We are looking for a dedicated Collections Specialist to join our team in West Palm Beach, Florida. This is a contract-to-permanent position offering the opportunity to work in a dynamic environment where you will play a key role in managing collection processes and ensuring timely billing. If you thrive in a small office setting and enjoy working independently, this position is ideal for you.<br><br>Responsibilities:<br>• Oversee commercial and consumer collections, ensuring timely payment from clients.<br>• Manage and execute credit-related collection activities to minimize outstanding balances.<br>• Handle billing collection processes efficiently and accurately.<br>• Utilize software tools such as QuickBooks and Workhorse to maintain financial records.<br>• Communicate professionally with clients to resolve payment issues and disputes.<br>• Monitor accounts receivable and provide updates to management on collection status.<br>• Develop effective strategies for improving collection rates and reducing overdue accounts.<br>• Maintain organized documentation of collection activities and payment agreements.<br>• Work collaboratively with technicians and other team members when necessary.<br>• Adapt to training and utilize company-specific systems to streamline collection tasks.
<p><strong>Job Summary:</strong></p><p>We are looking for a motivated and detail-oriented <strong>Collections Specialist</strong> to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for an experienced Collections Specialist to join our team in Pittsburgh, Pennsylvania. This contract-to-permanent position offers the opportunity to work in a fast-paced environment, managing overdue accounts and facilitating payment resolutions. Ideal candidates will have strong communication skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of collections with professionalism and efficiency.</p><p>• Contact customers to discuss overdue accounts and negotiate payment arrangements.</p><p>• Monitor account statuses to identify and address potential issues promptly.</p><p>• Process payments and maintain accurate records of account activities.</p><p>• Resolve disputes and discrepancies to ensure customer satisfaction.</p><p>• Collaborate with internal teams to streamline collections processes.</p><p>• Provide clear and concise updates on account statuses to stakeholders.</p><p>• Maintain compliance with company policies and relevant regulations.</p><p>• Develop and implement strategies to improve collections performance.</p>
<p>We are looking for a dedicated Collections Specialist to join our team in Oakwood, GA. This role is pivotal in overseeing a high-value portfolio, ensuring prompt payments, and maintaining strong relationships with key clients.</p><p><br></p><p>Responsibilities:</p><p>• Make frequent outbound calls to clients to address overdue accounts and encourage timely payments.</p><p>• Analyze aging reports to identify overdue payments and investigate reasons for delays.</p><p>• Collaborate with cross-functional teams to resolve account discrepancies and streamline collection efforts.</p><p>• Monitor and report on collections metrics, including portfolio performance and payment trends.</p><p>• Maintain accurate and up-to-date customer account information using relevant systems.</p><p>• Identify patterns in customers' payment behaviors and recommend strategies to address underlying causes of non-payment.</p><p>• Utilize advanced Excel functions, such as pivot tables and VLOOKUPs, to analyze data and present performance insights.</p><p>• Communicate effectively with both local and international teams to ensure alignment in collection strategies.</p><p>• Handle large-scale data sets to track and optimize collections processes.</p><p>• Proactively suggest improvements to enhance efficiency in billing and collections procedures.</p>
We are looking for a dedicated Collections Specialist to join our team in Burnsville, Minnesota. In this long-term contract position, you will play a crucial role in managing outstanding accounts and ensuring timely payment resolutions. This is an excellent opportunity for someone with strong attention to detail to contribute to efficient credit and collections processes.<br><br>Responsibilities:<br>• Contact customers to resolve overdue accounts and negotiate payment arrangements.<br>• Monitor and maintain accurate records of accounts receivable and payment histories.<br>• Investigate discrepancies in billing and payments to ensure accurate account resolution.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Review credit information to assess account risks and recommend appropriate actions.<br>• Generate regular reports on collections activity and account statuses to management.<br>• Maintain compliance with company policies and relevant regulations during collection activities.<br>• Assist clients with understanding payment terms and resolving disputes.<br>• Identify and escalate complex cases for further review or legal action.<br>• Develop strategies to reduce outstanding balances and improve overall collection rates.
