Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a Medical Front Desk Specialist to join our healthcare team and provide outstanding service to patients, staff, and providers.As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you! Responsibilities:<ul><li>Patient Check-In/Check-Out: Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li>Insurance Verification: Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li>Appointment Scheduling: Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li>Receptionist Duties: Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li>Document Management: Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li>Copay Collection: Process patient payments and provide receipts for financial transactions accurately.</li><li>Greeting Patients and Providers: Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul> Qualifications:<ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul>

• Minimum of 2 years of experience in a medical front desk or similar role. • Proficiency in patient scheduling and medical front office operations. • Strong knowledge of basic medical terminology and insurance verification processes. • Ability to handle a multi-line phone system efficiently. • Fluent in both English and Spanish, with excellent communication skills. • Detail-oriented and capable of managing multiple tasks simultaneously. • Familiarity with HIPAA regulations and maintaining patient confidentiality. • Strong organizational skills and a detail-oriented approach.

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Bridgeport, CT
onsite
Contract / Temporary to Hire
16.15 - 18.70 USD / Hourly
Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a Medical Front Desk Specialist to join our healthcare team and provide outstanding service to patients, staff, and providers.As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you! Responsibilities:<ul><li>Patient Check-In/Check-Out: Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li>Insurance Verification: Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li>Appointment Scheduling: Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li>Receptionist Duties: Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li>Document Management: Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li>Copay Collection: Process patient payments and provide receipts for financial transactions accurately.</li><li>Greeting Patients and Providers: Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul> Qualifications:<ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul>
2025-08-28T14:04:35Z

Medical Front Desk Specialist Job in Bridgeport | Robert Half