261 results for Customer Service in Newport Beach Ca
Office Services AssociateWe are offering a short term contract employment opportunity for an Office Services Associate in Los Angeles, California. This role is primarily focused on providing back-office services in a detail oriented environment. The job function includes managing mail and copy services, assisting in hospitality tasks, and maintaining effective communication with team members and clients.<br><br>Responsibilities:<br><br>• Manage and sort incoming and outgoing mail, ensuring accurate distribution<br>• Handle reprographic tasks including copying and scanning of documents<br>• Assist with hospitality duties as needed<br>• Maintain detail oriented email etiquette and effective communication with team members<br>• Learn and adapt to new office procedures and policies<br>• Ensure accurate record keeping of all office services work<br>• Troubleshoot basic office equipment problems<br>• Maintain a proactive approach and willingness to learn new skills<br>• Prioritize workflow and meet deadlines effectively<br>• Contribute to a positive team environment and exhibit a customer service oriented attitudeOffice Assistant<p>We are in search of a Temporary Office Assistant to join our team located in Orange, California. Your role will be pivotal in providing administrative assistance and customer service through the busy tax season! </p><p><br></p><p>Responsibilities:</p><p>• Fielding incoming calls and directing them as necessary</p><p>• Warmly greet and assist visitors entering the office</p><p>• Respond to inquiries, providing accurate and timely information</p><p>• Oversee the scanning and filing of documents to maintain organized records</p><p>• Ensure office supplies are adequately stocked and reorder as necessary</p><p>• Execute errands as required to support office operations</p><p>• Assist colleagues with miscellaneous tasks to support the overall workflow</p><p>• Utilize Microsoft Excel, Outlook and Word for various administrative tasks</p><p>• Schedule appointments as needed, ensuring a smooth workflow</p><p>• Manage inbound calls, providing excellent customer service.</p>Administrative AssistantWe are offering a short term contract employment opportunity for an Administrative Assistant in Burbank, California. This role is primarily focused on supporting the Insurance Claims department with administrative operations such as claims processing tasks, maintaining compliance with regulatory standards, and providing excellent customer service. <br><br>Responsibilities: <br><br>• Accurately and promptly input claims details and policyholder information into claims management systems.<br>• Assist claims adjusters and managers with the review and processing of insurance claims.<br>• Act as the first point of contact for policyholders, addressing claims-related questions and directing inquiries to the appropriate department.<br>• Maintain the highest level of detail oriented and empathetic communication during sensitive customer interactions.<br>• Ensure completeness and compliance of claims forms and other documentation.<br>• Prepare, review, and distribute claims-related correspondence like letters and reports.<br>• Keep organized records of claims documentation, ensuring all files comply with company policies and regulatory requirements.<br>• Assist in producing periodic claims reports for management review.<br>• Manage email inboxes, calendars, and scheduling for the claims team or department leadership.<br>• Maintain inventory of office supplies specific to the claims department and coordinate orders as necessary.<br>• Organize and coordinate team meetings, preparing agendas and meeting minutes.<br>• Help ensure adherence to federal, state, and company regulations in claims processing and documentation.<br>• Support department audits by organizing claims files and tracking audit requests.Data Entry Clerk<p>We are currently recruiting for a <strong>Data Entry Clerk</strong> for a short-term contract opportunity. In this role, you will be integral to the accurate and efficient processing of customer applications, maintaining up-to-date customer records, and providing exceptional support by responding to customer inquiries. You will also be responsible for monitoring customer accounts and ensuring appropriate actions are taken when necessary.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process customer credit applications with high accuracy and efficiency.</li><li>Update and maintain accurate customer credit records and documentation.</li><li>Regularly index and organize documents for easy and efficient electronic retrieval.</li><li>Create and maintain customer/member records in compliance with company standards.</li><li>Post and release balanced batches promptly.</li><li>Utilize basic math skills to identify and correct discrepancies or errors in employer reporting.