238 results for Customer Service in Newport Beach Ca

Customer Service Representative We are in search of a Customer Service Representative to be part of our team in the Real Estate & Property industry. This role is based in Tustin, California and offers a short term contract employment opportunity. The selected candidate will play a crucial role in communicating with potential residents, providing them with necessary information about properties, and maintaining an accurate record of all customer interactions. Responsibilities:• Engage with potential residents through emails and phone calls to provide comprehensive details about the properties they are interested in.• Ensure the maintenance of detailed records of customer interactions and queries.• Regularly update customer accounts as per requirements.• Follow up with customers to ensure their satisfaction and resolve any pending issues.• Utilize Microsoft Excel and other Microsoft Office applications to perform data entry and manage customer information.• Exhibit proficiency in handling both inbound and outbound calls.• Manage customer service within a call center environment, ensuring all customer queries and concerns are addressed promptly.• Schedule appointments and manage order entries as part of the role.• Leverage skills in property management to provide the best customer experience.• Ensure all email correspondence with customers is handled professionally and promptly.

Customer Service Representative We are seeking a Customer Service Representative to join our team in the property management industry, based in Tustin, California. This role offers a hybrid work format, combining in-office and remote work. As a Customer Service Representative, your duties will include processing rental applications, maintaining customer accounts, and coordinating with various departments to resolve issues. Responsibilities: • Accurately and efficiently process electronic applications.• Validate the information provided in the applications.• Carry out verification procedures via email and phone communication.• Update customer accounts as needed, ensuring all information is accurate and current.• Work with internal departments to find solutions to customer issues.• Handle customer inquiries, providing prompt and accurate responses.• Maintain an organized and efficient workflow in a high-paced environment.• Manage inbound calls and email correspondence with a detail-oriented approach.• Use Microsoft Excel and Word for data entry and account management tasks.• Identify and correct errors in customer accounts and applications.

Customer Service Representative We are welcoming applications for the role of a part-time Customer Service Representative based in the City of Industry, California. This role offers a contract to permanent employment opportunity in the manufacturing industry. The workplace is a business casual environment where you will be part of a small, dedicated team. Responsibilities:• Efficiently manage customer accounts and take necessary actions.• Process customer orders and provide high-quality customer service.• Accurately maintain customer records and data.• Resolve customer inquiries in a timely and detail oriented manner.• Handle both inbound and outbound calls to cater to customer needs.• Utilize Microsoft Excel and Word for data entry and email correspondence.• Schedule appointments as per customer requirements.• Leverage your skills in account management to ensure customer satisfaction.• Adapt to a traditional work environment that values team players.• Learn and use the customer ERP software for various tasks.

Customer Service Representative We are in search of a Customer Service Representative to be a part of our team in the Property Management industry. Based in Tustin, California, you will be responsible for managing customer accounts, processing applications, and maintaining accurate records. This role offers a long-term contract employment opportunity, with a hybrid work model that includes both remote work and in-office commitments. Responsibilities: • Manage customer accounts and ensure all necessary actions are taken• Efficiently process customer credit applications and ensure accuracy• Maintain detailed and accurate records of customer credit• Handle customer inquiries, providing comprehensive and timely responses• Answer inbound calls, providing excellent customer service to all clients• Enter data accurately, ensuring all customer information is up-to-date• Conduct email correspondence with clients, providing information and resolving issues where necessary• Utilize Microsoft Excel and Microsoft Word to manage customer data and correspondence• Resolve any errors in customer accounts promptly and efficiently• Ensure account management practices are consistent and meet industry standards

Customer Service Representative We are offering a temp-to-hire employment opportunity for a Customer Service Representative in Carson, California. As part of our Wholesale Distribution team, you'll be entrusted with handling customer inquiries across multiple platforms, keeping customer records up-to-date, and processing orders and quotes. Responsibilities: • Engage with customers via phone, email, and chat to address their inquiries and concerns• Use appropriate methods and tools to provide accurate, valid, and complete information to customers• Update customer records based on their interactions with the service• Ensure efficient and accurate processing of customer orders and quotes• Develop and maintain knowledge of the product line to better assist customers• Adhere to communication procedures, guidelines, and policies to maintain consistency in service delivery• Manage and schedule appointments effectively• Perform data entry tasks diligently and accurately• Exhibit proficiency in Microsoft Excel and Microsoft Word for various tasks• Handle both inbound and outbound calls as part of customer service duties.

