<p>We are looking for a dedicated Customer Service Officer to join our team on a contract basis in Santa Monica, California. As part of a company specializing in premium infant formula and nutrition products, you will play a vital role in ensuring exceptional service and support to our retail partners and customers. This position requires strong organizational skills, problem-solving abilities, and excellent communication to successfully manage customer interactions and administrative tasks. This is a hybrid position with in-office work on Mondays, Wednesdays, and Fridays, and remote work on Tuesdays and Thursdays. The standard hours are 9:00 AM to 5:00 PM.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer communications, process orders, and manage payment data with accuracy.</p><p>• Coordinate order management and shipment schedules to ensure timely and efficient fulfillment.</p><p>• Support customer onboarding and electronic data interchange (EDI) projects as needed.</p><p>• Collaborate with customers to address inquiries and resolve issues, delivering an outstanding B2B experience.</p><p>• Participate in regular team meetings to prioritize tasks and align on project goals.</p><p>• Handle administrative responsibilities to maintain smooth customer service operations.</p><p>• Work independently with accountability, ensuring tasks are completed efficiently without onsite supervision.</p><p>• Receive thorough cross-training to ensure a seamless transition into the role.</p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment.<br><br>Responsibilities:<br>• Provide prompt and attentive assistance to customers through phone and email channels.<br>• Address customer inquiries and resolve issues with accuracy and efficiency.<br>• Support collection activities, including contacting customers regarding overdue accounts (training will be provided).<br>• Maintain accurate and organized records of customer interactions and transactions.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Follow established procedures and guidelines to meet company standards.<br>• Handle sensitive information with confidentiality and integrity.<br>• Assist in identifying and implementing improvements to customer service processes.<br>• Communicate effectively with customers while maintaining a positive attitude.<br>• Participate in team meetings and contribute to achieving department goals.
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy.<br>• Manage email correspondence, ensuring timely and effective communication.<br>• Perform data entry tasks to maintain accurate customer records and order information.<br>• Assist with order processing and entry, ensuring all details are verified and completed.<br>• Schedule appointments and coordinate showroom visits as needed.<br>• Provide support to clients through inbound and outbound calls, addressing any concerns or questions.<br>• Utilize Microsoft Word and Excel to create documents and manage data effectively.<br>• Maintain a high level of organization while multitasking in a fast-paced environment.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
<p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p></p>
<p>Robert Half is partnering with a fast-growing <strong>consumer products brand</strong> headquartered in <strong>Carlsbad</strong> to hire a personable, solution‑oriented <strong>Customer Support Specialist</strong>. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own daily <strong>customer communications</strong> via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage <strong>order entry</strong> and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with <strong>3PL/warehouse</strong>.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through <strong>product selection</strong>, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with <strong>Sales Ops</strong> and <strong>Accounting</strong> on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on <strong>SLAs</strong>, ticket volumes, and top customer pain points.</li><li>Contribute to <strong>knowledge base</strong> articles and help streamline macros, templates, and SOPs.</li></ul>
<p>A high-end home and lifestyle brand in Solana Beach is seeking a polished and proactive <strong>Customer Experience Specialist</strong> to serve as the primary connection between clients and the brand. This role is ideal for someone who understands that customer service is not just about answering questions — it’s about creating trust, clarity, and lasting impressions.</p><p>You’ll work in a refined, design-driven environment where attention to detail and elevated communication matter.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Serve as the first point of contact for client inquiries via phone, email, and online platforms</li><li>Provide detailed product knowledge and order support</li><li>Coordinate order updates, delivery timelines, and special requests</li><li>Troubleshoot concerns with professionalism and solution-oriented thinking</li><li>Maintain accurate customer records in CRM systems</li><li>Assist with client follow-ups and relationship building initiatives</li><li>Support internal teams with order tracking and documentation</li><li>Ensure white-glove service standards are consistently upheld</li></ul><p><br></p>
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
We are looking for a dedicated Workplace Experience Ambassador to join our team in Irvine, California. In this long-term contract role, you will play a pivotal part in ensuring that our building spaces are well-maintained and optimized to provide exceptional experiences for all visitors and employees. This position requires excellent customer service skills and the ability to collaborate effectively with various teams to support daily operations.<br><br>Responsibilities:<br>• Deliver outstanding customer service to internal and external visitors, ensuring all interactions are positive and attentive to detail.<br>• Oversee front-of-house services, including directing inquiries and managing visitor needs.<br>• Coordinate and assist with setting up events and meeting spaces, including arranging furniture, signage, and equipment.<br>• Maintain accurate records of room bookings and update event calendars to ensure seamless scheduling.<br>• Collaborate with the facilities team to provide support for other services as needed.<br>• Monitor and ensure the cleanliness and readiness of workspaces to meet organizational standards.<br>• Act as a representative of the team, fostering a welcoming and efficient environment.<br>• Proactively identify and resolve any issues related to building and workspace functionality.
