<p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner.</li><li>Provide accurate information regarding products, services, policies, and account details.</li><li>Resolve customer issues efficiently, escalating complex matters when necessary.</li><li>Maintain detailed and accurate records of customer interactions in the CRM system.</li><li>Process orders, returns, and account updates as needed.</li><li>Collaborate with internal teams to ensure customer needs are met and issues are resolved quickly.</li><li>Follow company procedures and policies to maintain high service standards.</li></ul><p><br></p>

<p><strong>Qualifications</strong></p><ul><li><strong>Required:</strong></li><li>1–3 years of customer service experience (call center, retail, or office setting).</li><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving skills and a positive attitude.</li><li>Ability to multitask and stay organized in a fast-paced environment.</li><li>Basic computer proficiency and experience with CRM or ticketing systems.</li><li><strong>Preferred:</strong></li><li>Experience handling high call volumes or working in a contact center.</li><li>Bilingual skills are a plus.</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>