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18 results for Customer Service in Newport Beach, CA

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-19T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-19T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
Fast-paced. People-focused. Never the same day twice.A growing home services and construction company in Oceanside is looking for a Customer Service Representative to be one of the first points of contact for customers.This is a great fit for someone who can talk to anyone, stay organized when things get hectic, and actually enjoys solving problems.You'll coordinate appointments, communicate with field technicians, answer questions, and make sure customers know exactly what is happening with their service.Your day could look like:📞 Taking a call from a customer who needs service📅 Scheduling a technician based on availability and location🚛 Checking in with a field team regarding an appointment🔧 Helping a customer understand the next step in their service📝 Updating work orders and customer records⚡ Jumping in when an urgent request comes throughResponsibilities<ul><li>Answer incoming customer calls and emails</li><li>Schedule service appointments and coordinate technician availability</li><li>Confirm appointments and communicate arrival windows</li><li>Create and update customer work orders</li><li>Monitor open service requests</li><li>Communicate with technicians and field supervisors</li><li>Handle customer questions and service concerns</li><li>Escalate complicated issues appropriately</li><li>Enter customer and service information into internal systems</li><li>Assist with billing questions and account updates</li><li>Follow up with customers after completed service</li><li>Maintain accurate records and documentation</li></ul>
2026-08-19T00:00:00Z

Customer Service Representative

Ontario, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Ontario, California. This Long-term Contract opportunity is ideal for someone who enjoys helping people, communicating clearly, and working accurately in a fast-paced financial services environment. The person in this role will handle member inquiries, support account servicing activities, and help connect members with products and solutions that fit their needs. Responsibilities: • Manage new and existing member accounts, ensuring all information is recorded correctly and in accordance with established guidelines. • Respond to incoming calls with care and clarity, addressing questions and concerns with a strong service mindset. • Assist members with balance reviews, transaction questions, and other routine account-related requests. • Troubleshoot and resolve issues involving debit cards, credit cards, and digital banking access within expected service timeframes. • Explain available financial products and service options, including protection-related offerings, to help members make informed decisions. • Update account details and maintain complete, accurate records across member profiles and related documentation. • Recognize opportunities to recommend suitable products and services based on each member's situation. • Protect confidential information and follow all privacy and security standards when handling sensitive data. • Partner with branch, lending, and other internal teams to resolve escalated concerns and improve the overall member experience. • Complete administrative and operational support tasks that contribute to smooth daily branch and service operations.
2026-08-17T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members. Responsibilities:• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.
2026-08-25T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support residents with account questions, service-related concerns, and general requests in Tustin, California. This opportunity is with a real estate and property organization and offers a hybrid work arrangement. This is a Long-term Contract position beginning as a 90-day assignment with the potential for extension. Responsibilities:• Manage a high volume of incoming and outgoing calls, helping residents with maintenance matters, account-related questions, and service requests.• Deliver thoughtful and detail-oriented support by listening carefully, responding with empathy, and guiding residents toward effective solutions.• Investigate resident concerns and work toward timely resolution by partnering with appropriate internal teams when additional support is needed.• Record conversations, requests, complaints, and follow-up details accurately in company systems to maintain complete service documentation.• Provide clear information about available services, processes, and next steps so residents receive accurate and helpful guidance.• Follow up with residents after initial contact to confirm their concerns have been addressed and that they are satisfied with the outcome.• Use multiple software applications efficiently to enter data, update records, schedule actions, and manage resident communications.• Build positive working relationships across departments to support consistent service and a strong resident experience.
2026-08-25T00:00:00Z

Customer Service Representative

Torrance, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
About the RoleWe are seeking a friendly and professional Customer Service Representative to join our team on a temporary basis. The ideal candidate will provide exceptional customer support, respond to inquiries, and help ensure a positive customer experience.Key Responsibilities<ul><li>Answer incoming calls, emails, and customer inquiries</li><li>Resolve customer concerns and provide timely solutions</li><li>Process orders, returns, and account updates</li><li>Maintain accurate customer records and documentation</li><li>Collaborate with internal teams to address customer needs</li><li>Provide product and service information as needed</li></ul>
2026-08-18T00:00:00Z

Customer Service Representative

Orange, CA
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment. Responsibilities: • Manage customer order input and updates with a high degree of accuracy across company platforms. • Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up. • Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward. • Share clear information related to products, order progress, and account details to support customer decision-making. • Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach. • Monitor open requests and ensure commitments are completed within expected timeframes. • Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
2026-08-24T00:00:00Z

