Employee Experience Representative
<p><strong>Employee Experience Representative</strong></p><p><br></p><p><strong>Location:</strong> Moline, IL</p><p><strong>Schedule:</strong> Hybrid – 4 days onsite, 1 day remote (flexible remote day)</p><p><strong>Training:</strong> In-office training for the first 2–3 months</p><p><br></p><p>Robert Half is partnering with a well-respected manufacturing organization to hire an <strong>Employee Experience Representative</strong> to support their <strong>Human Resources Operations Center.</strong> This role plays a key part in delivering high-quality HR support and an exceptional employee experience across the organization.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p>As an Employee Experience Representative, you will provide comprehensive, customer-focused HR support to employees and HR partners. You’ll manage a variety of HR transactions, ensure confidentiality, and collaborate with internal teams to continuously improve HR processes and service delivery.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Deliver exceptional customer service by researching, resolving, and responding to HR inquiries in a timely and professional manner</li><li>Administer HR processes related to: Talent acquisition and internal transfers, Organizational management, Employee record maintenance, and Learning and training administration</li><li>Maintain a high level of confidentiality and accuracy when handling sensitive employee information</li><li>Participate in continuous improvement initiatives by identifying opportunities to enhance HR service delivery</li><li>Ensure Service Level Agreements (SLAs) are consistently met or exceeded</li><li>Collaborate with Employee Experience Specialists to support process improvements and escalation resolution</li></ul><p><strong><u>Why You’ll Love This Role</u></strong></p><ul><li>Develop and strengthen your HR operations skill set</li><li>Work in a fast-paced, service-driven environment</li><li>Partner closely with HR professionals and internal stakeholders</li><li>Gain experience supporting enterprise-level HR processes</li></ul>
<p><strong><u>Required Skills & Experience</u></strong></p><ul><li>Exceptional attention to detail</li><li>Proven ability to multitask, manage competing priorities, and adapt to changing needs</li><li>Strong analytical, organizational, and problem-solving skills</li><li>Experience working collaboratively in a team environment</li><li>Excellent written, verbal, and interpersonal communication skills</li><li>Demonstrated ability to support and implement process improvements</li></ul><p><strong><u>Preferred Qualifications</u></strong></p><ul><li>Experience in HR processes or an HR operations role</li><li>Strong customer service experience</li><li>Familiarity with HR systems such as SuccessFactors (Learning, Employee Profile, Recruiting, Onboarding, etc.)</li><li>Proficiency with Microsoft Excel</li><li>Bachelor’s degree in Human Resources, Business, or a related field</li></ul>
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3>
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
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- Moline, IL
- remote
- Temporary
-
18.00 - 20.00 USD / Hourly
- <p><strong>Employee Experience Representative</strong></p><p><br></p><p><strong>Location:</strong> Moline, IL</p><p><strong>Schedule:</strong> Hybrid – 4 days onsite, 1 day remote (flexible remote day)</p><p><strong>Training:</strong> In-office training for the first 2–3 months</p><p><br></p><p>Robert Half is partnering with a well-respected manufacturing organization to hire an <strong>Employee Experience Representative</strong> to support their <strong>Human Resources Operations Center.</strong> This role plays a key part in delivering high-quality HR support and an exceptional employee experience across the organization.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p>As an Employee Experience Representative, you will provide comprehensive, customer-focused HR support to employees and HR partners. You’ll manage a variety of HR transactions, ensure confidentiality, and collaborate with internal teams to continuously improve HR processes and service delivery.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Deliver exceptional customer service by researching, resolving, and responding to HR inquiries in a timely and professional manner</li><li>Administer HR processes related to: Talent acquisition and internal transfers, Organizational management, Employee record maintenance, and Learning and training administration</li><li>Maintain a high level of confidentiality and accuracy when handling sensitive employee information</li><li>Participate in continuous improvement initiatives by identifying opportunities to enhance HR service delivery</li><li>Ensure Service Level Agreements (SLAs) are consistently met or exceeded</li><li>Collaborate with Employee Experience Specialists to support process improvements and escalation resolution</li></ul><p><strong><u>Why You’ll Love This Role</u></strong></p><ul><li>Develop and strengthen your HR operations skill set</li><li>Work in a fast-paced, service-driven environment</li><li>Partner closely with HR professionals and internal stakeholders</li><li>Gain experience supporting enterprise-level HR processes</li></ul>
- 2025-12-19T18:44:33Z