306 Results for Client Service Representative Jobs

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Customer Service Representative

Yorktown Heights, NY
onsite
Temporary / Contract
18 - 21 USD / Hourly
Our client is seeking a Contract Customer Service Representative to provide administrative and customer support in a stable, fast-paced office environment. This position is ideal for an administrative professional looking to expand their skill set and grow within a close-knit organization. The role will involve a combination of customer service, data entry, and general office support responsibilities, with opportunities for increased responsibility as the business continues to grow.
2026-09-30T00:00:00Z

Customer Service Representative

Columbus, OH
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers with prompt, accurate, and detail-focused service in Columbus, Ohio. This Long-term Contract position is ideal for someone who enjoys helping people, handling high-volume interactions, and maintaining accurate records. The person in this role will respond to customer inquiries, complete detailed data entry, and document account activity carefully within Salesforce. Responsibilities: • Respond to inbound customer calls and provide clear, courteous assistance with account or service-related questions. • Help customers reset account details and guide them through basic issue resolution steps. • Enter customer information, updates, and service activity accurately into internal records and databases. • Record interactions, case notes, and follow-up actions in Salesforce to maintain complete documentation. • Manage data carefully by reviewing entries for accuracy, completeness, and consistency. • Support both inbound and outbound communication as needed to address requests and provide updates. • Process order-related information and ensure customer requests are routed or completed correctly.
2026-10-12T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our location in a fast-paced call center setting. This Long-term Contract opportunity is ideal for someone who enjoys solving service concerns, managing requests with accuracy, and delivering a detail-focused customer experience. The role works closely with internal departments to ensure issues are addressed efficiently and customers receive timely, helpful support. Responsibilities: • Handle incoming customer inquiries related to service disruptions, missed pickups, and other account concerns, taking ownership through resolution. • Enter and manage service requests and order details with a high level of accuracy, ensuring each task is completed promptly. • Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs. • Guide customers in using available self-service resources so they can access information and complete routine actions more efficiently. • Recognize repeated service problems or workflow bottlenecks and communicate them to the appropriate internal contacts for review. • Stay effective in a dynamic environment by adjusting to updated processes, shifting priorities, and evolving business demands.
2026-10-09T00:00:00Z

Customer Service Representative

Pennsauken, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a customer-focused individual to support service operations for an organization in Pennsauken, New Jersey. This Long-term Contract position is ideal for someone who can manage customer interactions, coordinate scheduling needs, and maintain accurate communication across teams. The right candidate will bring strong organizational skills, confidence with office software, and the ability to deliver a high standard of service in a fast-paced onsite environment. Responsibilities:• Handle incoming customer inquiries by phone and other channels, providing timely updates and attentive support throughout each interaction.• Coordinate account-related activities to ensure customer requests, service needs, and follow-up actions are completed accurately.• Manage scheduling and dispatch-related tasks, aligning service activity with customer expectations and internal priorities.• Maintain organized records of customer communications, job details, and service outcomes using computer-based systems.• Work closely with internal departments to resolve issues, clarify service requirements, and keep workflows moving efficiently.• Monitor open requests and proactively communicate status updates to customers to promote a positive service experience.• Use Microsoft Office and other business systems to prepare documentation, track activity, and support daily operations.
2026-10-13T00:00:00Z

Customer Service Representative

Wilmington, MA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity. Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. A Bachelor's Degree is preferred. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function. If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!
2026-10-01T00:00:00Z

Customer Service Representative

Tinley Park, IL
onsite
Temporary / Contract
17.575 - 18.5 USD / Hourly
We are looking for a Customer Service Representative to support transportation scheduling operations for a Contract position based in Tinley Park, Illinois. This role focuses on coordinating trip assignments, maintaining accurate scheduling records, and delivering dependable service to riders and provider partners. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage changing priorities in a fast-paced customer service environment. Responsibilities:• Coordinate and assign transportation trips across multiple service providers to support daily operations.• Create, adjust, and maintain paratransit schedules in Trapeze while aligning plans with established organizational guidelines.• Manage recurring, advance, and same-day trip requests with a high level of accuracy and attention to timing.• Work closely with dispatch and reservations teams to keep trip information current and service running smoothly.• Balance rider needs, operating efficiency, and available resources when making scheduling decisions.• Monitor schedules and trip activity to help meet defined service, productivity, and performance expectations.• Provide customer service support through inbound and outbound communication related to trip coordination and updates.• Complete additional tasks as needed to support transportation and scheduling functions. The salary range for this position is $18 to $18.50. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-10-07T00:00:00Z

