Part-Time Front Desk Coordinator
<p><strong>Key Responsibilities</strong></p><p><strong>Front Desk & Public Interaction</strong></p><ul><li>Serve as the main Operator for City Hall, answering and routing phone calls, taking messages, and providing general information.</li><li>Greet visitors at the front desk, check them in as needed, and schedule appointments for City staff.</li><li>Provide exceptional customer service in person, by phone, and via email—responding to inquiries, addressing resident concerns, and resolving routine issues.</li><li>Act as the primary point of contact for the public, ensuring timely, courteous, and accurate communication.</li></ul><p><strong>Payments & Cashiering</strong></p><ul><li>Serve as the main cashier for City Hall, processing payments, entering invoice codes, and issuing receipts for all standard transactions.</li><li>Process and invoice applications for programs including Paramedic Membership and Dial-A-Ride.</li><li>Verify billability for ambulance trips and ensure proper documentation is completed.</li></ul><p><strong>Licensing, Permits & Inspections</strong></p><ul><li>Issue and renew business licenses in accordance with City requirements.</li><li>Issue basic permits and create/maintain project files.</li><li>Coordinate and schedule building inspections for the City.</li><li>Route plans to third-party plan checkers and track submission status.</li></ul><p><strong>Administrative Support</strong></p><ul><li>Collect, sort, and distribute incoming and outgoing mail.</li><li>Maintain accurate electronic and physical records for permits, plans, and program applications.</li><li>Create and update forms and process documents to improve administrative workflows.</li><li>Provide general clerical support to staff as needed.</li></ul><p><br></p>
<p>*Prior City of Government Municipality experience REQUIRED*</p><p><br></p><p><strong>Qualifications</strong></p><ul><li>Previous experience in front desk, customer service, or municipal administration preferred.</li><li>Strong interpersonal and communication skills with the ability to work effectively with the public.</li><li>Proficient in handling multi-line phone systems, email correspondence, and office equipment.</li><li>Detail-oriented with strong organizational and multitasking abilities.</li><li>Ability to maintain professionalism in a public-facing environment.</li><li>Comfortable handling cash and processing transactions with accuracy.</li></ul><p><br></p><p><strong>Work Schedule</strong></p><p><strong>Part-Time:</strong> Monday–Thursday</p><p> <strong>Hours:</strong> 8:00 AM–5:00 PM</p>
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- La Habra Heights, CA
- remote
- Temporary
-
18.00 - 21.00 USD / Hourly
- <p><strong>Key Responsibilities</strong></p><p><strong>Front Desk & Public Interaction</strong></p><ul><li>Serve as the main Operator for City Hall, answering and routing phone calls, taking messages, and providing general information.</li><li>Greet visitors at the front desk, check them in as needed, and schedule appointments for City staff.</li><li>Provide exceptional customer service in person, by phone, and via email—responding to inquiries, addressing resident concerns, and resolving routine issues.</li><li>Act as the primary point of contact for the public, ensuring timely, courteous, and accurate communication.</li></ul><p><strong>Payments & Cashiering</strong></p><ul><li>Serve as the main cashier for City Hall, processing payments, entering invoice codes, and issuing receipts for all standard transactions.</li><li>Process and invoice applications for programs including Paramedic Membership and Dial-A-Ride.</li><li>Verify billability for ambulance trips and ensure proper documentation is completed.</li></ul><p><strong>Licensing, Permits & Inspections</strong></p><ul><li>Issue and renew business licenses in accordance with City requirements.</li><li>Issue basic permits and create/maintain project files.</li><li>Coordinate and schedule building inspections for the City.</li><li>Route plans to third-party plan checkers and track submission status.</li></ul><p><strong>Administrative Support</strong></p><ul><li>Collect, sort, and distribute incoming and outgoing mail.</li><li>Maintain accurate electronic and physical records for permits, plans, and program applications.</li><li>Create and update forms and process documents to improve administrative workflows.</li><li>Provide general clerical support to staff as needed.</li></ul><p><br></p>
- 2025-12-05T21:03:32Z