We are looking for a Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an opportunity to engage with customers and ensure their needs are efficiently met. The role focuses on providing excellent service while handling various administrative tasks within a detail-oriented environment. Responsibilities:• Process disability payments for employees on sick leave, ensuring accurate and timely handling.• Contact medical professionals and employers to verify an employee's return-to-work status.• Handle intake calls to initiate paperwork related to leave requests.• Occasionally reach out to doctors for updates and necessary documentation.• Respond to inbound customer inquiries, providing clear and helpful information.• Maintain accurate records through data entry and order processing.• Communicate effectively via email to address concerns and provide solutions.• Use Microsoft Excel for basic data management and reporting.• Collaborate with team members to ensure smooth operations and customer satisfaction.• Manage multiple tasks efficiently while adhering to deadlines. For immediate consideration, call 937.224.8326.

• Ability to multitask and prioritize responsibilities effectively. • Familiarity with basic medical terminology and processes. • Strong interpersonal skills with a friendly and approachable demeanor. • Proficiency in Microsoft Excel and Outlook. • Experience in answering inbound calls and providing exceptional customer service. • Accurate data entry and order processing skills. • Clear and precise communication through email and phone. • Capability to work independently while contributing to team goals.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Vandalia, OH
onsite
Contract / Temporary to Hire
16.15 - 17.70 USD / Hourly
We are looking for a Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an opportunity to engage with customers and ensure their needs are efficiently met. The role focuses on providing excellent service while handling various administrative tasks within a detail-oriented environment. Responsibilities:• Process disability payments for employees on sick leave, ensuring accurate and timely handling.• Contact medical professionals and employers to verify an employee's return-to-work status.• Handle intake calls to initiate paperwork related to leave requests.• Occasionally reach out to doctors for updates and necessary documentation.• Respond to inbound customer inquiries, providing clear and helpful information.• Maintain accurate records through data entry and order processing.• Communicate effectively via email to address concerns and provide solutions.• Use Microsoft Excel for basic data management and reporting.• Collaborate with team members to ensure smooth operations and customer satisfaction.• Manage multiple tasks efficiently while adhering to deadlines. For immediate consideration, call 937.224.8326.
2025-10-22T13:23:45Z

Customer Service Representative Job in Vandalia | Robert Half