Customer Service Representative

Kansas City, MO
onsite
Temporary to Hire
17.4135 - 20.163 USD / Hourly
We are looking for a Customer Service Representative to join a team in Kansas City, Missouri in a contract-to-permanent capacity. This role focuses on delivering responsive support to policyholders, resolving service concerns with professionalism, and guiding customers through policy-related requests. The ideal candidate brings strong communication skills, confidence working with financial retirement products, and the ability to navigate web-based service tools in a fast-paced environment. Responsibilities: • Respond to policyholder inquiries and concerns by phone and provide clear, timely follow-up on next steps and resolutions. • Review and complete policy-related transactions, including value calculations, premium refunds, loan balances, loan interest refunds, and benefit-related requests. • Assist customers with updates and modifications to existing policies while ensuring accuracy and compliance with company guidelines. • Investigate service issues thoroughly and take ownership of resolving problems to achieve a positive customer experience. • Interpret policy details and explain coverage provisions, account activity, and available options in a way customers can understand. • Use web-based customer service platforms to document interactions, manage requests, and maintain accurate service records. • Support inbound and outbound customer communication as needed to address pending items and confirm request completion. • Carry out additional service and administrative tasks that contribute to smooth daily operations.
2026-10-09T00:00:00Z

Customer Service Representative

Sussex, WI
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a team in Sussex, Wisconsin in a contract capacity. This position focuses on supporting customers through accurate quote preparation, order processing, and responsive communication that helps create a smooth end-to-end experience. The ideal candidate brings a strong service mindset, works well across departments, and is comfortable managing multiple priorities while maintaining accuracy and follow-through. Responsibilities:• Prepare and process customer quotes, sales orders, and related transactions with a high level of accuracy and timeliness.• Monitor open orders and follow up proactively with customers regarding status updates, changes, and next steps.• Coordinate revisions, rush requests, and other order adjustments to help meet customer expectations and business requirements.• Administer subscription and contract records for platform and cellular services, ensuring details remain current and organized.• Partner with internal teams to address customer questions, resolve issues, and communicate information clearly throughout the order lifecycle.• Maintain thorough documentation of customer interactions, order activity, and service updates within CRM and related systems.• Recommend practical improvements to quoting, order handling, and service workflows to support greater efficiency and consistency.• Contribute to team performance goals by delivering strong service results, supporting KPI targets, and helping enhance the overall customer experience.• Represent the voice of the customer by sharing feedback and insights that support better service and cross-functional decision-making.• Perform additional assigned duties as needed to support daily operations and customer needs.
2026-10-13T00:00:00Z

Customer Service Representative

Blaine, MN
onsite
Temporary / Contract
14.725 - 17.05 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume seasonal energy assistance program in Blaine, Minnesota. This Long-term Contract position focuses on helping applicants complete required paperwork, reviewing submissions for accuracy, and providing compassionate service in a fast-paced office setting. The role involves both front-desk interaction and back-office application support, with a strong emphasis on timeliness, professionalism, and careful review of eligibility details. Responsibilities: • Review and process energy assistance applications while ensuring information is complete, accurate, and properly documented. • Evaluate household details such as income and family composition to determine whether submissions meet program guidelines. • Assist walk-in visitors at the reception area by answering questions, guiding them through forms, and providing clear next steps. • Respond to applicant inquiries in person and by phone regarding application status, missing documents, and eligibility requirements. • Maintain steady productivity in a busy environment with daily application volume and strict response timelines. • Communicate difficult decisions with empathy and professionalism when applicants are ineligible or have incomplete documentation. • Rotate between front-desk coverage and back-office processing duties based on team needs. • Track outstanding items and follow up on incomplete applications within required program deadlines.
2026-10-13T00:00:00Z

