<p>We are looking for a dedicated and empathetic Customer Service Representative with expertise in healthcare call center operations. In this role, you will handle inquiries related to medical eligibility, benefits, claims, and provider information while maintaining a high level of professionalism and accuracy. This is a Contract to permanent position that offers the opportunity to grow within the organization for the right candidate. While the position is primarily remote, occasional in-office attendance may be required depending on location.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of customer inquiries via phone and email regarding medical benefits, claims, and provider information.</p><p>• Provide accurate and detailed information about healthcare plans, pre-authorizations, and claim statuses.</p><p>• Utilize tracking systems to document all interactions and ensure proper follow-up.</p><p>• Stay updated on changes to healthcare policies, procedures, and benefits to provide accurate guidance.</p><p>• Resolve customer complaints and troubleshoot issues with professionalism and efficiency.</p><p>• Advise members on outstanding payments and explain billing details when necessary.</p><p>• Assist callers in navigating network provider options and understanding plan coverage.</p><p>• Escalate complex issues to supervisors or managers when required.</p><p>• Collaborate with team members to ensure seamless customer support.</p><p>• Adhere to HIPAA policies and maintain confidentiality in all interactions.</p>
<p>We are looking for a Front Desk Coordinator to join a team in Brooklyn Park, Minnesota. In this role, you will serve as the first point of contact for visitors, ensuring an attentive and welcoming experience. This is a long-term contract position where you will play a key role in supporting daily operations and assisting various city departments.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, providing a friendly and attentive first impression.</p><p>• Direct individuals to the appropriate departments or personnel based on their needs.</p><p>• Offer general information about city services, policies, and procedures.</p><p>• Handle utility bill payments, including processing both drop-box and walk-in payments.</p><p>• Manage scheduling for public conference rooms and city appointments.</p><p>• Update and maintain lobby information screens with relevant city updates.</p><p>• Assist with mailroom tasks, such as sorting mail and operating mailroom equipment.</p><p>• Address sensitive or complex inquiries by routing them to the appropriate staff members.</p><p>• Complete administrative tasks and projects for various city departments.</p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p>
We are looking for a bilingual receptionist to join our team in Midland, Texas, on a long-term contract basis. This role is ideal for someone who thrives in a fast-paced environment and has a passion for delivering excellent service to clients and colleagues. The position requires exceptional organizational skills and adaptability to handle diverse responsibilities effectively.<br><br>Responsibilities:<br>• Welcome and assist visitors, clients, and team members with courtesy and efficiency.<br>• Manage incoming calls using a multi-line phone system, ensuring prompt and courteous responses.<br>• Coordinate appointments, meetings, and schedules while maintaining accurate records.<br>• Perform administrative tasks such as data entry, filing, and mail distribution.<br>• Provide clear and precise written and verbal communication in English and a second language.<br>• Support management by taking on special projects and tasks as needed.<br>• Ensure confidentiality when handling sensitive information and documentation.<br>• Maintain focus and accuracy while managing multiple priorities and deadlines.<br>• Present yourself with a neat appearance and respectful demeanor at all times.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Greensboro, North Carolina. This is a Contract to permanent position, offering an excellent opportunity to showcase your communication skills and ability to assist customers effectively. The ideal candidate will excel in a fast-paced environment and demonstrate a commitment to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a high level of satisfaction.<br>• Manage order entry tasks accurately and efficiently to support operational needs.<br>• Provide clear and detail oriented communication to resolve customer issues and answer questions.<br>• Handle both inbound and outbound calls to address customer concerns or provide updates.<br>• Collaborate with team members to improve service delivery and meet performance targets.<br>• Maintain detailed records of customer interactions and transactions.<br>• Follow established protocols and procedures to ensure compliance and consistency.<br>• Identify opportunities to enhance customer satisfaction and recommend improvements.<br>• Assist in training new team members or sharing best practices when needed.<br>• Adapt to changing priorities and contribute to a positive team environment.
