<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Westbrook, Maine. In this role, you will play a crucial part in ensuring smooth operations by assisting with order management, collaborating with procurement, and maintaining stock levels. This position offers an opportunity to contribute to a dynamic wholesale distribution environment while receiving comprehensive training to set you up for success.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing customer service calls with a focus on accuracy and efficiency.</p><p>• Process and manage customer orders, ensuring accuracy and timely fulfillment.</p><p>• Collaborate with procurement teams to monitor inventory levels and maintain stock availability.</p><p>• Provide clear and effective communication with customers regarding product inquiries and order status.</p><p>• Assist in resolving customer concerns and issues to ensure a positive experience.</p><p>• Maintain detailed records of customer interactions and transactions.</p><p>• Participate in training programs to enhance job-related skills and knowledge.</p><p>• Adapt to schedule changes and work collaboratively within a team environment.</p><p><br></p>

<p>• Proven experience in customer service, preferably within a call center or order entry environment.</p><p>• Strong communication skills, both verbal and written, with the ability to address customer inquiries effectively.</p><p>• Familiarity with order entry systems and inventory management processes.</p><p>• Ability to multitask and prioritize tasks in a fast-paced work environment.</p><p>• Demonstrated problem-solving skills with a focus on customer satisfaction.</p><p>• Availability to work flexible hours, including potential weekend shifts.</p><p>• Commitment to completing the contract term with reliability and consistency.</p><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>