Customer Service Representative

Greenville, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a wholesale distribution team in Appleton, Wisconsin. This is contract- to - permanent opportunity is ideal for someone who enjoys helping customers, managing order details, and serving as a reliable point of contact for product, pricing, and delivery questions. In this role, you will support day-to-day customer interactions while partnering with internal teams to keep service levels high and documentation accurate. Responsibilities:• Respond to incoming customer calls and provide timely assistance with product questions, pricing details, delivery updates, and general service requests.• Enter and manage customer orders with a strong focus on accuracy, completeness, and prompt follow-through.• Work with customers to anticipate inventory demand and help align order activity with expected stock needs.• Partner with sales, operations, and other internal departments to ensure smooth communication and efficient resolution of customer requests.• Assist with promotional and sales-related activities that strengthen customer engagement and support business growth.• Prepare and maintain territory-related records, order documentation, and other administrative materials to support daily operations.• Address customer concerns and discrepancies by investigating issues, identifying solutions, and following through to resolution.• Take part in ongoing training to remain current on company procedures, service expectations, and best practices.
2026-10-13T00:00:00Z

Customer Service Representative

Deer Park, IL
remote
Temporary / Contract
26 - 27 USD / Hourly
We are looking for a Customer Service Representative to join a detail-oriented services team in Illinois. This long-term Contract opportunity is well suited for someone who is energized by a high-volume service environment and can provide thoughtful, accurate support to customers, clients, and internal partners. The position calls for strong communication, quick problem-solving, and the ability to manage several systems and tasks at once while maintaining a positive customer experience. Customer Service Representative Responsibilities:• Respond to a steady flow of inbound service inquiries and provide timely, accurate assistance to candidates, clients, and branch teams.• Research payroll-related concerns and general service issues, determine appropriate next steps, and ensure each matter is brought to resolution.• Record interactions, process updates, and complete transaction entries across CRM and related systems with close attention to detail.• Guide users through available self-service resources and communication channels so they can complete common requests more effectively.• Handle both structured and unscripted conversations with professionalism, adjusting communication style to meet each caller’s needs.• Coordinate with payroll operations and other internal support teams when issues require escalation or additional review.• Manage inbox activity and follow-up tasks to keep service requests organized, current, and moving toward completion. If you are interested in this Customer Service Representative opportunity, please submit your resume today to be considered!
2026-10-12T00:00:00Z

Customer Service Representative

Ross, CA
onsite
Temporary / Contract
24 - 25 USD / Hourly
We are looking for a Customer Service Representative to support an upcoming event through a Contract assignment. This role is ideal for someone who enjoys engaging with people, representing a brand effectively, and delivering a positive customer experience in a fast-paced setting. The selected candidate will help create a welcoming booth environment, respond to attendee questions, and capture customer interest with accuracy and care. Responsibilities: • Prepare the event booth before opening by organizing materials, arranging displays, and ensuring the space is ready for visitors. • Represent the company at the trade event by welcoming attendees and creating a friendly, positive first impression. • Share clear and accurate information about the company’s products, service locations, and general offerings. • Respond to customer questions about item availability and help guide visitors to appropriate solutions. • Gather attendee details, requests, and follow-up needs with careful attention to accuracy and completeness. • Coordinate product sample requests with the appropriate teams and keep supporting records well organized. • Support event operations throughout the assignment, including booth coverage during event hours and breakdown at the close of the event. • Build positive connections with customers and prospective clients by providing attentive, high-quality service at every interaction.
2026-10-13T00:00:00Z

Customer Service Representative

Santa Barbara, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dependable Customer Service Representative to support daily customer interactions in Santa Barbara, California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing order details accurately, and handling a steady volume of phone-based communication. The role includes both customer support and administrative tasks, with training provided to help you succeed in the position. Responsibilities: • Respond to incoming customer calls professionally and provide timely assistance with questions, requests, and service needs. • Place outbound calls as needed to follow up on customer inquiries, confirm information, or support ongoing service activities. • Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time. • Maintain up-to-date records by inputting and reviewing customer and order information in company databases. • Resolve routine service issues by gathering details, identifying solutions, and escalating more complex concerns when appropriate. • Support day-to-day customer service operations by balancing phone communication with data entry and order-related tasks.
2026-10-13T00:00:00Z

