13 results for Customer Service in Newport Beach, CA

Customer Service Representative

Rowland Heights, CA
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment. Responsibilities: • Provide prompt and attentive assistance to customers through phone and email channels. • Address customer inquiries and resolve issues with accuracy and efficiency. • Support collection activities, including contacting customers regarding overdue accounts (training will be provided). • Maintain accurate and organized records of customer interactions and transactions. • Collaborate with team members to ensure consistent and high-quality service delivery. • Follow established procedures and guidelines to meet company standards. • Handle sensitive information with confidentiality and integrity. • Assist in identifying and implementing improvements to customer service processes. • Communicate effectively with customers while maintaining a positive attitude. • Participate in team meetings and contribute to achieving department goals.
2026-03-05T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you. Responsibilities: • Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy. • Manage email correspondence, ensuring timely and effective communication. • Perform data entry tasks to maintain accurate customer records and order information. • Assist with order processing and entry, ensuring all details are verified and completed. • Schedule appointments and coordinate showroom visits as needed. • Provide support to clients through inbound and outbound calls, addressing any concerns or questions. • Utilize Microsoft Word and Excel to create documents and manage data effectively. • Maintain a high level of organization while multitasking in a fast-paced environment. • Collaborate with team members to enhance customer satisfaction and streamline processes.
2026-02-23T00:00:00Z

Customer Service Representative

Cheviot Hills, CA
remote
Temporary
19 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This is a part time role, and the hours will vary between 10-20 per week. This is a fully remote role. This role is ideal for someone who excels in data entry tasks and has strong communication abilities. Responsibilities:• Enter and update accurate data into company systems and databases.• Respond professionally to customer inquiries and provide clear, helpful information.• Draft and compose correspondence with attention to detail and clarity.• Manage and maintain organized records of customer interactions and transactions.• Collaborate with team members to resolve issues and improve service delivery.• Monitor and prioritize tasks to meet deadlines efficiently.• Utilize Microsoft Word and other office tools to complete assigned tasks.• Ensure compliance with company policies and procedures during all interactions.• Identify opportunities to enhance customer satisfaction and streamline processes.• Provide feedback to improve workflows and support continuous improvement efforts.
2026-03-03T00:00:00Z

Customer Service Representative

San Gabriel, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-02-18T00:00:00Z

Customer Service Representative

Arcadia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-02-18T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
22 - 25 USD / Hourly
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.What You’ll Do<ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul>What We’re Looking For<ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul>Why Join Us?<ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul>
2026-03-05T00:00:00Z

Customer Care Representative

Cerritos, CA
onsite
Temporary
20 - 22 USD / Hourly
We are seeking a Customer Care Representative to be the face of our company for our clients. This role is ideal for someone who is highly organized, professional, and passionate about providing excellent customer service. You will play a critical role in ensuring that our clients receive timely, accurate, and friendly service.Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and other communication channels.</li><li>Process and manage orders accurately and efficiently.</li><li>Handle customer inquiries, complaints, and requests with professionalism and care.</li><li>Collaborate with internal teams to ensure timely order fulfillment and issue resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Support the continuous improvement of processes to enhance customer satisfaction.</li></ul>
2026-03-04T00:00:00Z

Customer Service Officer

Santa Monica, CA
onsite
Temporary
30.0865 - 38 USD / Hourly
We are looking for a dedicated Customer Service Officer to join our team on a contract basis in Santa Monica, California. As part of a company specializing in premium infant formula and nutrition products, you will play a vital role in ensuring exceptional service and support to our retail partners and customers. This position requires strong organizational skills, problem-solving abilities, and excellent communication to successfully manage customer interactions and administrative tasks. This is a hybrid position with in-office work on Mondays, Wednesdays, and Fridays, and remote work on Tuesdays and Thursdays. The standard hours are 9:00 AM to 5:00 PM. Responsibilities:• Respond to incoming customer communications, process orders, and manage payment data with accuracy.• Coordinate order management and shipment schedules to ensure timely and efficient fulfillment.• Support customer onboarding and electronic data interchange (EDI) projects as needed.• Collaborate with customers to address inquiries and resolve issues, delivering an outstanding B2B experience.• Participate in regular team meetings to prioritize tasks and align on project goals.• Handle administrative responsibilities to maintain smooth customer service operations.• Work independently with accountability, ensuring tasks are completed efficiently without onsite supervision.• Receive thorough cross-training to ensure a seamless transition into the role.
2026-03-03T00:00:00Z

