12 results for Switchboard Operator jobs

Switchboard Operator

Seattle, WA
onsite
Temporary
21.299 - 24.662 USD / Hourly
We are looking for a dedicated Switchboard Operator to join our team in Seattle, Washington. In this role, you will handle high-volume communication tasks within a hospital environment, ensuring efficiency and attention to detail in every interaction. This is a long-term contract position offering a unique opportunity to contribute to critical hospital operations. Responsibilities: • Manage and transfer a high volume of incoming calls across the hospital system with care and accuracy. • Promptly activate and announce emergency codes, such as medical emergencies or fire alarms, with precision and urgency. • Respond effectively to high-pressure situations, including initiating lockdown procedures as needed. • Create and manage communication pages using a ticket-based system to ensure timely delivery. • Support patient communication needs, including calls placed through bedside systems. • Deliver clear and detail-oriented overhead announcements to maintain smooth hospital operations. • Adhere to established emergency protocols and hospital procedures, ensuring consistent and accurate communication.
2026-03-13T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary
16 - 22 USD / Hourly
Seeking a customer-focused Call Center Representative to handle high-volume inbound/outbound calls, resolve customer inquiries, document interactions, and meet quality/metrics in a fast-paced environment. Key Responsibilities:<ul><li>Answer 60–100+ calls per day; verify identity and resolve issues/escalations.</li><li>Document calls, case notes, and resolutions accurately.</li><li>Process payments, updates, and service requests.</li><li>Meet KPIs (AHT, QA, adherence, first-call resolution).</li></ul>
2026-02-23T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-03-13T00:00:00Z

Call Center Representative

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards. Responsibilities<ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul>
2026-02-20T00:00:00Z

Operations Supervisor

Gardena, CA
onsite
Contract / Temporary to Hire
45 - 60 USD / Hourly
We are looking for an experienced Operations Supervisor to join our team in Gardena, California. This role focuses on overseeing manufacturing operations within the aerospace industry, ensuring efficient production processes and adherence to company standards. Responsibilities:• Lead and supervise a team of direct labor employees to efficiently manufacture aerospace products.• Ensure compliance with all company safety protocols, including the proper use of protective equipment and maintaining a clean work environment.• Monitor key production metrics daily, addressing any concerns and escalating issues as needed.• Schedule production jobs to optimize machine and operator efficiency while reporting capacity constraints to production control.• Implement lean manufacturing practices such as 6S and visual organization to improve workflow and productivity.• Manage staffing levels to align with budget requirements and operational needs.• Analyze production processes to identify opportunities for efficiency improvements and cost reduction.• Conduct regular team meetings to communicate business updates and ensure alignment with organizational goals.• Oversee machinery performance and ensure all manufacturing documentation protocols are consistently followed.• Track and manage scrap, yield, and efficiency metrics to meet budget expectations.
2026-03-06T00:00:00Z

Operations Supervisor

Longmont, CO
onsite
Permanent
70000 - 77000 USD / Yearly
Robert Half is partnering with a growing software company in Longmont on an Operation Supervisor opening. The Operations Supervisor will report to the Director of Operations. This role blends inside sales expertise, recruiting acumen, data-driven decision-making, and team leadership to deliver consistent results against key business objectives.The ideal candidate brings a consultative sales mindset, a passion for developing others, and the ability to translate best practices into repeatable, scalable processes. This individual operates with a high level of autonomy while remaining closely aligned with leadership goals. Key Responsibilities<ul><li>Lead and support operation specialists by translating recruiting and sales best practices into scalable, repeatable workflows</li><li>Drive strong performance through consultative selling, objection handling, and effective negotiation strategies</li><li>Serve as a data-driven leader, leveraging reporting tools to analyze trends, manage KPIs, and surface actionable insights</li><li>Identify process gaps and lead continuous improvement initiatives that enhance efficiency, quality, and results</li><li>Coach, train, and develop team members through real-time feedback, performance reviews, and targeted skill-building</li><li>Manage escalations with professionalism, sound judgment, and a solutions-oriented approach</li><li>Hold team members accountable to performance expectations while fostering a culture of ownership, trust, and results</li><li>Collaborate effectively with cross-functional and interdepartmental partners to support shared business goals</li><li>Operate independently with a high degree of reliability, discretion, and alignment to leadership priorities</li><li>Demonstrate leadership readiness by balancing people development with business execution and results</li></ul>This role is 100% in office.
2026-03-13T00:00:00Z

On-call receptionist

Woodbridge, VA
onsite
Temporary
20 - 25 USD / Hourly
We are looking for a On Call Receptionist to join our team in Reston, Virginia. This is a contract opportunity ideal for someone who excels at multitasking and enjoys providing exceptional service in a detail-oriented environment. The role involves managing front desk operations and ensuring smooth communication within the organization. This is position is on call when needed Responsibilities:• Greet visitors and clients warmly, ensuring a welcoming atmosphere at the front desk.• Manage inbound calls efficiently using a multi-line phone system, addressing inquiries and redirecting calls as necessary.• Provide accurate information to callers and assist with general inquiries.• Maintain an organized and detail-oriented reception area.• Handle administrative tasks such as filing and data entry when required.• Monitor and distribute incoming correspondence to the appropriate personnel.• Deliver prompt and detail-oriented customer service to all visitors and callers.
2026-02-13T00:00:00Z

