needed, ensuring a personalized approach to service.<br>• Work rotating Saturdays with a flexible day off during the week.
  • 2026-04-10T00:00:00Z
Member Services Representative
  • Sacramento, CA
  • onsite
  • Temporary / Contract
  • 26 - 28 USD / Hourly
  • We are looking for a dedicated Member Services Representative to join our team in Sacramento, California. In this long-term contract role, you will be responsible for delivering exceptional service to members, ensuring their inquiries and concerns are handled efficiently and professionally. If you thrive in a fast-paced environment and enjoy connecting with people, this position offers an excellent opportunity to showcase your customer service skills.<br><br>Responsibilities:<br>• Respond to inbound calls from members and provide clear and accurate information regarding their inquiries.<br>• Address member concerns with professionalism and empathy, ensuring a positive experience.<br>• Manage patient intake processes efficiently while maintaining attention to detail.<br>• Utilize computer systems, including Salesforce, to document interactions and track member information.<br>• Handle both inbound and outbound calls to resolve issues and assist members effectively.<br>• Demonstrate proficiency in navigating a fast-paced call center environment.<br>• Collaborate with team members to meet service-level agreements and organizational goals.<br>• Provide support to veterans and ensure their specific needs are met with care.<br>• Maintain compliance with all company policies and procedures during member interactions.<br>• Continuously improve processes to enhance the overall member experience.
  • 2026-04-15T00:00:00Z
Member Services Representative
  • Jacksonville, FL
  • onsite
  • Temporary / Contract
  • 15.0385 - 17.413 USD / Hourly
  • We are looking for a Member Services Representative to support members with day-to-day financial transactions and account-related needs in Jacksonville, Florida. This Long-term Contract opportunity is ideal for someone who enjoys delivering attentive service, handling cash accurately, and building strong member relationships in a branch environment. The person in this role will help members navigate products and services, resolve account questions, and contribute to branch growth through dependable support and clear, attentive communication.<br><br>Responsibilities:<br>• Engage members in meaningful conversations to understand their banking needs and recommend appropriate services or account options.<br>• Handle routine financial transactions such as deposits, withdrawals, transfers, loan payments, and other teller activities with accuracy and efficiency.<br>• Open new accounts, update existing account details, and complete maintenance requests while following established policies and compliance standards.<br>• Investigate member questions, resolve account concerns, and provide clear information about available products, services, and credit union resources.<br>• Manage a personal cash drawer by opening, closing, balancing daily totals, and maintaining approved cash limits throughout the workday.<br>• Support branch operations by recording night deposits, mail deposits, and other controlled transactions as part of dual-control procedures.<br>• Contribute to business development efforts by promoting relevant financial products, making outbound member calls when needed, and helping the branch meet performance goals.<br>• Monitor transactions for irregularities, follow security procedures, and help protect the organization by identifying potentially fraudulent activity or documentation.<br>• Assist with additional branch coverage, electronic member inquiries, translation support, self-assessments, and other assigned projects as needed.
