We are looking for a dedicated Customer Service Representative to join our team in Collierville, Tennessee. In this long-term contract position, you will play a vital role in delivering exceptional customer experiences through effective communication and problem-solving skills. You will handle a variety of tasks, including managing inbound and outbound calls, data entry, and scheduling appointments. Responsibilities: • Respond to inbound calls promptly and professionally, addressing customer inquiries and resolving issues. • Manage outbound calls to follow up on customer concerns or provide additional information. • Perform accurate data entry to maintain and update customer records and order information. • Handle email correspondence to address customer questions and provide timely updates. • Schedule appointments efficiently while coordinating with customers and internal teams. • Utilize Microsoft Excel and Word to track, document, and organize customer interactions. • Process orders with precision, ensuring all details are entered correctly. • Maintain a positive and helpful attitude to ensure customer satisfaction during every interaction. • Collaborate with team members to improve service processes and resolve complex customer issues.

• Proven experience in customer service or call center environments. • Strong skills in answering inbound and outbound calls with professionalism. • Proficiency in data entry and order processing with attention to detail. • Ability to manage email correspondence effectively and professionally. • Familiarity with Microsoft Excel and Word for documentation purposes. • Capable of scheduling appointments and coordinating with multiple parties. • Excellent verbal and written communication skills. • Strong problem-solving abilities and a commitment to delivering high-quality customer service.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Collierville, TN
onsite
Temporary
19.00 - 19.50 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Collierville, Tennessee. In this long-term contract position, you will play a vital role in delivering exceptional customer experiences through effective communication and problem-solving skills. You will handle a variety of tasks, including managing inbound and outbound calls, data entry, and scheduling appointments. Responsibilities: • Respond to inbound calls promptly and professionally, addressing customer inquiries and resolving issues. • Manage outbound calls to follow up on customer concerns or provide additional information. • Perform accurate data entry to maintain and update customer records and order information. • Handle email correspondence to address customer questions and provide timely updates. • Schedule appointments efficiently while coordinating with customers and internal teams. • Utilize Microsoft Excel and Word to track, document, and organize customer interactions. • Process orders with precision, ensuring all details are entered correctly. • Maintain a positive and helpful attitude to ensure customer satisfaction during every interaction. • Collaborate with team members to improve service processes and resolve complex customer issues.
2025-10-24T20:59:07Z

Customer Service Representative Job in Collierville | Robert Half