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
We are looking for an experienced Operations Specialist to join our team in City of Industry, California. This contract-to-permanent position is ideal for a motivated, detail-oriented candidate with a strong background in import operations and customer service. The role requires a proactive individual who can manage complex shipments, collaborate with cross-functional teams, and ensure exceptional service delivery.<br><br>Responsibilities:<br>• Monitor and process customer orders for both international and domestic shipments, ensuring timely delivery and cost efficiency.<br>• Provide detailed shipment updates and status reports to customers, agents, and overseas branch offices.<br>• Handle a high volume of shipments, optimizing processes to improve operational efficiency.<br>• Collaborate with the Operations Team and Operations Manager to support key functions and resolve issues.<br>• Address and resolve customer complaints or problems promptly and effectively.<br>• Negotiate with suppliers, vendors, agents, and customers to maintain strong business relationships.<br>• Offer guidance and leadership to the Operations Team, sharing expertise to foster growth and teamwork.<br>• Demonstrate a positive and collaborative attitude while contributing to team success.
We are looking for a dedicated Bank Teller to join our team on a contract basis in Hacienda Heights, California. In this role, you will provide exceptional customer service and support banking operations efficiently. The ideal candidate will have a strong attention to detail, excellent communication skills, and a commitment to delivering a positive experience for clients.<br><br>Responsibilities:<br>• Assist customers with banking transactions, including deposits, withdrawals, and account inquiries.<br>• Answer inbound calls to address customer questions and resolve issues promptly.<br>• Manage email correspondence and provide accurate information to clients.<br>• Perform data entry tasks to maintain accurate records of transactions.<br>• Schedule appointments and coordinate with clients as needed.<br>• Handle inbound and outbound calls to support various banking services.<br>• Process and verify order entries while ensuring compliance with policies.<br>• Utilize Microsoft Word and Excel to prepare reports and maintain documentation.<br>• Ensure a high level of customer satisfaction by addressing concerns with professionalism.<br>• Support the team with administrative tasks and operational duties.
We are looking for an experienced Account Manager to join our team in Boulder, Colorado, on a contract basis. In this role, you will oversee service delivery operations, ensuring exceptional quality and efficiency across various service offerings. You will play a crucial part in implementing best practices, driving continuous improvement, and developing a high-performing team to meet client expectations.<br><br>Responsibilities:<br>• Monitor and maintain quality standards for service delivery across client reprographics office and printer fleet.<br>• Implement and refine operational processes to ensure consistency and efficiency.<br>• Track and oversee operational controls, ensuring accurate and timely management reporting.<br>• Collaborate with client services to address critical issues and foster open communication between teams.<br>• Manage staff performance by setting objectives, providing feedback, and supporting growth and attention to detail.<br>• Promote a culture of excellence and continuous improvement within the team.<br>• Investigate and resolve escalated client concerns, ensuring prompt communication with senior leadership.<br>• Analyze and report on account performance metrics, ensuring alignment with contractual targets.<br>• Provide training and mentorship to team members, fostering skill development and succession planning.<br>• Monitor budgets and timelines to ensure operational processes remain on track.
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Rancho Palos Verdes, California. In this role, you will provide essential administrative support, ensuring smooth daily operations and efficient communication within our organization. If you excel at multitasking, organization, and customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Provide administrative support by managing schedules, coordinating meetings, and handling correspondence.<br>• Answer incoming calls with professionalism and direct inquiries to the appropriate departments.<br>• Perform accurate data entry to maintain and update organizational records.<br>• Handle receptionist duties, such as greeting visitors and managing front desk operations.<br>• Organize and maintain office files, ensuring easy access to important documents.<br>• Assist with preparing reports, presentations, and other business materials.<br>• Monitor office supplies and coordinate replenishment as needed.<br>• Support various administrative tasks to promote efficiency across the team.<br>• Collaborate with team members to ensure deadlines are met and projects are completed.<br>• Maintain confidentiality when handling sensitive information.