  • 2026-04-21T00:00:00Z
Customer Service Banking Representative
  • Columbus, OH
  • onsite
  • Temporary / Contract
  • 20 - 21 USD / Hourly
  • <p>This role provides real-time phone support to Retail banking colleagues, offering expert guidance on policies, procedures, systems, and customer service issues. Specialists are expected to deliver coaching and solutions that align with the client&#39;s standards. In addition to Retail support, CSC Specialists assist with overflow from other Lines of Business, ensuring consistent service across the enterprise.</p><p><br></p><p><strong>Duties &amp; Responsibilities:</strong></p><ul><li>Provide inbound phone support to Huntington Retail banking colleagues, resolving inquiries related to policies, procedures, systems, and customer service scenarios.</li><li>Deliver coaching and guidance to colleagues to promote best practices and elevate customer experience.</li><li>Resolve complex customer issues through completion, ensuring adherence to service level agreements.</li><li>Support overflow call volume from other Lines of Business (e.g., Business Banking, Wealth Management, Lending), applying cross-functional knowledge and CSC resources.</li><li>Identify and recommend process improvements to enhance internal workflows and external customer service.</li><li>Maintain accurate documentation of interactions and resolutions in CSC systems.</li><li>Participate in team huddles, calibration sessions, and ongoing training to stay current on updates and initiatives.</li><li>Perform other duties as assigned.</li></ul><p><br></p>
  • 2026-03-30T00:00:00Z
Call Center Representative
  • Wescosville, PA
  • onsite
  • Temporary / Contract
  • 18 - 20 USD / Hourly
  • <p>Robert Half is seeking a personable, reliable, and detail-oriented On-Site Customer Service Representative to join a local team. In this role, you will serve as the first point of contact for customers, providing outstanding support and helping ensure a positive experience with products and services.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist customers in person, addressing inquiries and resolving issues in a timely and professional manner</li><li>Manage incoming requests, process orders, and provide information about products, services, and policies</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with team members and other departments to ensure customer satisfaction</li><li>Escalate complex issues to the appropriate personnel when necessary</li><li>Support administrative tasks as needed to ensure smooth on-site operations</li></ul><p><br></p>
  • 2026-04-07T00:00:00Z
Call Center Representative
  • Mechanicsburg, PA
  • onsite
  • Temporary / Contract
  • 18 - 20 USD / Hourly
  • <p>We’re working with a growing company in the Harrisburg area that’s looking to add friendly, reliable <strong>Call Center Representatives</strong> to their team. If you enjoy helping customers and thrive in a fast‑paced environment, this could be a great fit!</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handling inbound and/or outbound calls</li><li>Assisting customers with questions, requests, or concerns</li><li>Entering and updating information accurately in the system</li><li>Providing professional, courteous service on every call</li></ul><p><br></p>
  • 2026-04-13T00:00:00Z
Call Center Representative
  • Falls Church, VA
  • onsite
  • Temporary / Contract
  • 21 - 23 USD / Hourly
  • <p>We are seeking a customer-focused Call Center Representative to join our client’s team and deliver a positive customer experience. We value innovation, professionalism, and a positive work environment. You will be working onsite Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound calls and respond to customer inquiries in a professional and courteous manner.</li><li>Assist customers by providing information about products, services, and account information.</li><li>Resolve issues, escalate complex cases when necessary, and ensure customer satisfaction.</li><li>Accurately document customer interactions in the system.</li><li>Meet established performance metrics for call quality, productivity, and customer satisfaction.</li></ul><p><br></p>
  • 2026-04-10T00:00:00Z
Call Center Representative
  • Baltimore, MD
  • onsite
  • Temporary to Hire
  • 17 - 20 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Middle River, Maryland. In this Contract to permanent position, you will play a key role in providing exceptional customer service within a fast-paced and dynamic call center environment. Your ability to communicate effectively, multitask, and solve problems will be critical to ensuring customer satisfaction and maintaining our high service standards.<br><br>Responsibilities:<br>• Manage a high volume of inbound calls with professionalism and a customer-first approach.<br>• Address customer inquiries, provide detailed information about products or services, and offer effective solutions.<br>• Utilize multiple computer systems and applications to gather and update customer information efficiently.<br>• Maintain a positive attitude while handling customer concerns and resolving issues empathetically.<br>• Accurately document customer interactions and ensure accounts are updated in the system.<br>• Collaborate with team members and other departments to resolve complex issues and enhance customer experiences.<br>• Meet and exceed performance metrics and quality standards as outlined by the company.<br>• Stay informed about company policies, product offerings, and industry trends to better assist customers.
