We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>A high-end hospitality and services company in Oceanside is hiring a <strong>Customer Service Representative</strong> to provide elevated service to clients, manage appointment scheduling, and support front-end operations. This position requires a polished, service-focused communicator who enjoys working with people and creating memorable guest experiences.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet clients, answer incoming calls, and manage high-volume scheduling</li><li>Handle billing questions, membership inquiries, and service upgrades</li><li>Provide knowledgeable recommendations based on client needs</li><li>Maintain accurate records of appointments, client profiles, and visit history</li><li>Resolve concerns quickly with tact, professionalism, and a hospitality-first mindset</li><li>Assist with front office presentation, light administrative duties, and coordination with management</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
<p>We are looking for a skilled and driven Bilingual Spanish/ or French Canadian Customer Service Representative to join our team in Torrance, California. As part of the manufacturing industry, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting our brand. This is a Contract position offering the opportunity to grow with an innovative and customer-focused organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by upholding the company's values and maintaining professionalism in all communications.</p><p>• Build and sustain positive relationships with customers, demonstrating empathy and understanding during interactions.</p><p>• Recommend and promote company products and services to meet customer needs and preferences, contributing to brand growth.</p><p>• Accurately record customer details and inquiry information into company databases.</p><p>• Apply technical knowledge of products to resolve customer issues effectively and provide troubleshooting assistance.</p><p>• Handle customer complaints with patience, ensuring calm and courteous resolutions.</p><p>• Participate in product and skill training sessions, successfully completing assessments to enhance expertise.</p><p>• Share valuable customer feedback and observed trends with management to support continuous improvement.</p><p>• Ensure timely and consistent attendance, including the flexibility to work variable schedules and occasional weekends.</p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining high standards of service. This role offers the opportunity to work in the dynamic Health Pharm/Biotech industry, contributing to meaningful solutions for occupational safety.<br><br>Responsibilities:<br>• Handle customer inquiries through various communication channels, including phone, email, and online platforms, ensuring prompt and attentive responses.<br>• Collaborate with internal departments to resolve customer issues effectively from start to finish, ensuring follow-ups are completed.<br>• Utilize multiple internal systems to manage orders, track shipments, and address customer concerns accurately.<br>• Provide feedback to management regarding service challenges and customer concerns to improve processes.<br>• Participate in special projects as assigned, contributing to team objectives and organizational goals.<br>• Process order entries, schedule appointments, and manage customer accounts with precision.<br>• Maintain accurate records of customer interactions and transactions, ensuring data integrity.<br>• Assist with troubleshooting and resolving issues related to product delivery, account setups, and other customer needs.<br>• Demonstrate flexibility by working overtime when requested to meet business demands.<br>• Support lean process improvement initiatives to enhance customer service efficiency.
We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>A mid-sized manufacturing and distribution company in Vista is seeking a <strong>Customer Service Representative</strong> to support order processing, client communication, and coordination with internal departments. This role is ideal for someone who enjoys problem-solving, tracking information, and helping customers receive accurate and timely updates.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customer inquiries regarding orders, shipments, and product availability</li><li>Process purchase orders, confirm details, and follow through until delivery</li><li>Communicate with logistics, production, and warehouse teams to ensure accurate timelines</li><li>Maintain CRM and ERP data, ensuring clean and updated information</li><li>Resolve product issues, returns, or replacements with a positive and professional approach</li><li>Provide written communication via email and prepare order-related documents</li></ul>
We are looking for a dedicated Customer Success Specialist to join our team in Carlsbad, California. In this contract position, you will play a key role in ensuring our members have a seamless experience by addressing their inquiries and providing exceptional support. Your expertise in customer service and technology will be vital in resolving issues and maintaining accurate data.<br><br>Responsibilities:<br>• Develop a deep understanding of membership benefits, the organization’s dashboard, event attendees, and related activities.<br>• Respond promptly and effectively to member inquiries regarding event registration.<br>• Provide accurate and timely follow-up to resolve member questions or concerns.<br>• Ensure all data and information within the organization’s system are consistently updated and accurate.<br>• Offer on-site registration assistance during scheduled events.<br>• Diagnose and troubleshoot issues related to the organization's dashboard, resolving bugs and system errors.<br>• Report identified bugs to the technology team using the designated tracking tool and collaborate with developers to address concerns.