<p>We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Houston, Texas. The ideal candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming and organized environment. This role requires exceptional customer service skills and the ability to manage multiple tasks efficiently. <strong>Work schedule will very each week - hours will range anywhere from 8:30AM-7:30PM depending on the schedule of the day. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate person or department.</p><p>• Answer and manage incoming phone calls, providing accurate information or transferring calls as needed.</p><p>• Maintain a tidy and organized reception area to ensure it meets company standards.</p><p>• Handle administrative tasks such as scheduling appointments, managing calendars, and processing correspondence.</p><p>• Assist with filing, record-keeping, and other clerical duties as required.</p><p>• Coordinate with various departments to ensure smooth communication and operations.</p><p>• Monitor and manage office supplies, placing orders when necessary to maintain inventory.</p><p>• Provide support during meetings and events, including setup and logistical arrangements.</p><p>• Address client or visitor inquiries promptly and courteously.</p><p>• Adhere to company policies and procedures while maintaining confidentiality.</p>
<p>Robert half is looking for personable and organized Front Desk Coordinator to join a team on a contract basis located in the Greater Philadelphia Region. In this Front Desk Coordinator role, you will be the first point of contact for visitors and team members, ensuring a welcoming and detail-oriented office environment. This Front Desk Coordinator position offers an excellent opportunity to contribute to the smooth daily operations of our organization. Are you a motivated and friendly individual that loves taking initiative? Don't hesitate to click the apply button today and put your talents to the test us! If you have any questions, please contact Hayley Master at 215-568-4580 and mention JO# 03720-0013319040.</p><p><br></p><p>As a Front Desk Coordinator your duties will include but are not limited to:</p><p>• Welcome and assist visitors and staff with courtesy and efficiency.</p><p><br></p><p>• Handle incoming and outgoing mail, as well as organize and distribute packages efficiently.</p><p><br></p><p>• Monitor office supplies and replenish inventory to maintain seamless daily operations.</p><p><br></p><p>• Provide administrative support, including scheduling, record maintenance, and document preparation.</p><p><br></p><p>• Ensure the front office area remains clean, organized, and aligned with the company's standards.</p><p><br></p><p>• Respond to phone calls using a multi-line system and direct inquiries appropriately.</p><p><br></p><p>• Assist with concierge services, addressing visitor and employee needs promptly.</p><p><br></p><p>• Collaborate with team members on special projects and tasks as required.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Spartanburg, South Carolina. This role requires a proactive individual who can handle inbound customer inquiries in a fast-paced environment while delivering exceptional service. If you excel in communication and problem-solving, this opportunity may be a great fit for you.<br><br>Responsibilities:<br>• Respond to inbound customer calls promptly and professionally, ensuring a positive experience.<br>• Manage customer inquiries and concerns with efficiency and accuracy.<br>• Utilize data entry skills to maintain accurate records of customer interactions and transactions.<br>• Handle email correspondence to address customer needs effectively.<br>• Schedule appointments and manage order entries as needed.<br>• Collaborate with team members to streamline processes and improve service delivery.<br>• Ensure adherence to company policies and procedures while interacting with customers.<br>• Provide detailed information about products and services to customers.<br>• Use Microsoft Excel and Word to generate reports and manage documentation.
<p>Robert Half currently has a long-term contract to hire opening for an articulate, highly-skilled Receptionist in a growing company. This dynamic and creative company offers a stimulating work environment with fulfilling challenges and is based in the south west, Minnesota region. Are you a hard worker who can tackle multiple projects at the same time? Then this Receptionist position is right up your alley. What you get to do every single day:</p><ul><li>Answer incoming calls and direct guests </li><li>Process mail, ships materials, duplicate and fax documents</li><li>Order supplies and equipment</li><li>Maintain expense reports</li><li>Keeps process documents up-to-date and maintain accurate filing systems</li><li>Arrange meetings </li><li>Input data into software applications</li><li>Main point of contact for internal and/or external guests </li><li>Maintain office supply inventory </li></ul><p><br></p>
<p>We are looking for a Workplace Experience Ambassador to join our team in Overland Park, Kansas. In this role, you will ensure that building spaces are well-maintained and set up to create an exceptional experience for employees and visitors. This position requires a strong focus on customer service and collaboration across various teams. This is a contract-to-hire opportunity. 100% on-site. Requires you to be on your feet during the day and not just at a desk.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service to both internal and external visitors, ensuring a welcoming and attentive environment.</p><p>• Manage front-of-house services, including directing inquiries to the appropriate departments.</p><p>• Organize and oversee the physical setup of meeting rooms and event spaces, including arranging furniture, signage, and equipment.</p><p>• Maintain accurate and updated records of room bookings and event calendars.</p><p>• Assist with other facilities-related tasks and services as needed to support the team.</p><p>• Collaborate with teams to ensure seamless communication and service delivery.</p><p>• Ensure all building spaces meet cleanliness and functionality standards.</p><p>• Respond promptly to requests and resolve issues to enhance the overall workplace experience.</p>
<p>We are offering a short-term contract employment opportunity for a Part Time Receptionist. This position is based in Arlington, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately. <strong>Must be able to work on Thanksgiving Day November 27th from 3 pm to 11 pm.</strong></p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
We are looking for a dedicated Customer Service Representative with strong dispatching skills to join our team in Plymouth, Minnesota. In this role, you will focus on coordinating service calls, managing schedules, and ensuring smooth communication between customers and technicians. This is a long-term contract position offering an opportunity to work in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Handle incoming customer calls, including urgent situations, follow-ups, and service inquiries.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Generate and manage dispatch tickets for service requests.<br>• Assign service technicians to specific calls and provide post-call debriefs.<br>• Update technician schedules and availability in the system.<br>• Maintain and organize the dispatch board to track daily activities.<br>• Anticipate and plan workloads to optimize team efficiency.<br>• Provide technicians with relevant information and support as needed.<br>• Monitor and update new and existing service tickets within the system.