Customer Service Representative

Gardena, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a service-oriented individual to join a nonprofit organization in California as a Contract Customer Service Representative. This role supports membership activities, educational programs, and event coordination by handling inquiries, maintaining accurate records, and helping deliver a positive experience for members, participants, and volunteers. The position is well suited for someone who is highly organized, comfortable managing multiple details, and confident communicating with a wide range of stakeholders. Responsibilities: • Respond to inbound member and participant inquiries by phone and email, providing timely and attentive assistance related to services, programs, and events. • Process registrations, cancellations, refunds, and related order entry tasks while keeping records current and accurate. • Coordinate administrative details for conferences, webinars, and educational sessions to help ensure smooth execution from preparation through follow-up. • Review schedules, presentation materials, digital event content, and program information to confirm accuracy and consistency before distribution. • Gather and organize speaker profiles, headshots, award details, and program descriptions for use in event communications and collateral. • Assist with purchasing and tracking event materials such as signage, branded items, awards, and other supplies needed for organizational activities. • Schedule and support chapter leadership training activities, including participant communication and follow-up. • Provide logistical and customer service support before, during, and after events to help create a positive experience for attendees, members, and volunteers.
2026-08-21T00:00:00Z

Client Service Representative

Oceanside, CA
onsite
Temporary / Contract
25 - 31 USD / Hourly
A strong opportunity for someone who loves working with people but also wants a role with plenty of administrative responsibility.A growing property management organization in Oceanside is looking for a Client Service Representative to serve as a primary point of contact for tenants, property owners, vendors, and internal teams. This position combines customer service, scheduling, documentation, and problem-solving. You'll be responsible for making sure requests are handled quickly and professionally while keeping accurate records throughout the process.Responsibilities<ul><li>Respond to tenant and client inquiries by phone and email</li><li>Document service requests and coordinate follow-up</li><li>Schedule vendors, maintenance appointments, and property inspections</li><li>Communicate updates regarding open service requests</li><li>Maintain accurate tenant and property records</li><li>Assist with invoices, purchase orders, and vendor documentation</li><li>Follow up on outstanding requests to ensure timely resolution</li><li>Escalate complex concerns to property management when appropriate</li><li>Prepare reports and assist with general office administration</li><li>Maintain a high level of professionalism with clients and vendors</li></ul>
2026-08-10T00:00:00Z

Customer Service Manager

Los Angeles, CA
onsite
Temporary to Hire
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience. Responsibilities: • Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support. • Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed. • Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion. • Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments. • Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance. • Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms. • Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity. • Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations. • Contribute to department-wide projects and additional business priorities as assigned.
2026-08-19T00:00:00Z

Customer Service Manager

Inglewood, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
Customer Relations ManagerPosition Overview:The Customer Relations Manager will oversee customer service and relationship management activities, ensuring a high level of customer satisfaction and a positive overall customer experience. This individual will manage customer inquiries and escalations, maintain accurate customer records, and work closely with internal teams to resolve issues and improve processes.Key Responsibilities:<ul><li>Manage day-to-day customer relations and service activities while ensuring a high level of customer satisfaction.</li><li>Oversee customer inquiries, concerns, and escalations, ensuring timely and effective resolution.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Utilize CRM data to monitor customer trends and identify opportunities for process and service improvements.</li><li>Work closely with sales, operations, and other internal departments to resolve customer issues.</li><li>Prepare and analyze customer service reports and performance metrics.</li><li>Use NetSuite to access and manage customer and order-related information.</li><li>Utilize Excel for reporting, data analysis, tracking, and maintaining customer service metrics.</li><li>Help develop and improve customer relations processes and procedures.</li><li>Provide leadership, guidance, and support to the customer service team.</li></ul>
2026-08-19T00:00:00Z

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-08-24T00:00:00Z

Customer Service Specialist

Vista, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
You're not just answering questions. You're helping keep customers—and the business—moving.A growing medical device company in Vista is looking for a Customer Service Specialist to support its customers, sales team, and operations group.This is a great opportunity for someone who likes a combination of customer interaction + problem solving + administrative work. You'll be responsible for making sure orders are entered correctly, customers receive timely updates, and issues are resolved before they become bigger problems. What you'll own📞 Customer Communication Answer questions, provide updates, and build strong relationships with customers.📋 Order Management Enter orders, verify product information, and coordinate fulfillment.🚚 Shipment Tracking Work with warehouse and shipping teams to resolve delays or delivery issues.🔎 Problem Solving Research discrepancies, backorders, pricing questions, and product concerns.🤝 Teamwork Partner with Sales, Operations, Warehouse, and Accounting to keep orders moving.Responsibilities<ul><li>Respond to customer inquiries by phone and email</li><li>Enter and process customer orders accurately</li><li>Monitor order status and communicate updates</li><li>Coordinate with warehouse and shipping teams</li><li>Research inventory availability and backorders</li><li>Process returns, credits, and order adjustments</li><li>Maintain accurate customer records</li><li>Assist Sales with customer requests</li><li>Document interactions in the CRM or ERP system</li><li>Prepare customer reports and order summaries</li><li>Escalate complex issues to the appropriate department</li></ul>
2026-08-19T00:00:00Z

