<p>Robert Half is working with a client in the HVAC industry to find a skilled Collections Specialist to join their team. If you have strong interpersonal skills, a knack for resolving payment issues, and excel at managing accounts receivable, this role offers an opportunity to thrive in an essential industry.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers with overdue accounts via phone and email to ensure timely payments.</li><li>Evaluate customer accounts and develop strategies for resolving payment delays</li><li>Maintain accurate records of collections efforts, payment agreements, and correspondence.</li><li>Process adjustments and resolve billing discrepancies effectively with customers and internal teams.</li><li>Collaborate with the sales and accounting departments to develop strategies for minimizing delinquent accounts.</li><li>Generate and review aging reports, ensuring accurate tracking of all overdue balances.</li><li>Suggest improvements to the collections process to enhance overall efficiency.</li><li>Ensure compliance with company policies and applicable federal, state, and local regulations regarding debt collection.</li><li>Provide exceptional customer service, maintaining positive relationships while enforcing payment terms.</li></ul>

<ul><li>High school diploma required; associate or bachelor’s degree in Business, Accounting, or related field preferred.</li><li>2+ years of collections experience, preferably in a construction or HVAC industry setting.</li><li>Proficiency with accounting or collections software such as QuickBooks, SAP, or similar systems.</li><li>Strong knowledge of delinquency management and accounts receivable processes.</li><li>Excellent communication and negotiation skills with the ability to resolve disputes efficiently.</li><li>High attention to detail, organizational abilities, and the ability to work under time pressure.</li><li>Comfortable working with Microsoft Excel (e.g., creating reports, formulas, and analysis).</li><li>Ability to work collaboratively with cross-functional teams.</li></ul>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>