Customer Service Representative Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.Some responsibilities include:<ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>

Customer Service Representative We are offering a contract for a Customer Service Representative position in Orange, California, United States. As a Customer Service Representative, you will play a crucial role in managing customer interactions and transactions, handling customer inquiries, and maintaining customer databases in the industry. Responsibilities: • Handle customer inquiries via telephone, electronically, or in person to ensure customer satisfaction. • Efficiently process orders, forms, applications, and requests to meet customer timeframes. • Set up new customer accounts and maintain accurate records of customer interactions and transactions. • Identify and resolve customer complaints, ensuring all relevant information is considered. • Coordinate with internal departments to ensure seamless customer service operations. • Distribute customer activity reports and maintain customer databases. • Provide feedback to improve the efficiency of the customer service process. • Ensure accurate and efficient data entry, reviewing data for deficiencies or errors. • Manage the workflow to ensure customer timeframes are met. • Utilize product knowledge to provide pricing and delivery information to customers.

Customer Service Representative (Healthcare) One of our beloved clients in the Healthcare sector, located in Vista, is seeking an experienced High-Level Customer Service Representative. This role involves delivering superior support to our clients, resolving queries, and maintaining the company's reputation for high-quality service. Your role will directly contribute to sustaining lasting client relationships and enhancing our level of customer satisfaction. Responsibilities:<ul><li>Support customers by providing product and service information and resolving issues.</li><li>Manage the customer service process to ensure high levels of client satisfaction and engagement.</li><li>Process orders, forms, applications, and requests.</li><li>Document all call information per standard operating procedures.</li></ul>

Customer Service Representative We are offering a contract to permanent employment opportunity for a Customer Service Representative in Pico Rivera, California. The incumbent will be part of an industry where the primary function is to interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Responsibilities: • Efficiently handle incoming orders, log them, and distribute to the appropriate Customer Service Representative (CSR) • Confirm orders to customers in a timely manner • Maintain and file job jackets in the designated cabinet for easy access and order • Create production tickets with box specifications as part of backend operations • Generate load tags and make additional copies for production • Adjust or create parts when generating sales order/ delivery ticket • Enter sales order into the system and print sales order/ delivery ticket • Log all completed backend operations and sales orders • Answer phones appropriately and transfer calls • Greet customers and manage their inquiries by answering doors.

Customer Service Representative We are offering a long-term contract employment opportunity in the Government sector for a Customer Service Representative based in Burbank, California. This role primarily revolves around providing excellent customer service, handling inbound calls, and managing data entry tasks. Responsibilities • Handling incoming customer service calls in a call center environment. • Assisting customers by providing information, resolving issues, and answering queries. • Entering and updating customer data and order entries in the system. • Scheduling appointments as per customer requests. • Ensuring all customer service activities are carried out in compliance with government standards. • Proficiently using Microsoft Excel and Word for record keeping and correspondence. • Balancing the handling of inbound and outbound calls, ensuring customer satisfaction. • Managing email correspondence with customers, providing timely and accurate responses. • Monitoring customer accounts and taking necessary action based on account status.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the Health Pharm/Biotech industry, based in Irvine, California. As a Customer Service Representative, you will play a crucial role in managing customer queries, maintaining customer records, and ensuring the seamless operation of our customer service function. Responsibilities: • Delivering detail-oriented, timely, and efficient customer service to our clients, customers, and stakeholders • Overseeing customer issues from start to finish, liaising with various departments and then following up with the customer • Responding promptly and accurately to all incoming phone and email inquiries and requests, including those related to billing and crediting issues • Entering data into our system relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as required • Using multiple internal systems throughout the day to provide quality customer service • Providing feedback to management on service failures or customer concerns in a timely manner • Participating in special projects as assigned • Processing customer credit applications accurately and efficiently • Monitoring customer accounts and taking appropriate action when necessary • Utilizing skills in 'Answering Inbound Calls', 'Call Center Customer Service', 'Customer Service', 'Data Entry', 'Email Correspondence', 'Inbound Outbound Calls', 'Microsoft Excel', 'Microsoft Word', 'Order Entry', 'Schedule Appointments' to fulfill job responsibilities.

