<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
We are looking for a skilled and detail-oriented Office Manager / Accounting Clerk to join our team in Rutland, Vermont. This long-term contract position offers the opportunity to manage key office functions while maintaining accuracy and efficiency in accounting tasks. The ideal candidate will excel in administrative support and financial operations.<br><br>Responsibilities:<br>• Oversee daily office operations to ensure smooth workflow and organization.<br>• Manage accounts payable and receivable processes, including timely billing and payment tracking.<br>• Utilize accounting software systems to accurately record and maintain financial data.<br>• Prepare and analyze financial reports to support decision-making.<br>• Handle customer inquiries and provide exceptional service related to billing or account issues.<br>• Coordinate with internal teams to maintain operational efficiency and resolve discrepancies.<br>• Ensure compliance with company policies and accounting standards.<br>• Maintain organized records for audits and internal reviews.<br>• Provide support in scheduling, correspondence, and other administrative tasks.<br>• Monitor and order office supplies to maintain a well-stocked and functional workspace.
<p>We are looking for a dedicated Dispatcher to join our team in Hudson, New Hampshire. In this long-term contract position, you will play a pivotal role in supporting technical service operations and ensuring customer satisfaction. For the right candidate this can go permanent. </p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule on-site service programs in collaboration with the Field Service Team and customers nationwide.</p><p>• Prepare work orders, ensuring alignment with customer purchase orders, billing, and shipping details.</p><p>• Provide technicians with detailed job information prior to dispatch to ensure service efficiency.</p><p>• Communicate updates regarding service timelines and resolve any discrepancies with customers.</p><p>• Assist with creating invoices and contracts through accurate data entry.</p><p>• Maintain service-related reports to track operations and performance metrics.</p><p>• Support continuous improvement initiatives aimed at optimizing service operations.</p><p>• Ensure adherence to established service schedules and timelines.</p><p>• Collaborate with internal teams to maintain smooth workflows.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>For consideration, please reach out to <strong>Jennifer Lavoie </strong>as soon as possible, ensure to include your most current resume when you apply. <em><u>Connect with me on LinkedIn</u></em> at Jennifer Lavoie.</p><p><br></p><p>If you are currently working with a Robert Half recruiter, please reach out to them.</p><p><br></p><p>Robert Half is seeking an experienced Accountant to support our client in the Concord area and be the sole Accountant for this small company environment. This Accountant/Manager role is integral to overseeing the company's financial operations, HR and compliance, ensuring the organization runs efficiently and effectively. The ideal Accountant will bring a proven track record in managing the Accounting & Finance for a small company environment where you wear many hats.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and analyze detailed financial reports to support organizational decision-making.</p><p>• Oversee and maintain general ledger activities, accounts payable, accounts receivable, payroll, month end close, and financial statement preparation.</p><p>• Work with the auditors to ensure compliance and accuracy.</p><p>• Develop, manage, and monitor the organization's budget to align with financial goals.</p><p>• Review and negotiate vendor service agreements to optimize organizational resources.</p><p>• Manage all human resources functions, including recruitment, onboarding, training, benefits administration, and employee relations (willing to train on these items).</p><p>• Handle additional tasks and projects as needed to support organizational objectives.</p>
<p>We are looking for a skilled Bookkeeper & Office Administrator to join our team in Shirley, Massachusetts. In this role, you will be responsible for managing financial operations, handling administrative tasks, and supporting project coordination. The ideal candidate will possess strong organizational skills and have experience in bookkeeping, billing, and office management.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable processes, including preparing invoices, reconciling billing data, and tracking retainage for construction projects.</p><p>• Review and process monthly client invoices while ensuring all job-related entries are accurate and approved.</p><p>• Facilitate communication and coordination between project managers, field teams, and administrative staff to ensure timely and accurate documentation.</p><p>• Assist with maintaining the chart of accounts and support the preparation of monthly financial statements and internal reports.</p><p>• Oversee day-to-day office administration tasks, such as data entry, filing, and general organizational support.</p><p>• Send account statements and make collection calls as needed to ensure timely payments.</p><p>• Coordinate project-related paperwork, invoices, and supporting documents to ensure accuracy and completeness.</p><p>• Provide operational support to streamline workflows and enhance collaboration among team members.</p><p>• Utilize construction-specific billing systems to ensure compliance with industry practices and standards.</p><p>• Support the Controller with financial operations and reporting initiatives.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly 508-205-2127, Eric Lebow</u></em></strong></p>
<p>For those looking to START a career in public accounting!! We are looking to grow our team in Concord, New Hampshire. In this role, you will contribute to various accounting and tax-related tasks, assisting with financial reporting and compliance. This is an excellent opportunity for individuals who are eager to learn and grow their expertise in public accounting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements and reports to ensure accuracy and compliance.</p><p>• Conduct bank and account reconciliations to verify the integrity of financial data.</p><p>• Manage bookkeeping tasks, including data entry and maintaining the general ledger.</p><p>• Assist in the preparation of individual and corporate tax returns, ensuring timely submission.</p><p>• Apply foundational accounting principles to support various financial activities.</p><p>• Collaborate with senior team members on client-specific projects and administrative tasks.</p><p>• Communicate professionally with clients and colleagues to address inquiries and provide updates.</p>
We are looking for an experienced Legal Assistant to join our team in Manchester, New Hampshire. This is a long-term contract position within the services industry that offers an opportunity to work closely with attorneys, ensuring smooth operations and exceptional client service. The ideal candidate will bring strong organizational skills and a detail-oriented approach to a fast-paced legal environment.<br><br>Responsibilities:<br>• Provide administrative and operational assistance to attorneys, including managing schedules, correspondence, and case-related tasks.<br>• Handle electronic filing of legal documents with court systems efficiently and accurately.<br>• Maintain attorneys' calendars by coordinating meetings, court appearances, and critical deadlines.<br>• Organize and update case files and correspondence using document management systems, such as NetDocuments.<br>• Prepare, format, proofread, and edit legal documents using Microsoft Word and Adobe Acrobat.<br>• Facilitate effective communication with clients, court staff, and other legal professionals.<br>• Perform general administrative tasks, including scanning, filing, and mail distribution to support daily office operations.