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> bull High school diploma or equivalent. <br> bull Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> bull Skilled in the use of mail phone email digital reprographics and mail equipment. <br> bull Familiar with general back office procedures to meet and maintain client satisfaction. <br> bull Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> bull Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> bull Attention to detail with good organizational skills. <br> bull Must be able to meet deadlines and complete all projects in a timely manner. <br> bull Ability to handle sensitive and/or confidential documents and information. <br> bull Able to make independent decisions that conform to business needs and policy. <br> bull Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> bull Must work well in a team environment. <br> bull Must be able to interact effectively with multi-functional and diverse backgrounds. <br> bull Ability to work in a fast-paced environment. <br> bull Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> bull Number and titles of direct reports if any: n/a <br> bull Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> bull Internal: This position works closely with the Office Services team <br> bull External: Clients <br> <br> Job duties <br> * denotes an essential function <br> bull *Utilize appropriate logs for all office services work. <br> bull *Ensure that job tickets are properly filled out before beginning work. <br> bull *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> bull *Follow procedures to run jobs in proper order. <br> bull *Communicate with supervisor or client on job or deadline issues. <br> bull *Meet contracted deadlines for accepting completing and delivering all work. <br> bull *Troubleshoot basic equipment problems. <br> bull Be able to lift up to 50 lbs. on a regular basis. <br> bull Prioritize workflow. <br> bull Performs Quality Assurance on own and work of others. <br> bull Load machines with various paper toner supplies. <br> bull Answer telephone emails and place service calls when needed. <br> bull Interact with clients in person over the phone or electronically. <br> bull Adhere to Williams Lea policies in addition to client site policies. <br> bull Use equipment and supplies in a cost-efficient manner. <br> <br> Working condit...
<p>We are looking for a dedicated and proactive Office Services Associate to join our team in Century City, Los Angeles, California. In this contract position, you will be responsible for handling a variety of office services, including reprographics, mail distribution, and supporting additional functions such as hospitality and reception as needed. This role is ideal for someone eager to learn, customer-focused, and comfortable working in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage office services tasks such as copying, scanning, and mail distribution, following established procedures.</p><p>• Provide support in hospitality, reception, and other service areas as required.</p><p>• Maintain accurate logs and ensure all job tickets are completed properly before starting assignments.</p><p>• Troubleshoot and resolve basic equipment issues to ensure smooth operations.</p><p>• Meet deadlines for processing and delivering office services while maintaining high-quality standards.</p><p>• Follow protocols to prioritize tasks and complete them in a timely manner.</p><p>• Communicate effectively with supervisors and clients regarding deadlines or project concerns.</p><p>• Handle sensitive documents and information with the utmost confidentiality.</p><p>• Contribute to a team-oriented environment by collaborating with colleagues and supporting their tasks when necessary.</p><p>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.</p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
<p>Robert Half has local ongoing opportunities for professional Bilingual Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Please call (818) 703-8818 for immediate consideration</p>
We are looking for a detail-oriented Project Assistant to support a conference event in Dana Point, California. This contract position involves assisting with various on-site tasks, ensuring smooth operations, and providing excellent customer service. The role is ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively.<br><br>Responsibilities:<br>• Assist in assembling materials and setting up for the conference event.<br>• Manage the registration counter, ensuring attendees are efficiently checked in.<br>• Provide support at the event shop, including organizing and maintaining inventory.<br>• Collaborate with team members to address attendee inquiries and provide information.<br>• Ensure that all tasks are completed in adherence to event schedules and guidelines.<br>• Maintain a neat and appropriate appearance, adhering to attire requirements specified for the event.<br>• Coordinate parking validation for attendees using valet services.<br>• Support the team during meal breaks by managing logistics and ensuring smooth transitions.<br>• Uphold exceptional customer service standards throughout the event.<br>• Adapt to various responsibilities as needed to ensure the overall success of the conference.
We are looking for a dedicated and detail-oriented CFS Agent to join our logistics team in El Segundo, California. This contract position offers an opportunity to contribute to efficient freight station operations while delivering exceptional customer service. If you thrive in a fast-paced environment and have a passion for logistics, we invite you to apply.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries related to Container Freight Station (CFS) operations and services.<br>• Handle incoming orders and requests with accuracy, ensuring smooth processing and timely resolutions.<br>• Collaborate with internal teams to coordinate cargo movement and ensure operational efficiency.<br>• Maintain and organize essential documentation, including bills of lading, invoices, and customs paperwork.<br>• Resolve customer issues professionally, aiming to provide effective solutions and maintain satisfaction.<br>• Schedule and oversee appointments for cargo pick-up and delivery, optimizing logistical processes.<br>• Keep detailed and accurate records in company systems to support seamless operations.<br>• Utilize organizational skills to manage files and maintain proper documentation.<br>• Operate multi-line phone systems effectively to assist clients and internal teams.
