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147 results for Chat Agent jobs

Customer Service Representative

Carlsbad, CA
onsite
Temporary / Contract
20 - 27 USD / Hourly
We are looking for a compassionate and organized Customer Service Representative to join a busy veterinary hospital in Carlsbad. This role is ideal for someone who enjoys working with people and animals, and who can remain calm, empathetic, and professional in a fast-paced clinical setting. You will serve as the primary point of contact for pet owners, helping coordinate appointments, answer questions, and ensure a smooth experience for both clients and patients. RESPONSIBILITIES<ul><li>Greet clients and pets, creating a welcoming and supportive environment</li><li>Schedule appointments and manage daily calendars</li><li>Answer phones and respond to client inquiries regarding services, pricing, and care</li><li>Assist with patient check-in/check-out and maintain accurate records</li><li>Process payments and explain invoices or treatment plans</li><li>Coordinate with veterinary staff to ensure efficient patient flow</li><li>Maintain cleanliness and organization of the front office</li><li>Provide general administrative support as needed</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Oakland, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
Provide customer support across phone, email, and chat channels while ensuring a positive customer experience. Responsibilities:<ul><li>Respond to customer inquiries and resolve issues</li><li>Track service requests and maintain records</li><li>Escalate complex matters as needed</li><li>Support customer satisfaction initiatives</li><li>Collaborate with internal teams on issue resolution</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Beverly Hills, CA
onsite
Temporary / Contract
21.85 - 23 USD / Hourly
We are looking for a dedicated Part-Time Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role requires exceptional communication skills, attention to detail, and the ability to handle inquiries efficiently and with a strong focus on accuracy. If you thrive in a fast-paced environment and enjoy providing outstanding service, we encourage you to apply. This role is a 36-hour work week and onsite daily M-F. Responsibilities:• Utilize city-specific software to access, update, and manage customer account information and service requests.• Address inquiries and concerns from customers, conducting research when necessary to provide accurate responses and solutions.• Assist customers in understanding city programs, services, activities, and associated fees, guiding them to the appropriate forms, applications, or permits.• Process service requests, provide timely updates, and resolve complaints effectively, escalating issues when appropriate.• Maintain accurate records and documentation related to customer interactions and service transactions.• Communicate clearly and with attention to detail with both internal and external stakeholders to ensure seamless service delivery.• Demonstrate sound judgment in determining which issues require referral to other departments or personnel.• Stay informed about municipal codes, policies, and procedures to provide accurate and up-to-date information to customers.• Deliver exceptional customer service during high-volume call periods, ensuring satisfaction and efficiency.• Follow established protocols for handling inbound and outbound calls, order entry, and related tasks.
2026-04-17T00:00:00Z

Customer Service Representative

Honolulu, HI
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Honolulu, Hawaii. In this role, you will be the first point of contact for customers, ensuring a seamless and positive experience. This position is ideal for individuals who thrive in fast-paced environments and enjoy interacting with people from diverse backgrounds. Responsibilities: • Welcome customers warmly and assist them with the check-in process while adhering to company policies and procedures. • Verify identification and reservation details, ensuring accurate documentation in the system. • Respond to customer questions and provide information about services, amenities, and nearby attractions. • Address complaints or concerns with efficiency, escalating complex issues to management when necessary. • Monitor the environment to ensure safety and report any suspicious activity or hazards. • Work closely with other departments to ensure that rooms and facilities are prepared to meet customer expectations. • Promote additional services or amenities to enhance customer satisfaction and contribute to revenue growth. • Keep detailed records of customer interactions, check-in and check-out transactions, and any incidents that occur.
2026-04-20T00:00:00Z