We are looking for an organized and detail-oriented Receptionist Intermediate to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing front desk operations, handling administrative tasks, and ensuring smooth communication across various departments. This is a long-term contract position, ideal for individuals with 3-6 years of relevant experience and strong proficiency in Microsoft Office tools.<br><br>Responsibilities:<br>• Greet and assist visitors while maintaining a welcoming and detail-oriented reception area.<br>• Manage incoming and outgoing mail and deliveries efficiently.<br>• Coordinate office supply orders, including coffee and pantry items.<br>• Reserve conference rooms and ensure all meeting spaces are prepared as needed.<br>• Arrange catering services for events, meetings, and special requests.<br>• Submit technology and maintenance work requests promptly.<br>• Answer and direct calls using multi-line phone systems.<br>• Prepare presentations and documents using Microsoft PowerPoint.<br>• Maintain effective communication and collaboration through Microsoft Teams.
<p><strong>Front Desk Coordinator </strong></p><p> </p><p><strong>Job Summary</strong></p><p>We are seeking a professional and friendly Receptionist to serve as the first point of contact for our organization. This role is responsible for creating a welcoming environment for visitors and ensuring smooth communication within the office.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Answer and direct incoming phone calls promptly and professionally.</li><li>Greet and assist visitors, ensuring a positive experience.</li><li>Maintain and update call logs accurately.</li><li>Schedule and manage conference room bookings.</li><li>Order and track office supplies to ensure availability.</li><li>Keep the reception area clean, organized, and presentable at all times.</li><li>Provide general administrative support as needed.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Tulsa, Oklahoma. This is a contract-to-permanent position that offers an opportunity to grow within our organization while providing exceptional service to clients. The role requires strong communication skills, attention to detail, and the ability to work effectively with individuals who may have disabilities or special needs.<br><br>Responsibilities:<br>• Handle incoming and outgoing calls to assist clients with inquiries and provide solutions.<br>• Perform accurate data entry to maintain organized records and process documentation.<br>• Schedule appointments and manage calendars to ensure timely service delivery.<br>• Communicate with clients via email to address concerns and provide detailed responses.<br>• Utilize Microsoft Excel and Word to create reports, track information, and complete tasks.<br>• Process order entries efficiently while maintaining accuracy.<br>• Offer empathetic and patient support to clients, ensuring their needs are met.<br>• Collaborate with colleagues to improve processes and deliver excellent customer service.<br>• Adapt to potential hybrid work arrangements following completion of training.
We are looking for a dedicated Customer Service Representative to join our team in Plymouth, Minnesota. This role focuses on dispatching and coordinating service calls while maintaining effective communication with technicians and customers. As a long-term contract position, it offers the opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming calls, including emergency requests, service inquiries, and follow-ups, ensuring prompt and attentive communication.<br>• Schedule and coordinate service calls efficiently to meet customer needs.<br>• Create and manage dispatch tickets for incoming service requests.<br>• Assign service technicians to specific calls and conduct debriefs after job completion.<br>• Update systems with technician availability and schedules to optimize workflow.<br>• Maintain and organize the dispatch board to ensure accurate scheduling.<br>• Analyze workload forecasts to assist in resource planning.<br>• Provide technicians with essential information and ongoing support during service calls.<br>• Monitor and update tickets to ensure accurate tracking and resolution.
