<p>We are looking for a Bilingual Call Center Specialist to support the mission of a non-profit organization by handling inbound and outbound phone interactions with professionalism, empathy, and cultural sensitivity. This role requires fluency in English and Spanish to effectively engage with individuals from diverse backgrounds, ensuring callers receive information, resources, and support to meet their needs. The Specialist is also responsible for accurate data entry, resource referrals, and collaborating closely with team members to uphold the priorities and values of the non-profit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Call Handling:</strong></li></ol><ul><li>Provide exemplary customer service to all callers by addressing inquiries, offering resources, and connecting individuals to appropriate organizational services via phone.</li><li>Maintain professionalism and empathy when dealing with sensitive situations, including crisis calls or emotional interactions.</li><li>Ensure clear and effective communication in both languages to serve diverse clients effectively.</li></ul><ol><li><strong>Outreach and Resource Coordination:</strong></li></ol><ul><li>Make outbound calls to follow up on requests and share updates about available programs or services.</li><li>Refer callers to internal non-profit programs or trusted external community resources as appropriate.</li></ul><ol><li><strong>Data Management and Confidentiality:</strong></li></ol><ul><li>Accurately document all calls, inquiries, and case notes into the organization's CRM system or database.</li><li>Protect sensitive client information and adhere to all privacy and confidentiality policies.</li></ul><ol><li><strong>Language Translation and Support:</strong></li></ol><ul><li>Translate verbal and written materials as needed to support callers or facilitate internal communication.</li><li>Assist colleagues and teammates in bridging communication gaps with non-English-speaking clients.</li></ul><ol><li><strong>Mission and Community Support:</strong></li></ol><ul><li>Represent the organization with professionalism, passion, and commitment to its mission and values.</li><li>Participate in training sessions to remain informed about the non-profit’s services, policies, and updates.</li><li>Foster collaborative relationships with team members to deliver cohesive and impactful service.</li></ul><p><br></p>
<p>The <strong>Client Experience Associate</strong> is a critical role responsible for delivering exceptional, real-time support to Old Republic’s clients by resolving inquiries efficiently and ensuring client satisfaction. This position requires a detail oriented who can manage communications effectively across various channels while adhering to service level agreements. This role will be hybrid/remote once hired as a permanent employee. </p><p><br></p><p><strong>Key Responsibilities:</strong> </p><p><br></p><p>Serve as the primary point of contact for client inquiries via email, phone, and shared communication tools. Monitor and manage shared email folders, responding promptly to inquiries and collaborating with other operational units for resolution. Track and document client inquiries using standardized codes and notations within internal systems to report on inquiry trends. Handle operational functions such as order entry, scheduling requests, file cancellations, CPL submissions, and transactional certificates. Manage a task queue to ensure timely inquiry resolutions, meeting or exceeding SLAs and established turn times. Proactively review reports for scorecarding, service level checks, and client communications. Maintain consistent attendance, including participating in mandatory compliance training sessions and after-hours company events when required. Communicate professionally and collaborate effectively with management, colleagues, vendors, and clients through various mediums (in-person, email, phone, video conferencing). Uphold company policies and demonstrate responsiveness, flexibility, and professionalism in all interactions. Perform other duties and responsibilities as assigned. Qualifications: Ability to work permanent, Monday through Friday, with potential for overtime as requested by management. Dependable, punctual, and capable of engaging in tasks that may require physical presence in the office or attendance at external events. Strong organizational skills, attention to detail, and a customer-focused attitude. Demonstrated ability to handle inquiries with courtesy, professionalism, and proactive follow-up. Ideal Candidate Attributes: A collaborative and adaptable team player who can accept constructive feedback and direction. Proficiency in task management systems, communication channels, and relevant technologies. Knowledge of pertinent operational processes and regulatory requirements is preferred.</p>
