<p>We are looking for a Customer Service Representative to join our team in Lawrence, Indiana. In this Contract to permanent role, you will play a key part in ensuring smooth communication, order processing, and customer satisfaction. This position offers an excellent opportunity to work collaboratively across teams and directly assist customers.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to customer inquiries via phone and email with professionalism and efficiency.</p><p>• Process customer orders accurately and ensure timely tracking and delivery.</p><p>• Collaborate with internal teams to resolve customer issues and streamline workflows.</p><p>• Maintain detailed records of customer interactions and order statuses using relevant software.</p><p>• Utilize tools like Outlook and Teams to manage communications and scheduling effectively.</p><p>• Address inbound calls and emails promptly, providing clear and helpful information.</p><p>• Support data entry tasks to ensure the integrity of customer and order information.</p><p>• Coordinate with shipping providers to monitor and update delivery timelines.</p><p>• Assist in scheduling appointments and managing calendars for client services.</p><p>• Deliver exceptional service while adhering to business casual attire guidelines.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. In this Contract to permanent role, you will provide exceptional support to customers by handling inquiries, processing membership renewals, and ensuring the highest level of service for veterans. This position requires a detail-oriented demeanor and the ability to work efficiently in a high-volume call environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond promptly to customer inquiries and provide accurate information regarding memberships and services.</p><p>• Manage high call volumes during peak periods, handling up to 150 calls per day.</p><p>• Process membership renewals and document customer interactions with precision and attention to detail.</p><p>• Perform data entry tasks, including recording conversations and maintaining accurate records.</p><p>• Utilize software tools such as Microsoft Word and Excel to complete administrative tasks and reports.</p><p>• Ensure a detail-oriented and courteous manner when interacting with customers, addressing their needs effectively.</p><p>• Collaborate with team members to streamline processes and improve service delivery.</p><p>• Uphold business casual dress code standards to maintain a detail-oriented work environment.</p>
<p><strong>Accounts Receivable Specialist</strong></p><p><br></p><p><strong>Contract‑to‑Hire - Northwest Indianapolis - On‑Site - 37.5 Hours/Week</strong></p><p><br></p><p>We’re partnering with a <strong>well‑established nonprofit organization on the northwest side of Indianapolis</strong> to add an <strong>Accounts Receivable Specialist</strong> to their Finance team. This position begins as a <strong>90‑day contract</strong> with strong potential to convert to full‑time.</p><p><br></p><p>This role is fully on‑site <strong>Monday–Friday</strong>, working a <strong>37.5‑hour week</strong> with a <strong>45‑minute lunch</strong>.</p><p><br></p><p><strong>About the Role</strong></p><p>This position supports multiple internal departments and plays a key role in managing the organization’s revenue and collections cycle. The Accounts Receivable Specialist will handle invoicing, payment processing, reconciliations, donor/member record updates, and finance‑related customer service across several programs.</p><p><br></p><p>It’s a great fit for someone who enjoys mission‑driven work, values accuracy, and thrives in a collaborative environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Perform invoicing, payment posting, cash receipts, bank deposits, and all accounts receivable activity across multiple revenue streams.</li><li>Research and resolve discrepancies, monitor past‑due accounts, prepare collection correspondence, and communicate with delinquent account holders.</li><li>Maintain accurate donor, member, and program records; process refunds and adjustments; and support general financial data entry.</li><li>Assist with monthly billing statements, account status reporting, and reconciliation tasks within the organization’s ERP system.</li><li>Process and reconcile fiscal agent reports and support periodic account reconciliations.</li><li>Provide customer service to donors, members, and internal staff while completing general office duties such as mail distribution, filing, and document management.</li></ul><p><strong>Additional Details</strong></p><ul><li>Full on‑site schedule (M–F) until conversion to full‑time</li><li>Occasional evenings/weekends may be required</li><li>Role involves extended computer work and occasional lifting of file boxes</li></ul>
1. Analyze sales history and inventory levels for purposes of re-ordering stock merchandise.<br>2. Enter and transmit purchase orders to suppliers.<br>3. Follow-up with suppliers to insure the receipt and accuracy of purchase orders, and the timely delivery of product.<br>4. Send necessary components to suppliers to aid in the production of certain items.<br>5. Assist in resolving any production, shipping, receiving & billing errors.<br>6. Identify and resolve any product quality issues with the supplier.<br>7. Obtain quotes and pricing information from suppliers and maintain supplier pricing spreadsheets.<br>8. Update and maintain the Product, Purchasing, and Supplier Databases.<br>9. Assist in maintaining the accuracy of inventory data.<br>10. Maintain communication with Customer Service regarding merchandise and delivery issues.<br>11. Act as an official representative of the Emblem Sales Division at Department Conventions, Conferences, and at the National Convention as needed. Duties at convention include setting up the sales area, selling, resolving problems, packing up, and other tasks as required.<br>12. Identify problems and determine and implement solutions.<br>13. Prepare statistical reports for management.<br>14. Assist Managers in all duties as directed.<br>15. Other duties as assigned.
We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. This role requires someone who is detail oriented and can create a welcoming environment while efficiently managing administrative tasks. If you excel at multitasking and enjoy interacting with diverse groups of people, we encourage you to apply.<br><br>Responsibilities:<br>• Welcome and assist students, parents, staff, and visitors with courtesy.<br>• Maintain accurate visitor logs and issue passes in compliance with security policies.<br>• Organize and distribute incoming mail, packages, and internal communications.<br>• Coordinate appointments and meeting schedules for administrative staff.<br>• Track attendance and input data into student information systems promptly and accurately.<br>• Ensure proper maintenance of electronic and physical records and filing systems.<br>• Perform general administrative tasks such as photocopying, scanning, and ordering office supplies.<br>• Uphold strict confidentiality policies regarding sensitive student and staff information.
<p>We are looking for a friendly and organized Receptionist to join our team in Carmel, Indiana. In this Contract to permanent position, you will play a key role in ensuring smooth front desk operations and providing excellent support to both guests and team members. If you thrive in a dynamic environment and have a knack for multitasking, this opportunity is perfect for you. <strong>This position is fully on-site and will be 8:00am-4:00pm M-F</strong>. </p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors and guests with professionalism and a positive attitude.</p><p>• Perform accurate data entry tasks to maintain and update records.</p><p>• Organize and file documents to ensure easy retrieval and proper record-keeping.</p><p>• Prepare and stuff envelopes for outgoing communications.</p><p>• Handle incoming mail and distribute it appropriately.</p><p>• Operate a multi-line switchboard to manage incoming calls efficiently.</p><p>• Maintain a clean and organized reception area.</p><p>• Collaborate with team members to support administrative tasks as needed.</p>