<p>We are looking for an experienced Collections Specialist in the Union County, NJ area. This is a PART TIME role. </p><p><br></p><p>In this role you will be responsible for collections, account receivable tasks, following up on past due accounts, processing payments, managing aging reports, and more. </p><p><br></p><p>Responsibilities:</p><p>• Ensure timely payments and resolve any outstanding balances.</p><p>• Utilize accounting software to track and update collection activities effectively.</p><p>• Communicate with clients and internal teams to address billing issues and identify solutions.</p><p>• Review and analyze accounts to determine the best approach for recovering overdue payments.</p><p>• Implement collection processes and strategies to improve recovery rates.</p><p>• Prepare and maintain accurate records of collection activities and account statuses.</p>
We are looking for a skilled Collections Specialist to join our team in Saint Louis, Missouri. In this long-term contract position, you will play a vital role in managing and improving collection processes for both commercial and consumer accounts. Your expertise will contribute to maintaining healthy financial operations while fostering positive relationships with clients.<br><br>Responsibilities:<br>• Manage collection efforts for both commercial and consumer accounts to ensure timely payments.<br>• Review account balances and communicate with clients to resolve outstanding debts.<br>• Analyze credit data and establish payment plans tailored to individual or business needs.<br>• Collaborate with internal teams to streamline billing and collection procedures.<br>• Provide regular updates on collection activities and account statuses to management.<br>• Handle disputes and negotiate resolutions with professionalism and efficiency.<br>• Document all collection actions and maintain accurate records for auditing purposes.<br>• Monitor accounts for compliance with established credit and collection policies.<br>• Suggest improvements to collection strategies to enhance overall efficiency.<br>• Assist with special projects related to collections as needed.
We are looking for a dedicated Collections Specialist to join our team in Kalamazoo, Michigan. This is a long-term contract position offering flexibility in working hours while requiring your presence onsite. The role primarily involves managing collection calls and related activities to ensure consistency and accuracy in our accounts receivable processes.<br><br>Responsibilities:<br>• Make outbound collection calls to business clients to recover outstanding balances.<br>• Update and maintain deposit records to ensure accurate financial reporting.<br>• Collaborate with internal sales teams to resolve account discrepancies and facilitate timely payments.<br>• Administer and process customer questionnaires to gather necessary financial information.<br>• Handle business-to-business (B2B) collections with professionalism and efficiency.<br>• Participate in mandatory team meetings twice a week to align on priorities and goals.<br>• Work in a quiet, structured office environment with a focus on productivity.<br>• Ensure consistent follow-up with clients to maintain positive relationships and reduce overdue accounts.<br>• Utilize Microsoft Excel to track and analyze collection activities.