Customer Service Representative

Valley Center, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
A growing professional services company is seeking a Customer Service Representative to join its client support team. This position is less of a traditional call-center role and more focused on building relationships, managing client requests, coordinating internally, and making sure customers receive timely answers. You’ll be the person clients can count on when they need help — whether that means answering a question, coordinating with another department, researching an issue, or simply following up when you said you would.Responsibilities:<ul><li>Serve as a primary point of contact for assigned customers</li><li>Respond to phone and email inquiries</li><li>Research customer questions and provide accurate answers</li><li>Track requests from beginning to resolution</li><li>Coordinate with internal departments to resolve issues</li><li>Schedule appointments, services, or follow-up calls as needed</li><li>Maintain detailed customer records</li><li>Update CRM information and account notes</li><li>Process service requests and account changes</li><li>Prepare correspondence and customer documentation</li><li>Monitor outstanding requests and proactively follow up</li><li>Escalate complex issues to the appropriate team member</li><li>Identify opportunities to improve the customer experience</li><li>Assist with general administrative projects</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Rancho Santa Fe, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
A well-established North County manufacturer is looking for a Customer Service Representative to serve as the day-to-day point of contact for customers placing orders, checking shipment status, and resolving account questions. This is a great role for someone who enjoys being busy, communicating with people throughout the day, and taking ownership of an issue from the initial call through resolution.What You’ll Handle:<ul><li>Respond to customer inquiries by phone and email</li><li>Enter and process customer orders</li><li>Provide order status and shipment updates</li><li>Coordinate with warehouse and shipping teams</li><li>Resolve order discrepancies, shortages, and delivery issues</li><li>Prepare quotes and provide basic product information</li><li>Maintain accurate customer account information</li><li>Process returns, credits, and replacement orders</li><li>Follow up on open customer issues</li><li>Communicate product availability and expected delivery dates</li><li>Document customer interactions in the company system</li><li>Partner with sales, operations, and accounting teams</li><li>Identify recurring customer issues and escalate when appropriate</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Korean Customer Service Representative to support members with benefit questions, plan information, and issue resolution in a fast-paced healthcare environment. This is a Contract position based in Westminster, California, and it is ideal for someone who can communicate clearly, navigate member concerns with empathy, and provide accurate guidance. The person in this role will help create a positive service experience by addressing inquiries, documenting interactions thoroughly, and partnering with internal teams when additional support is needed. Responsibilities:• Respond to inbound member inquiries and evaluate each situation carefully to determine the most effective next step.• Explain health plan benefits, coverage details, and available options to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns, identify root causes, communicate resolutions, and route complex matters to leadership or the appropriate department when necessary.• Support outreach and calling initiatives designed to strengthen member engagement and encourage continued participation.• Maintain accurate records of conversations, actions taken, and required follow-up within designated systems and documentation tools.• Follow established workflows, reference materials, and service guidelines while contributing ideas that improve team efficiency and member satisfaction.• Adhere to applicable federal, state, and organizational compliance standards related to healthcare plan operations.• Participate actively in coaching sessions, staff meetings, and training programs to strengthen service quality and performance.• Assist with additional tasks as assigned, including occasional travel or weekend coverage during peak periods.• Manage high-volume phone interactions while listening attentively, entering information accurately, and providing attentive service throughout each call.
2026-10-10T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Vietnamese and English Customer Service Representative to support members with pharmacy benefit questions and service needs in Westminster, California. This Contract position is ideal for someone who enjoys helping people over the phone, resolving issues with care, and maintaining accurate records in a fast-paced healthcare environment. The person in this role will serve as a key point of contact for pharmacy-related concerns while working closely with internal teams to deliver responsive, compliant member support. Responsibilities:• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and general service questions.• Coordinate with network pharmacies to help members address refill needs and related access issues when additional support is required.• Escalate clinical questions or sensitive medication concerns to the appropriate clinical leaders for timely review and follow-up.• Partner with internal quality and performance teams to support programs focused on improving medication adherence outcomes.• Participate in outbound calling initiatives assigned by leadership to strengthen member engagement and service delivery goals.• Follow established procedures, reference materials, and operational guidelines to handle requests accurately and efficiently while identifying workflow concerns to management.• Maintain complete and accurate documentation of member interactions, actions taken, and required forms within designated systems according to department standards.• Attend team meetings, training sessions, and coaching activities, and apply feedback to improve service quality and performance.• Adhere to all applicable federal, state, and organizational compliance requirements related to health plan operations.• Perform additional customer service and administrative duties as needed to support department objectives.
2026-10-13T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18.5 - 22 USD / Hourly
We are seeking a customer-focused Customer Service Representative to support a high-volume call center environment. The ideal candidate will have strong communication skills, the ability to handle a large volume of inbound and outbound calls, and a commitment to delivering excellent service while resolving customer inquiries efficiently. Key Responsibilities:<ul><li>Handle inbound and outbound customer calls in a high-volume call center setting.</li><li>Respond to customer inquiries related to products, services, orders, accounts, or general support needs.</li><li>Resolve customer concerns professionally and escalate more complex issues as needed.</li><li>Accurately document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain service quality standards, response times, and call handling expectations.</li><li>Collaborate with internal departments to support timely issue resolution.</li><li>Assist with additional customer support and administrative tasks as assigned.</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client outreach. This long-term contract opportunity is ideal for someone who communicates confidently, handles a fast-paced call environment, and takes pride in maintaining accurate account records. The person in this role will help guide contacts through payment-related questions, registration steps, and account completion while delivering a detail-oriented customer experience. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment information. • Walk customers through available payment methods, enrollment steps, and account setup expectations with clarity and care. • Enter new information and revise existing records in internal databases to keep account data current and accurate. • Record conversation details, status updates, and planned follow-up actions after each customer interaction. • Reconnect with vendors and clients to obtain missing documentation or complete unfinished registration requirements. • Review account information, investigate inconsistencies, and resolve issues through research and direct outreach. • Partner with internal teams to address account concerns and support timely processing of outstanding items. • Consistently achieve daily expectations for call activity, service quality, productivity, and customer support performance.
2026-10-14T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in Cerritos, California in a contract-to-permanent opportunity. This role focuses on delivering responsive support to customers through phone and email while ensuring orders, appointments, and records are handled accurately. The ideal candidate is organized, detail-oriented, and comfortable managing a high volume of inquiries in a fast-paced service environment. Responsibilities: • Respond to incoming customer calls and emails with timely, courteous, and solution-focused service. • Support both inbound and outbound communication to assist customers, follow up on requests, and provide updates. • Enter customer orders and service details accurately into internal systems while maintaining complete records. • Coordinate and schedule appointments based on customer needs and business availability. • Welcome and assist visitors in the showroom, providing information and directing inquiries appropriately. • Perform data entry tasks with a high level of accuracy to keep customer and order information current. • Use Microsoft Word and Excel to document activity, track information, and prepare basic reports. • Work collaboratively with internal teams to resolve issues and ensure a smooth customer experience.
2026-10-06T00:00:00Z

