Switchboard Operator
We are looking for a dedicated Switchboard Operator to join our team in Seattle, Washington. In this role, you will handle high-volume communication tasks within a hospital environment, ensuring efficiency and attention to detail in every interaction. This is a long-term contract position offering a unique opportunity to contribute to critical hospital operations.<br><br>Responsibilities:<br>• Manage and transfer a high volume of incoming calls across the hospital system with care and accuracy.<br>• Promptly activate and announce emergency codes, such as medical emergencies or fire alarms, with precision and urgency.<br>• Respond effectively to high-pressure situations, including initiating lockdown procedures as needed.<br>• Create and manage communication pages using a ticket-based system to ensure timely delivery.<br>• Support patient communication needs, including calls placed through bedside systems.<br>• Deliver clear and detail-oriented overhead announcements to maintain smooth hospital operations.<br>• Adhere to established emergency protocols and hospital procedures, ensuring consistent and accurate communication.
• Proven experience operating multi-line switchboards in a detail-oriented environment.<br>• Familiarity with handling emergency communication systems, including hospital-specific codes.<br>• Ability to manage high-stress situations while maintaining composure and accuracy.<br>• Strong communication skills with a focus on clarity and effective interaction.<br>• Knowledge of hospital inpatient communication systems is a plus.<br>• Proficiency in creating and managing communication tickets.<br>• Understanding of emergency services and related procedures.
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- Seattle, WA
- onsite
- Temporary
-
21.30 - 24.66 USD / Hourly
- We are looking for a dedicated Switchboard Operator to join our team in Seattle, Washington. In this role, you will handle high-volume communication tasks within a hospital environment, ensuring efficiency and attention to detail in every interaction. This is a long-term contract position offering a unique opportunity to contribute to critical hospital operations.<br><br>Responsibilities:<br>• Manage and transfer a high volume of incoming calls across the hospital system with care and accuracy.<br>• Promptly activate and announce emergency codes, such as medical emergencies or fire alarms, with precision and urgency.<br>• Respond effectively to high-pressure situations, including initiating lockdown procedures as needed.<br>• Create and manage communication pages using a ticket-based system to ensure timely delivery.<br>• Support patient communication needs, including calls placed through bedside systems.<br>• Deliver clear and detail-oriented overhead announcements to maintain smooth hospital operations.<br>• Adhere to established emergency protocols and hospital procedures, ensuring consistent and accurate communication.
- 2026-02-13T16:58:41Z