</li><li>Accurately process checks for daily deposits, ensuring proper entry of all payments.</li><li>Balance employer reports and self-pay remittances on time.</li><li>Demonstrate a commitment to continuous improvement and successfully manage an increasing workload.</li><li>Work independently while contributing effectively to team efforts.</li></ul><p><br></p>Tax PreparerWe are on the lookout for a proficient Tax Preparer to join our team in Woodland Hills, California. The chosen candidate will be expected to manage various accounting functions, utilize accounting software systems, and provide excellent customer service. This role offers a long-term contract employment opportunity.<br><br>Responsibilities:<br>• Utilize Lacerte Tax Software and QuickBooks for various accounting tasks<br>• Handle customer inquiries and provide top-tier customer service<br>• Perform data entry tasks with high accuracy<br>• Process allowances in compliance with regulations<br>• Monitor customer accounts and take necessary actions<br>• Ensure efficient and accurate processing of customer credit applications<br>• Maintain up-to-date and precise customer credit records.Front Desk Coordinator<p>Are you someone who thrives on creating welcoming first impressions and helping operations run like a well-oiled machine? Our client in North County is looking for a <strong>Front Desk Coordinator</strong> who exudes professionalism, warmth, and exceptional organization. This position plays a pivotal role in ensuring that every client, visitor, and employee feels valued and supported from the moment they walk through the door. As the face of the office, you’ll oversee front-desk operations while also juggling a variety of administrative responsibilities that are critical to the success of the team. If you’re a master of multitasking, organization, and customer service, this is an amazing opportunity to grow in a dynamic work environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors and employees with a friendly, professional demeanor and ensure all guests are appropriately logged and assisted.</li><li>Answer incoming telephone calls promptly and direct them to the appropriate departments or individuals.</li><li>Coordinate the scheduling of meetings, conference rooms, and appointments, ensuring seamless communication between all parties.</li><li>Manage mail flow: sort, distribute, and prepare outgoing mail, including shipping and packages.</li><li>Maintain cleanliness and organization of the front desk and lobby area to reflect a welcoming, professional environment.</li><li>Support various administrative duties, such as data entry, document preparation, and filing.</li><li>Provide additional support to office managers or teams as needed for special projects or overflow tasks.</li></ul>Administrative AssistantWe are offering a long-term contract employment opportunity for an Administrative Assistant in Long Beach, California. This role is in the industry of customer service and involves daily interaction with clients, both in-person and over the phone, as well as data entry and email correspondence.<br><br>Responsibilities:<br>• Greet and assist clients who visit the office, ensuring a welcoming and detail-oriented environment<br>• Manage a high volume of inbound calls, providing excellent customer service and timely responses<br>• Maintain and update customer records, ensuring accuracy and attention to detail<br>• Process and handle email correspondence, demonstrating effective written communication skills<br>• Schedule appointments and manage an extremely tight and full calendar for the principal<br>• Navigate a high-stress, busy workload with resilience and a positive attitude<br>• Utilize Microsoft Office Suite (Word, Excel, Outlook) to perform tasks and manage information<br>• Handle data entry tasks with accuracy and efficiency<br>• Manage inbound and outbound calls, demonstrating excellent phone etiquette<br>• Maintain a detail-oriented appearance and demeanor at all times, adhering to the office dress code.Call Center Specialist<p>We are seeking a bilingual Korean Call Center Specialist in the Financial Services industry located in Gardena, California. In this role, you will be responsible for handling customer queries, managing customer accounts, and maintaining an efficient customer service system. The workplace will be dynamic and fast-paced, offering a long-term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer credit applications</p><p>• Efficiently handle inbound calls and provide exceptional customer service</p><p>• Utilize CRM and other computer programs to maintain accurate customer records</p><p>• Leverage ADP - Financial Services and Avaya CMS to assist customers</p><p>• Monitor customer accounts and execute appropriate action when needed</p><p>• Ensure all customer interactions are recorded in the customer service software</p><p>• Support customers with benefit functions and related queries</p><p>• Deliver timely responses to customer inquiries to ensure customer satisfaction</p><p>• Use About Time software for effective time management.