We are looking for a motivated Collections Specialist to join our team in White Plains, New York. This role involves managing business-to-business (B2B) collections while delivering exceptional customer service. As a Contract-to-permanent position, this opportunity offers a pathway to long-term employment based on performance. Responsibilities: • Manage B2B collections processes, ensuring timely and accurate follow-ups to resolve outstanding balances. • Provide excellent customer service to address inquiries and maintain strong client relationships. • Utilize Microsoft Outlook and Excel to track collections activity and generate aging reports. • Analyze credit balances and approve credit lines in accordance with company policies. • Communicate effectively with clients via phone and email to negotiate payment terms and settle debts. • Review and reconcile accounts to ensure accurate billing and collections. • Monitor overdue accounts and develop strategies for debt recovery. • Collaborate with internal teams to address billing discrepancies and streamline collection processes. • Prepare detailed reports on collections performance and account statuses. • Stay informed on industry best practices and compliance standards for collections.

• Proven experience in B2B collections and customer service. • Proficiency in Microsoft Outlook and Excel for managing collections processes. • Strong understanding of credit approval and debt settlement procedures. • Ability to analyze aging reports and make informed decisions regarding overdue accounts. • Excellent communication and negotiation skills for resolving payment issues. • Detail-oriented with the ability to reconcile accounts and ensure accuracy. • Familiarity with collection processes and compliance standards. • Previous experience in a fast-paced, office-based environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

White Plains, NY
onsite
Contract / Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a motivated Collections Specialist to join our team in White Plains, New York. This role involves managing business-to-business (B2B) collections while delivering exceptional customer service. As a Contract-to-permanent position, this opportunity offers a pathway to long-term employment based on performance. Responsibilities: • Manage B2B collections processes, ensuring timely and accurate follow-ups to resolve outstanding balances. • Provide excellent customer service to address inquiries and maintain strong client relationships. • Utilize Microsoft Outlook and Excel to track collections activity and generate aging reports. • Analyze credit balances and approve credit lines in accordance with company policies. • Communicate effectively with clients via phone and email to negotiate payment terms and settle debts. • Review and reconcile accounts to ensure accurate billing and collections. • Monitor overdue accounts and develop strategies for debt recovery. • Collaborate with internal teams to address billing discrepancies and streamline collection processes. • Prepare detailed reports on collections performance and account statuses. • Stay informed on industry best practices and compliance standards for collections.
2025-09-09T19:23:47Z