Customer Service Representative

San Bernardino, CA
onsite
Temporary / Contract
19 - 23 USD / Hourly
A company in the medical and insurance industry is seeking a detail-oriented Customer Service Representative. This role involves answering insurance-related calls and providing accurate, professional support in a fast-paced environment. Responsibilities<ul><li>Answer incoming calls and assist with insurance-related questions.</li><li>Gather and accurately document caller information.</li><li>Route inquiries to the appropriate department when needed.</li><li>Manage a high volume of calls while maintaining professional customer service.</li><li>Maintain confidentiality when handling personal and insurance information.</li></ul>
2026-10-09T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced team in California. This contract-to-permanent position is ideal for someone who enjoys helping customers, managing order information accurately, and handling a steady volume of phone-based interactions. The person in this role will serve as a key point of contact for inbound and outbound communication while delivering detail-focused, solution-focused service. Responsibilities: • Respond to incoming customer calls with a courteous approach, addressing questions, concerns, and service needs in a timely manner. • Place outbound calls as needed to provide updates, gather information, and support follow-up communication with customers. • Enter customer orders into internal systems with close attention to accuracy, completeness, and timing. • Assist customers with product, service, or order-related inquiries by providing clear and helpful information. • Maintain detailed records of conversations, requests, and order activity to support efficient service delivery. • Coordinate with internal teams when issues require additional research, escalation, or resolution. • Manage multiple customer interactions throughout the day while maintaining a courteous and service-oriented approach.
2026-10-01T00:00:00Z

