We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Ault, Colorado. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining accurate records. This is an excellent opportunity to utilize your communication skills and contribute to a positive customer experience. Responsibilities: • Respond promptly to customer inquiries and resolve complaints with professionalism and efficiency. • Maintain detailed and accurate records of customer interactions and transactions in the company database. • Develop a strong understanding of company products and services to provide accurate information and assistance. • Identify customer needs and recommend tailored solutions to address their concerns. • Collaborate with internal teams to resolve complex customer issues and ensure a seamless service experience. • Strive to meet or exceed key performance indicators, including response times, resolution rates, and customer satisfaction. • Handle inbound and outbound calls effectively while maintaining a high level of professionalism. • Assist with processing orders and data entry to ensure accurate and timely service delivery. • Utilize tools such as Microsoft Excel to manage and organize customer data. • Perform general administrative tasks, including filing and document management, as needed.

• Proven experience in customer service or a related field. • Proficiency in handling inbound and outbound calls with a customer-centric approach. • Familiarity with order entry processes and data management systems. • Strong working knowledge of Microsoft Excel and other office software. • Excellent problem-solving skills and the ability to recommend appropriate solutions. • Exceptional verbal and written communication skills. • Ability to work collaboratively with team members across different departments. • Strong organizational skills with attention to detail and accuracy.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Ault, CO
onsite
Temporary
18.21 - 21.09 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Ault, Colorado. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining accurate records. This is an excellent opportunity to utilize your communication skills and contribute to a positive customer experience. Responsibilities: • Respond promptly to customer inquiries and resolve complaints with professionalism and efficiency. • Maintain detailed and accurate records of customer interactions and transactions in the company database. • Develop a strong understanding of company products and services to provide accurate information and assistance. • Identify customer needs and recommend tailored solutions to address their concerns. • Collaborate with internal teams to resolve complex customer issues and ensure a seamless service experience. • Strive to meet or exceed key performance indicators, including response times, resolution rates, and customer satisfaction. • Handle inbound and outbound calls effectively while maintaining a high level of professionalism. • Assist with processing orders and data entry to ensure accurate and timely service delivery. • Utilize tools such as Microsoft Excel to manage and organize customer data. • Perform general administrative tasks, including filing and document management, as needed.
2025-10-20T17:57:31Z

Customer Service Representative Job in Ault | Robert Half