We are looking for a motivated Member Services Representative to join our team in Amherst, Massachusetts. In this role, you will provide exceptional customer service in a fast-paced call center environment. This is a long-term contract position, ideal for individuals who excel at delivering solutions and creating positive experiences for customers.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone or email, ensuring a high level of satisfaction.<br>• Handle a high volume of calls efficiently in a fast-paced environment.<br>• Maintain accurate records of customer interactions and transactions.<br>• Utilize computer systems to access customer information and resolve issues effectively.<br>• Collaborate with team members to address complex customer concerns.<br>• Follow company policies and procedures to ensure consistent service delivery.<br>• Provide clear and concise information about products, services, and account details.<br>• Demonstrate strong problem-solving skills to resolve customer complaints.<br>• Assist with data entry tasks and administrative duties as needed.<br>• Stay updated on company offerings to provide accurate and timely support.
<p>We are looking for a detail-oriented and meticulous Office Manager/Administrative Assistant to join our client's team in the Horsham Area, Pennsylvania. In this on-site role, you will be the first point of contact for guests, clients, and staff while ensuring smooth administrative operations within the office. The ideal candidate will bring excellent organizational skills, a proactive attitude, and the ability to multitask in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, clients, and staff with a courteous and friendly demeanor.</p><p>• Manage incoming phone calls, direct inquiries, and oversee company correspondence effectively.</p><p>• Coordinate appointments, meeting schedules, and assist with calendar management.</p><p>• Ensure common office areas are organized, clean, and well-stocked.</p><p>• Provide administrative support across departments, including data entry, document preparation, and filing.</p><p>• Oversee procurement of office supplies and coordinate vendor services as needed.</p><p>• Facilitate internal communications by distributing memos, updates, and announcements.</p><p>• Handle sensitive and confidential information with the utmost discretion.</p><p>• Identify and implement improvements to office workflows and processes.</p><p>• Utilize Microsoft Office Suite and other platforms to support office management tasks.</p>
<p>**Service Coordinator**</p><p>We’re seeking a detail-oriented and customer-focused **Service Coordinator** to join our team. This position is responsible for responding to customer inquiries, quoting and ordering parts, scheduling service appointments, and ensuring timely, accurate communication to create a positive customer experience. The ideal candidate is organized, proactive, and able to problem-solve efficiently in a fast-paced environment. Key duties include identifying warranty coverage, coordinating with service technicians, maintaining detailed records, and providing excellent phone and email support. Candidates should have a high school diploma, 1–3 years of related experience, strong computer and communication skills, and the ability to multitask while maintaining professionalism. Bilingual (English/Spanish) skills are a plus. This job will start at 30 hours a week, with the potential to become full time. </p><p><br></p>
<p>Our client, a leading property management company, is seeking a professional and personable Receptionist to serve as the first point of contact for tenants, visitors, and vendors. This critical front-desk role is ideal for someone who enjoys providing excellent customer service and supporting a dynamic office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Warmly greet and direct guests, tenants, and service providers.</li><li>Manage multi-line phone system, transfer calls, and take accurate messages.</li><li>Receive and distribute mail, packages, deliveries, and office correspondence.</li><li>Maintain the appearance of the reception area and common office spaces.</li><li>Assist with scheduling conference rooms and coordinating maintenance requests.</li><li>Support office staff with administrative tasks, data entry, filing, and special projects as needed.</li></ul><p><br></p>
Contact Center Representative<br><br>What can you expect:<br>• You will be part of a company dedicated to making a meaningful impact in the lives of our Association members. We are equally committed to the growth and development of our people, placing a high value on collaboration, innovation, and teamwork, all while fostering an environment where we have fun and celebrate success together.<br>• As a core component of our workplace culture, we are fully committed to volunteering and caring for our communities<br>• You will be doing meaningful, challenging work, and can look forward to a career with opportunities to learn and grow<br>• This is a customer service contact center position with structured scheduling<br>• This will be an in-office position. Remote work is not available for this position<br><br>What is in it for you?