</p>Administrative Assistant<p>We are offering a long term contract employment opportunity for a receptionist in the construction industry, based in Rancho Cucamonga, California, 91739, United States. As a receptionist, you will be expected to provide comprehensive administrative support to our operations team, manage documentation and handle customer inquiries with impeccable service.</p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive administrative support to the operations team, ensuring smooth day-to-day operations.</p><p>• Handle inbound and outbound calls, addressing guest inquiries promptly and professionally.</p><p>• Manage and maintain accurate records through proficient data entry.</p><p>• Responsible for the distribution of incoming mail in a timely manner.</p><p>• Assist in creating and managing social media content across various platforms including Facebook and Instagram.</p><p>• Use Microsoft Office suite (Excel, Outlook, PowerPoint, Word) to perform various tasks such as schedule appointments and manage email correspondence.</p><p>• Maintain an organized filing system through document scanning and other methods.</p><p>• Deliver exceptional customer service over the phone and via other communication channels.</p>Front Office Manager<p>A construction company in <b>Oceanside </b>is seeking an experienced <strong>Front Office Manager</strong> to oversee the day-to-day operations of their front office. The ideal candidate will provide excellent customer service, leadership for the front office staff, and ensure the office runs smoothly and efficiently. If you excel at multitasking and thrive in a professional, client-facing environment, this role is for you!</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Supervise and manage front office staff, including scheduling, training, and conducting performance evaluations.</li><li>Greet clients and visitors in a warm and professional manner while ensuring a positive customer experience.</li><li>Maintain the organization and cleanliness of the front office, including reception and waiting areas.</li><li>Oversee scheduling of appointments and handle incoming calls, emails, and correspondence.</li><li>Monitor office supplies and coordinate restocking with approved vendors.</li><li>Assist in implementing new front office policies and procedures to improve efficiency.</li><li>Address client concerns or complaints promptly to maintain a high level of customer satisfaction.</li><li>Ensure compliance with health, safety, and confidentiality protocols.</li></ul>Sr E-Commerce ManagerWe are offering an exciting opportunity for an E-Commerce Manager in Van Nuys, California. The primary focus of this role lies in the realm of e-commerce operations, including product and content management, search performance, customer service, and order fulfillment. Additionally, the E-Commerce Manager will be expected to collaborate with various teams to align e-commerce initiatives with broader company objectives.<br><br>Responsibilities<br>• Overseeing the daily operations and future planning for our e-commerce endeavors, including but not limited to product and content management.<br>• Implementing technological strategies aimed at enhancing e-commerce platforms and improving customer experience, design, and sales performance.<br>• Collaborating with the Marketing, IT, and customer service teams to provide direction and support in meeting customer experience, content management, and service expectations.<br>• Managing relationships with multiple partners for e-commerce platform, content, and consulting services.<br>• Aligning with Marketing, Sales, and Executive teams to ensure e-commerce initiatives align with overall company goals.<br>• Expanding the use of analytics tools to monitor site activity, performance, and customer experience, and collaborating with Marketing on promotions, merchandising, and technology improvements.<br>• Collaborating with Marketing to ensure effective SEO efforts, aligning with various promotional and sales goals.<br>• Working with Legal and Technology teams to ensure privacy, security, and compliance across all platforms.<br>• Developing and maintaining monthly scorecards for Executives, showcasing activity and results from all websites, highlighting improvements in customer support, branch staff engagement, and sales revenue.Accounting Clerk<p>We are currently looking for a Bookkeeper/Office Manager to manage and perform the financial functions that support the smooth and efficient function of our client. The Bookkeeper/Office Manager will provide sound and accurate financial decisions and foster a positive work environment and provide service to visitors and families in a compassionate manner that honors diversity and cultural values.