<p>We are looking for an experienced Collections Specialist to join our team. In this role, you will focus on managing and improving the collections process while maintaining positive relationships with clients. This is a long-term contract position offering the opportunity to contribute significantly to the success of a wholesale distribution company.</p><p><br></p><p>Responsibilities:</p><p>• Analyze customer accounts to identify overdue balances and determine appropriate collection strategies.</p><p>• Communicate effectively with clients to discuss payment terms, account statuses, and repayment plans.</p><p>• Accurately document customer interactions, payment commitments, and updates in company systems.</p><p>• Address and resolve customer disputes regarding account balances in a timely and detail-oriented manner.</p><p>• Collaborate with internal teams, including billing and accounting, to identify and resolve account discrepancies.</p><p>• Meet and exceed collection goals while adhering to company policies and procedures.</p><p>• Conduct follow-ups on payment commitments to ensure compliance and take further action if necessary.</p><p>• Build and nurture strong client relationships to encourage timely payments without compromising goodwill.</p><p>• Stay informed about legal regulations and company policies related to collections practices.</p>
We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization.<br><br>Responsibilities:<br>• Handle commercial and consumer account collections to recover outstanding balances.<br>• Monitor and manage credit accounts, ensuring payments are received within the specified timelines.<br>• Maintain accurate and organized records of collection activities and account statuses.<br>• Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements.<br>• Collaborate with internal teams to ensure proper documentation and compliance with company policies.<br>• Provide regular updates and reports on collection progress and account receivables.<br>• Utilize established collection processes to optimize recovery efforts and minimize overdue accounts.<br>• Address inquiries and concerns from clients related to billing and payment issues.<br>• Review and analyze account histories to determine appropriate collection strategies.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loveland, Colorado. In this role, you will be responsible for managing and optimizing collection processes for both consumer and commercial accounts. You will play a vital role in ensuring timely payments, maintaining customer relationships, and supporting the company's financial goals.<br><br>Responsibilities:<br>• Manage the collection of outstanding balances for both business-to-business (B2B) and consumer accounts.<br>• Communicate with customers to address payment issues and resolve disputes professionally and efficiently.<br>• Monitor account status and proactively follow up on overdue payments.<br>• Utilize Oracle and Oracle Fusion systems to record, track, and analyze collection activities.<br>• Collaborate with internal teams to streamline billing and collection processes.<br>• Develop and implement strategies to improve collection rates and reduce delinquency.<br>• Ensure compliance with company policies and industry regulations during all collection activities.<br>• Prepare regular reports detailing collection progress and account statuses.<br>• Maintain accurate and up-to-date records of customer interactions and payment arrangements.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Greeley, Colorado. In this role, you will oversee the collection of outstanding accounts receivable, ensuring timely payments while maintaining positive relationships with clients. This is an excellent opportunity for someone with a strong background in collections and customer service to contribute to an organized and goal-oriented team.<br><br>Responsibilities:<br>• Negotiate payment agreements with clients and resolve billing disputes with attention to detail and courtesy.<br>• Review account histories and update customer records to ensure accuracy.<br>• Track and follow up on overdue accounts, maintaining clear and detailed documentation of all collection activities.<br>• Investigate and address discrepancies or issues that may be delaying payment.<br>• Work closely with internal teams, including sales, billing, and customer service, to resolve client concerns and improve processes.<br>• Escalate unresolved accounts to management or external agencies when necessary.<br>• Generate and analyze aging reports, providing management with regular updates on account statuses.<br>• Ensure compliance with applicable laws and regulations, such as the Fair Debt Collection Practices Act.<br>• Recommend accounts for write-offs or further action based on analysis and company policies.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Blue Ash, Ohio. In this role, you will handle incoming payments, reconcile accounts, and recover outstanding balances while maintaining positive relationships with customers. This position requires strong attention to detail and expertise in collection processes.<br><br>Responsibilities:<br>• Process and post incoming payments accurately and efficiently.<br>• Reconcile customer accounts to ensure all records are up-to-date and precise.<br>• Contact customers to collect overdue balances while maintaining a detail-oriented and courteous approach.<br>• Investigate and resolve discrepancies in billing and payments.<br>• Collaborate with internal teams to address and resolve collection issues.<br>• Generate reports detailing collection activities and account statuses.<br>• Ensure compliance with company policies and procedures in all collection efforts.<br>• Communicate effectively with customers to negotiate payment plans when necessary.<br>• Maintain accurate documentation of all collection interactions and transactions.<br>• Provide recommendations for improving collection strategies and processes.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Cincinnati, Ohio. In this role, you will focus on managing and resolving outstanding balances for both commercial and consumer accounts. Your ability to communicate effectively and maintain accurate records will be essential to ensuring a seamless collections process.<br><br>Responsibilities:<br>• Contact customers to address overdue accounts and discuss payment options.<br>• Document all interactions and updates related to collection efforts in a clear and organized manner.<br>• Manage the collection process for both commercial and consumer accounts, ensuring timely resolution.<br>• Evaluate account histories to identify discrepancies and propose solutions.<br>• Collaborate with internal teams to ensure account information is accurate and up-to-date.<br>• Follow established credit and collections policies while adhering to relevant regulations.<br>• Provide detailed reports on collection activities and account statuses to management.<br>• Address customer inquiries regarding billing and payment issues with attention to detail.<br>• Monitor accounts for compliance with payment terms and take appropriate action when necessary.