  • 2026-04-23T00:00:00Z
Call Center Representative
  • Franklin, TN
  • onsite
  • Temporary / Contract
  • 18 - 21 USD / Hourly
  • <p><strong>Call Center Representative</strong></p><p>We are seeking a Call Center Representative who excels at delivering professional, high-quality customer support. In this role, you will handle inbound and/or outbound calls, answer questions, and resolve issues efficiently. The ideal candidate is a strong communicator with a positive attitude and the ability to remain calm under pressure. You will accurately document interactions while meeting call quality and performance metrics. This is a great opportunity for someone who enjoys helping others in a fast-paced, team-oriented environment.</p>
  • 2026-04-24T00:00:00Z
Call Center Representative
  • Nashville, TN
  • onsite
  • Temporary / Contract
  • 18 - 21 USD / Hourly
  • <p><strong>Call Center Representative</strong></p><p>We are seeking a Call Center Representative who excels at delivering professional, high-quality customer support. In this role, you will handle inbound and/or outbound calls, answer questions, and resolve issues efficiently. The ideal candidate is a strong communicator with a positive attitude and the ability to remain calm under pressure. You will accurately document interactions while meeting call quality and performance metrics. This is a great opportunity for someone who enjoys helping others in a fast-paced, team-oriented environment.</p>
  • 2026-04-14T00:00:00Z
Call Center Representative
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 18.5 - 21 USD / Hourly
  • <p>Our client is a respected nonprofit dedicated to serving a diverse community. They are seeking a compassionate and service-oriented Bilingual Call Center Representative to provide critical support to clients, donors, and stakeholders in both Spanish and English, ensuring clear communication and a positive experience for all.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls and inquiries in both Spanish and English, offering support, information, and resources</li><li>Accurately document all interactions and maintain up-to-date records in CRM systems</li><li>Assist callers with program enrollment, donations, and general questions about the organization’s services</li><li>Resolve concerns, escalate issues as needed, and follow up to ensure client satisfaction</li><li>Collaborate with internal teams to relay information and address client needs</li><li>Participate in ongoing training to remain knowledgeable about services, community resources, and cultural sensitivities</li></ul><p><br></p>
  • 2026-04-16T00:00:00Z
Customer Service Manager
  • Mason, OH
  • onsite
  • Temporary to Hire
  • 26 - 30 USD / Hourly
  • <p>Are you a dynamic leader with a passion for customer satisfaction and team development? Our organization is seeking a motivated Call Center Customer Service Manager to oversee daily operations, drive performance, and cultivate a positive work environment in our fast-paced call center.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead and inspire a team of customer service agents to deliver outstanding service across all channels.</li><li>Monitor and analyze key performance metrics, implementing strategies to improve customer experience and operational efficiency.</li><li>Provide ongoing coaching, training, and feedback to support staff development and ensure high performance.</li><li>Handle escalated customer issues, ensuring swift and effective resolution.</li><li>Manage scheduling, resource allocation, and workforce planning to maintain optimal coverage.</li><li>Collaborate cross-functionally with other departments to identify opportunities for process improvements.</li><li>Report regularly to senior leadership on department achievements, challenges, and plans for continuous improvement.</li></ul><p><br></p>
  • 2026-04-24T00:00:00Z
Customer Service Manager
  • Elkhart, IN
  • onsite
  • Permanent / Full Time
  • 60000 - 80000 USD / Yearly
  • <p>On behalf of our client we are looking for an experienced Customer Service Manager to lead and manage our customer service operations in Elkhart, Indiana. This role involves overseeing a team of service experts, driving process improvements, and ensuring exceptional experiences for both customers and employees. The ideal candidate will bring strong leadership skills, operational expertise, and a passion for delivering outstanding service.</p><p><br></p><p>Compensation: $60k-$80k + 10% bonus</p><p>Monday-Friday Onsite </p><p>8:00am-5:00pm</p><p>Benefits: Medical, Dental, Vision, 401k, PTO, Sick days</p><p><br></p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the customer service team of 10-15 people. including hiring, training, scheduling, and conducting performance evaluations</p><p>• Call center experience </p><p>• Foster a collaborative and high-performing team.</p><p>• Oversee daily customer service operations.</p><p>• Identify and address operational challenges.</p><p>• Ensure adherence to company policies, procedures, and safety standards.</p><p>• Provide administrative support to the District Manager.</p><p>• Recommend and implement process improvements.</p>
