We are looking for a dedicated Customer Experience Specialist to join our team in Scottsdale, Arizona. In this Contract to permanent position, you will play a key role in delivering exceptional service while addressing customer inquiries and providing effective solutions. This role requires strong communication skills, problem-solving abilities, and a commitment to professionalism.<br><br>Responsibilities:<br>• Manage a variety of customer interactions, ensuring each call is handled uniquely and effectively.<br>• Ask insightful questions to understand customer needs and resolve issues in a timely manner.<br>• Complete necessary documentation and paperwork accurately to support customer inquiries.<br>• Ensure compliance with all relevant laws and regulations during every interaction.<br>• Represent the company with professionalism and uphold a positive image in all communications.<br>• Handle payment processing and assist in negotiating early payment arrangements.<br>• Support operational teams by contributing to tasks and projects as required.<br>• Adapt to changes and take on additional responsibilities as assigned.

• Experience in call center customer service or a similar role.<br>• Proficiency in navigating multiple browsers and managing online tools.<br>• Strong skills in email correspondence and detail-oriented communication.<br>• Demonstrated ability to provide excellent customer success outcomes.<br>• Effective problem-solving abilities with attention to detail.<br>• Familiarity with laws and regulations related to customer service.<br>• Ability to work collaboratively in a team-oriented environment.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>