</p><p><br></p><p>Duties and Responsibilities:</p><p>• Provide excellent customer service (Positive attitude and excellent people skills) </p><p>• Provide excellent customer service by responding to common inquiries or complaints from customers, co-workers, or members of the business community. </p><p>• Oversee processing of all accounting support functions including: </p><p>• Timely billing and collections of all accounts receivable including billing </p><p>• Verification and payments of all accounts payable invoices </p><p>• Control of receipt and deposit of all payments received </p><p>• Prepare financial reports as required </p><p>• Review time cards and administer payroll policies and procedures </p><p>• Facilitate vendor coordination and supervision </p><p>• Process expense reports and track capital expenditures </p><p>• Maintain financial records as needed </p><p>• Maintain files folders for vendors, equipment, etc., as needed </p><p>• Prepare customer estimates, invoices, and agreements, when needed </p><p>• Assist in answering phones and general pricing information </p>Administrative AssistantWe are offering a long term contract employment opportunity for an Administrative Assistant in the Financial Services industry based in Long Beach, California. This role involves a wide range of administrative duties to support the Risk Management Officer and the CEO.<br><br>Responsibilities:<br><br>• Fielding and addressing inquiries, ensuring clear and effective communication<br>• Utilizing Microsoft Excel for data entry tasks and maintaining accurate records<br>• Managing email correspondence and handling inbound and outbound calls efficiently<br>• Organizing and scheduling appointments using Microsoft Outlook<br>• Loading documents into the system and maintaining an organized filing system<br>• Alphabetizing investment files and ensuring their proper storage<br>• Researching and pulling reports, providing detailed findings<br>• Utilizing Microsoft PowerPoint and Word to create presentations and documents<br>• Ensuring the accuracy of customer credit applications and records<br>• Monitoring customer accounts and taking the necessary actions when required.Administrative AssistantWe are offering a contract to permanent employment opportunity for an Administrative Assistant based in Los Angeles, California. The role involves various clerical and operational duties in the Accounting field. As an Administrative Assistant, you will be supporting team members, dealing with client affairs, and assisting in department projects. <br><br>Responsibilities:<br><br>• Professionally handle and direct incoming phone calls<br>• Communicate with clients through various channels such as emails, memos, faxes, and forms<br>• Collaborate with the Accounting team on tasks related to clients<br>• Assist in projects within the Business Management/Accounting Department<br>• Maintain organization of client paperwork and digital files<br>• Regularly interface with third parties to manage client affairs<br>• Utilize Microsoft Office Suite including Excel, Word, PowerPoint for various tasks<br>• Carry out data entry tasks and schedule appointments effectively<br>• Provide exceptional customer service and handle inbound and outbound calls<br>• Ensure confidentiality and professionalism at all times.Front Desk Receptionist<p>A professional organization in <strong>San Marcos</strong> is searching for a friendly, bilingual <strong>Front Desk Receptionist</strong> who speaks Spanish fluently. The successful candidate will serve as the first point of contact for clients, customers, and visitors, providing exceptional service with a welcoming demeanor. This is an excellent opportunity for someone who enjoys interacting with diverse groups of people and takes pride in maintaining a positive office environment.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Greet and assist visitors, clients, and staff in both English and Spanish.</li><li>Answer and direct incoming phone calls promptly and professionally.</li><li>Schedule appointments, manage calendars, and coordinate meeting rooms.</li><li>Handle administrative tasks such as filing, data entry, and record-keeping.</li><li>Assist with translating documents or conversations between staff and Spanish-speaking clients.</li><li>Ensure the front desk area remains clean, organized, and well-stocked with supplies.</li><li>Provide support to various departments as required.</li></ul>Credit Collections Coordinator - Contingent<p>We are offering an employment opportunity for a Credit Collections Coordinator in El Segundo, California. As a part of our team, you'll be instrumental in handling customer credit applications and inquiries, maintaining accurate records, and executing various administrative tasks in the field of collections. