<p><strong>Job Summary</strong></p><p><br></p><p>We are looking for a dedicated <strong>Call Center Representative</strong> to join our customer service team. Serving as the first point of contact for customers, you will play a crucial role in answering inquiries, resolving issues, and delivering exceptional service. If you have excellent communication skills, the ability to handle a high volume of calls, and a passion for helping others, we encourage you to apply today!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to incoming calls and emails, providing clear and helpful information while addressing customer inquiries or concerns.</li><li>Troubleshoot issues, de-escalate conflicts, and resolve customer concerns efficiently and professionally.</li><li>Accurately record customer information, inquiries, and resolutions in company systems.</li><li>Follow all company policies and protocols, including maintaining confidentiality and adhering to quality standards.</li><li>Handle a high volume of calls while managing other administrative tasks and maintaining professionalism.</li><li>Promote and recommend company products or services, where applicable, to maximize customer satisfaction.</li></ul><p><br></p>

<p><strong>Skills and Qualifications:</strong></p><ul><li>Excellent communication skills, both verbal and written.</li><li>Ability to stay calm under pressure and handle challenging situations with tact and professionalism.</li><li>Strong organizational and multitasking abilities.</li><li>Technical proficiency with customer relationship management tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, Outlook).</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>