Customer Service Representative Our reputable client in Carlsbad is seeking an exceptional Customer Service Representative. This role will serve as a direct link to our clients, assisting in maintaining valuable relationships through responsive customer support. Your clear communication and problem-solving skills will play a critical role in shaping the customer experience. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and in-person.</li><li>Resolve any issues or complaints to the customer's satisfaction.</li><li>Maintain a database of customer interactions, transactions, comments, and complaints.</li><li>Provide feedback on the efficiency of the customer service process.</li></ul>

Customer Service Manager We are in search of a Customer Service Manager to join our team in Compton, California. The role is pivotal in maintaining customer satisfaction and enhancing our industry reputation. This is a contract employment opportunity that will require you to oversee our customer service operations, ensure our customer service team delivers exceptional service to clients, and use customer service programs and systems to boost team productivity. Responsibilities: • Oversee and enhance customer service operations, ensuring the delivery of superior service to all clients. • Utilize customer relationship management (CRM) systems to streamline customer service processes and enhance productivity. • Implement ERP solutions to manage business processes, improving efficiency and service quality. • Train and guide the customer service team in using ADP for financial services, ensuring accurate and timely processing of customer transactions. • Leverage Avaya CMS to manage customer interactions, improving customer satisfaction and retention. • Respond to customer inquiries, resolving issues promptly and professionally. • Monitor customer accounts, identifying irregularities and taking appropriate action when necessary. • Perform auditing tasks to ensure compliance with industry standards and regulations. • Oversee billing functions, ensuring accurate and timely invoicing to customers. • Handle inbound calls, providing immediate assistance to customers and ensuring their concerns are addressed effectively.

Customer Service Supervisor A riveting opportunity awaits a seasoned Customer Service Supervisor for our esteemed client based in San Marcos. This integral role serves as a cornerstone in driving an elite standard of customer service within our organization. You will helm the important task of orchestrating superb customer service operations and championing a customer-centric culture within your team. Merging proven leadership skills and a passion for delivering stellar customer experiences, you will guide your team towards achieving performance goals, resolving complex issues, and transforming customers into brand advocates. Responsibilities:<ul><li>Oversee and manage a customer service team to ensure high-quality service standards and performance levels are met.</li><li>Provide team leadership, mentorship and motivation to meet key performance indicators.</li><li>Analyze complex customer service issues and customer feedback to derive actionable insights for service improvement.</li><li>Develop and monitor quantifiable performance metrics for quality customer service.</li></ul>

Customer Service Representative/Dispatcher An incredible opportunity has arisen at one of our esteemed clients in Escondido for a Customer Service Representative/Dispatcher. This vital role will balance customer service responsibilities with logistical dispatch duties. The ideal candidate will be organized, detail-oriented, and able to manage multiple tasks in a high-stress environment. Responsibilities:<ul><li>Respond to customer inquiries and complaints professionally and efficiently.</li><li>Coordinate and dispatch resources based on customer needs and priorities.</li><li>Maintain clear and accurate records of call logs, customer interactions, transactions, comments, and complaints.</li><li>Liaise with teams and managers to ensure customer satisfaction.</li></ul>

Client Concierge We are offering a contract-to-hire employment opportunity in Torrance, California for a Client Concierge. The role is pivotal in providing exceptional customer service assistance in our industry. The Client Concierge will be responsible for engaging new clients and providing access to additional resources, while also supporting other departments as needed. Responsibilities: • Delivering exceptional customer service assistance to clients• Engaging new clients during the intake process to enhance their participation in treatment• Providing access to additional resources for clients and their families through detail oriented assessment, service planning, and advocacy• Addressing attendance barriers to ensure smooth operation• Supporting the agency with engagement duties and providing support to other departments as needed• Establishing supportive relationships with clients, staff, and external entities to gather necessary resources• Adhering to the company's policies and procedures while providing a high level of customer support that is detail oriented and sensitive to the needs of clients• Utilizing Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word for efficient data entry and managing timelines• Organizing files, scanning documents, and executing shipping functions as required