<p>We are looking for a detail-oriented Human Resources (HR) Assistant to join our client's team on a contract basis in Amherst, Massachusetts. In this role, you will support essential HR functions, including onboarding, employee relations, and maintaining HR information systems. This is an excellent opportunity for professionals passionate about fostering positive workplace experiences and ensuring smooth HR operations.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new hires, ensuring all documentation and procedures are completed accurately.</p><p>• Maintain and update HR information systems to ensure data integrity and compliance.</p><p>• Provide support for employee relations initiatives by addressing inquiries and assisting with resolution.</p><p>• Conduct background checks and verify employment credentials for prospective employees.</p><p>• Assist in the administration of HR policies and procedures to ensure consistent application across the organization.</p><p>• Collaborate with team members to enhance HR processes and workflows.</p><p>• Prepare reports and analyze HR data to support decision-making and strategy development.</p><p>• Respond to employee questions regarding HR policies, benefits, and resources.</p><p>• Support the coordination of training and development programs.</p><p>• Ensure compliance with employment laws and regulations throughout all HR activities.</p>
<p>We are looking for a skilled Project Coordinator to oversee software implementation projects and ensure successful outcomes for clients. This role requires a proactive, detail-oriented individual who can manage timelines, collaborate across teams, and deliver seamless solutions. </p><p>Based near Merrimack, New Hampshire, you will play a critical part in driving client satisfaction and operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Manage the entire lifecycle of software implementations, from initial kickoff to final go-live, ensuring projects stay on schedule and within scope.</p><p>• Identify and address potential risks or delays, implementing solutions to maintain project momentum.</p><p>• Collaborate with technical, product, and training teams to coordinate efforts and achieve project objectives.</p><p>• Ensure all projects comply with standards, delivering high-quality solutions.</p><p>• Document processes, configurations, and client-specific solutions to support continuous improvement.</p><p>• Improve workflows and share best practices across the organization.</p><p>• Facilitate a smooth transition from implementation to support teams, ensuring ongoing client satisfaction.</p><p>• Maintain regular communication with stakeholders, providing updates and addressing concerns promptly.</p>
<p><strong><u>Finance Opportunity | Mission-Driven Nonprofit (Hybrid)</u></strong></p><p><strong>Location</strong>: Western Massachusetts</p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013380292</p><p><br></p><p>A growing, mission-driven organization is adding a key finance professional to support organization-wide budgeting, forecasting, and financial planning. This role partners closely with program leadership, grants, and senior management to ensure strong fiscal stewardship while directly supporting services that make a real difference in people’s lives. If you enjoy owning the budget, working cross-functionally, and seeing the real-world impact of your work, this is a standout opportunity.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead annual operating and capital budgeting across multiple programs and cost centers</li><li>Build multi-year financial projections and scenario models tied to strategic growth</li><li>Partner with program leaders to develop realistic, compliant, mission-aligned budgets</li><li>Monitor budget-to-actuals, investigate variances, and provide actionable insights</li><li>Prepare financial reporting for senior leadership and board-level stakeholders</li><li>Support grant, contract, and government-funded program budgeting and compliance</li><li>Improve budgeting tools, processes, and internal controls</li></ul><p><strong>What We’re Looking For</strong></p><ul><li>5+ years of experience in budgeting, financial planning, or financial analysis</li><li>Bachelor’s degree in Finance, Accounting, or related field (Master’s a plus)</li><li>Experience in nonprofit, healthcare, or human services environments preferred</li><li>Strong Excel skills and comfort working with financial systems</li></ul><p><strong>Why We Like This Role / Company</strong></p><ul><li><strong>Meaningful mission</strong> – Your work directly supports a great cause!</li><li><strong>Visible impact</strong> – This is a high-impact role with exposure across programs, funding sources, and leadership</li><li><strong>Growth & stability</strong> – Expanding organization with long-term growth plans</li><li><strong>Supportive leadership</strong> – CFO and Controller are approachable, flexible, and genuinely great to work for</li><li><strong>Culture matters</strong> – Collaborative environment that values flexibility, trust, and work-life balance</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013380292.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