<p>Boutique law firm in San Jose, CA has an immediate opening for a Receptionist! This Receptionist will be the director of first impressions for the firm and requires administrative and organizational skills, along with the ability to effectively handle a multi-line phone system. If you thrive in a fast-paced environment and have prior receptionist or administrative experience, we encourage you to apply. This position is on-site full-time, Monday - Friday from 8:30am - 5pm. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet visitors and clients professionally, ensuring a welcoming atmosphere.</p><p>• Manage a multi-line phone system, answering inbound calls and directing them appropriately.</p><p>• Maintain organized filing systems for both physical and digital documents.</p><p>• Handle administrative tasks related to civil litigation processes.</p><p>• Provide general office support, including scheduling and correspondence.</p><p>• Ensure all incoming communications are addressed promptly and accurately.</p><p>• Work collaboratively with team members to maintain smooth office operations.</p><p>• Monitor office supplies and coordinate replenishment as necessary.</p><p>• Uphold confidentiality and professionalism in all interactions.</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Plymouth, Minnesota, as a Dispatcher. This long-term contract position requires someone who thrives in a fast-paced environment and excels at managing multiple priorities. The role involves coordinating service requests, supporting technicians, and ensuring seamless communication with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including service inquiries, crisis situations, follow-ups, and informational requests.</p><p>• Create and manage dispatch tickets for service calls, ensuring accuracy and timeliness.</p><p>• Assign service technicians to calls and conduct post-service debriefs to gather feedback.</p><p>• Update technician schedules and availability within company systems.</p><p>• Oversee the dispatch board and maintain an organized service schedule.</p><p>• Analyze workload forecasts to optimize resource allocation and scheduling.</p><p>• Provide technicians with essential information and ongoing support during service calls.</p><p>• Monitor and update service tickets, ensuring all details are accurate and current.</p>
We are looking for a detail-oriented and personable Receptionist to join our team in Minneapolis, Minnesota. This contract position is ideal for someone who enjoys interacting with people and providing excellent service in a non-profit environment. The role involves assisting visitors and callers while ensuring smooth communication within the organization.<br><br>Responsibilities:<br>• Answer incoming calls and redirect them to appropriate departments, including housing inquiries and tenant maintenance requests.<br>• Welcome guests and visitors, providing assistance or directing them to the appropriate meeting areas.<br>• Assist housing seekers who arrive in person by guiding them to the proper resources or teams.<br>• Coordinate communication between tenants and property managers for maintenance concerns.<br>• Maintain a friendly and detail-oriented demeanor while addressing inquiries and resolving concerns.<br>• Ensure the reception area is organized and presentable at all times.<br>• Schedule and manage appointments for visitors and staff as needed.<br>• Provide general administrative support to the team when required.<br>• Monitor building access and uphold security protocols for visitors and staff.<br>• Offer clear and accurate information about the organization's services to callers and visitors.
<p>We’re seeking a friendly and professional Receptionist to provide front desk coverage for a one-day assignment. This is a great opportunity for someone with strong customer service skills who enjoys helping people and keeping things organized.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Greet and welcome visitors in a professional manner.</li><li>Answer and direct phone calls, take messages as needed.</li><li>Provide general assistance to staff and guests.</li><li>Maintain a tidy and welcoming reception area.</li></ul><p><br></p><p><strong>How to Apply</strong></p><p>If you’re available and interested, please submit your resume for immediate consideration!</p>
<p>We are looking for a detail-oriented and friendly Receptionist for our client New Orleans, Louisiana. This role is ideal for someone who excels in customer service and is skilled at managing front desk operations. You will play a key role in ensuring smooth communication and efficient administrative support. This is a short-term contact employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors by managing the front desk and buzzing in guests as needed.</p><p>• Handle incoming and outgoing mail, ensuring timely distribution.</p><p>• Operate multi-line phone systems to answer calls and direct inquiries appropriately.</p><p>• Perform clerical duties such as data entry and maintaining organized records.</p><p>• Coordinate email correspondence and respond promptly to inquiries.</p><p>• Schedule appointments and manage calendars to support efficient workflows.</p><p>• Utilize Microsoft Word and Outlook for basic document creation and communication tasks.</p>
We are looking for a proactive and organized Front Desk Coordinator to join our team on a contract basis in Atlanta, Georgia. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth daily operations and clear communication. This position is ideal for someone with excellent multitasking abilities and a keen attention to detail.<br><br>Responsibilities:<br>• Welcome guests warmly, ensuring they feel comfortable and attended to.<br>• Coordinate team meetings, including scheduling and providing necessary materials.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing items for dispatch.<br>• Perform scanning, filing, and sending of documents to support administrative needs.<br>• Answer and manage a multi-line phone system, directing calls appropriately and providing accurate information.<br>• Assist with concierge-style services, offering support to both internal staff and visitors.<br>• Maintain the front desk area, ensuring it is tidy and presentable at all times.<br>• Address inbound inquiries in a timely and efficient manner, both over the phone and in person.<br>• Provide general administrative support to ensure seamless day-to-day operations.
