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20 results for Customer Service in Newport Beach, CA

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Customer Service Representative to support lease renewal efforts for a real estate organization in Tustin, California. This Contract position focuses on guiding residents through renewal options, answering questions with professionalism, and helping improve resident retention through timely, service-driven communication. The ideal candidate is comfortable handling inbound and outbound interactions, reviewing account details for accuracy, and coordinating with internal teams to create a smooth renewal experience. Responsibilities: • Prepare and send lease renewal offers to residents, ensuring all details are accurate and easy to understand. • Contact residents by phone and other communication channels to discuss renewal choices, answer questions, and encourage timely decisions. • Partner with colleagues and local market teams to support retention goals and help reduce resident turnover. • Review upcoming lease expirations and month-to-month accounts to confirm pricing, fees, and resident communications are handled correctly. • Coordinate property inspections when needed to assess home condition or support renewal-related options. • Confirm compliance with renter's insurance, utilities, occupancy records, lease charges, and other policy requirements before finalizing renewals. • Audit completed renewal files and system records to maintain accurate lease terms, rent amounts, and supporting documentation. • Assist with notice-to-vacate activities by communicating next steps, preparing market information, and following through until move-out arrangements are in place. • Provide regular updates to leadership on renewal activity, progress, and issues requiring escalation or approval. • Promote available value-added services during the renewal process when appropriate.
2026-07-24T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
A growing distribution and logistics company in Oceanside is seeking a Customer Service Representative to support clients, process orders, and provide exceptional service throughout the customer experience. This is a fantastic opportunity for someone who enjoys problem-solving, communicating with customers, and working in a collaborative office environment.You'll become an important member of a team dedicated to delivering outstanding service while helping customers receive timely and accurate support. ResponsibilitiesCustomer Support<ul><li>Respond to customer inquiries via phone, email, and online requests</li><li>Process customer orders and provide order status updates</li><li>Resolve customer concerns professionally and efficiently</li><li>Coordinate with warehouse and shipping teams regarding deliveries</li><li>Maintain accurate customer records within the CRM system</li></ul>Administrative Support<ul><li>Prepare reports and customer documentation</li><li>Process returns, credits, and service requests</li><li>Monitor customer accounts and follow up on outstanding issues</li><li>Assist with office projects as assigned</li></ul>
2026-07-20T00:00:00Z