Customer Service Representative

Centennial, CO
onsite
Temporary / Contract
22 - 23 USD / Hourly
Customer Service Representative We are looking for a Customer Service Representative to support customers in a Contract role based in Centennial, Colorado. This position focuses on helping individuals with restoration-related concerns, documenting conversations accurately, and providing calm, detail-focused assistance during potentially sensitive situations. The ideal candidate is confident handling both outbound and inbound calls, brings strong attention to detail, and can work independently after a short training period. Responsibilities: • Place outbound calls to customers and respond to incoming inquiries related to seasonal restoration needs. • Record key details from customer conversations and maintain accurate updates within customer account records. • Enter and organize information across multiple systems while ensuring consistency and completeness. • Provide courteous service during each interaction and address questions with patience and care. • Support customers who may be frustrated due to property damage by using empathy and de-escalation techniques. • Complete administrative tasks connected to customer communications and account follow-up. • Manage daily work independently after onboarding and maintain productivity with limited supervision.
2026-04-28T00:00:00Z

Customer Service Representative

Canton, MI
onsite
Temporary / Contract
25 - 26 USD / Hourly
Seeking a Financial Aid Advisor in Canton! Are you passionate about helping students achieve their dreams? As a Financial Aid Advisor, you'll be a trusted guide—helping students and their families navigate the financial aid process with clarity, compassion, and care. Whether you’re working with future students as they get ready to start school or supporting current students as they continue their journey, your mission is to provide friendly guidance, accurate info, and smart solutions every step of the way. If you love fast-paced teamwork, meaningful conversations, and making a real impact—this is the job for you! This role is located in Canton and is fully ONSITE. Financial Aid experience and pay up to $24/hr. Responsibilities: Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed. Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles. Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions. Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions. Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success. Qualifications to be considered: Education: High School Diploma or some college coursework preferred Experience: 3 years in customer service or sales; 2 years in Financial Aid highly preferred Skills: Excellent customer service and communication skills Strong organizational skills and attention to detail Proficiency with computer applications (Word, Excel, SharePoint)
2026-04-28T00:00:00Z

Customer Service Representative

San Francisco, CA
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy contact center team. This is a Contract position suited for someone who enjoys assisting customers, managing service requests, and providing prompt, clear communication. The person in this role will handle a high volume of calls, process orders accurately, and help create a positive experience with every interaction. Responsibilities: • Respond to incoming customer calls with empathy and a solutions-focused approach. • Assist customers with questions, service requests, and issue resolution while maintaining a high standard of support. • Enter customer orders and update account details with accuracy and attention to detail. • Manage both inbound and outbound calls to follow up on requests, confirm information, and provide timely updates. • Document customer interactions clearly to ensure records remain complete and up to date. • Coordinate with internal teams when needed to resolve concerns efficiently and keep service moving forward.
2026-04-28T00:00:00Z

Customer Service Representative

Damariscotta, ME
onsite
Temporary / Contract
16 - 16 USD / Hourly
We are looking for a dependable Customer Service Representative to support a busy retail environment in Damariscotta, Maine. This is a Contract position suited for someone who enjoys helping customers, staying organized, and contributing to smooth day-to-day store operations. The role is fully onsite and may involve working at two nearby store locations, with scheduling that includes weekend availability as part of a shared rotation. Responsibilities:• Welcome shoppers, answer questions, and deliver attentive service that creates a positive in-store experience.• Process purchases accurately, handle cash transactions responsibly. • Restock merchandise, organize displays, and help keep shelves clean, full, and easy for customers to shop.• Support inventory activities by checking product levels, replenishing items, and assisting with overall stock control.• Respond to customer inquiries by phone and in person, providing clear information and timely assistance.• Work across two nearby store locations as needed to support coverage and daily operational needs.• Collaborate with team members to keep the store running efficiently while maintaining a welcoming atmosphere.• Follow scheduling requirements that include weekend availability on a rotating basis.• Assist with general retail tasks that help maintain store appearance, product availability, and customer satisfaction.
2026-04-28T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary / Contract
20 - 21 USD / Hourly
About the Company: We are a dynamic and customer-focused organization committed to delivering exceptional service to our clients. Our team values collaboration, professionalism, and a positive attitude, and we are looking for dedicated individuals to join us as Customer Service Representatives.Position Summary: The Customer Service Representative (CSR) will serve as the primary point of contact for our customers, assisting with inquiries, resolving issues, and providing accurate information. The ideal candidate is detail-oriented, communicative, and passionate about delivering outstanding service.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Resolve customer complaints and provide effective solutions</li><li>Document and maintain accurate records of customer interactions</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Follow company policies and procedures to provide consistent service</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in North Canton, Ohio. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to support customer accounts and ensure high satisfaction levels. The role combines in-person training with the flexibility of hybrid work after the initial training period. Responsibilities:• Provide accurate price and delivery quotations to customers while managing order entry and schedule adjustments.• Maintain and update customer account information, including forecasting, expediting, and order book management.• Collaborate with sales, supply chain, and manufacturing teams to address account-related issues and improve delivery performance.• Utilize intermediate product knowledge to effectively manage accounts and meet customer needs.• Communicate commercial terms clearly to both customers and the sales team.• Proactively manage orders to exceed customer expectations in terms of delivery, responsiveness, and communication.• Apply business guidelines and decisions appropriately to resolve customer situations.• Conduct in-depth analysis using intermediate system knowledge to support account management.• Demonstrate leadership and commitment to team objectives by effectively collaborating across departments.
2026-03-30T00:00:00Z