Call Center Associate Our esteemed client in Valley Center is actively seeking a competent Call Center Associate. This role plays an essential part in maintaining an accessible, efficient line of communication with our customers. If a fast-paced, dynamic work environment appeals to you, and you take pride in providing excellent customer service, this may be the opportunity for you! Responsibilities:<ul><li>Handle high volume of calls from customers, addressing inquiries, solving problems, and providing information.</li><li>Perform administrative duties such as record keeping, data management, and customer follow-ups.</li><li>Participate in training sessions to improve skills and performance.</li><li>Keep record of customer interactions, transactions, comments, and complaints.</li></ul>

Customer Account Representative A thrilling role has become available for an outstanding Customer Account Representative. In this role, you'll build lasting relationships with our customers, making a significant impact on the success of our company. From addressing inquiries to resolving issues, you'll exhibit your outstanding problem-solving expertise providing excellent customer service to our valued customers. Responsibilities:<ul><li>Handle customer inquiries and troubleshoot in a timely and professional manner.</li><li>Maintain customer accounts and keep records of customer interactions.</li><li>Resolve product or service issues by clarifying the customer's complaints.</li><li>Enhance customer satisfaction by offering tailored solutions.</li></ul>

Office Services Associate We are seeking an Office Services Associate to effectively manage our back office services and assist various teams. Located in Santa Monica, California, this role combines customer service, office tasks, and digital skills in a corporate setting. This position offers a short term contract employment opportunity. Responsibilities: • Deliver exceptional customer service, cultivating and nurturing client relationships. • Manage both physical and digital mail services, ensuring smooth and effective communication within the organization. • Offer support for hospitality facilities, including audio/visual and reception services. • Participate in reprographics copy services, maintaining a high level of accuracy and efficiency. • Use digital tools and mail equipment to optimize office tasks. • Ensure adherence to back office procedures to guarantee client satisfaction. • Foster an environment focused on attention to detail, maintaining telephone and email etiquette. • Exhibit strong organizational skills, ensuring meticulousness in all tasks. • Participate in the hiring process, supporting team growth and development. • Assist banking operations, understanding and navigating the corporate environment effectively.

Client Services Specialist We are offering a long-term contract employment opportunity for a Client Services Specialist in Torrance, California. As a Client Services Specialist, you will play a critical role in nurturing client relationships through effective and efficient processing of documentation, facilitating the coordination of services and resources, and providing high-quality customer support. You will also engage in establishing supportive relationships with clients, staff, and external entities to garner resources necessary to provide comprehensive services to all clients. RESPONSIBILITIES:• Accurately and efficiently process client documentation to facilitate the coordination of services and resources.• Provide detail-oriented, personal, and sensitive customer support adhering to policies and procedures.• Establish and maintain supportive relationships with clients, staff, and external entities to garner necessary resources.• Manage timelines and keep others informed of work progress, timetables, and issues.• Utilize Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Microsoft Outlook to maintain accurate records and facilitate communication.• Organize files and documentation effectively.• Perform data entry tasks with accuracy and efficiency.• Handle shipping functions as required.• Use scanning tools for document management and organization.