Customer Service Representative

Park La Brea, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
A Contact Center Representative is needed for an entertainment union located Miracle Mile. As the Contact Center Representative, you will provide a world-class member experience via interaction on phone, email, web chat and/or any other channel as deemed necessary. This position acts as the most common touch point for the company and is expected to have broad knowledge of the processes, policies and operations of the entire organization. Breadth of knowledge required, includes, but is not limited to: Cashiering, Contracts, Membership, and Residuals Processing and Claims, and Web Support. Additionally, first level contract assessment and support; advocate for members working under a company collective bargaining agreement by answering questions for members, producers, studio executives, labor attorneys, casting agents and other industry professionals. The entertainment union offers free parking, and a 35-hour work week. Responsibilities:Answers inquiries via phone, email and web chat to problem-solve, and troubleshoot in the following areas: <ul><li>Cashiering functions: dues bill explanation, calculation, and disputes, and payment options. </li><li>Contracts functions: Membership functions: eligibility status and process, joining fee calculation, updating performer contact information, membership status options. </li><li>Residuals Processing and Claims functions: Residuals payment status, stop payment / reissue, money in trust, Residuals address updates, direct deposit, claim filing and status update. </li><li>Web Support functions: website and mobile app navigation, registration, and password resets. Signatory support for preliminary information sheets. </li><li>Other Support functions: seasonal support during SAG Awards regarding eligibility, voting, and screeners. SAG-AFTRA Foundation, Conservatory, Film Society, and Local event RSVP, cancellations, and support. </li></ul>Perform other duties as assigned or as the situation dictates.
2026-07-22T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Pico Rivera, CA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization. Responsibilities:• Welcome customers and visitors at the door and ensure their needs are promptly addressed.• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.• Organize and file job jackets systematically in the designated filing cabinets.• Create production tickets, including box specifications, load tags, and additional copies required for production processes.• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.• Track and log all completed backend tasks and sales orders to ensure proper documentation.• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.• Utilize Microsoft Excel and Word for data entry and reporting purposes.
2026-07-09T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Customer Service Representative to support daily order and account coordination for a busy team in California. This contract-to-permanent opportunity is ideal for someone who enjoys balancing customer communication, order accuracy, and cross-functional follow-up in a fast-paced office setting. The person in this role will help maintain product availability awareness, manage high-volume inquiries, and ensure timely service through strong attention to detail and dependable administrative support. Responsibilities: • Monitor product availability and confirm stock status to support customer requests and order fulfillment. • Coordinate closely with the shipping team to track outgoing orders and help ensure deliveries arrive as scheduled. • Enter and update customer, order, and inventory information accurately using alphanumeric data entry systems. • Respond to a steady volume of inbound calls each day while providing attentive and solutions-focused customer support. • Use Microsoft Dynamics AX to locate product details, review records, and assist with order-related inquiries. • Process order entry activities and maintain organized documentation for customer transactions and service requests. • Communicate with internal departments to resolve issues involving inventory, shipment timing, or account questions. • Provide consistent administrative support while managing multiple priorities in a deadline-driven environment.
2026-07-24T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a busy team in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping records accurate and organized. The person in this role will handle phone and email inquiries, coordinate appointments, and assist with order-related tasks while delivering a positive customer experience. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information. • Make outbound calls as needed to follow up on requests, confirm details, and support service completion. • Manage customer communications through email, ensuring messages are handled accurately and efficiently. • Enter and update customer, order, and service information in internal systems with a high level of accuracy. • Process order-related activities and maintain complete documentation to support smooth daily operations. • Schedule appointments and coordinate timing with customers and internal teams. • Welcome and assist visitors in the showroom, offering helpful service and directing inquiries appropriately. • Use Microsoft Excel and Microsoft Word to prepare, track, and maintain customer and operational records.
2026-07-24T00:00:00Z

Customer Service Representative

Los Alamitos, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced electronics operation. This contract opportunity is ideal for someone who enjoys combining customer support with order coordination, shipment tracking, and international logistics activities. The person in this role will serve as a key point of contact for customers while helping ensure import and export orders move accurately and efficiently from entry through delivery. Responsibilities: • Respond to customer inquiries by phone and email, providing timely updates on orders, deliveries, and shipment status. • Enter and maintain sales orders with close attention to accuracy, ensuring customer, product, and shipping details are complete. • Coordinate domestic and international shipments by working with carriers, freight forwarders, and internal teams to keep orders on schedule. • Support import and export service activities by preparing and reviewing shipment-related information and required documentation. • Monitor open orders and logistics activity, resolving issues related to delays, routing, or delivery exceptions. • Communicate with customers and partners to provide clear service and maintain smooth order processing. • Track customer shipments from dispatch through final delivery and escalate service concerns when necessary. • Maintain organized records and perform data entry tasks to keep customer, order, and logistics information current and reliable.
2026-07-24T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine, California. This Contract to permanent opportunity is well suited for someone at the beginning of their customer service career who enjoys speaking with people, gathering key information, and helping individuals move forward in the lending process. In this role, you will serve as an early point of contact for prospective borrowers, provide a detail-oriented experience, and support efficient handoffs to the next stage of the application journey. Responsibilities: • Speak with prospective borrowers by phone to gather initial information and understand their financing needs. • Use a defined intake process to ask relevant questions related to qualifications such as income, credit background, and borrowing goals. • Enter customer details accurately into company systems and keep records current and complete. • Identify applicants who meet preliminary criteria and connect them with the appropriate Loan Officer for follow-up. • Provide courteous, clear, and detail-oriented service during every interaction to create a positive customer experience. • Manage a steady volume of inbound and outbound calls while staying aligned with productivity and conversion goals. • Follow established workflows and service standards to support the front end of the loan application process.
2026-07-21T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support resident communications for a real estate and property organization in Tustin, California. This is a Contract position expected to run for 90 days, with potential for extension, and follows a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. In this role, you will serve as a key point of contact for residents, delivering timely assistance, resolving concerns, and helping create a positive service experience through every interaction. Responsibilities: • Respond to incoming resident calls and place outbound follow-up calls regarding maintenance matters, account questions, and service-related requests. • Provide clear and considerate support to residents by addressing questions, concerns, and requests with professionalism and empathy. • Resolve complaints and service issues efficiently while ensuring each case is handled accurately and within expected timeframes. • Document conversations, requests, and outcomes in internal systems so records remain complete and up to date. • Manage a high volume of interactions while maintaining quality, attentiveness, and a strong focus on first-contact resolution. • Work closely with cross-functional teams to gather information, coordinate next steps, and help bring resident issues to resolution. • Stay informed on available services and policies in order to give residents accurate guidance and appropriate next-step recommendations. • Follow up with residents after support is provided to confirm satisfaction and reinforce a positive customer experience. • Learn and navigate multiple software platforms to enter data accurately, track activity, and support daily service operations.
2026-07-24T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Manager