We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Dallas, Texas. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient operations. This position requires excellent communication skills and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, ensuring they feel welcomed and attended to.<br>• Answer and direct calls using a multi-line phone system, transferring inquiries to the appropriate departments.<br>• Manage incoming and outgoing mail, sorting and distributing items efficiently.<br>• Handle the delivery of packages and documents while maintaining accurate records.<br>• Assist with administrative tasks, including managing sensitive and confidential information.<br>• Communicate effectively with managers and clients to address deadlines or job-related issues.<br>• Perform receptionist duties such as operating a switchboard and ensuring smooth office operations.<br>• Support additional projects as assigned, demonstrating flexibility and adaptability.<br>• Maintain a detail-oriented and organized front desk environment at all times.
We are looking for a detail-oriented and personable Receptionist to join our team in Cupertino, California. This is a Contract to permanent position, offering an excellent opportunity to contribute to a dynamic office environment while developing your administrative skills. The ideal candidate will be the first point of contact for visitors and callers, ensuring smooth communication and efficient operations.<br><br>Responsibilities:<br>• Welcome and assist visitors with a friendly and detail-oriented demeanor, ensuring they are directed to the appropriate personnel or department.<br>• Manage and coordinate appointment schedules and maintain accurate records.<br>• Answer and route incoming calls using a multi-line phone system, providing timely responses to inquiries.<br>• Handle mail distribution, package management, and other correspondence tasks efficiently.<br>• Perform a variety of administrative duties, including data entry, document filing, and record organization.<br>• Maintain a clean, organized, and welcoming reception area at all times.<br>• Support additional office operations and functions as needed to ensure smooth workflow.<br>• Address customer inquiries and provide information in a courteous and detail-oriented manner.
We are looking for a detail-oriented and personable Receptionist to join our team in Boston, Massachusetts. This role is ideal for someone who thrives in a dynamic environment and enjoys being the first point of contact for clients and guests. As a vital member of the team, you will play a key role in ensuring smooth office operations and delivering exceptional customer service.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure they are directed to the appropriate person or department.<br>• Operate and manage a multi-line phone system, including transferring calls and taking messages as needed.<br>• Assist with client communications, ensuring timely and detail-oriented responses to inquiries.<br>• Maintain the reception area to ensure it is welcoming and organized.<br>• Schedule and coordinate meetings, including setting up videoconferencing tools such as Zoom.<br>• Provide administrative support, including drafting correspondence and managing basic office tasks.<br>• Foster positive interpersonal relationships with clients, team members, and visitors.<br>• Monitor incoming mail and packages, ensuring proper distribution.<br>• Handle competing priorities in a fast-paced environment with efficiency and professionalism.<br>• Collaborate with the team to support overall office operations.
<p>Robert Half is seeking a talented, self-driven Customer Service Representative to join a growing organization based in the South West, Minnesota Metro. The Customer Service Representative position is a contract-to-hire opportunity that will start immediately. The Customer Service Representative will be asked to answer incoming customer calls, process and enter orders, problem-solve issues, and communicate effectively with a wide variety of contacts. Job Responsibilities:</p><ul><li>Respond promptly to customer inquiries, questions, and requests</li><li>Acknowledge and resolve customer complaints or issues</li><li>Maintain knowledge of the company's products and services</li><li>Accurately enter and process orders</li><li>Ensure customer satisfaction and provide professional customer support.</li><li>Maintain a positive attitude and professional demeanor at all times</li></ul>
<p>We are looking for a motivated and driven Customer Service Representative for a ONE DAY event in Midland, Georgia. In this role, you will represent our organization at various events, webinars, and benefits fairs, ensuring attendees have a positive and informative experience. This position requires strong communication skills, attention to detail, and the ability to engage effectively with diverse audiences.</p><p><br></p><p>Responsibilities:</p><p>• Represent the organization at events, webinars, and benefits fairs, delivering concise and engaging presentations about services.</p><p>• Provide attendees with accurate information through clear and approachable communication.</p><p>• Facilitate smooth event operations by ensuring all activities flow efficiently.</p><p>• Act as the primary point of contact for attendees, creating a welcoming and detail-focused environment.</p><p>• Stand for extended periods while managing event-related responsibilities.</p><p>• Address inquiries and provide support to ensure a positive attendee experience.</p><p>• Collaborate with team members to ensure events are executed successfully.</p><p>• Demonstrate adaptability and a high level of service in high-traffic environments.</p><p>• Uphold the organization's values and maintain a high standard of customer service</p>
