<p>We are seeking a motivated IT Support Level 1 professional to join our client's team, providing technical assistance and support for end-users in a fast-paced environment. The ideal candidate has foundational experience with Microsoft technologies and is eager to expand their technical skill set.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for IT support requests, troubleshooting issues related to hardware, software, and connectivity.</li><li>Deploy and configure devices using Microsoft Autopilot, ensuring a smooth and consistent onboarding experience for end-users.</li><li>Assist with user and device management in Azure AD, including basic administration and supporting cloud-based workflows.</li><li>Support and maintain Lenovo laptops and desktops, including hardware diagnostics and warranty coordination.</li><li>Provide day-to-day support for the Microsoft Stack, with a focus on Microsoft Teams, Office 365, and related collaboration tools.</li><li>Document incidents, resolutions, and work performed in the ticketing system.</li><li>Deliver excellent customer service, escalating complex issues to higher support tiers when required.</li><li>Participate in routine IT operational tasks, such as inventory management and software installations.</li></ul>

<ul><li>Some hands-on experience with Microsoft Azure (e.g., user management, troubleshooting).</li><li>Familiarity with Microsoft Autopilot for seamless device provisioning.</li><li>Experience supporting Lenovo hardware, including basic troubleshooting.</li><li>Working knowledge of Microsoft Teams, Office 365, and general Microsoft productivity applications.</li><li>Strong problem-solving skills and attention to detail.</li><li>Excellent communication and interpersonal abilities.</li></ul>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>