Inglewood, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
Customer Relations ManagerPosition Overview:The Customer Relations Manager will oversee customer service and relationship management activities, ensuring a high level of customer satisfaction and a positive overall customer experience. This individual will manage customer inquiries and escalations, maintain accurate customer records, and work closely with internal teams to resolve issues and improve processes.Key Responsibilities:<ul><li>Manage day-to-day customer relations and service activities while ensuring a high level of customer satisfaction.</li><li>Oversee customer inquiries, concerns, and escalations, ensuring timely and effective resolution.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Utilize CRM data to monitor customer trends and identify opportunities for process and service improvements.</li><li>Work closely with sales, operations, and other internal departments to resolve customer issues.</li><li>Prepare and analyze customer service reports and performance metrics.</li><li>Use NetSuite to access and manage customer and order-related information.</li><li>Utilize Excel for reporting, data analysis, tracking, and maintaining customer service metrics.</li><li>Help develop and improve customer relations processes and procedures.</li><li>Provide leadership, guidance, and support to the customer service team.</li></ul>
2026-07-23T00:00:00Z

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-07-21T00:00:00Z

Customer Service Specialist

Ontario, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-13T00:00:00Z

Customer Success Representative

Encinitas, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
A fast-growing software company in Leucadia is looking for a Customer Success Representative who enjoys helping customers get the most out of innovative technology solutions. This role is much more than answering questions—you'll become a trusted partner to clients by providing exceptional service, resolving issues, and ensuring a seamless customer experience from start to finish. If you enjoy working in a collaborative environment where every interaction matters and want to grow your career with a company that values internal advancement, we'd love to meet you.ResponsibilitiesCustomer Success<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and chat</li><li>Guide customers through account setup and product features</li><li>Resolve billing, account, and service-related questions</li><li>Document customer interactions within the CRM system</li><li>Collaborate with Sales and Technical Support to resolve escalated issues</li></ul>Administrative Support<ul><li>Maintain accurate customer records</li><li>Generate customer reports and account summaries</li><li>Monitor customer satisfaction metrics</li><li>Assist with customer onboarding projects</li></ul>
2026-07-17T00:00:00Z

Sales Support

Long Beach, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join our team in Long Beach, California. This Long-term Contract position will serve as a key link between customers, sales account leadership, and operational teams by keeping communication clear, documentation organized, and shipment activity on track. The role is ideal for someone who can balance customer service, administrative accuracy, and follow-through in a fast-paced shipping and sales environment. Responsibilities: • Keep customers informed on shipment progress, schedule changes, processing timelines, and other service-related updates. • Gather forecast information from customers, monitor booking trends, and share relevant updates with Key Account Managers to support account planning. • Maintain strong day-to-day customer contact by providing prompt, accurate responses and reinforcing a dependable service experience. • Support agreement administration by assembling required documents, checking records for completeness, and maintaining organized customer files. • Manage receivables follow-up by tracking invoices, monitoring payments, and helping address overdue balances. • Review cargo damage claims, compile findings, and coordinate recommended next steps with Key Account Managers. • Track shipment cut-off dates, remind customers of key deadlines, and help ensure cargo moves are processed on schedule. • Prepare spot shipment pricing support, update sales presentations and reports, and maintain operational records such as cargo documents, cost entries, and related invoice reviews.
2026-07-24T00:00:00Z