<br>• You will work in an exciting environment with a reputable company and receive full training and on the job support<br>• You will work for a company that enjoys having fun with onsite gaming and fun activities<br>• You will work for a company with modern office aesthetics with conversation pods, state-of-the-art technology, and cubicle designs to include options for standing desks.<br>• You will work with an engaging and passionate leadership team that supports the development and success of their colleagues<br><br>We will count on you to:<br>• Be a part of a team of colleagues that demonstrate a passion for providing excellent customer service, while maintaining efficiency on calls <br>• Handle inbound telephone calls and document all interactions <br>• Research customer inquiries and follow up with customers as needed via email or outbound phone calls<br>• Respond formally to correspondence, either verbally or in writing, utilizing all reference material necessary to provide an informed response to the customer<br>• Request additional/missing information from the customer via written or verbal communication<br>• Ability to troubleshoot basic website errors or website navigation questions<br>• Assist with renewals or policy questions<br>• Ability and flexibility of working an 8-hour day, as well as any overtime needs<br><br>What you need:<br>• HS diploma or equivalent<br>• Computer proficiency (data entry, email, etc.)<br>• Microsoft office (Outlook, Teams)<br>• Basic computer troubleshooting skills<br>• Time management and multitasking skills<br>• Adaptability- flexible/adjusts to change<br>• Strong oral and written communication skills<br>• Willingness to receive coaching and feedback<br><br>What makes you stand out:<br>• Bachelor’s degree<br>• Excellent verbal and written communication<br>• Understanding of insurance products<br>• Previous call center experience <br>• Reliable and committed
Account Services Representative<br>Location: Hybrid – Must reside near Little Rock, Arkansas<br><br><br>About the Role<br>We are seeking a dedicated, goal-oriented, and self-directed Account Services Representative to join our team. This position plays a critical role in ensuring accurate order processing, billing, and account management. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional attention to detail, and deliver outstanding customer service.<br><br>Key Responsibilities<br><br>Process multiple daily order entry and billing transactions with a high level of accuracy.<br>Maintain and update customer accounts in compliance with company standards.<br>Communicate directly with sales teams, internal departments, and clients to resolve issues related to orders, billing, accounts receivable, and returns.<br>Investigate and resolve discrepancies promptly and professionally.<br>Generate accurate reports and ensure data integrity.<br>Provide exceptional customer service and meet quality standards for customer satisfaction.<br>Collaborate effectively in a team environment and support business needs beyond standard hours when required.<br><br><br>Qualifications<br><br>Education: High School diploma or equivalent required; Associate’s Degree or equivalent work experience preferred.<br>Experience:<br><br>Minimum 2+ years in customer or account management roles.<br>Proven order processing experience.<br>Familiarity with ERP systems (Oracle preferred).<br><br><br>Technical Skills:<br><br>Proficiency in Microsoft Office Suite (Excel and Outlook required).<br><br><br>Other Requirements:<br><br>Valid driver’s license and good driving record.<br>Strong problem-solving, organizational, and follow-up skills.<br>Excellent communication and phone skills; ability to remain composed under pressure.<br>Demonstrated accuracy in data entry and report generation.<br>Knowledge of the medical implant industry and hospital customer base preferred.<br>Ability to work successfully in a team environment and adapt to changing priorities.<br><br><br><br><br>What We Offer<br><br>Competitive compensation<br>Hybrid work flexibility<br>Opportunities for detail oriented growth<br>Supportive team environment
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p><p><br></p>
We are looking for a skilled Customer Service Representative to join our team in San Antonio, Texas. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and managing accounts with precision. The ideal candidate will demonstrate expertise in customer service principles, possess strong communication skills, and excel in handling diverse responsibilities such as billing, order processing, and maintaining quality standards.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring satisfaction.<br>• Process orders, manage accounts, and handle billing tasks with accuracy and efficiency.<br>• Utilize ERP systems and tools like Oracle and NIS to manage customer data and generate reports.<br>• Collaborate with internal departments to ensure seamless operations and timely resolution of customer issues.<br>• Maintain high-quality standards in all communication and processes to enhance customer experiences.<br>• Perform data entry tasks and ensure the accuracy of information across systems.<br>• Monitor accounts receivable and ensure timely billing and payment processing.<br>• Apply strong phone etiquette skills to handle calls professionally and build positive relationships.<br>• Work with Microsoft Excel and Outlook to manage data, track tasks, and communicate effectively.<br>• Contribute to the improvement of office functions and customer service practices.