<p>We are looking for an organized and proactive Receptionist to join our team in St. Rose, Louisiana, on a shot-term contract to permanent basis. In this role, you will be responsible for providing administrative support and ensuring smooth day-to-day office operations. This is an excellent opportunity to contribute to a growing insurance company while advancing your career in administrative services.</p><p><br></p><p>Responsibilities:</p><p>• Handle a variety of administrative tasks, including paperwork management and filing.</p><p>• Communicate effectively with mortgage companies, ensuring timely and accurate exchanges.</p><p>• Welcome and direct visitors, maintaining an attentive and friendly environment.</p><p>• Perform word processing, faxing, and other clerical duties as required.</p><p>• Collaborate with team members to provide support on diverse projects.</p><p>• Conduct internet research to assist with company tasks and initiatives.</p><p>• Maintain and update records using Microsoft Word and Excel.</p><p>• Ensure all office operations are organized and efficient.</p>
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Pittsburgh, Pennsylvania. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The role requires flexibility with work hours, including late nights and weekends, to meet the needs of our customers.<br><br>Responsibilities:<br>• Handle refund requests, disputes, payoff quotes, and account updates with accuracy and attention to detail.<br>• Resolve customer complaints by addressing concerns and providing timely solutions.<br>• Process stop payments and submit inquiries regarding credit card limit increases.<br>• Troubleshoot online banking issues such as password resets, mobile banking access, and bill payment concerns.<br>• Serve as a liaison between the branch and customers, ensuring seamless communication and resolution of service requests.<br>• Gather and relay customer feedback to enhance service quality and operational efficiency.<br>• Build strong relationships with customers through empathetic interaction and exceptional service.<br>• Perform additional duties and projects assigned by management to support team objectives.<br>• Work rotational weekend shifts and occasional holidays as required.
We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. This is an onsite Contract position where you will play a key role in ensuring smooth daily operations and providing outstanding service to visitors and employees alike. The ideal candidate will demonstrate exceptional organizational skills and a proactive approach to handling administrative tasks.<br><br>Responsibilities:<br>• Create and manage work orders with accuracy and efficiency.<br>• Serve as the primary contact for checking in guests attending events.<br>• Handle visitor check-ins and issue badges to ensure security protocols are followed.<br>• Distribute parking passes to authorized personnel and visitors.<br>• Answer and manage calls on a multi-line phone system, directing inquiries appropriately.<br>• Coordinate email correspondence to address requests and maintain clear communication.<br>• Organize and maintain files to ensure easy access and proper documentation.<br>• Schedule appointments and maintain calendars to support departmental needs.<br>• Provide excellent customer service by addressing visitor and employee inquiries promptly.
<p>We are looking for a dedicated and detail-oriented Receptionist to join our team on a short-term contract basis in New Orleans, Louisiana. In this role, you will handle front desk responsibilities and provide excellent customer service while our primary receptionist is on leave. This is a great opportunity for someone with strong organizational and communication skills to make a meaningful contribution in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a friendly and attentive manner, ensuring a welcoming atmosphere.</p><p>• Manage a multi-line phone system, directing calls to the appropriate departments or individuals.</p><p>• Maintain calendars and schedule appointments as needed to ensure smooth operations.</p><p>• Handle incoming and outgoing correspondence, including emails, with accuracy and professionalism.</p><p>• Perform data entry tasks and maintain organized digital and physical filing systems.</p><p>• Provide administrative support to various departments as required, ensuring timely completion of tasks.</p><p>• Use Microsoft Office applications, including Word, Excel, and Outlook, to create and manage documents.</p><p>• Coordinate with team members to address any front desk or operational needs effectively.</p><p>• Monitor and restock office supplies to maintain a well-functioning workspace.</p>
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a Contract to permanent position that offers an excellent opportunity to showcase your communication and organizational skills while supporting clients and internal teams. The ideal candidate will thrive in a fast-paced environment and demonstrate proficiency in administrative tools and customer service practices.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly and professionally via phone, email, and other communication channels.<br>• Manage incoming calls on a switchboard system with 1 to 10 lines, ensuring efficient call handling.<br>• Provide accurate pricing information and assist customers with product or service-related questions.<br>• Maintain and update records using Microsoft Excel, ensuring data accuracy and organization.<br>• Draft and send correspondence using Microsoft Word and Microsoft Outlook as required.<br>• Collaborate with internal teams to resolve customer concerns and ensure client satisfaction.<br>• Process orders and monitor their progress to ensure timely delivery.<br>• Support administrative functions and contribute to a well-organized office environment.<br>• Identify opportunities to improve customer service processes and implement solutions.<br>• Handle multiple tasks simultaneously while maintaining attention to detail and quality.
