We are seeking a Patient Administrative Specialist to join our front office team in an outpatient clinic environment. As a Patient Administrative Specialist, you will play a vital role in ensuring smooth daily operations through coordination of new patients, surgery scheduling, and administrative support. This Patient Administrative Specialist position is ideal for someone who excels in communication, multitasking, and thrives in a patient-centered setting. Responsibilities<ul><li>Serve as the first point of contact at the front desk for patient check-in and check-out.</li><li>Welcome and assist patients with appointment-related inquiries, payments, and schedules.</li><li>Answer and manage multi-line phone system; direct calls, take messages, and route appropriately.</li><li>Confirm that insurance verifications and authorizations are completed before appointments.</li><li>Coordinate with providers to manage scheduling preferences and urgent patient requests.</li><li>Support provider-patient interactions using internal reference materials.</li><li>Perform administrative tasks such as updating databases, maintaining directories, and processing forms.</li><li>Operate electronic medical records and phone systems efficiently.</li><li>Uphold high standards of service and meet departmental expectations.</li><li>Respond to non-clinical CRMs and escalate when necessary.</li><li>Handle incoming faxes, mail distribution, and filing of clinic documentation.</li></ul>

Job Requirements<ul><li>High School Diploma or GED required.</li><li>Knowledge of medical terminology.</li><li>Proficiency in computer systems and electronic medical record software.</li><li>Strong verbal and written communication skills.</li><li>Proven customer service abilities and problem-solving skills.</li><li>Capacity to manage multiple priorities in a dynamic setting.</li><li>Familiarity with Windows-based software and general computer operations.</li><li>Ability to adapt communication style to various audiences.</li><li>Maintain composure and professionalism in high-pressure environments.</li></ul>

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Redwood City, CA
onsite
Temporary
24.00 - 30.00 USD / Hourly
We are seeking a Patient Administrative Specialist to join our front office team in an outpatient clinic environment. As a Patient Administrative Specialist, you will play a vital role in ensuring smooth daily operations through coordination of new patients, surgery scheduling, and administrative support. This Patient Administrative Specialist position is ideal for someone who excels in communication, multitasking, and thrives in a patient-centered setting. Responsibilities<ul><li>Serve as the first point of contact at the front desk for patient check-in and check-out.</li><li>Welcome and assist patients with appointment-related inquiries, payments, and schedules.</li><li>Answer and manage multi-line phone system; direct calls, take messages, and route appropriately.</li><li>Confirm that insurance verifications and authorizations are completed before appointments.</li><li>Coordinate with providers to manage scheduling preferences and urgent patient requests.</li><li>Support provider-patient interactions using internal reference materials.</li><li>Perform administrative tasks such as updating databases, maintaining directories, and processing forms.</li><li>Operate electronic medical records and phone systems efficiently.</li><li>Uphold high standards of service and meet departmental expectations.</li><li>Respond to non-clinical CRMs and escalate when necessary.</li><li>Handle incoming faxes, mail distribution, and filing of clinic documentation.</li></ul>
2025-08-28T23:24:04Z