<p>We are looking for a detail-oriented Collections Representative to join our team in Conyers, Georgia. In this contract position, you will play a key role in managing financial transactions, ensuring accurate processing of invoices, and maintaining excellent customer service standards. If you have strong organizational skills and thrive in a fast-paced environment, this opportunity is ideal for you.</p><p><br></p><p>Responsibilities:</p><p>• Process customer invoices accurately and efficiently while adhering to company policies.</p><p>• Handle inbound calls and provide attentive support to resolve customer inquiries related to accounts receivable.</p><p>• Review and reconcile accounts to identify discrepancies and ensure timely resolution.</p><p>• Manage check processing and overdraft transactions with precision and attention to detail.</p><p>• Utilize Oracle program and Microsoft Office tools to maintain and organize financial records.</p><p>• Collaborate with internal teams to ensure seamless communication regarding customer accounts.</p><p>• Conduct thorough reviews of invoices and ensure compliance with accounting standards.</p><p>• Address customer concerns with courtesy and maintain strong relationships.</p><p>• Assist in hiring processes by providing necessary documentation and support for onboarding.</p><p>• Perform other accounting functions as needed to support the department's objectives.</p>
<p><strong>Senior Collections & Accounts Receivable Specialist</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>Senior Collections and Accounts Receivable Specialist </strong>for a Construction client. </p><p>Are you a detail-oriented, process-driven professional with proven Collections and AR expertise, strong communication skills, and a keen eye for process enhancements?</p><p><strong>As the Senior Collections & Accounts Receivable Specialist you will: </strong></p><ul><li>Independently run AR Aging reports, prioritize accounts and collect on overdue invoices and accounts.</li><li>Execute strategies to minimize delinquencies and negotiate payment arrangements as needed.</li><li>Resolve customer disputes and payment delays and escalate unresolved accounts.</li><li>Apply payments in ERP, reconcile AR and address unapplied cash.</li><li>Document all collection activities and review/adjust customer credit limits.</li><li>Prepare and summarize AR aging and collection trends.</li><li>Support audits with accurate documentation.</li><li>Identify and implement AR process improvements.</li></ul><p>This role is ideal for a B2B collections professional who thrives in a dynamic environment, values accuracy, and is committed to driving results through effective collaboration and process optimization.</p><p><strong>Contact Anna Parson at Robert Half </strong>or Apply Now for more details.</p>
<p><strong>Position Title:</strong> Credit and Collections Specialist</p><p><strong>Reports To:</strong> Controller</p><p><strong>Position Type:</strong> Full-Time</p><p><strong>Location:</strong> Vermont</p><p><strong>Position Overview</strong></p><p>The Accounts Receivable Credit and Collections Specialist is responsible for processing and posting customer remittances, reviewing receivable balances, and managing collections for overdue accounts. This role also provides administrative support to the Controller, assists with incoming mail, offers backup for accounts payable and invoicing functions, and coordinates with Sales and Customer Service departments.</p><p><strong>Primary Responsibilities</strong></p><ul><li>Maintain organized physical file systems for customer remittance batches, credit applications, credit limit increases, and collections, including annual file rotation.</li><li>Manage overdue accounts to ensure timely payments and preserve positive customer relationships.</li><li>Identify payment issues and apply appropriate collection strategies on delinquent accounts.</li><li>Maintain and update credit terms and key data within the master ERP file.</li><li>Process and post customer remittances using the bank desktop deposit system and ERP in a timely manner.</li><li>Analyze credit reports and financial data to assess customer creditworthiness and make recommendations to the CFO.