Customer Service Representative We have a fantastic opportunity for an articulate and skilled customer service specialist! If you enjoy building strong customer relationships, this role is perfect for you. If you are a service 'champion' looking to deliver personalized service, we want to hear from you. Reach out to us today!Responsibilities:<ul><li>Answer and make phone calls</li><li>Perform transactions following legal and company guidelines</li><li>Provide friendly and accurate customer service</li><li>Handle cash and daily transactions</li><li>Achieve sales and referral goals through cross-selling and referrals</li><li>Maintain currency and coin within limits</li><li>Follow security policies and keep records confidential</li></ul>

Sr.Account Executive, Technology Staffing Robert Half is seeking a Client Solutions Manager (formerly known as Account Manager / Account Executive) who will be tasked with business development, sales, customer service, recruiting & account management within the technology contract practice group. Responsibilities • The Client Solutions Manager (Account Manager) will market the services of Robert Half Technology to commercial clients to generate new business through cross-leveraging existing Robert Half relationships, prospecting, cold-calling, servicing in-bound client inquiries, calling on leads and job postings, attending networking groups, and using tools such as ZoomInfo, SalesForce.com, LinkedIn, our proprietary database, etc.• The Client Solutions Manager / account executive will be required to generate and conduct virtual and in-person client visits • Create and execute digital & email marketing campaigns for the purposes of business development • The Client Solutions Manager will negotiate and establish contractual/recruiting agreements with clients • Qualify client job orders and establish plan to placement • Provide account management, customer service, and counsel clients on strategies to attract & on-board talent• The Client Solution Manager educates clients on current national and local market trends surrounding employment conditions, technical salary ranges and local variances• The Client Solutions Manager maintains an ongoing relationship with qualified clients in an effort to secure future/ongoing needs.• The Client Solutions Manager will coordinate interview and placement activities in partnership with talent managers, recruiters, and recruiting coordinators.

Facilities Coordinator We are in search of a Facilities Coordinator to join our dynamic team. Situated in Los Angeles, California, this role provides an exciting opportunity to work in a bustling environment where you will be tasked with coordinating various aspects related to facility management and events. As a Facilities Coordinator , you will collaborate with different teams, manage client relationships, and ensure the smooth operation of the facility. This role offers a short term contract employment opportunity. Responsibilities: • Coordinate the activities of onsite meetings and events, including scheduling and setting up.• Handle customer service inquiries and maintain excellent communication with all stakeholders.• Conduct daily walkthroughs to ensure event office and storage spaces are clean and organized.• Collaborate with internal and external providers such as production, catering, security, facilities, janitorial, movers, and equipment providers.• Respond to all event requests promptly, ensuring KPI compliance and delivering top-notch customer service.• Manage facilities events operations for a varying number of events per week across multiple buildings during peak season.• Assist with other office functions such as reception and guest support, mail and courier services, provision of office supplies, and safety and security support.• Develop and manage client relationships proactively, ensuring service levels are met or exceeded.• Uphold an environment of teamwork, co-operation, performance excellence, and personal success.• Comply with all client contract requirements and meet or exceed Key Performance Indicators.

Front Desk Administrator We are offering a short term contract employment opportunity in the Healthcare, Hospitals, and Social Assistance industry in Los Angeles, California. We are in search of a Front Desk Administrator to join our team. The main focus of this role is to ensure efficient processing of customer applications, maintain precise customer records, and manage customer inquiries. As a Front Desk Administrator, you will also monitor customer accounts and take necessary actions. Responsibilities: • Handle customer inquiries and resolve them efficiently • Accurately process customer applications • Regularly monitor customer accounts and execute necessary actions • Maintain customer records with high accuracy • Provide telephone support to customers ensuring quality service • Utilize computer literacy skills to improve customer service processes.

Administrative Assistant We are offering a permanent employment opportunity for a Detail Oriented Administrative Assistant based in Irvine, California. As an integral part of our team, you will be responsible for various administrative tasks including data entry, customer service, and managing inbound and outbound calls. This role requires working onsite. Responsibilities: • Handle customer service inquiries and issues, ensuring prompt resolution. • Process and manage data entry tasks with precision. • Coordinate scheduling and appointment setting as required. • Manage email correspondence efficiently and professionally. • Operate Microsoft Office Suites, including Excel, Outlook, PowerPoint, and Word. • Organize and set up conference rooms for meetings and events. • Handle the procurement and management of office supplies. • Assist in tax preparation process as needed. • Compile and manage binders with relevant information and documents. • Answer inbound calls and make outbound calls as necessary.