Customer Experience Representative

Long Beach, CA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
Customer Experience Specialist Reports to: Director, Customer Experience Job Requirements: • Three years+ experience in a medium to large Inbound/Outbound Call Center environment • Experience with multiple customer points of contact (chat, email, fax, phone) • Understanding of the complete sales cycle from lead generation to sales close • Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers • Familiar with Return Goods Authorization processing • Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI) Key Functional Skills/Knowledge • Keyboard and data input proficiency (35 wpm) • Strong problem solving skills. • Active listener who is service oriented • Strong interpersonal skills with a positive, pleasant and respectful demeanor • Excellent written and verbal communication skills • Computer proficient in Word, Excel and Outlook • Self-motivated, team player who values continuous learning • Attentive to detail Desired Education • High School Diploma or GED • College or trade school degree/experience preferred
2026-03-05T00:00:00Z

Customer Support Specialist

Carlsbad, CA
onsite
Temporary
22 - 27 USD / Hourly
Robert Half is partnering with a fast-growing consumer products brand headquartered in Carlsbad to hire a personable, solution‑oriented Customer Support Specialist. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping. What You’ll Do<ul><li>Own daily customer communications via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage order entry and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with 3PL/warehouse.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through product selection, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with Sales Ops and Accounting on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on SLAs, ticket volumes, and top customer pain points.</li><li>Contribute to knowledge base articles and help streamline macros, templates, and SOPs.</li></ul>
2026-02-27T00:00:00Z

Sales Support

Long Beach, CA
onsite
Contract / Temporary to Hire
22.8 - 26.4 USD / Hourly
Inside Sales Position Daily Responsibilities: • Special Projects & Campaigns • CRM upkeep • Process Quotes • Process SOP for New Clients • Assist with New Client On-Boarding • Mining & Research for Sales Leads • Provide friendly Customer Service to Clients • Assist Sales & Marketing Team • Prospecting • Data Entry • Administration Duties • Vendor Interaction • Assist Team Members • Communicate effectively with clients and vendors REQUIRED SKILLS • Minimum Education: H.S. Diploma/GED • General Computer Literacy (Outlook, Word and Excel) • Ability to Perform Basic Math Skills • Good Interpersonal Skills • Able to Work Under Pressure • Able to Handle Multiple Priorities • Read, Speak and Write English Fluently • Successfully Complete Required all candidates required to undergo background check • Ability to sit for long periods of time • Ability to use computer keyboard for long periods of time
2026-03-03T00:00:00Z

Sales Support

Redondo Beach, CA
onsite
Contract / Temporary to Hire
22 - 24 USD / Hourly
We are looking for a detail-oriented Sales Support specialist to join our team in Redondo Beach, California. In this role, you will contribute to the efficient handling of sales-related processes while ensuring accurate and timely communication with customers and internal teams. This is a Contract to permanent position, offering the opportunity to grow within a dynamic wholesale distribution company. Responsibilities: • Process and review purchase orders and sales orders to ensure accuracy and compliance. • Submit item setup information to customers in an organized and timely manner. • Evaluate and manage images and website copy sheets for quality and consistency. • Collaborate with internal teams to maintain seamless communication and workflow. • Support the sales team by addressing inquiries and providing necessary documentation. • Utilize ERP and CRM systems to streamline operations and manage customer data. • Assist in auditing sales data to ensure alignment with company standards. • Handle inbound customer calls and provide prompt resolutions to issues. • Create and update billing and financial records as needed. • Maintain a proactive approach to identifying and solving potential process inefficiencies.
2026-03-04T00:00:00Z

Client Services Administrator

Carlsbad, CA
onsite
Temporary
24 - 28 USD / Hourly
A well-respected professional services firm is seeking a polished Client Services Administrator to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.🌟 Day-to-Day Impact<ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
2026-02-19T00:00:00Z