</li><li>Communicate with insurance companies regarding delinquent accounts, claims, annual sales declarations, customer data, and credit analysis.</li><li>Prepare documentation for temporary credit limit increases and release sales orders once approved by management.</li><li>Research and interpret accounting data to answer business and financial questions.</li><li>Collaborate with Operations to ensure timely processing of communications and data.</li><li>Review sales orders and maintain credit holds in the ERP as needed.</li><li>Release accurate sales orders for shipment and process manual credits/invoices as requested.</li><li>Conduct credit reference checks and obtain credit/DNB history for new and existing customers.</li><li>Provide backup support for the AR Invoicing Specialist.</li><li>Assist with manual credits for sales spiff programs.</li><li>Calculate sales rebates, customer co-ops, early payment discounts, and other sales reserves.</li><li>Provide backup entry for accounts payable related to inbound and outbound freight invoices.</li><li>Maintain confidentiality and protect organizational value.</li><li>Adhere to all applicable ISO standards.</li><li>Use required Personal Protective Equipment and demonstrate sound firearms safety protocols.</li><li>Keep workstations and department areas clean; promptly report safety and maintenance issues.</li><li>Maintain professionalism, communicate effectively, and support a collaborative work environment.</li><li>Participate in daily 5S workplace organization initiatives.</li><li>Other duties as assigned.</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. In this Contract to permanent position, you will play a pivotal role in managing accounts and ensuring timely payments while maintaining clear and detail-oriented communication with clients. This role is ideal for someone who thrives in a dynamic, deadline-driven environment and is eager to contribute to the success of the accounts receivable team.<br><br>Responsibilities:<br>• Collect payments to meet monthly and yearly collection goals for accounts over 60 days past due.<br>• Monitor and manage all accounts within the assigned portfolio, ensuring accurate documentation of collection activities.<br>• Provide regular updates on aging reports to support weekly and end-of-month performance tracking.<br>• Collaborate with the Accounts Receivable Manager to remove customers from credit holds and address escalated problem accounts.<br>• Identify accounts requiring external collection agency involvement and coordinate with the sales team as necessary.<br>• Reconcile accounts for write-offs or placement with third-party collection agencies.<br>• Process incoming customer emails and handle internal and external Sales Force tickets promptly.<br>• Manage mid-size and top-tier customer accounts with precision and attention to detail.<br>• Perform additional duties as assigned to support the team’s goals.
We are looking for an experienced Collections Specialist to join our team in Norwalk, Connecticut. In this role, you will focus on recovering overdue payments and maintaining effective communication with clients to ensure timely resolutions. The ideal candidate is proactive, detail-oriented, and skilled in handling high-volume collections tasks.<br><br>Responsibilities:<br>• Reach out to clients with overdue accounts, making approximately 30-50 calls daily to recover outstanding payments.<br>• Work diligently to reduce payment delays, aiming to secure payments within 90 days or less.<br>• Manage accounts receivable processes and ensure accurate billing records.<br>• Monitor outstanding balances and prioritize collection efforts based on aging reports.<br>• Communicate effectively with contractors to resolve disputes and negotiate payment terms.<br>• Maintain detailed records of collection activities and document progress.<br>• Collaborate with internal teams to address discrepancies and ensure smooth account management.<br>• Analyze accounts with high overdue balances and create actionable strategies for recovery.<br>• Provide regular updates to management on collection performance and areas for improvement.