Customer Service Representative

Sterling, VA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a detail-oriented Temporary Customer Representative to join our team. In this role, you will help ensure timely collection of outstanding payments, support accounts receivable operations, and maintain positive relationships with our clients. This position starts Monday 13th, 2026. You will be working Monday to Friday 8 am to 4 pm. Responsibilities:<ul><li>Contact clients to collect outstanding balances and resolve billing issues in a professional and courteous manner.</li><li>Research and reconcile account discrepancies.</li><li>Document all collection activities and maintain updated records in our system.</li><li>Collaborate with internal teams to resolve payment disputes and ensure accurate invoicing.</li><li>Escalate complex accounts as needed according to company policies.</li></ul>
2026-04-09T00:00:00Z

Customer Service Representative

Bloomfield, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support consumer inquiries and product-related concerns for a growing organization in Bloomfield, New Jersey. This Long-term Contract opportunity combines onsite collaboration two days per week with remote work three days per week and is ideal for someone who enjoys delivering thoughtful service across phone, email, and digital channels. The person in this role will help ensure customer issues are documented accurately, resolved efficiently, and handled with professionalism. Responsibilities: • Oversee incoming service requests through the ticketing system and keep each case updated from intake through resolution. • Address customer questions, product-related concerns, and general support needs across phone, email, and online channels. • Record complaint details carefully and maintain complete, accurate documentation for tracking and follow-up purposes. • Support e-commerce customers by resolving order-related issues, website concerns, and sales inquiries in a timely manner. • Assist with seasonal demand related to Advent Calendar sales activities during the second half of the year. • Work closely with the Consumer Relations Lead to escalate complex issues and ensure consistent service standards are met. • Enter and manage customer information, case notes, and order details within internal platforms and reporting tools.
2026-04-23T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a contract position offering an exciting opportunity to engage with customers, vendors, and internal teams. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional communication skills, and ensure seamless coordination with all stakeholders. Responsibilities: • Communicate effectively with customers, vendors, and internal teams to ensure smooth processing of work orders. • Provide excellent customer service by answering phone calls and assisting walk-in clients with professionalism and enthusiasm. • Accurately input orders for stock glass, shop supplies, and office materials into the system. • Track and manage inventory levels to ensure timely replenishment and availability of essential items. • Coordinate and prioritize orders with vendors, builders, and other partners to meet deadlines. • Prepare cost estimates based on client descriptions or technical drawings. • Submit fabrication orders to the onsite shop and external vendors, ensuring accuracy and timeliness. • Schedule client deliveries and installations, maintaining clear communication throughout the process. • Manage accounts receivable, including posting checks and coding invoices appropriately. • Handle general administrative tasks such as maintaining petty cash, processing credit card receipts, and organizing data and files.
2026-04-22T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
17 - 22 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-04-22T00:00:00Z