Customer Service Representative

Milwaukee, WI
onsite
Permanent / Full Time
45000 - 52000 USD / Yearly
We are looking for a Customer Service Representative to support customer accounts and help ensure a reliable, responsive service experience in Milwaukee, Wisconsin. This role serves as a key point of contact for order activity, shipment status, quotes, and account updates while coordinating closely with production, sales, and other internal teams. The ideal candidate brings strong experience in a manufacturing setting, exercises sound judgment in a fast-moving environment, and maintains accuracy across purchasing and customer records. Responsibilities: • Build productive customer relationships by responding to inquiries, clarifying product and service information, and resolving issues with professionalism. • Process incoming purchase orders promptly, review order details for accuracy, and correct discrepancies before release. • Track active jobs through production and follow up with internal teams to help keep delivery commitments on schedule. • Manage inbound customer calls and direct requests to the appropriate department or contact when specialized support is needed. • Support pricing and quotation updates by maintaining current information and communicating revisions to customers and internal stakeholders. • Coordinate account and order changes with production to keep planning records, bills of materials, and related documentation accurate. • Review customer forecasts and align order activity to help meet demand expectations and applicable business agreements. • Provide daily status updates on priority orders, including shipment tracking, expected arrival timing, and production progress. • Recommend practical process improvements that enhance service quality, accuracy, and overall account support. • Perform additional assigned duties that contribute to departmental objectives and customer satisfaction.
2026-10-14T00:00:00Z

Customer Service Representative

Overland Park, KS
onsite
Temporary to Hire
18.05 - 19 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent opportunity. This role is ideal for someone who enjoys helping customers, resolving questions with care, and creating positive experiences across every interaction. The person in this position will support daily account-related activities, communicate clearly with internal and external partners, and contribute to service quality through accuracy, responsiveness, and teamwork. Responsibilities: • Respond to customer inquiries and service requests through inbound and outbound communication while delivering a detail-oriented and helpful experience. • Build strong relationships with customers, clients, and internal teams to encourage confidence in the program and improve overall satisfaction. • Handle routine account maintenance, including user updates, onboarding support, confirmations, approvals, and other customer-related administrative tasks. • Document conversations, concerns, resolutions, and follow-up details accurately within company systems to maintain complete service records. • Escalate complex or unresolved matters to advanced support teams or leadership when additional assistance is needed. • Calm difficult situations with empathy and sound judgment, working to resolve concerns while preserving a high standard of customer care. • Support operational workflows by preparing billings, completing launch-related communications, and assisting with new program implementation activities. • Contribute to service improvement by sharing feedback, participating in training sessions, and helping strengthen documentation and internal procedures. • Meet established productivity, accuracy, and service-level expectations while maintaining accountability and punctuality. • Participate in team and leadership discussions to provide insights, suggest improvements, and communicate resource or process needs.
2026-10-14T00:00:00Z

Customer Service Representative

Rockleigh, NJ
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to support key client accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support, coordinating with sales and internal teams, and helping customers navigate order, shipping, and service-related needs. The ideal candidate is comfortable managing complex requests, communicating clearly across departments, and maintaining a high level of service in a fast-paced environment. Responsibilities: • Build and sustain strong working relationships with major customer accounts while partnering closely with the sales organization to support ongoing business needs. • Address complex customer concerns and ownership of escalated issues, ensuring timely follow-through and clear communication through resolution. • Provide account support throughout both pre-sale and post-sale activities, helping customers and sales teams with order-related questions, service requests, and account coordination. • Investigate and resolve issues involving orders, returns, delivery timelines, and logistics to maintain a smooth customer experience. • Monitor account activity, research relevant information in company databases, and prepare updates or reports for customers and internal stakeholders. • Coordinate urgent requests such as rush orders, shipment changes, and sales order adjustments while maintaining accuracy and responsiveness. • Work cross-functionally with fulfillment, production, shipping, finance, technical support, and other internal teams to remove obstacles and keep transactions on track. • Contribute at trade shows and industry events as needed to support customer engagement and broader sales efforts.
2026-10-14T00:00:00Z

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306 results for Client Service Representative jobs