<p>Our client, an industry-leading <strong>manufacturing company in Escondido</strong>, is seeking a dependable and detail-oriented <strong>Accounts Receivable Specialist</strong> to manage customer billing, collections, and account reconciliations. This role is ideal for someone who enjoys a mix of customer interaction, problem-solving, and accurate financial processing within a fast-moving, production-based business.</p><p><br></p><p><strong>What Makes This Role Stand Out</strong></p><ul><li>Join a company known for innovation, high-quality products, and long-term stability.</li><li>Work in a dynamic environment supporting production, logistics, and finance teams.</li><li>Be the main point of contact for customer billing and payment coordination.</li><li>Play a key role in maintaining healthy cash flow and customer relationships.</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><p>✓ Generate and send customer invoices based on shipments, deliveries, or milestones</p><p>✓ Apply payments, cash receipts, and deposits in the accounting system</p><p>✓ Monitor aging reports and follow up on overdue accounts</p><p>✓ Reconcile customer accounts and resolve discrepancies</p><p>✓ Communicate professionally with customers regarding billing questions</p><p>✓ Process credit memos, adjustments, and account corrections</p><p>✓ Maintain collections notes and documentation</p><p>✓ Support month-end close with AR reports, reconciliations, and analysis</p><p>✓ Coordinate internally with sales, operations, and shipping to verify data</p><p><br></p>
<p>Accounting Coordinator</p><p><strong>Location:</strong> North Hollywood, CA (On-site)</p><p>Our client, a <strong>growing manufacturing firm</strong> in the North Hollywood area, is seeking a detail-oriented and proactive <strong>Accounting Coordinator</strong> to support accounting, administrative, and operational functions. This role is ideal for a candidate who enjoys wearing multiple hats, thrives in a fast-paced environment, and is looking for long-term growth within a stable and expanding organization.</p><p>The Accounting Coordinator will play a key role in day-to-day financial operations while also supporting HR, customer service, and production teams to ensure smooth business processes.</p><p>Key Responsibilities:</p><ul><li>Process <strong>accounts payable and accounts receivable</strong> transactions accurately and on time</li><li>Prepare customer invoices, track payments, and maintain organized financial documentation</li><li>Assist with account reconciliations and ensure data accuracy within accounting systems</li><li>Maintain vendor and customer accounts, addressing inquiries and resolving discrepancies</li><li>Organize office records and support daily administrative operations</li><li>Coordinate schedules, documentation, and internal communications for leadership and staff</li><li>Support <strong>HR-related functions</strong>, including onboarding, employee recordkeeping, and compliance documentation</li><li>Partner with production and operations teams to ensure accurate data entry for inventory and order processing</li><li>Provide responsive customer service by handling inquiries, processing orders, and updating order statuses</li><li>Utilize <strong>Microsoft Office (Excel, Word, Outlook)</strong> to prepare reports, spreadsheets, and correspondence</li></ul><p>Qualifications:</p><ul><li>Associate’s or Bachelor’s degree in Accounting, Business, or related field preferred</li><li><strong>2+ years of experience</strong> in accounting coordination, bookkeeping, or office administration</li><li>Working knowledge of <strong>AP/AR and basic accounting principles</strong></li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and prioritize in a dynamic manufacturing environment</li><li>Proficient in Microsoft Office; experience with accounting or ERP systems is a plus</li><li>Strong communication and customer service skills</li><li>Eagerness to learn and grow within a team-oriented company</li></ul><p>Why Join?</p><ul><li>Join a <strong>growing manufacturing company</strong> with long-term stability</li><li>Opportunity to gain exposure across <strong>accounting, HR, and operations</strong></li><li>Supportive team environment with room for professional development</li><li>Hands-on role with increasing responsibility as the company grows</li></ul><p><br></p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013344697. email resume to [email protected]</p>
<p>We’re currently hiring for a <strong>Part-Time Office Assistant</strong> role in <strong>Artesia, CA.</strong></p><p>This is a public-facing, administrative support role ideal for someone who enjoys helping people, staying organized, and working in a calm, professional office environment.</p><p><strong>Position Details:</strong></p><ul><li><strong>Title:</strong> Part-Time Office Assistant</li><li><strong>Location:</strong> Artesia, CA</li><li><strong>Pay:</strong> $18/hour</li><li><strong>Schedule:</strong> M-F 12pm-4pm</li></ul><p><strong>Responsibilities include:</strong></p><ul><li>Greeting visitors and assisting walk-ins</li><li>Answering and directing phone calls</li><li>Scheduling appointments and supporting office operations</li><li>Data entry, filing, and maintaining records</li><li>Assisting with paperwork, customer forms, and payments</li><li>Keeping the front office organized and professional</li></ul><p><br></p>
We are looking for a dedicated Property Administrator to join our team on a contract basis in Los Angeles, California. This role involves creating a positive workplace experience by overseeing daily property operations and ensuring smooth administrative support. The ideal candidate will have exceptional organizational skills and a proactive approach to managing responsibilities.<br><br>Responsibilities:<br>• Serve as the first point of contact by handling receptionist duties, including greeting visitors and managing incoming calls.<br>• Coordinate property maintenance requests and follow up to ensure timely resolution.<br>• Assist with organizing workplace events and activities to enhance employee engagement.<br>• Maintain accurate records of property-related documents and update databases as needed.<br>• Collaborate with vendors and service providers to ensure seamless delivery of services.<br>• Monitor workplace supplies and manage inventory to meet operational needs.<br>• Address tenant inquiries and work to resolve issues effectively and efficiently.<br>• Support property management in preparing reports and tracking expenses.<br>• Ensure compliance with building regulations and safety standards.<br>• Provide general administrative assistance to support daily operations.