<p>A busy service-based company in <strong>Valley Center</strong> is hiring a <strong>Dispatcher</strong> to support daily field operations. This position requires someone who is highly organized, comfortable prioritizing multiple requests, and capable of delivering top-tier customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage high-volume scheduling for field crews and service calls</li><li>Track job statuses and proactively resolve conflicts or delays</li><li>Provide real-time communication to technicians regarding assignments and route changes</li><li>Handle inbound calls from customers, ensuring accurate and timely follow-up</li><li>Enter job details, notes, and updates into the company’s dispatching platform</li><li>Ensure compliance with internal procedures and service standards</li></ul>
We are looking for a detail-oriented and friendly Receptionist to join our team in Carlsbad, California. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth daily operations of the front desk and office environment. This position is ideal for someone who enjoys multitasking and providing excellent customer service while supporting administrative functions.<br><br>Responsibilities:<br>• Welcome guests and direct them to the appropriate personnel or department, creating a positive first impression.<br>• Maintain the front desk area to ensure it remains clean, organized, and orderly.<br>• Manage incoming and outgoing mail, as well as coordinate deliveries efficiently.<br>• Schedule and oversee conference room bookings, including preparation and technology setup for meetings.<br>• Monitor office supply inventory, placing orders as needed to prevent shortages or excess.<br>• Perform administrative tasks such as data entry, scanning, and updating internal directories.<br>• Address inquiries and provide accurate information about the organization to visitors and callers.<br>• Support office operations by assisting with various tasks and collaborating with team members.
<p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
<p>Our entertainment client is looking for early career talent to join their team. This entry level administrative role offers hands-on exposure to the entertainment, media, and sports industries while providing opportunities for growth. The role involves supporting various operations and delivering exceptional service to clients and colleagues.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage incoming calls by directing them to the appropriate parties, ensuring clear communication and efficiency.</p><p>• Coordinate the scheduling of meetings and booking conference rooms across multiple locations.</p><p>• Welcome clients, colleagues, and guests with a high level of hospitality and attentiveness.</p><p>• Handle confidential information with discretion, maintaining the integrity of sensitive records.</p><p>• Assist with internal and external mail activities, including sorting, tracking, and delivering items.</p><p>• Prepare and organize conference rooms and event spaces for meetings and company events.</p><p>• Operate office equipment such as mailing, copying, binding, and fax machines.</p><p>• Provide gift-wrapping services for high-priority client items, ensuring prompt and accurate delivery.</p><p>• Collaborate with team members to foster positive working relationships and uphold company standards.</p><p>• Undertake special projects and additional tasks as assigned by management.</p>
<p>We are looking for a detail-oriented Administrative Assistant to join our Private Equity client. In this permanent position, you will play a vital role in supporting 2-3 executives by ensuring smooth day-to-day operations. This role requires exceptional organizational skills, flexibility, and the ability to handle multiple tasks efficiently while maintaining accuracy. This role is on-site daily, and this firm offers outstanding career advancement. A bachelor's degree is required.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage scheduling and calendars for the managing director, including coordinating meetings, confirming appointments, and resolving scheduling conflicts.</p><p>• Process company expenses, track receipts, and handle reimbursements for the corporate American Express card.</p><p>• Assist with monthly expense reporting in Concur by submitting reports, following up on pending submissions, and ensuring compliance with company protocols.</p><p>• Prepare and edit documents, including formatting, proofreading, and coordinating printing for presentations and client deliverables.</p><p>• Maintain office supplies inventory, coordinate lunch orders, ensure kitchen and conference rooms are tidy, and handle other facility-related duties.</p><p>• Submit and monitor building maintenance requests, ensuring timely resolution of issues.</p><p>• Support entity formation tasks, such as obtaining employer identification numbers, preparing Form W-8/W-9s, and assisting with bank account openings.</p><p>• Review and analyze capitalization tables and basic legal documents related to entity formation, equity issuances, and mergers and acquisitions.</p><p>• Collaborate with internal teams and external legal counsel to exchange information and complete tasks related to entity formation and compliance.</p><p>• Take on special projects as assigned to contribute to the team's success.</p>
<p>We are looking for a dedicated Bilingual Member Advocate to join our team on a contract basis. In this role, you will play a pivotal part in ensuring excellent customer experiences by addressing member inquiries and providing accurate information regarding benefits and plan options. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. It is required to be bilingual in Mandarin, Cantonese, Korean or Khmer. </p><p><br></p><p>Responsibilities:</p><p>• Educate members, families, and caregivers about available benefits and plan options to ensure they fully understand their choices.</p><p>• Provide solutions to member concerns by identifying the issue, determining the cause, and offering clear resolutions; escalate complex cases to relevant management or departments when necessary.</p><p>• Participate in member outreach initiatives to support membership retention goals and enhance overall satisfaction.</p><p>• Adhere to established policies, procedures, and regulatory guidelines while contributing suggestions for operational improvements.</p><p>• Document interactions with members by completing required forms and updating relevant systems, ensuring all actions are accurately recorded.</p><p>• Collaborate with team members during meetings and training sessions to stay updated on processes and best practices.</p><p>• Maintain compliance with federal and state regulatory requirements and company policies to deliver consistent service.</p><p>• Handle member interactions with professionalism, remaining calm and courteous even in challenging situations.</p><p>• Perform other duties as assigned to support the team and organizational goals.</p>
We are looking for an Administrative/Executive Assistant to join our team on a contract basis in Irvine, California. In this role, you will provide essential administrative support, ensuring smooth office operations by managing tasks such as document preparation, record maintenance, and correspondence. This position requires strong organizational skills, effective communication, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Manage office supplies, maintain record-keeping systems, and handle basic bookkeeping tasks.<br>• Create and format invoices, reports, memos, letters, and financial statements.<br>• Organize and retrieve corporate records, documents, and reports as needed.<br>• Draft and respond to routine correspondence in a timely and thorough manner.<br>• Conduct research to support office functions and provide accurate information as requested.<br>• Coordinate communication within the office, ensuring timely distribution of faxes and other materials.<br>• Perform photocopying, scanning, and other clerical duties to support daily operations.<br>• Collaborate with team members to ensure efficient workflow and prioritize tasks effectively.