<p>We are looking for a Certified Financial Planner (CFP) to join our team in Concord, New Hampshire. In this role, you will deliver personalized financial planning services to individuals and families, ensuring they are equipped to make informed decisions and achieve their long-term financial goals. You will work collaboratively with advisors while adhering to fiduciary principles and fostering strong, trust-based relationships with clients.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Develop tailored financial plans that address clients' individual goals and circumstances.</p><p>• Collaborate with advisors to ensure client needs are met with fiduciary care and transparency.</p><p>• Build and nurture long-term relationships with clients, maintaining regular communication to adapt plans as needed.</p><p>• Conduct thorough assessments of clients' financial situations, including investments, savings, and income.</p><p>• Provide expert guidance on financial strategies, including retirement planning, portfolio management, and wealth preservation.</p><p>• Stay updated on industry trends and regulatory changes to provide accurate and informed advice.</p><p>• Promote business growth by identifying new opportunities and cultivating client referrals.</p><p>• Maintain compliance with all financial regulations and standards in all practices.</p><p>• Utilize strong business development skills to expand the firm's client base.</p><p>• Assist clients in navigating complex financial decisions with clarity and confidence.</p>
We are looking for a motivated Inside Sales Representative to join our team on a contract with the possibility of becoming a permanent position. Based in Amherst, Massachusetts, this role focuses on building strong client relationships while driving revenue through proactive sales strategies. The ideal candidate will excel in outbound communications and social media engagement to achieve measurable business results.<br><br>Responsibilities:<br>• Conduct outbound sales calls to prospective clients to generate new business opportunities.<br>• Develop and implement effective social media campaigns to enhance brand visibility and promote services.<br>• Build and nurture customer relationships to maximize sales and ensure client satisfaction.<br>• Collaborate with marketing teams to align sales strategies with corporate objectives.<br>• Utilize social media platforms to engage with customers and increase lead conversion.<br>• Analyze sales data and trends to identify new opportunities for growth.<br>• Maintain detailed records of customer interactions and sales activities.<br>• Meet or exceed sales targets through proactive outreach and strategic planning.<br>• Stay informed about industry trends and competitor activities to adjust sales strategies accordingly.<br>• Provide regular updates and reports on sales performance to management.
<p>Our client is seeking an experienced and motivated Human Resources Generalist to join their team. This role is ideal for a proactive HR professional who enjoys working across multiple HR functions to support employee engagement, organizational development, and compliance initiatives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day HR operations, including employee relations, benefits administration, recruitment, and onboarding</li><li>Support performance management, employee development, and HRIS data management</li><li>Partner with managers and employees to promote a positive workplace culture</li><li>Ensure HR policies and practices comply with applicable laws and regulations</li><li>Participate in HR projects such as process improvement, policy updates, and continuous learning initiatives</li></ul><p><strong>Key Technical Competencies:</strong></p><ul><li>Benefit administration</li><li>Employee onboarding</li><li>HRIS management</li><li>Recruitment and talent acquisition</li><li>Performance management systems (e.g., Workday)</li></ul><p><strong>Desired Qualifications:</strong></p><ul><li>Bachelor’s degree in Human Resources, Business Administration, or related field</li><li>2+ years of related HR experience preferred</li><li>Strong communication, critical thinking, and problem-solving abilities</li><li>Ability to adapt and learn continuously in a fast-paced environment</li></ul><p><br></p>
<p>We are looking for a highly organized and proactive Executive Assistant to support our client's senior leadership. Based in Amherst, Massachusetts, this Contract to permanent position requires exceptional attention to detail and the ability to manage multiple priorities effectively. The ideal candidate will play a pivotal role in ensuring seamless operations, including travel coordination and executive calendar management.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and maintain executive calendars, ensuring all meetings and appointments are scheduled accurately.</p><p>• Arrange and coordinate detailed travel plans, including booking flights, accommodations, and transportation.</p><p>• Serve as the primary point of contact for scheduling executive meetings and managing related logistics.</p><p>• Prepare necessary documents, agendas, and meeting materials for leadership team events.</p><p>• Act as a liaison between executives and internal teams, ensuring clear communication and follow-ups.</p><p>• Monitor and prioritize incoming correspondence, emails, and calls to address urgent matters efficiently.</p><p>• Ensure travel-related documents and itineraries are prepared and shared in a timely manner.</p><p>• Assist with organizing events or gatherings, including venue selection and catering arrangements.</p><p>• Maintain confidentiality and handle sensitive information with professionalism.</p><p>• Proactively identify and resolve scheduling conflicts or logistical challenges.</p>