<p>We are looking for a skilled Collections Specialist to join our client's team in Knoxville, Tennessee. This is a hybrid Contract-to-permanent position, candidates applying MUST live in Greater Knoxville area. This role is offering the opportunity to transition into a permanent role. The selected candidate will manage accounts receivable processes while ensuring accuracy and maintaining positive relationships with clients. If you thrive in a dynamic setting and have a strong background in collections and billing, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Oversee accounts receivable collections while fostering strong client relationships.</p><p>• Record and post cash payments accurately and process daily transactions.</p><p>• Investigate and resolve billing discrepancies in a timely and efficient manner.</p><p>• Assess credit risks, identifying and escalating issues as necessary.</p><p>• Handle SaaS-related billing activities and contribute to monthly close processes.</p><p>• Generate detailed reports and maintain thorough records of collections and billing.</p><p>• Ensure precision and attention to detail across all responsibilities.</p><p>• Collaborate with internal teams to improve billing and collection workflows.</p><p>FOR IMMEDIDATE CONSIDERATION PLEASE CONTACT: Kelly Fellows 865-370-2219</p>
We are looking for a detail-oriented Medical Biller/Collections Specialist to join our team in Memphis, Tennessee. In this long-term contract role, you will play a key part in ensuring accurate billing and collections processes within the healthcare industry. This position requires exceptional organizational skills and a commitment to maintaining high standards of accuracy.<br><br>Responsibilities:<br>• Process and enter 45–60 invoices daily with precision and speed.<br>• Perform data entry tasks to ensure accurate record-keeping and billing.<br>• Manage and update medical records and insurance information using Epic software.<br>• Collaborate with the supervisor to address any billing or collection challenges.<br>• Maintain compliance with healthcare billing regulations and guidelines.<br>• Verify and reconcile patient account information for accuracy.<br>• Resolve discrepancies in billing and collections with attention to detail.<br>• Provide timely updates and reports on billing activities to the supervisor.<br>• Support administrative tasks related to medical billing and collections.
We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. This contract-to-permanent position is ideal for professionals who excel in managing account portfolios, resolving past due balances, and maintaining strong customer relationships. If you have a passion for problem-solving and a proactive approach to collections, we encourage you to apply.<br><br>Responsibilities:<br>• Communicate with customers to address and resolve overdue accounts through negotiation and payment arrangements.<br>• Perform skip tracing to locate customers and ensure timely recovery of overdue balances.<br>• Prepare and maintain detailed collection correspondence, ensuring accurate documentation of account status.<br>• Facilitate work-out arrangements to assist customers in resolving their financial obligations.<br>• Generate monthly reports on delinquency status and portfolio performance.<br>• Support billing collection processes and manage write-offs as necessary.<br>• Utilize tools such as Salesforce, Excel, and Word to streamline collection tasks.<br>• Collaborate with team members to enhance collection strategies and improve recovery rates.<br>• Ensure compliance with commercial lending and leasing protocols in all collection activities.
We are looking for a dedicated Collections Specialist to join our team in Tonawanda, New York. In this role, you will manage a portfolio of customer accounts, ensuring timely payments, resolving disputes, and providing exceptional service during each interaction. This is a Contract to permanent employment opportunity, offering the chance to grow professionally while contributing to the company’s financial success.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable for a portfolio of customers, ensuring timely collection of invoices and minimizing financial losses.<br>• Investigate and resolve customer disputes by reviewing relevant documentation and collaborating with internal departments.<br>• Partner with the credit department to monitor account risks and gather necessary information for credit decisions.<br>• Set personal goals aligned with company objectives and track progress to achieve measurable results.<br>• Collaborate with sales and operations teams to address collection challenges and ensure smooth account management.<br>• Utilize various systems to research account details, provide documentation, and support customer inquiries.<br>• Handle tasks related to unassigned accounts, including skip tracing, preparing refunds, and processing returned checks.<br>• Support third-party collection agencies by preparing necessary documentation and responding to inquiries.<br>• Assist in the dunning letter process and prepare packages for collection agencies when required.<br>• Perform additional duties to support account management and enhance collection processes.
