We are looking for a dedicated Customer Relations Representative to join our team in San Diego, California. This is a long-term contract position that offers the opportunity to provide exceptional service while supporting various administrative and operational tasks. The ideal candidate will excel in communication, organization, and problem-solving, ensuring smooth processes and positive customer experiences. Responsibilities: • Ensure the accurate and timely production of copy work and delivery to designated parties. • Review payments to identify duplicates or determine proper reassignment to the correct claims. • Draft and prepare correspondence, including letters, as required. • Organize and process outgoing mail efficiently for postal services. • Manage monthly supply orders and monitor inventory levels to ensure adequate stock. • Collaborate with adjusters and medical professionals to transition injured workers to new primary treating physicians. • Communicate proactively with supervisors regarding any issues that may affect workflow, insured parties, claimants, vendors, or company operations. • Provide prompt assistance to both internal and external customers, meeting commitments independently. • Perform additional support tasks as assigned to contribute to team goals. • Maintain compliance with company policies, procedures, and project timelines.

• Proven experience in administrative assistance or related roles. • Strong ability to answer inbound calls and provide excellent customer service. • Familiarity with claim administration processes. • Proficiency in data entry with attention to detail. • Excellent verbal and written communication skills. • Capability to work collaboratively with team members to achieve objectives. • Ability to adhere to company policies and maintain professionalism. • Self-motivated and able to meet deadlines without supervision.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

San Diego, CA
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a dedicated Customer Relations Representative to join our team in San Diego, California. This is a long-term contract position that offers the opportunity to provide exceptional service while supporting various administrative and operational tasks. The ideal candidate will excel in communication, organization, and problem-solving, ensuring smooth processes and positive customer experiences. Responsibilities: • Ensure the accurate and timely production of copy work and delivery to designated parties. • Review payments to identify duplicates or determine proper reassignment to the correct claims. • Draft and prepare correspondence, including letters, as required. • Organize and process outgoing mail efficiently for postal services. • Manage monthly supply orders and monitor inventory levels to ensure adequate stock. • Collaborate with adjusters and medical professionals to transition injured workers to new primary treating physicians. • Communicate proactively with supervisors regarding any issues that may affect workflow, insured parties, claimants, vendors, or company operations. • Provide prompt assistance to both internal and external customers, meeting commitments independently. • Perform additional support tasks as assigned to contribute to team goals. • Maintain compliance with company policies, procedures, and project timelines.
2025-10-21T17:29:07Z