  • 2026-04-14T00:00:00Z
Customer Service Manager
  • Bristol, CT
  • onsite
  • Permanent / Full Time
  • 65000 - 80000 USD / Yearly
  • <p><strong>Customer Service Manager</strong></p><p>We are partnering with a <strong>manufacturing company in the Bristol, CT area</strong> to hire a <strong>Customer Service Manager</strong>. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and support a team of Customer Service Coordinators and Representatives.</li><li>Manage customer projects from order entry through production and shipment.</li><li>Ensure project accuracy, on-time delivery, and high customer satisfaction.</li><li>Provide daily guidance, workflow oversight, and troubleshooting support for complex projects.</li><li>Help coordinate team workload and resolve project-related issues.</li><li>Maintain accurate project data and documentation.</li><li>Manage higher-complexity projects and key customer relationships.</li><li>Partner with Sales, Technical, Production, Shipping, and Purchasing to keep projects moving efficiently.</li></ul><p> </p><p><strong>What We’re Looking For:</strong></p><ul><li>At least <strong>3 years of experience</strong> <strong> in commercial construction or manufacturing</strong>.</li><li>Comfortable acting as a team lead, including managing workflow and troubleshooting difficult projects.</li><li>Strong <strong>ERP</strong> and <strong>Microsoft Office</strong> skills.</li><li>Excellent communication, organization, and cross-functional collaboration skills.</li></ul><p>If you’re interested in learning more, please apply today or contact <strong>Kelsey Ryan at Robert Half. Kelsey.Ryan@roberthalf(.com)</strong></p>
  • 2026-04-24T00:00:00Z
Customer Service Manager
  • Anoka, MN
  • onsite
  • Permanent / Full Time
  • 75000 - 85000 USD / Yearly
  • <p>This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
  • 2026-04-08T00:00:00Z
Customer Service Representative 3
  • Rock Hill, SC
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • <p><strong>Position Summary</strong></p><p> This role is responsible for managing end-to-end order operations across a multi-state region while serving as a central point of coordination between sales, logistics, supply chain, procurement, finance, vendors, and customers. The position has evolved beyond transactional order entry into a critical operations role that ensures revenue flow, operational efficiency, and financial accuracy. The individual in this role exercises independent judgment to resolve complex operational and financial issues and directly contributes to business performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Operations Management</strong></p><ul><li>Oversee end-to-end order lifecycle from order entry through fulfillment and completion</li><li>Manage and resolve escalations related to order processing, delivery issues, and RMAs</li><li>Ensure timely and accurate order execution to support revenue realization</li></ul><p><strong>Supply Chain Coordination</strong></p><ul><li>Maintain inventory accuracy across systems and distribution centers</li><li>Execute Goods Receipts (GRs) and ensure alignment between physical and system inventory</li><li>Coordinate with logistics and distribution teams to resolve supply and delivery challenges</li></ul><p><strong>Procurement &amp; Vendor Management</strong></p><ul><li>Create and manage purchase orders in alignment with operational needs</li><li>Review and approve vendor invoices, ensuring accuracy and compliance</li><li>Partner with vendors to resolve discrepancies and maintain performance standards</li></ul><p><strong>Financial Accuracy &amp; Compliance</strong></p><ul><li>Support invoice reconciliation and ensure accurate financial posting</li><li>Identify and resolve billing discrepancies to minimize financial risk</li><li>Partner with finance to ensure alignment between operations and financial records</li></ul><p><strong>Cross-Functional Leadership</strong></p><ul><li>Serve as a primary escalation point across sales, logistics, finance, and customer teams</li><li>Coordinate activities across departments to ensure seamless operations</li><li>Drive communication and issue resolution in a fast-paced, multi-functional environment</li></ul>
  • 2026-04-23T00:00:00Z
5 7