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5 results for Customer Service Representative in Fairfax, VA
- Mount Airy, MD
- onsite
- Temporary to Hire
- 21.375 - 24.75 USD / Hourly
- We are looking for a Customer Service Representative to join a busy team in Maryland. This contract opportunity with potential for a permanent role is well suited for someone who enjoys balancing customer interaction, order coordination, and technical learning in a high-volume setting. The person in this role will serve business customers, support field sales partners, and help ensure quotes and orders are handled accurately from initial inquiry through completion.<br><br>Responsibilities:<br>• Manage daily customer communication by phone and email, responding to inquiries, resolving issues, and providing a high level of service to business accounts.<br>• Enter and review a steady volume of orders and quotations each day, ensuring pricing, product details, and supporting information are accurate and complete.<br>• Develop customer proposals that clearly outline scope, conditions, and relevant exceptions so expectations are properly documented.<br>• Partner with outside sales representatives by supplying bid assistance, quote coordination, pricing support, credit-related follow-up, and general account administration.<br>• Guide customers through technical product options, explain specifications in straightforward terms, and assist with product selection decisions.<br>• Work closely with internal colleagues to support timely fulfillment, maintain service quality, and address order-related concerns before they escalate.<br>• Maintain organized records of customer interactions, order activity, and account details within the company CRM and related systems.<br>• Recognize opportunities to expand business within existing accounts and share sales leads or cross-sell insights with the broader team.
- 2026-07-14T00:00:00Z
- Manassas, VA
- onsite
- Temporary / Contract
- 17.5 - 18 USD / Hourly
- <p>We are seeking a reliable and professional Customer Service Representative to join our team. This role requires someone who can work full-time onsite, Monday through Friday, in a fast-paced office environment while delivering excellent service and support to customers.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries by phone, email, and in person with professionalism and courtesy. </li><li>Provide accurate information about products, services, orders, or account details. </li><li>Resolve customer concerns and escalate complex issues when needed. </li><li>Maintain organized and accurate customer records and documentation. </li><li>Manage multiple tasks and priorities throughout the day in a fast-paced setting. </li><li>Collaborate with internal teams to ensure timely service and issue resolution. </li></ul><p><br></p>
- 2026-07-02T00:00:00Z
- Fairfax, VA
- onsite
- Temporary / Contract
- 19 - 19 USD / Hourly
- <p>We are seeking a Customer Service Representative to join our team in a contract onsite position. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys working as part of a team.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide excellent customer service and support to customers by phone, email, or in person</li><li>Accurately enter and update customer information in company systems</li><li>Handle inquiries, resolve issues, and escalate concerns when appropriate</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with team members to ensure a positive customer experience</li><li>Use Microsoft Office Suite and internal systems to complete daily tasks efficiently</li></ul><p><br></p>
- 2026-07-09T00:00:00Z
- Manassas, VA
- onsite
- Temporary / Contract
- 17.5 - 18 USD / Hourly
- <p>We are looking for a reliable and customer-focused Customer Service Representative to join our team. This role is ideal for someone who enjoys assisting customers, managing multiple priorities, and providing exceptional service in a fast-paced environment. The successful candidate will possess strong communication skills, the ability to juggle multiple tasks, and at least one year of customer service experience.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer and direct incoming calls using a multi-line phone system.</li><li>Provide professional, courteous, and timely assistance to customers.</li><li>Respond to customer inquiries and resolve issues efficiently.</li><li>Manage multiple tasks and priorities while maintaining accuracy and attention to detail.</li><li>Maintain accurate records and documentation of customer interactions.</li><li>Collaborate with team members and other departments to ensure customer needs are met.</li><li>Perform general administrative and customer support duties as assigned.</li><li>Deliver a positive customer experience with every interaction.</li></ul>
- 2026-07-06T00:00:00Z
- Baltimore, MD
- onsite
- Temporary / Contract
- 23 - 29 USD / Hourly
- <p>The Client Services Associate provides exceptional customer support while ensuring the smooth day-to-day administration of client accounts and office operations. This role serves as the primary point of contact for clients, handling inquiries, coordinating appointments, maintaining records, and delivering a high standard of customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for clients via phone, email, and in person, providing exceptional customer service and resolving inquiries in a timely, professional manner.</li><li>Build and maintain strong client relationships through proactive communication, follow-up, and effective issue resolution, escalating complex concerns as needed.</li><li>Coordinate appointments, meetings, and client communications while managing calendars and ensuring seamless service delivery.</li><li>Maintain accurate client records by performing data entry, updating databases, and organizing electronic and physical files.</li><li>Prepare and process correspondence, reports, invoices, billing, payment transactions, and other administrative documentation.</li><li>Collaborate with internal departments to monitor client requests, track progress, and ensure timely completion of services.</li><li>Support daily office operations by managing communications, maintaining confidential information, assisting with special projects, and ensuring compliance with company policies.</li><li>Generate reports, monitor service metrics, and identify opportunities to improve operational efficiency and client satisfaction.</li></ul><p><br></p><p><br></p>
- 2026-07-16T00:00:00Z