Customer Service Representative

West Middlesex, PA
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for dependable Customer Service Representatives to support a manufacturing organization in West Middlesex, Pennsylvania. This Long-term Contract opportunity offers a primarily remote schedule after an onsite training period of 2 to 4 weeks, with onsite work required each Thursday and optional office access Monday through Friday. The position is ideal for professionals who excel in customer support, communicate clearly, and can manage order-related inquiries in a fast-paced environment. Responsibilities: • Respond to incoming customer calls and messages with professionalism, accuracy, and a service-focused approach. • Assist customers with questions related to products, orders, and general account support while providing timely follow-up. • Enter and update order information in company systems with close attention to detail and accuracy. • Handle a mix of inbound and outbound communication to resolve issues, confirm details, and support customer needs. • Build positive customer relationships by addressing concerns efficiently and ensuring a high-quality service experience. • Participate in onsite training during the first 2 to 4 weeks to learn processes, systems, and service expectations. • Report onsite each Thursday following training completion, while maintaining productivity in a primarily remote work setting. • Coordinate with internal teams as needed to support order processing and help resolve customer requests.
2026-04-27T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-04-24T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Temporary to Hire
18 - 20 USD / Hourly
A growing company in Urbandale is looking for an Inbound Customer Support Specialist to join their call center team. This role is ideal for someone who thrives in a structured environment and enjoys solving customer problems. Responsibilities<ul><li>Respond to a high volume of inbound calls with professionalism</li><li>Assist customers with account questions, updates, and service requests</li><li>Follow established scripts and procedures while personalizing service</li><li>Accurately log call notes and customer information</li></ul> Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to apply today!
2026-04-08T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary to Hire
18 - 22 USD / Hourly
We are looking for a Customer Service Representative to support patient service coordination and delivery scheduling in Cincinnati, Ohio. This contract position with the potential to become permanent focuses on providing responsive communication to hospital discharge planners and patients while helping ensure orders and coverage details are handled accurately. The ideal candidate is comfortable managing inbound and outbound calls, completing order entry, and confirming insurance information in a fast-paced service environment. Responsibilities: • Coordinate with hospital discharge planners and, when needed, patients to arrange service and delivery details. • Schedule deliveries to hospital representatives and help ensure timing and information are communicated clearly. • Enter orders accurately and maintain complete service records in the appropriate system. • Review patient benefit information to confirm referrals are ready for processing and free of issues. • Verify insurance coverage through online resources and contact insurance carriers directly when additional clarification is required. • Handle inbound calls professionally and place outbound calls to gather missing details or provide updates. • Support day-to-day customer service activities by addressing questions, resolving routine issues, and assisting with administrative tasks as needed.
2026-04-24T00:00:00Z

Customer Service Representative

Clifton Park, NY
onsite
Temporary to Hire
21.5 - 21.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Clifton Park, New York. In this Contract to permanent role, you will play an essential part in ensuring a positive customer experience by providing prompt and detail-oriented support to our clients. This position offers an opportunity to make a meaningful impact on our community while delivering exceptional service. Responsibilities: • Respond to customer inquiries via phone, addressing concerns, processing orders, and managing service changes. • Accept and process customer payments while investigating and resolving billing inquiries. • Update and maintain customer account information to ensure accuracy and efficiency. • Collaborate with customers and internal teams to identify service needs, resolve complaints, and implement effective solutions. • Deliver exceptional customer support, ensuring compliance with safety and environmental standards. • Handle high-volume customer interactions with attention to detail and a commitment to quality. • Utilize Microsoft Word, Excel, and Outlook to manage communications and track customer data. • Actively contribute to improving customer satisfaction and service quality.
2026-04-17T00:00:00Z

Customer Service Representative

San Antonio, TX
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position Title: Customer Account Coordinator The Job You Will Perform: - Responsibility to communicate with customers estimate and enter orders and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales Manufacturing and shipping operations has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries Responsible for multiple accounts of small to medium customers with high complexity. - Take customer orders either directly from customers or account managers. - Place orders on a timely basis for purchases of materials and supplies to be used in production. - Communicate with customers regarding issues such as order status quotations order changes and confirmations as well as any complaints or questions. - Process purchase orders coordinate account credits and maintain customer data. - Work with production staff and utilize KIWI system to achieve on-time customer deliveries.
2026-04-24T00:00:00Z

