Collections Specialist
We are looking for a skilled Collections Specialist to join our team in White Plains, New York. In this Contract-to-permanent role, you will play a vital part in managing receivables and ensuring timely payments. The ideal candidate will bring experience in collections and a commitment to maintaining strong customer relationships while upholding company policies.<br><br>Responsibilities:<br>• Review daily orders for next-day delivery and ensure their approval by adhering to credit terms and company policies.<br>• Conduct a high volume of collection calls to resolve payment delays and address issues promptly.<br>• Investigate payment discrepancies and deductions, preparing documentation for distribution to appropriate departments.<br>• Collaborate with management and sales teams to communicate collection challenges and ensure swift resolution.<br>• Step into other departmental roles when necessary, providing coverage during staff absences.<br>• Process and post daily payments to the Cash Easy System as required.<br>• Handle customer inquiries related to weekly statements, account discrepancies, and other concerns.<br>• Support daily organizational transactions, ensuring accuracy and timeliness.<br>• Maintain detailed records and ensure compliance with company credit standards.
• Associate’s Degree in Business, Accounting, or a related field is preferred.<br>• Minimum of two years’ experience in Accounts Receivable and/or Collections.<br>• Strong organizational skills with exceptional attention to detail.<br>• Proficiency in Microsoft Word, Outlook, and Excel.<br>• Demonstrated customer service skills and ability to manage customer relations effectively.<br>• Solid math skills with prior experience in retail or wholesale environments preferred.<br>• Bilingual capabilities are a plus.<br>• Familiarity with B2B collections processes and aging reports.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- White Plains, NY
- onsite
- Contract / Temporary to Hire
-
23.75 - 27.50 USD / Hourly
- We are looking for a skilled Collections Specialist to join our team in White Plains, New York. In this Contract-to-permanent role, you will play a vital part in managing receivables and ensuring timely payments. The ideal candidate will bring experience in collections and a commitment to maintaining strong customer relationships while upholding company policies.<br><br>Responsibilities:<br>• Review daily orders for next-day delivery and ensure their approval by adhering to credit terms and company policies.<br>• Conduct a high volume of collection calls to resolve payment delays and address issues promptly.<br>• Investigate payment discrepancies and deductions, preparing documentation for distribution to appropriate departments.<br>• Collaborate with management and sales teams to communicate collection challenges and ensure swift resolution.<br>• Step into other departmental roles when necessary, providing coverage during staff absences.<br>• Process and post daily payments to the Cash Easy System as required.<br>• Handle customer inquiries related to weekly statements, account discrepancies, and other concerns.<br>• Support daily organizational transactions, ensuring accuracy and timeliness.<br>• Maintain detailed records and ensure compliance with company credit standards.
- 2025-09-03T19:28:48Z