We are looking for a dedicated Switchboard Operator to join our team in Seattle, Washington. In this role, you will handle high-volume communication tasks within a hospital environment, ensuring efficiency and attention to detail in every interaction. This is a long-term contract position offering a unique opportunity to contribute to critical hospital operations.<br><br>Responsibilities:<br>• Manage and transfer a high volume of incoming calls across the hospital system with care and accuracy.<br>• Promptly activate and announce emergency codes, such as medical emergencies or fire alarms, with precision and urgency.<br>• Respond effectively to high-pressure situations, including initiating lockdown procedures as needed.<br>• Create and manage communication pages using a ticket-based system to ensure timely delivery.<br>• Support patient communication needs, including calls placed through bedside systems.<br>• Deliver clear and detail-oriented overhead announcements to maintain smooth hospital operations.<br>• Adhere to established emergency protocols and hospital procedures, ensuring consistent and accurate communication.
<p><strong>Job Summary:</strong></p><p>We are seeking a professional and customer-focused Receptionist to support daily front office operations in Puyallup. This role serves as the first point of contact for visitors and callers while providing essential administrative and clerical support to the team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors in a friendly and professional manner</li><li>Answer and route incoming phone calls, responding to general inquiries</li><li>Manage front desk operations, including mail distribution and office coordination</li><li>Schedule appointments and maintain calendars as needed</li><li>Perform data entry, filing, and document scanning</li><li>Maintain organized records and ensure accurate documentation</li><li>Support additional administrative tasks to assist the team and office operation</li></ul><p><br></p>
We are looking for a Customer Service Representative to support daily front-line operations in an ambulatory clinic in Seattle, Washington. This Long-term Contract position is ideal for someone who enjoys helping patients, managing high-volume communication, and keeping appointment workflows organized. The person in this role will create a welcoming experience for patients while coordinating administrative tasks that contribute to efficient, safe, and responsive care.<br><br>Responsibilities:<br>• Respond to incoming patient calls promptly, provide clear assistance, and direct inquiries to the appropriate clinical or administrative contacts.<br>• Arrange, confirm, and adjust appointments while maintaining accurate daily schedules for providers and clinic operations.<br>• Welcome patients during visits, guide them through check-in and rooming activities, and help ensure a respectful and comfortable experience.<br>• Enter and update service-related information with accuracy, including order details and other required documentation.<br>• Support clinic revenue-related processes by collecting and processing payments in accordance with established procedures.<br>• Share test result information as directed and address routine patient questions with professionalism, empathy, and discretion.<br>• Coordinate with physicians, managers, and support staff to keep patient flow organized and resolve scheduling or service issues efficiently.<br>• Place outbound calls when needed for appointment follow-up, scheduling updates, reminders, or additional patient support.
We are looking for a detail-oriented Sales Support team member to join a team in Seattle, Washington on a Long-term Contract basis. This position helps drive a smooth client and sales experience by preparing pricing documents, maintaining accurate records, and responding to routine inquiries effectively. The ideal candidate is comfortable working across web-based tools and business systems while communicating clearly with both clients and internal partners.<br><br>Responsibilities:<br>• Enter and maintain accurate client and account information across internal systems and databases to support daily sales operations.<br>• Prepare client quotes and pricing documentation for direct requests and for members of the sales team.<br>• Respond to routine customer questions related to support needs and product information using Zendesk and standardized response templates.<br>• Review submitted information for completeness and accuracy before processing sales-related records and documentation.<br>• Support inbound communication by addressing basic inquiries and directing more complex issues to the appropriate teams.<br>• Use CRM, CPQ, ERP, and related business applications to assist with order support, record updates, and sales administration.<br>• Help monitor documentation and transactional details to ensure organized records and reliable follow-through on client requests.
<p><strong>Job Summary:</strong></p><p>We are seeking a reliable and customer-focused Customer Service Representative to join a team in Federal Way. This role serves as a key point of contact for customers, providing support, resolving inquiries, and ensuring a positive experience across all interactions.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to services, accounts, or requests</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Enter and update customer information accurately in internal systems</li><li>Coordinate with internal teams to address and escalate concerns as needed</li><li>Maintain detailed records of customer interactions and follow-ups</li><li>Support additional administrative or clerical tasks as assigned</li></ul><p><br></p>