Customer Service Representative

Joliet, IL
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Joliet, Illinois. In this role, you will serve as the first point of contact for customers, addressing inquiries and resolving issues with attention to detail and efficiency. This position is ideal for individuals with strong communication skills who thrive in a fast-paced environment. Responsibilities:• Respond to customer inquiries via phone and email, ensuring timely and accurate resolutions.• Handle inbound and outbound calls with attention to detail and courtesy.• Process customer orders and maintain accurate records using Jonas Club Software.• Provide support with order entry tasks, ensuring all data is input correctly.• Collaborate with team members to address complex customer concerns and find effective solutions.• Maintain a thorough knowledge of company products and services to provide informed assistance.• Uphold a high standard of customer satisfaction by delivering exceptional service.• Adapt to changing priorities and manage multiple tasks simultaneously.• Follow business casual dress code guidelines to maintain a neat and appropriate appearance. The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-04-17T00:00:00Z

Customer Service Representative

Hartland, WI
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role. Responsibilities: • Process order receipts and confirmations for retail, corporate, and wholesale customers. • Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports. • Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries. • Address customer service needs, including complaints, product inquiries, and requests for purchasing information. • Manage donation requests and set up new customer profiles in the database. • Perform filing and maintain organization for front desk and reception duties. • Monitor aged receivables on a weekly basis to ensure timely follow-up. • Generate monthly customer statements and prepare salesperson commission reports. • Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest. • Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
2026-04-24T00:00:00Z

Customer Service Representative

New York, NY
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support daily client interactions for a real estate and property organization. This contract opportunity is ideal for someone who is comfortable managing a high volume of communications, maintaining accurate records, and delivering attentive service across phone and email channels. The position requires regular onsite attendance and offers the chance to contribute to both customer support and accounts receivable-related activities in a fast-paced environment. Responsibilities: • Manage incoming customer calls and emails, providing timely assistance and resolving questions with an attentive approach. • Place outbound calls as needed to follow up on inquiries, payment-related matters, and service requests. • Enter and update customer, order, and account information accurately within internal systems and spreadsheets. • Coordinate appointments and schedule-related communication to support efficient service delivery. • Assist with accounts receivable support tasks, including documenting customer interactions and tracking payment issues. • Use Microsoft Office tools, especially Excel and Word, to maintain records, prepare reports, and organize daily work. • Support property-related customer service activities while ensuring details are recorded clearly and consistently. • Collaborate with internal team members and leadership to address service concerns and keep workflows moving effectively.
2026-04-24T00:00:00Z

Customer Service Representative

San Rafael, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a success-driven and attentive Customer Service Representative to join our team on a contract basis in San Rafael, California. In this role, you will act as a key liaison between customers and showroom staff, ensuring a seamless experience for all visitors and inquiries. If you thrive in a dynamic retail environment and enjoy providing exceptional service, this position is an excellent opportunity to showcase your skills. Responsibilities:<ul><li>Serve as the primary point of contact for customers via phone, email, and chat, addressing inquiries and resolving concerns promptly</li><li>Handle customer orders, process returns and exchanges, and provide information about products and services</li><li>Resolve customer complaints with patience and professionalism, ensuring customer satisfaction</li><li>Document customer interactions and maintain accurate records in customer management systems</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary</li><li>Identify opportunities to enhance customer experience and provide feedback to management</li><li>Uphold the company’s values and maintain a high standard of customer care</li><li>Stay up to date with company products, services, and policies</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a motivated Customer Service Representative to join a dynamic team in Tempe, Arizona. This Contract to permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry. The role involves working on-site in a fast-paced call center environment, providing exceptional support to customers with mortgage-related inquiries. Responsibilities: • Respond to inbound customer calls regarding mortgage payments, escrow queries, and general loan account issues. • Initiate outbound calls to assist customers with overdue or missed mortgage payments. • Deliver accurate and detail-oriented customer service while addressing a variety of inquiries. • Maintain detailed and precise documentation of all customer interactions in the internal system. • Ensure compliance with company policies and industry regulations during all customer interactions. • Participate in training and development sessions to enhance job performance and knowledge. • Collaborate with team members to meet service quality goals and provide seamless support. • Handle high call volumes with efficiency and attention to quality. • Adapt to changes in processes or systems to continuously improve service delivery.
2026-04-20T00:00:00Z

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