<p>Our client, a fast-growing <strong>logistics and transportation company</strong>, is seeking a reliable and highly organized <strong>Dispatcher</strong> to coordinate drivers, routes, schedules, and customer deliveries. This role is ideal for someone who thrives in a fast-paced environment, enjoys logistics, and communicates with confidence.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Schedule and dispatch drivers to customer locations</li><li>Monitor route progress and adjust schedules as needed</li><li>Communicate with drivers via phone, email, and dispatch systems</li><li>Track deliveries, delays, and service updates in real time</li><li>Input orders, delivery notes, and status updates into the system</li><li>Resolve customer concerns with professionalism and urgency</li><li>Coordinate with warehouse and operations staff to streamline workflow</li><li>Maintain accurate logs, reports, and dispatch sheets</li></ul><p><br></p>
<p>We are seeking a Service Desk Analyst to join our Full-Time Engagement Professional Division. This role is crucial in providing front-end user support, ensuring that all users, including C-Level Executives, receive excellent service and assistance with their technical needs.</p><p><br></p><p>As an employee of Robert Half, you can build a fulfilling career working on diverse and challenging engagements that leverage your current skills and experiences and help you develop new ones. You can also work with our global consulting firm and learn from industry subject matter experts developing innovative customer solutions.</p>
<p>Robert Half is partnering with a respected <strong>professional services firm</strong> to hire a polished, detail-oriented <strong>Office Manager</strong> who can oversee day-to-day office operations, coordinate administrative support, and serve as a cultural ambassador for the team. Perfect for someone who enjoys organization, people engagement, and operational excellence.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage all office operations, vendor relationships, supply ordering, and facility coordination</li><li>Provide support to leadership teams including calendar, meeting, and travel coordination</li><li>Assist with onboarding logistics, new hire orientation, and internal HR requests</li><li>Build and maintain a positive, supportive office culture with team events and communications</li><li>Review invoices, track expenses, and assist with light bookkeeping or AP/AR tasks</li><li>Oversee reception, incoming requests, and office workflow</li><li>Maintain organized filing systems, HR/administrative documentation, and SOPs</li><li>Support special projects including process improvements, office upgrades, and department coordination</li></ul>
<p>We are looking for a detail-oriented part time Billing/Administrative Assistant to join our team in Hawthorne, California. In this long-term contract role, you will play a critical part in managing billing processes, maintaining accurate records, and supporting administrative operations. This position requires strong organizational skills and the ability to handle repetitive tasks with precision.</p><p><br></p><p>Responsibilities:</p><p>• Process daily shipment billing and verify the accuracy of related documentation.</p><p>• Organize and maintain test reports and essential records in a systematic manner.</p><p>• Scan, file, and manage paperwork to ensure proper recordkeeping.</p><p>• Accurately input customer orders into the system.</p><p>• Assist with export compliance procedures and maintain required documentation.</p><p>• Coordinate truck schedules and oversee shipping logistics.</p><p>• Prepare FedEx shipping labels and collaborate with freight forwarders for timely deliveries.</p><p>• Provide general administrative support to ensure smooth daily operations.</p>