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately and efficiently process customer credit applications</p><p>• Maintain precise records of customer credit</p><p>• Handle customer inquiries and resolve any issues in a timely manner</p><p>• Assist in sending collection emails to customers</p><p>• Undertake various administrative tasks including invoice submission into customer portals</p><p>• Research and resolve payment discrepancies</p><p>• Assist the cash applications teams in posting lockbox, ACH and credit card payments</p><p>• Partake in the daily mailing of invoices and credit memos</p><p>• Monitor customer accounts and perform appropriate actions</p>Administrative AssistantWe are offering a short term contract employment opportunity for an Administrative Assistant in Los Angeles, California. The primary function of this role is to maintain order and efficiency in our office environment. The Administrative Assistant will be responsible for setting up and breaking down conference rooms for meetings and events, maintaining the cleanliness and organization of our pantries and kitchens, and handling various other office tasks as needed. <br><br>Responsibilities:<br>• Setup and breakdown of conference rooms for various meetings and events<br>• Maintain cleanliness and organization of two pantries and kitchens<br>• Keep office supplies and toiletries well-stocked<br>• Occasionally cover reception duties during lunch hours and PTO<br>• Handle food ordering and maintain a detailed excel spreadsheet and calendar for events and meetings<br>• Adapt to changes and prioritize tasks efficiently and effectively<br>• Utilize good judgement and decision-making skills for event planning<br>• Maintain a detail oriented demeanor and presentation as this role is client-facing<br>• Be willing to learn and adapt to new tasks and responsibilities<br>• Document and track various office tasks and operations.Application EngineerWe are searching for an Application Engineer to join our team in the Professional Services industry based in Los Angeles, California. This role will focus on processing customer applications, maintaining accurate customer records, and resolving customer inquiries. As an Application Engineer, you will also monitor customer accounts and take appropriate action when necessary.<br><br>Responsibilities:<br>• Process customer credit applications with accuracy and efficiency<br>• Maintain and manage customer credit records<br>• Resolve customer inquiries and issues in a timely manner<br>• Use SQL Query for various tasks and projects<br>• Work with Risk applications such as Intapp Product Suite (Intake, Conflicts, Terms, Workspaces, Walls, Time), File Retention and Disposition (iCompli), and Court Docketing (CompuLaw, Court Alert)<br>• Utilize Microsoft Powershell scripting as needed<br>• Employ Cisco, Citrix, Cloud, Dell, and Firewall Technologies in daily tasks<br>• Manage Active Directory and Backup Technologies<br>• Handle computer hardware and configuration management tasks<br>• Deliver exceptional customer service at all timesLegal Client Solutions Manager - Business Development<p>Robert Half is seeking a Legal Client Solutions Manager focused on Business Development to join our award-winning Legal Recruiting team in Los Angeles!</p><p><br></p><p>For over 75 years we have provided candidates with gainful employment opportunities and companies the contract, consulting and direct-hire talent they need to grow their business. Our business is stable, the future is bright, and we’re excited you’re considering a career with us!</p><p><br></p><p>How you will contribute as our Legal Client Solutions Manager:</p><ul><li>Use proven legal and/or recruiting background to develop and grow a client base by marketing our suite of services for contract, project based, and consulting legal talent.</li><li>Represent our clients as an external ambassador – promoting their company, culture, and active recruitments (i.e., “sell their story”).</li><li>Actively market recruited talent with in-demand skillsets to existing and prospective clientele.</li><li>Conduct virtual and in-person meetings with key hiring managers to senior-level executives, for the purpose of understanding our clients’ hiring needs and positioning them to attract and retain top talent.</li><li>Leverage networking groups, alumni associations, social media, and technology tools to identify active/passive job seekers and prospective clients.</li><li>Provide the highest quality customer service to both clients and candidates.</li></ul><p><br></p><p>You should apply if:</p><ul><li>You have previous experience working in the legal industry, a staffing agency or a sales’ position with competitive KPI's.