<p><strong>Senior Manager, Operations and Compliance</strong></p><p>The Senior Manager of Operations and Compliance plays a key leadership role in ensuring the organization runs smoothly, ethically, and in alignment with all regulatory and financial standards. This position oversees operational systems, compliance processes, and fiscal accountability, helping the organization deliver high-quality programs and services with integrity and efficiency.</p><p>T<strong>Core Responsibilities</strong></p><p><strong>Regulatory Compliance & Governance</strong></p><ul><li>Oversee compliance with all applicable local, state, and federal laws, as well as requirements from public and private funders.</li><li>Manage documentation systems, implement recordkeeping policies, and ensure consistent staff adherence to data standards.</li><li>Conduct regular internal audits to verify program accuracy, client documentation, and overall compliance performance.</li></ul><p><strong>Operational and Financial Management</strong></p><ul><li>Monitor both programmatic and fiscal performance across multiple funding streams.</li><li>Partner closely with Finance to build, review, and reconcile departmental and grant budgets.</li><li>Approve operational expenditures and maintain robust internal financial controls.</li><li>Ensure procurement practices and reporting meet all organizational and funder guidelines.</li></ul><p><strong>Strategic Operations & Growth</strong></p><ul><li>Evaluate new funding or expansion opportunities and lead operational feasibility reviews.</li><li>Work alongside senior leadership to design and roll out improvements to programs, workflows, and service delivery.</li><li>Coordinate interdepartmental collaboration to produce performance reports, assessments, and strategic documents.</li></ul><p><strong>Grants Administration & Reporting</strong></p><ul><li>Oversee the preparation and submission of grant proposals, renewals, and amendments.</li><li>Ensure fiscal tracking, billing, and documentation align with funder contracts and compliance requirements.</li><li>Maintain updated licenses, permits, accreditations, and insurance documentation for the organization.</li></ul><p><strong>Facilities, Technology & Infrastructure</strong></p><ul><li>Ensure all facilities meet applicable safety, accessibility, and compliance standards.</li><li>Serve as the primary contact for lease negotiations, maintenance coordination, and vendor relations.</li><li>Oversee technology systems and equipment inventory to ensure smooth operational function.</li></ul><p><strong>Leadership & Organizational Support</strong></p><ul><li>Supervise compliance and administrative support staff, fostering a culture of accountability and collaboration.</li><li>Develop and update internal policies, standard operating procedures, and training materials.</li><li>Prepare executive-level summaries, reports, and presentations; manage special projects as assigned by leadership.</li></ul>

<p><strong>Qualifications</strong></p><p><strong>Education</strong></p><ul><li>Bachelor’s degree required (fields such as Business Administration, Public Administration, Finance, or Nonprofit Management preferred).</li><li>Master’s degree highly desirable.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum of 4 years’ experience in operations, compliance, or program administration, ideally within a nonprofit or social services environment.</li><li>At least 2 years in a leadership or supervisory role.</li><li>Hands-on experience with grant management, financial reporting, and audit preparation required.</li></ul><p><br></p>

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