Sales Support

Long Beach, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
Maintain regular communication with customers regarding shipment status, schedule updates, and operational changes. Follow up with customers to gather volume forecasts and track booking activity. Work closely with Key Account Managers by providing customer updates and supporting informed decision-making. Help strengthen customer relationships through timely, accurate, and consistent communication. Support contract administration by collecting, organizing, and reviewing required documentation. Ensure customer agreements and related records are complete, accurate, and properly maintained. Oversee accounts receivable activities, including invoice follow-up, payment tracking, and resolution of outstanding balances. Review incoming damage claims and coordinate findings, recommendations, and next steps with Key Account Managers. Monitor shipment schedules and remind customers of cut-off deadlines to ensure timely processing. Collect and verify VIN lists, confirm alignment with booked volumes, and identify any discrepancies. Assist with the preparation and issuance of spot shipment quotes. Create and update sales materials, presentations, and performance reports. Carry out additional responsibilities as needed to support business operations and customer service goals. Perform other duties as assigned. Operational Responsibilities: Review invoices related to stevedoring, tug services, surveys, and CARB. Enter costs into Concur. Update operating costs in pcc.net. Maintain and update cargo documentation, including Sashidate, loading reports, and departure reports. Update THC line information from bills of lading. Monitor and replenish office supply inventory as needed. Review THC drafts received from Norton Lily.
2026-07-13T00:00:00Z

Sales Operations

El Segundo, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are seeking a highly organized and hands-on Project Manager to support cross-functional product commercialization and supply chain initiatives in a fast-paced consumer products environment. This role will serve as a key liaison between internal teams, international factories, vendors, and logistics partners to ensure projects remain on track from planning through execution.The ideal candidate has strong project management experience combined with exposure to international manufacturing, pricing coordination, shipment tracking, and detailed documentation. This position requires someone who is highly detail-oriented, proactive, and comfortable managing a large volume of administrative and operational tasks while keeping multiple projects moving forward simultaneously.Responsibilities<ul><li>Manage multiple concurrent projects and maintain detailed project timelines, milestones, and deliverables</li><li>Serve as the primary point of coordination between internal stakeholders, international factories, suppliers, and external vendors</li><li>Track project progress and proactively identify risks, delays, or issues impacting timelines</li><li>Handle pricing requests, cost updates, and communication related to vendor pricing changes</li><li>Coordinate shipment schedules, freight timelines, and delivery expectations to support project execution</li><li>Support documentation related to shipments, freight, tariffs, import/export activities, and vendor communications</li><li>Maintain accurate project records, trackers, spreadsheets, and supporting documentation</li><li>Partner cross-functionally with Product Development, Supply Chain, Operations, Sales, and external partners</li><li>Assist with administrative follow-up, status reporting, and issue resolution to ensure smooth project execution</li><li>Communicate project updates clearly to stakeholders and escalate issues as needed</li></ul>
2026-07-17T00:00:00Z

Client Relations Specialist

Oceanside, CA
onsite
Temporary / Contract
25 - 33 USD / Hourly
A growing commercial property management company is looking for a Client Relations Specialist to support tenants, vendors, and property managers across a diverse portfolio of office and retail properties. This position is ideal for someone who enjoys building relationships, solving problems, and creating positive experiences for clients every day. You'll work closely with property management, accounting, and maintenance teams while helping ensure tenant requests are handled promptly and professionally.ResponsibilitiesClient Relations<ul><li>Respond to tenant inquiries by phone and email</li><li>Coordinate maintenance requests and follow up on service completion</li><li>Communicate with vendors regarding work orders and scheduling</li><li>Maintain detailed records of client interactions</li><li>Build strong relationships through proactive communication and follow-up</li></ul>Administrative Responsibilities<ul><li>Prepare service reports and correspondence</li><li>Update tenant information within the property management system</li><li>Assist with lease documentation and administrative projects</li><li>Support office operations as needed</li></ul>
2026-07-17T00:00:00Z