Customer Service Coordinator

Santa Fe Springs, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Customer Service Coordinator to support customer operations for a stone, glass, and concrete manufacturing environment in California. This contract opportunity with permanent potential is ideal for someone who can manage complex service requests, coordinate order activity accurately, and help maintain smooth communication between customers and internal teams. The role requires strong attention to detail, comfort with math-based tasks, and the ability to keep multiple transactions moving efficiently in a fast-paced setting. Responsibilities: • Respond to customer questions and service requests promptly while providing accurate updates on orders, deliveries, and account-related activity. • Enter and maintain customer orders, shipment details, product releases, and revisions with a high degree of accuracy. • Coordinate transaction processing related to assay exchanges, metal settlements, transfers, and outbound shipments. • Work closely with production and logistics teams to help keep schedules on track while supporting cost-conscious operations. • Monitor open customer activity and resolve discrepancies by investigating issues and communicating next steps clearly. • Use SAP and related ERP tools to manage records, process transactions, and support day-to-day customer service functions. • Prepare and review documentation to ensure order information, shipment records, and related data are complete and correct. • Contribute to a positive customer experience by balancing service quality, operational efficiency, and timely follow-through.
2026-08-19T00:00:00Z

Customer Experience Representative

Elfin Forest, CA
onsite
Temporary / Contract
23.5 - 25.5 USD / Hourly
Great customer service isn't just about answering the phone—it's about knowing how to solve the problem.A growing life sciences company in San Marcos is looking for a Customer Experience Representative to join its team. This role is a great match for someone who enjoys helping customers, learning products, and working with multiple departments to find solutions.You'll act as a key connection between customers and internal teams including Sales, Operations, Shipping, and Accounting. The company is looking for someone who is personable, detail-oriented, and comfortable taking ownership of customer issues from beginning to end.Responsibilities<ul><li>Respond to customer questions by phone and email</li><li>Provide order status, product availability, and shipping information</li><li>Enter and update customer orders in the company's system</li><li>Research account, billing, and shipment discrepancies</li><li>Coordinate with Operations and Shipping to resolve delivery issues</li><li>Process returns, credits, and replacement requests</li><li>Maintain accurate customer records and account information</li><li>Follow up with customers to ensure issues are fully resolved</li><li>Assist Sales with quotes, customer documentation, and account updates</li><li>Identify recurring customer issues and communicate trends to management</li></ul>
2026-08-10T00:00:00Z

Sales Operations

El Segundo, CA
onsite
Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for a detail-oriented individual to support inbound logistics operations for a food manufacturing organization in El Segundo, California. This contract position has the potential to become permanent and plays an important role in keeping materials and finished goods moving efficiently into the business while supporting broader supply chain performance. The ideal candidate will coordinate closely with internal partners and external transportation providers to maintain accuracy, timeliness, and compliance across inbound activities. Responsibilities: • Coordinate the receipt and movement of incoming materials, components, and finished products to help maintain uninterrupted operations. • Track inbound logistics performance, measure results against established service goals, and identify opportunities to improve cost and efficiency. • Partner with procurement, supply chain, and warehouse teams to confirm incoming shipments are properly recorded and stored upon arrival. • Build productive working relationships with carriers, freight forwarders, and customs partners to support reliable transportation execution. • Investigate and resolve shipment exceptions, including delays, damages, shortages, and other transportation-related issues. • Contribute recommendations to logistics planning efforts that strengthen operational performance and align with business objectives. • Review applicable transportation and trade requirements to help ensure adherence to domestic and international regulations.
2026-08-18T00:00:00Z

Patient Account Representative

Torrance, CA
onsite
Temporary / Contract
22.01 - 27.99 USD / Hourly
A reputable healthcare organization is hiring a Patient Account Representative to provide exceptional support to patients with their Explanation of Benefits (EOBs). This role requires an experienced professional who is well-versed in medical billing, the complete revenue cycle management process, and possesses extensive knowledge of appeals and denials management.Key Responsibilities:<ul><li>Patient Support: Serve as the primary point of contact for patient email inquiries related to EOBs, addressing concerns about claim accuracy, claim details, billing errors, and other account-related questions.</li><li>Claims Investigation and Resolution: Accurately review and analyze EOB claims to identify any discrepancies. Work proactively to resolve billing issues by contacting patients, payers, or healthcare providers as needed to obtain clarification or additional information.</li><li>Collaboration: Act as a liaison between patients, insurance payers, and healthcare providers to ensure smooth communication and resolution of claim issues.</li></ul>
2026-08-14T00:00:00Z