</li><li>Competitive and motivated by earning unlimited commission.</li><li>Are driven and work well self-directed.</li><li>Bachelor’s degree.</li><li>Able to come on-site three days a week in Westwood</li></ul><p><br></p><p>What awaits you:</p><ul><li>Hybrid remote work options</li><li>Attractive compensation and lucrative bonus potential</li><li>Potential in-country and worldwide career mobility</li><li>Individual and team rewards and recognition (global recognition opportunities)</li><li>Investment in AI and other technology to enable your success</li><li>Modern benefits, including parent-resources and voluntary benefits like pet insurance for pet-parents</li></ul><p><br></p><p>We want to fuel your career as a Client Solutions Manager. It’s an incredible time to consider a career in legal staffing! Apply today!</p>Help Desk Analyst I<p>Help Desk 1 (Evening Shift)</p><p><strong>Hours: </strong>3pm - Midnight (Sunday - Thursday)</p><p><br></p><p>$70K - $75K + benefits</p><p>MUST BE WITHIN ONE HOUR COMMUTE OF DOWNTOWN LOS ANGELES</p><p>*90% remote. Must be onsite for 1 month of training and then fully remote with occasional onsite throughout the year.</p><p><br></p><p>We are offering an exciting opportunity for a Help Desk Analyst I in the legal industry based in Los Angeles, California. As a Help Desk Analyst I, you will handle a variety of tasks related to troubleshooting, software application, and delivering excellent customer service. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Address and solve approximately 25-35 incidents daily in a detail oriented Help Desk environment</p><p>• Proficiently operate with Microsoft Office Suite 2013/2016/2019/365</p><p>• Troubleshoot software applications and provide training on commonly used legal applications as necessary</p><p>• Provide expert support for Windows performance and connectivity issues</p><p>• Deliver excellent customer service to all clients and users</p><p>• Handle printer problems and service desk tickets</p><p>• Operate audio video systems effectively</p>ReceptionistWe are offering a permanent employment opportunity for a Receptionist in Torrance, California in the Manufacturing industry. In this role, you will be the first point of contact for our company, handling the flow of people through the business and ensuring all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.<br><br>Responsibilities:<br><br>• Serve as the first point of contact for incoming calls and visitors<br>• Engage in customer service duties by answering inquiries and providing information to customers<br>• Maintain a well-organized filing system to facilitate easy retrieval of information<br>• Schedule appointments and meetings as necessary<br>• Handle data entry tasks with accuracy and efficiency<br>• Use Microsoft Excel, Word, and Outlook effectively for day-to-day operations<br>• Ensure smooth communication through prompt and detail oriented email correspondence<br>• Use interpersonal skills to create a welcoming and detail oriented atmosphere at the reception area<br>• Coordinate and manage multi-line phone system effectively.Legal Client Solutions Manager - Business Development<p>Robert Half is seeking a Legal Client Solutions Manager focused on Business Development to join our award-winning Legal Recruiting team in Los Angeles!</p><p><br></p><p>For over 75 years we have provided candidates with gainful employment opportunities and companies the contract, consulting and direct-hire talent they need to grow their business. Our business is stable, the future is bright, and we’re excited you’re considering a career with us!</p><p><br></p><p>How you will contribute as our Legal Client Solutions Manager:</p><ul><li>Use proven legal and/or recruiting background to develop and grow a client base by marketing our suite of services for contract, project based, and consulting legal talent.</li><li>Represent our clients as an external ambassador – promoting their company, culture, and active recruitments (i.e., “sell their story”).</li><li>Actively market recruited talent with in-demand skillsets to existing and prospective clientele.</li><li>Conduct virtual and in-person meetings with key hiring managers to senior-level executives, for the purpose of understanding our clients’ hiring needs and positioning them to attract and retain top talent.</li><li>Leverage networking groups, alumni associations, social media, and technology tools to identify active/passive job seekers and prospective clients.</li><li>Provide the highest quality customer service to both clients and candidates.</li></ul><p><br></p><p>You should apply if:</p><ul><li>You have previous experience working in the legal industry, a staffing agency or a sales’ position with competitive KPI's.</li><li>Competitive and motivated by earning unlimited commission.</li><li>Are driven and work well self-directed.