Service Dispatcher

East Hartford, CT
onsite
Permanent
55000 - 65000 USD / Yearly
DispatcherDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. *Fully onsite role, 5 days per week in the office* Robert Half is assisting a client in their search of a highly organized Service Dispatcher to join their team. In this role, you will oversee the scheduling and coordination of service technicians, assist with general customer and vendor communication, weekly billing and invoices, enter information in the system for service jobs, amongst other tasks. Key Responsibilities<ul><li>Coordinate technician schedules to ensure prompt and efficient job completion</li><li>Receive and evaluate incoming service requests, assigning priority based on urgency and customer requirements</li><li>Maintain detailed records for ongoing service and construction activities</li><li>Assist with invoicing and billing updates to ensure accuracy and timeliness</li><li>Communicate with customers, vendors, and internal teams regarding service agreements and project needs</li><li>Organize materials and resources necessary for job execution</li><li>Provide general administrative support to maintain smooth departmental workflow</li><li>Address customer questions and concerns in a professional and timely manner</li><li>Utilize dispatch and scheduling systems to manage assignments effectively</li><li>Follow established procedures and company guidelines in all aspects of the role</li></ul> *For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com.
2026-03-02T00:00:00Z

Call Center Specialist

Bridgewater, NJ
onsite
Temporary
21 - 22 USD / Hourly
We are looking for a skilled Call Center Specialist to join our team. As part of the healthcare industry, this role requires excellent communication and organizational skills to deliver exceptional service to patients and clients. This is a long-term contract position where you will play a vital role in ensuring a smooth and attentive experience for everyone you assist. This is an on-site position, five days a week, Monday through Friday. <ul><li>Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance.</li><li>Educate customers about available services, explaining features and benefits to help them make informed decisions.</li><li>Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member.</li><li>Coordinate and manage appointments or requests according to established scheduling protocols.</li><li>Maintain detailed records of interactions, appointments, and follow-ups using designated systems.</li><li>Utilize software and other tools to efficiently manage scheduling, customer requests, and communications.</li><li>Navigate multi-line phone systems to efficiently handle and route calls.</li><li>Collaborate with team members to ensure a seamless workflow and high-quality service.</li><li>Maintain professionalism and accuracy while handling high volumes of communication across multiple channels.</li><li>Support the team by assisting customers with questions, scheduling, and other needs.</li><li>Ensure compliance with office procedures and maintain familiarity with office equipment and systems.</li></ul>
2026-03-13T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary
19.95 - 23.1 USD / Hourly
As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information. Responsibilities and Role Expectations• Communicating enrollment statistics with clients, sales, and/or project management teams. • Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. • Overcoming vendor objections by proposing alternative payment options. • Professionally handling a high-volume of both inbound and outbound calls.• Using multiple applications to assist customers efficiently and swiftly. • Demonstrating efficient oral and written communication with customers, department personnel, and management. • Adeptly cross-selling additional products and services. • Transferring calls to the appropriate department or personnel. • Providing customers with accurate account information in a fast-paced setting. • Displaying good interpersonal skills and teamwork awareness. • Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. • Completing additional tasks assigned based on business needs. Benefits and Perks: • Medical, Dental & Vision benefits from the 1st month after hire. • Automatic enrollment into our 401k plan (subject to eligibility requirements).• Access to company-wide virtual fitness classes.• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.• Employee discounts with major providers.• Contributions to various local and national philanthropic organizations.• A dynamic culture with company-wide contests and prizes. Equal Opportunity EmployerWe are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.
2026-03-12T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary
19.95 - 23.1 USD / Hourly
As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information. Responsibilities and Role Expectations• Communicating enrollment statistics with clients, sales, and/or project management teams.• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms.• Overcoming vendor objections by proposing alternative payment options.• Professionally handling a high-volume of both inbound and outbound calls.• Using multiple applications to assist customers efficiently and swiftly.• Demonstrating efficient oral and written communication with customers, department personnel, and management.• Adeptly cross-selling additional products and services.• Transferring calls to the appropriate department or personnel.• Providing customers with accurate account information in a fast-paced setting.• Displaying good interpersonal skills and teamwork awareness.• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques.• Completing additional tasks assigned based on business needs Equal Opportunity EmployerWe are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.
2026-03-12T00:00:00Z

Inventory/Call Center Customer Service Representative

Kohler, WI
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We are looking for a dedicated Inventory Clerk/Call Center Customer Service Representative to join our team in Kohler, Wisconsin. In this Contract to permanent role, you will play a vital part in managing inventory processes and ensuring efficient distribution of materials across multiple locations. If you have strong organizational skills and enjoy delivering excellent customer service, this position provides an engaging opportunity to grow in the printing and publishing industry. Responsibilities:• Monitor and sort automated reports to identify backorders and reorders.• Verify technical publication database revision levels to ensure accuracy.• Confirm Bill of Materials details and route validated orders for processing.• Coordinate the receipt and distribution of daily deliveries across various locations.• Oversee inventory management and deliveries for multiple departments and warehouses.• Handle large-scale and multi-location distribution tasks as needed.• Process incoming order requests and ensure timely order entry.• Deliver materials to customer warehouse locations using your personal vehicle, with mileage reimbursement provided.• Support call center operations by answering calls professionally and resolving customer inquiries.• Prepare and package orders for delivery, restocking supplies, and managing freight paperwork as required.
2026-03-10T00:00:00Z