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in Paterson, New Jersey. This role requires excellent communication skills and the ability to manage a busy switchboard effectively while maintaining a welcoming environment for visitors and staff.<br><br>Responsibilities:<br>• Answer and direct incoming calls using a multi-line switchboard system.<br>• Greet and assist visitors with courtesy and professionalism.<br>• Maintain an organized reception area and ensure all inquiries are addressed promptly.<br>• Coordinate communication between departments as needed.<br>• Handle administrative tasks such as scheduling appointments and managing mail.<br>• Monitor and respond to emails or other correspondence as required.<br>• Support staff with general office duties to ensure smooth operations.<br>• Uphold confidentiality and security protocols while managing sensitive information.
<p>We are looking for an organized and detail-oriented Receptionist to join our client's growing team in Woodbury, Minnesota. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and efficient office environment. This position also involves providing administrative support and assisting with office management tasks to keep operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and clients, ensuring a friendly and efficient front desk experience.</p><p>• Provide administrative support to the team, including scheduling appointments, managing correspondence, and coordinating meetings.</p><p>• Handle incoming and outgoing mail, deliveries, and packages with accuracy and efficiency.</p><p>• Maintain and organize office and client files in both electronic and physical formats.</p><p>• Perform data entry tasks to ensure accurate record-keeping and information management.</p><p>• Manage office supplies by placing orders and coordinating with vendors as needed.</p><p>• Utilize Microsoft Word and Outlook for correspondence, scheduling, and file organization.</p><p>• Deliver excellent customer service by addressing inquiries and supporting colleagues, clients, and guests.</p><p>• Foster a welcoming and efficient office atmosphere through proactive engagement and support.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will excel in customer service, data entry, and administrative tasks while maintaining a high level of accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and confirm submission details.</p><p>• Process and verify forms while ensuring eligibility postings are completed efficiently.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Handle inbound calls to assist vendors and customers with inquiries.</p><p>• Distribute mail and manage scanning and indexing tasks for documentation.</p><p>• Schedule appointments and coordinate with vendors as needed.</p><p>• Respond to email correspondence promptly and professionally.</p><p>• Utilize Microsoft Excel and Word for order entry and administrative tasks.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
<p>We’re seeking a professional and welcoming Receptionist to be the first point of contact for our office. In this role, you’ll greet visitors, manage incoming calls, and provide administrative support to ensure smooth daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and direct visitors with a friendly and professional demeanor</li><li>Answer and route incoming calls</li><li>Manage mail, packages, and deliveries</li><li>Provide administrative support including filing, scanning, and data entry</li><li>Assist with scheduling and maintaining conference rooms</li><li>Support staff with various office tasks as needed</li></ul><p><strong>Schedule:</strong></p><ul><li>Monday–Friday, full-time business hours</li></ul><p>If you enjoy being the face of an office and thrive in a professional, team-oriented environment, we’d love to hear from you!</p>
We are looking for a dedicated Customer Service Representative to join our team in Encino, California. In this long-term contract position, you will serve as the first point of contact for customers, providing exceptional service and support. This role involves managing a variety of customer communications and administrative tasks to ensure smooth operations.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries via phone and email in a detail-oriented and timely manner.<br>• Provide accurate information and solutions to customer concerns, ensuring a positive experience.<br>• Handle data entry tasks, including processing orders and updating customer records.<br>• Manage appointment scheduling and coordinate with relevant departments as needed.<br>• Utilize VoIP systems to handle calls efficiently and effectively.<br>• Maintain a high level of accuracy when entering information into Microsoft Excel and Word.<br>• Collaborate with team members to address and resolve customer issues.<br>• Monitor and manage email correspondence to ensure prompt responses.<br>• Support outbound call initiatives when necessary to follow up with customers or gather additional information.<br>• Uphold company standards for customer service and communication excellence.
