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Customer Service Representative
We are looking for a motivated Customer Service Representative to join our team on a contract basis in Santa Clara, California. This role involves engaging directly with customers to ensure a smooth and efficient check-in process, as well as providing clear directions and assistance as needed. If you enjoy working in a fast-paced environment and have a passion for delivering excellent customer experiences, we encourage you to apply.<br><br>Responsibilities:<br>• Facilitate the customer check-in process using provided technology such as iPads.<br>• Provide clear and accurate directions to guests to ensure they navigate the venue efficiently.<br>• Maintain a friendly and attentive demeanor while interacting with customers.<br>• Address customer inquiries or concerns promptly and effectively.<br>• Collaborate with team members to ensure seamless operations during events.<br>• Monitor and manage traffic flow to avoid congestion and ensure safety.<br>• Report any technical or operational issues to the appropriate team members.<br>• Uphold company standards for excellent customer service at all times.
• Previous experience in a customer service role.<br>• Strong communication and interpersonal skills.<br>• Ability to use and navigate basic technology, such as iPads.<br>• Capability to work in a fast-paced and dynamic environment.<br>• Problem-solving skills and the ability to think quickly in challenging situations.<br>• Availability to work flexible hours as required during events.<br>• Attention to detail and commitment to providing exceptional service.
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>
  • Santa Clara, CA
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a motivated Customer Service Representative to join our team on a contract basis in Santa Clara, California. This role involves engaging directly with customers to ensure a smooth and efficient check-in process, as well as providing clear directions and assistance as needed. If you enjoy working in a fast-paced environment and have a passion for delivering excellent customer experiences, we encourage you to apply.<br><br>Responsibilities:<br>• Facilitate the customer check-in process using provided technology such as iPads.<br>• Provide clear and accurate directions to guests to ensure they navigate the venue efficiently.<br>• Maintain a friendly and attentive demeanor while interacting with customers.<br>• Address customer inquiries or concerns promptly and effectively.<br>• Collaborate with team members to ensure seamless operations during events.<br>• Monitor and manage traffic flow to avoid congestion and ensure safety.<br>• Report any technical or operational issues to the appropriate team members.<br>• Uphold company standards for excellent customer service at all times.
  • 2026-02-02T23:38:35Z

Customer Service Representative Job in Santa Clara, CA | Robert Half