</li><li>Bachelor’s degree.</li><li>Able to come on-site three days a week in Westwood</li></ul><p><br></p><p>What awaits you:</p><ul><li>Hybrid remote work options</li><li>Attractive compensation and lucrative bonus potential</li><li>Potential in-country and worldwide career mobility</li><li>Individual and team rewards and recognition (global recognition opportunities)</li><li>Investment in AI and other technology to enable your success</li><li>Modern benefits, including parent-resources and voluntary benefits like pet insurance for pet-parents</li></ul><p><br></p><p>We want to fuel your career as a Client Solutions Manager. It’s an incredible time to consider a career in legal staffing! Apply today!</p>Junior Benefits Analyst<p>We are offering a contract to permanent employment opportunity for an Entry Level Benefits Analyst in the mid-Wilshire area. For this role we are looking for an entry level candidate who is looking to build a career in data analytics. This is an on-site role with excellent benefits. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><br></p><p>• Assist the Benefits Analysis team in preparing and performing data analysis on various reports.</p><p>• Collaborate with analysts on departmental projects and reports, performing basic analysis under the supervision of the department manager.</p><p>• Maintain the Benefits Analysis policies and procedures manuals,, project inventory, ensuring procedures are up-to-date.</p><p>• Prepare materials and reports as instructed by the department manager.</p><p>• Assist in the preparation of data requested from consultants, vendors, and internal users.</p><p>• Participate in planning and completion of overall departmental projects and assist with the implementation of department initiatives.</p><p>• Work independently to ensure assigned weekly and monthly projects are completed accurately and timely.</p><p>• Prioritize and assist with multiple ongoing projects simultaneously.</p><p>• Contribute to cross-functional projects both within the Benefits Analysis team and organizationally with other team members.</p><p>• Perform other duties as assigned, including ad-hoc requests as necessary.</p>Help Desk<p>For immediate consideration please email Ed Vitela</p><p><br></p><p><strong>Job Summary:</strong> We are seeking a skilled and customer-focused Help Desk 2 professional with experience in providing technical support within professional services environments. This role involves assisting clients with technical issues, troubleshooting software and hardware problems, and providing solutions to ensure seamless IT operations. The ideal candidate will have excellent communication skills, the ability to work effectively in a fast-paced setting, and experience supporting professional services software or applications.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide second-tier technical support to end-users, addressing software, hardware, and network-related issues.</li><li>Troubleshoot and resolve complex technical problems, escalating to senior staff as necessary.</li><li>Assist clients with professional services software, ensuring optimal functionality and performance.</li><li>Document and track service requests, ensuring timely resolution and customer satisfaction.</li><li>Collaborate with cross-functional teams to ensure issues are properly diagnosed and addressed.</li><li>Offer training and guidance to end-users to maximize the use of supported technologies.</li><li>Maintain up-to-date knowledge of relevant products and services.</li></ul>Account Manager<p>Business Development Representative </p><p>Woodland Hills- Hybrid Schedule (3 days in office)</p><p><br></p><p>Business Development Representative</p><p>Responsibilities:</p><p>• Contacting potential clients to establish rapport and arrange meetings.</p><p>• Planning and overseeing new marketing initiatives.</p><p>• Researching organizations and individuals to find new opportunities.</p><p>• Increasing the value of current customers while attracting new ones.</p><p>• Finding and developing new markets and improving sales.</p><p>• Attending conferences, meetings, and industry events.</p><p>• Developing quotes and proposals for clients.</p><p>• Developing goals for the development team and business growth and ensuring they are met.</p><p>• Training personnel and helping team members develop their skills.</p><p><br></p><p>Business Development Representative Requirements:</p><p>• Bachelor’s degree in business, marketing or related field.</p><p>• Experience in sales, marketing or related field.</p><p>• Strong communication skills.</p><p>• Ability to manage complex projects and multi-task.</p><p>• Excellent organizational skills.</p><p>• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.</p><p>• Proficient in Word, Excel, Outlook.</p><p>• Comfortable using a computer for various tasks.</p>