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Sunday 8am - 5pm; Monday - Thursday 6am - 3pm</li><li><strong>Week 2:</strong> Sunday 8am - 5pm; Monday - Wednesday 6am - 3pm</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p><br></p><p><strong>Ongoing Opportunity: Sales Executive / Sales Manager – International Logistics</strong></p><p> <strong>Location:</strong> El Segundo, CA (Hybrid)</p><p> <strong>Schedule:</strong> Monday – Friday, 8:30 AM – 5:30 PM</p><p>We’re looking for experienced, driven sales professionals to join a growing team in the international logistics and freight forwarding industry. This is a fantastic opportunity for someone who thrives in a fast-paced, B2B environment and is passionate about developing relationships, growing accounts, and delivering solutions for clients across the globe.</p><p><strong>About the Role:</strong></p><p> This position focuses on building and maintaining business relationships with clients in the Los Angeles area, with exposure to international markets. You’ll work closely with teams supporting logistics operations, ensuring customer needs are met while helping expand the business. The role requires initiative, resourcefulness, and a strong understanding of international freight and logistics processes.</p><p><strong>Ideal Candidate:</strong></p><ul><li>Has prior experience in B2B sales or customer service within the international logistics or freight forwarding industry</li><li>Is highly motivated, goal-oriented, and enjoys creating solutions for clients</li><li>Demonstrates excellent communication and interpersonal skills</li><li>Is familiar with the Los Angeles territory and able to travel locally for client meetings</li><li>Can thrive in a hybrid environment, with on-site training in El Segundo and regular in-person meetings</li></ul><p>Competitive salary range ($80,000 – $100,000+ depending on experience)</p><p><br></p>
<p><strong>Client Solutions Manager – Sales (Administrative & Customer Support Division)</strong></p><p><strong>Location:</strong> El Segundo, CA & Cerritos, CA (Hybrid Onsite)</p><p> <strong>Compensation:</strong> Base Salary + Commission</p><p><strong>About the Role:</strong></p><p>Robert Half’s Administrative & Customer Support (ACS) division in El Segundo is seeking a dynamic and results-driven Client Solutions Manager to join our growing sales team. This role is ideal for a motivated professional who thrives in a fast-paced environment, enjoys building relationships, and is passionate about connecting great talent with leading organizations.</p><p>As a Client Solutions Manager, you’ll act as the key liaison between our clients and recruiting teams—developing new business, growing existing accounts, and partnering closely with recruiters to ensure exceptional service delivery. You’ll work alongside a collaborative team of five and leverage Robert Half’s strong brand reputation to drive success.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Business Development:</strong> Identify, target, and engage new clients within the El Segundo and greater South Bay area who can benefit from Robert Half’s administrative and customer support staffing solutions.</li><li><strong>Account Management:</strong> Build and maintain strong relationships with existing clients, ensuring satisfaction and identifying opportunities for additional placements.</li><li><strong>Collaboration:</strong> Partner with internal recruiters to understand client needs, share insights, and deliver qualified candidates efficiently.</li><li><strong>Sales Strategy:</strong> Develop and execute sales plans, conduct client visits, and create customized staffing solutions.</li><li><strong>Consultative Selling:</strong> Advise clients on market trends, hiring strategies, and talent availability to position Robert Half as a trusted advisor.</li><li><strong>Pipeline Management:</strong> Maintain a robust pipeline of prospects and track activity through CRM systems to meet and exceed sales targets.</li><li><strong>Team Contribution:</strong> Collaborate with the local ACS team of five to share market intelligence, coordinate client efforts, and celebrate wins.</li></ul><p> </p><p><br></p><p><strong>Why Robert Half:</strong></p><ul><li>Industry-leading tools, resources, and technology.</li><li>Collaborative and supportive team culture with mentorship opportunities.</li><li>Recognition programs and growth opportunities within a global leader in professional staffing.</li></ul><p><br></p>