<p>We are a stable and growing manufacturing company headquartered in Ontario, CA, known for delivering high-quality products to customers nationwide. As we continue to expand, we are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our accounting team.</p><p>This role is ideal for someone who thrives in a fast-paced, high-volume environment and enjoys working cross-functionally with sales, customer service, and operations.</p><p><br></p><p>Position Overview</p><p>The Accounts Receivable Specialist will manage full-cycle AR functions, including invoicing, cash applications, collections, and account reconciliations. Experience in a manufacturing or distribution environment is highly preferred due to the complexity of customer billing, freight terms, deductions, and chargebacks.</p><p><br></p><p>Key Responsibilities</p><ul><li>Generate and distribute customer invoices accurately and timely</li><li>Post daily cash receipts (ACH, wires, lockbox, credit card)</li><li>Perform account reconciliations and maintain AR aging schedules</li><li>Manage collections efforts and follow up on past-due accounts</li><li>Investigate and resolve billing discrepancies, deductions, and chargebacks</li><li>Partner with Sales and Customer Service to resolve customer disputes</li><li>Assist with month-end close (AR reconciliations, bad debt analysis)</li><li>Prepare reports related to aging, DSO, and cash flow forecasting</li><li>Support year-end audit requests</li></ul>
<p>We are seeking a Printer Tech to support our growing client's base and maintain exceptional standards of service for Sharp, Xerox, HP, and Konica devices.</p><p><br></p><p><strong>Job Duties & Responsibilities:</strong></p><ul><li>Respond to and resolve client printer service calls throughout the San Fernando Valley; remain in the office during periods without client calls.</li><li>Service and troubleshoot up to 600–700 printers in the region.</li><li>Repair, diagnose, and resolve issues with Sharp, Xerox, HP, and Konica printers, aiming for same-day resolution.</li><li>Deliver “white glove” customer service, representing the client in a professional, courteous manner always.</li><li>Manage multiple service calls daily (average 4 calls per day), staying calm and effective under pressure.</li><li>Use provided company car for travel to client sites.</li><li>Utilize a client-issued laptop; tools can be provided but candidates are encouraged to have their own.</li><li>Work collaboratively as part of a 4-person Los Angeles team.</li><li>Participate in on-site training and certification programs as required.</li></ul>
<p>We are looking for a dynamic and efficient Workplace Experience Coordinator to join our team on a contract basis in Los Angeles, CA. This position combines elements of workplace coordination and mail services, requiring adaptability and a proactive approach to delivering high-quality service. The role offers a unique opportunity to work in a corporate environment while providing "white glove" service to internal clients.</p><p><br></p><p>Responsibilities:</p><p>• Manage workplace operations and ensure seamless coordination of daily activities across two corporate facilities.</p><p>• Deliver mail and packages with precision and professionalism, maintaining a high standard of "white glove" service.</p><p>• Actively engage in problem-solving and multitasking to address workplace needs and challenges.</p><p>• Travel between two nearby buildings as required to support operational demands.</p><p>• Maintain confidentiality and demonstrate trustworthiness while working in sensitive environments impacting marketing campaigns and product development.</p><p>• Provide exceptional customer service, ensuring all interactions are handled with efficiency and professionalism.</p><p>• Coordinate schedules and dispatch resources effectively to meet workplace and mail service demands.</p><p>• Answer inbound calls and address inquiries promptly and efficiently.</p><p>• Uphold corporate standards and contribute to creating a positive workplace atmosphere.</p><p>• Participate in virtual interviews as part of the hiring process.</p>
<p><br></p><p>Role Overview</p><p>The position is a hybrid of customer service and light bookkeeping, with a heavy emphasis on accuracy and detail orientation. Very few phone calls—most work is email and computer-based.</p><p>________________________________________</p><p>Primary Responsibilities</p><p>Order Processing & Labeling (50–60% of role)</p><p>• Manage 50–60 accounts (large customers such as Living Spaces)</p><p>• Enter new orders daily (mostly email-driven)</p><p>• Create and set up law labels for manufacturing</p><p>• Ensure error-free order entry and documentation</p><p>Fulfillment Support & Shipment Prep (30–40% of role)</p><p>• Create packing releases for drivers (quantities per package)</p><p>• Prepare shipping labels</p><p>• Deliver shipping labels to manager and warehouse (must be able to walk over to warehouse manager)</p><p>• Generate and send customer invoices</p><p>Customer Service Support (~10%)</p><p>• Handle minor disputes or discrepancies</p><p>• Maintain clear communication with customers via email</p><p><br></p>
